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Unassign Site Template from a Site / Export a site without the template it was based on
legacy Troubleshooting
Issue Is there a way to unassign a Site Template from a Site? When importing a site using a .lar file into a company where the associated Site Template doesn't exist, an error occurs: "Site cannot be Imported as Site Template does not exist." Environment DXP 7.4+ Resolution There's no...
Collection Display Fragment is not responsive when using the CSS Medium Screen Size (col-md)
legacy Troubleshooting
Issue We've observed that when using the Collection Display fragment to display a collection of data/items and selecting the medium screen size (col-md), the responsiveness becomes unreliable.  Environment Quarterly Release 2023.Q4 and below Resolution There is a workaround available,...
XSS Vulnerability present when using Web Content Article's source code
Troubleshooting
Issue We've observed a XSS Vulnerability present when using Web Content Article's source code.  This vulnerability appears to be present when involving the deployment of a payload via the source code.  Steps to reproduce: Create a Web Content Article Edit the <> Source Code and add the...
Custom Widget Gets Rendered Twice
legacy How To
Issue After defining a Custom Element widget and placing it on a page, it is observed that the widget is loaded twice. Sometimes this happens so fast that it is unnoticeable, other times a couple of seconds pass between the two renders. In the browser console, the double rendering is...
SAML - Can you end the Identity Provider's session when the Service Provider's session times out?
legacy Troubleshooting
Issue We have Liferay configured as a SAML Service Provider (SP), and we use third-party software as the Identity Provider (IdP) Our IdP is used for multiple applications, so its session timeout is set for a longer timeframe than any of the Service Providers'. When the session ends in...
Old version of an updated file gets downloaded instead of the new version
legacy Troubleshooting
Issue Some team members had to go into the 'Current Assets' asset library and re-version some files that needed updating. After re-versioning the files, when Person A went to download the files to see how their changes looked for the customers, they were downloading the previous version...
Is integration of mTLS possible in Liferay?
legacy How To
Issue We are required to use mTLS (Mutual Transport Layer Security) for certain requests Is it possible to integrate mTLS with Liferay? Environment DXP 7.4 Quarterly Releases Resolution Yes, it is possible to make the integration with mTLS Server side setup: Ensure the Identity Manager's...
Creating Display Page Templates for Calendar Events in DXP 7.3
legacy
Issue The documentation Using Display Page Templates in learn.liferay.com mentions you can create Display Page Templates for calendar events, but this for calendar events is missing in Liferay DXP 7.3. Environment Liferay DXP 7.3 Resolution The ability to create DPTs for calendar events...
The site name is appended to every Event/Meeting created in Liferay Calendar
legacy
Issue The site name is appended to every Event/Meeting created in Liferay Calendar. Environment DXP Quarterly Release 2024.Q2.0 Resolution Liferay calendar displays the site name as default when the event or meeting creator is not specified. A new feature request has been created to hide...
Impersonation Clashes with Cached Web Content Templates
legacy Troubleshooting
Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and reused for all subsequent requests until the cache entry is cleared or expires....
Web Content Not Displayed in Context in Search Results
legacy Troubleshooting
Issue Some web contents are not displayed in context when accessed from search results with the "Display selected search result in context" checkbox selected. For web contents displayed in an asset publisher, the correct context is the page containing the asset publisher displaying the...
How to modify the Cache-Control header to prevent browser caching issues
Troubleshooting
Issue After deploying a new version of my theme, users are experiencing issues due to old Javascript files being loaded from the browser cache. Thus, we would like to modify the Cache-Control header of those resources. Environment Liferay DXP 7.3 Resolution To avoid these problems, the...
Cannot add the Indonesia or Hebrew language to instance after changing locale codes to ISO 639 language codes
legacy Troubleshooting
Issue From Java 8 to Java 17, changes were made in locale support, specifically with the language codes for Hebrew(Israel) and Indonesian(Indonesia), according to this article:...
Staging Object Entries
legacy
Issue I would like to enable Staging for my Object Entries Environment Quarterly Releases Resolution This feature is not yet available in Liferay, however, it is already on the roadmap You may view the development's current status at LPD-30525 , knowledgeArticleType: reference, legacy:...
How to create Web Content with large images from text file?
legacy Troubleshooting
Issue Copy-pasting large images from text file prevents the Web Content from being published, although it appears correctly in the editor. Environment Liferay DXP 7.4 Resolution When images are copy-pasted from a text file, the editor will store them in raw data format.   Storing images...
How to preserve the structureId and formId during export/import to avoid mismatches between environments?
legacy Troubleshooting
Issue When we export/import web content articles and forms, their IDs sometimes change.  How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment DXP Quarterly Release 2024.Q3.0 Resolution Entity IDs are not preserved during...
Modified date not match the author of a web content, document or any other asset.
legacy
Issue The author displayed for content/documents is inconsistent when modifications are made by users other than the original author. When a user edits and publishes the content, the displayed author is correctly updated to the user who published the latest version. However, if the...
Handling an excess number of User Notifications
legacy Troubleshooting
Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the table's size remains manageable Environment DXP 7.4 Resolution There are a few...
Defining Permissions for Object Entries
legacy
Issue The creator/owner of an object entry (or any other data type) has full permissions to manage that entry (update, delete, view). I would like to give Object Admins the possibility to define/restrict permissions for Object entries, even if they are not the author of the entry....
I can select a Display Date in the past for a Web Content
legacy How To
Issue After creating a Web Content, when I go to the Properties tab > Schedule section, I can select a Display Date in the past. No error message appears when I save the Web Content with a past Display Date. Environment Quarterly Releases Resolution This is currently the expected...
How to Determine if JUnit is installed on Liferay Cloud
legacy How To
Issue How to determine if JUnit is installed on Liferay Cloud? How do users install JUnit on Liferay Cloud and integrate it with Jenkins? Environment Liferay Cloud Resolution JUnit is pre-installed on Liferay Cloud environments. To verify the JUnit installation and version within a...
If Form entries are saved into an Object, email notification about Form submission is not sent
legacy Troubleshooting
Issue We have created an Object and a Form. We save Form entries into the Object. When a Guest user submits the form, the notification is not sent out. We are getting the following error in the logs: ERROR [http-nio-8080-exec-1254][DDMFormEmailNotificationSender:90] Unable to send form...
How to clear the data folder of Glowroot in Liferay PaaS
legacy How To
Issue How to clear the data folder of Glowroot in Liferay PaaS. Environment Liferay DXP 7.4 Liferay PaaS Resolution To clear the data folder through the Glowroot UI. Follow the below steps: 1. Visit the site and log in. 2. Append /o/glowroot to the end of the site’s URL. For example, if...
Is Liferay vulnerable to CVE-2024-38819: SpringFramework (spring-core-5.3.39)?
legacy
Issue CVE-2024-38819: Path traversal vulnerability in functional web frameworks (2nd report) is related to the usage of WebMvc.jar. Is Liferay vulnerable to this vulnerability? Environment Liferay DXP 7.3 + Resolution A fix was made available in version 5.3.41. However spring only gives...
Liferay instance node going into hang mode - Failed to validate connection
legacy Troubleshooting
Issue Liferay instance node goes into hang mode and the following error appears: HikariPool-1 - Failed to validate connection ... (This connection has been closed.) ... Possibly consider using a shorter maxLifetime value. Environment DXP 7.4 PostgreSQL Resolution We strongly recommend...
What is Synchronous Database Replication and how does It enhance Data Consistency in Liferay?
legacy
Issue What is Synchronous Database Replication and how does It enhance Data Consistency in Liferay? Environment Liferay DXP 7.4 Resolution Synchronous database replication is used in Liferay and it is a method of data replication in which changes to a primary database are simultaneously...
Multilingual PDF search indexing fails with web content
legacy
Issue Why does the main document entry contain only the metadata and not the content of PDFs? Is it possible to add the content of PDFs along with the metadata of PDFs in the main document entry? Steps to reproduce: 1. Create a Structure: Navigate to Site Control Panel > Content Data >...
Vulnerabilities reported in classes generated by Liferay Service Builder
legacy Troubleshooting
Issue While performing security scans, there are vulnerabilities found in custom classes that are generated by Liferay Service Builder. Environment Liferay DXP 7.4 Resolution Sometimes, these warnings are false positives. The reason behind this is that this is generated code (classes...
Is there a release date for implementing the Content Security Policy (CSP) at Liferay?
legacy
Issue If CSP is in beta mode, how is Liferay protecting its system from vulnerability? Is there a timescale for when the CSP will be fully deployed in the portal? Once the CSP has been successfully implemented, can a fix be provided in the existing versions of DXP? Environment Liferay...
Is it feasible to hide fields in the upload Section of Document and Media?
legacy How To
Issue Is there an OOTB feature to hide the following fields in the Document and Media Upload section? Document Type Display Page Categorization Expiration Date Friendly URL Related Assets Permissions Environment Liferay DXP 7.4 Resolution No, there is no OOTB feature available to hide...
Updating Custom Account Entry Fields Fails for Person Accounts with a Specific Role
legacy Troubleshooting
Issue 'users do not have permission' exception is showing when trying to update the same custom field on Person type accounts. Steps to reproduce: 1. Start a clean 2024.q1.1 bundle 2. Navigate to configuration > custom fields > account entry > new      1. In the New Custom Field, select...
Asset Publisher Subscriptions Only Trigger Email for New Assets
legacy
Issue When using the Asset Publisher with subscriptions enabled, email notifications are only sent when a new asset is added to the selection. Updating an existing asset's content does not trigger a new notification. Environment Liferay DXP 7.3+ Resolution This is the expected behavior....
Updates are not visible without a page refresh
legacy Troubleshooting
Issue After editing and publishing a fragment or page, the changes are not immediately visible, but a similar behavior could be reproduced in other ways. A manual page refresh is required to see the updated content. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Quarterly Releases...
How to change the generated OTP from alphanumeric to numeric in multi-factor authentication?
legacy How To
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue The Multi-Factor Authentication (MFA) one-time password (OTP) is generated...
"HTTP Status 400 – Bad Request" error occured when Updating Blogs' Custom Friendly URL
legacy Troubleshooting
Issue While updating the "Blogs" custom-friendly URL from "/liferay-blog" to "test-blogs/liferay-blogs," an HTTP Status 400 - Bad Request error appears on the UI. (A video demonstrating the issue has been attached.) Steps to Reproduce Start the Liferay bundle. Navigate to Product Menu >...
Form Container does not display relationship field for parent object
legacy Troubleshooting
Issue I have an object A with a one-to-many relationship to object B. When I add a Form Container to a page and map it to object A, I cannot select the related object B entries. Environment Liferay DXP 7.4+ Resolution Liferay Forms does not currently support mapping object relationships...
Knowledge Base Section Widget does not displaying the current version of Knowledge Base Article
legacy Troubleshooting
Issue When displaying Knowledge Base Articles using a Knowledge Base Section widget, once an article is edited, the displayed content will not reflect the changes made This behavior is reproducible when the Knowledge Base Article is placed in a Folder / Sub-Folder For example: January...
How to create Charts in Quarterly Versions
legacy How To
Issue The Chart Tag Library was removed in 2023.Q4 with no direct replacement. I would like to know how to create charts in a Liferay version higher than 2023.Q4. Environment 2023.Q4+ Resolution On GitHub, you can find an example of how our developers create charts in e.g. Content...
Can I change the Article ID after disabling Autogeneration of IDs for Journal Articles?
legacy
Issue When I change the ID of a previously created Web Content, after Publishing, the ID does not change. I have System settings → Web Content → Administration → Journal Article Force Autogenerate ID disabled Environment DXP 7.4 Quarterly Releases Resolution This is expected behaviour,...
Brave Browser Issues
legacy Troubleshooting
Issue I am experiencing an issue in Liferay, that is only reproducible in Brave browser, but not reproducible in Chrome, Firefox, Safari, or Edge. Environment Quarterly Releases Resolution The Compatibility Matrix does not contain Brave browser, therefore, Liferay Support cannot release...
Tomcat Vulnerabilities CVE-2024-50379 and CVE-2024-56337 in Liferay DXP
legacy Troubleshooting
Issue Vulnerability for Tomcat discovered after moving to Liferay DXP 7.4. How to remediate Apache Tomcat 9 Remote Code Execution (RCE) Via Write Enabled Default Servlet Vulnerability (CVE-2024-50379) and Denial of Service (DoS) via OutOfMemoryError (CVE-2024-56337). Environment Liferay...
Enabling ElasticSearch Sidecar logs
legacy Troubleshooting
Issue I would like to raise the log levels for ElasticSearch Sidecar The folder [liferay-home]/elasticsearch-sidecar/7.x.x/logs does not contain any log files Environment Quarterly Releases Resolution The ElasticSearch Sidecar is only intended for development and demonstration purposes....
Received "java.lang.IllegalArgumentException: Unsupported class file major version 65" when using JDK 21
legacy Troubleshooting
Issue I encountered the following error when compiling my custom JSON Webservice Module with JDK 21.  exception    "Unsupported class file major version 65" throwable    "java.lang.IllegalArgumentException: Unsupported class file major version 65" Environment Liferay 2023.Q4.0 Resolution...
Vulnerability CVE-2024-52046 in Liferay DXP
legacy How To
Issue Is Liferay vulnerable to the vulnerability described in CVE-2024-52046? Environment Liferay DXP 7.3 and above Resolution Liferay uses the affected Apache Mina library (`mina-core`) only in LDAP-related code. If LDAP is not enabled, Liferay is not vulnerable. Apache Mina is used for...
'Error: Please enter content with valid content size no larger than 1 MB' when using Liferay Forms
legacy Troubleshooting
Issue When I am saving a form with a large amount of data, I get the following error:  Error: Please enter content with valid content size no larger than 1 MB. Environment Liferay Quarterly Releases Resolution Increase the threshold size with the following property: # Set the threshold...
Certificate Renewal Failing with 403 Error on Liferay PaaS
legacy Troubleshooting
Issue When attempting to renew the SSL certificate generated by Let’s Encrypt, the process fails with multiple 403 (Forbidden) errors. The error messages suggest a security restriction that is preventing the certificate from being recreated: Reason: Error accepting authorization: acme:...
Expiring license error occurs in clustered environment for Liferay PaaS
legacy Troubleshooting
Issue The following expired licensing error displays in Liferay PaaS logs: ERROR [main][LicenseManager:-1] Digital Enterprise Unlimited Enterprise-Wide license is expired Environment Liferay PaaS Resolution There are two workarounds that will work to resolve the issue: Delete the cached...
Auditing the remote client IP address changed after upgrade
legacy How To
Issue After upgrading from Liferay 7.0 to a more recent Quarterly Release we are facing changes to the Audit_AuditEvent table, which was storing, in the clientIP column, the content of the 'X-FORWARDER-FOR' HTTP request header, which is meant to track the remote origin of the request....
Checking Commerce Permissions in Fragments Always Returns True
legacy
Issue When using Freemarker variables userPermission and permissionChecker in a fragment to check if a user has specific permissions for their commerce account, the check always returns true, even for non-existent permissions. <#assign userPermission =...
Locating Default Asset Publisher Templates
legacy
Issue Where can I find the default display templates used by the Asset Publisher? Environment Quarterly Releases: 2024.Q3, 2024.Q2, 2024.Q1, 2023.Q4, 2023.Q3 Liferay DXP 7.4+ Resolution The templates are located in Liferay DXP's source code, available on GitHub. The relevant files can be...
Does upgrade touch the doclib?
legacy
Issue We are preparing the upgrade from a Liferay 7.3 FP2 to a Liferay 7.4 2024.Q1 and we are trying to prepare a rollback system if something goes wrong and we need go reinstall the 7.3. My question is about the document library. Does the upgrade touch the doclib files during the...
Browser Back Button Issue with Multiple Asset Publishers
legacy Troubleshooting
Issue When a page contains multiple Asset Publishers, the browser's back button may not work as expected. Clicking the back button may require multiple clicks to return to the previous page. Environment Liferay DXP 7.4 2024.Q2.0+ Resolution This is related to the implementation of...
Adaptive Media Images Not Displaying for Users in Product Catalog Search Results
legacy Troubleshooting
Issue When using Adaptive Media with images in Product Catalog search results, the images are displayed correctly for some users, but not others. For example, Adaptive Media is not working for unauthenticated (guest) users but is rendering correctly for authenticated users. Environment...
Web Content "Modified by" User Appears to be Incorrect After Translation
legacy Troubleshooting
Issue After translating existing web content, the last modified user displayed is the original author, not the translator. Environment Liferay DXP 7.4+ Resolution The "Modified by" user and timestamp for web content reflects modifications to the default language content. Translations do...
Insufficient Permissions to Access Folders When Uploading Documents to Web Content
legacy Troubleshooting
Issue Users with a role other than Administrator, for example, the "Editor" role, receive a permissions error when they try to access folders within Documents and Media while uploading a document to Web Content. The following error message is displayed in the logs:...
On RSS Feed feature deprecation and removal
legacy
Issue When reviewing documentation such as https://help.liferay.com/hc/en-us/articles/360028820652-Configuring-RSS-Feeds the RSS Feed feature is listed as deprecated, and has been 7.1 but is still available in 7.4. 1. If this is deprecated, is there an end of life / remove from Liferay...
Changing the Displayed Time Zone for Audit Logs
legacy Troubleshooting
Issue Even after changing the time zone for the instance within the Instance Settings, the time zone for the Create Date for the logs in Audit are still displayed in UTC.   Environment Liferay DXP 7.4 Quarterly Release 2024.Q2   Resolution The Audit table, along with most other tables in...
Localizing Object Definitions.
legacy Troubleshooting
Issue We do not find where is the feature to get objects localization. Based on following documentation https://learn.liferay.com/w/dxp/liferay-development/objects/creating-and-managing-objects/localizing-object-definitions-and-entries, this feature should be available since 2023.Q3...
How to configure X-Pack secured search service liveness/readiness probes with authentication in Paas
legacy Troubleshooting
Issue We tried to configure in our PAAS environnement the Elasticsearch X-Pack feature. When we follow this article and enable X-Pack feature in dev server (with environment variable), the ElasticSearch endpoint used for readiness and liveness are not accessible anymore and return 401...
Customizing Email Notifications in Forms application after upgrading to Liferay Quarterly Release
legacy How To
Issue In previous versions, we were customizing the email notifications sent by Forms application following the instructions of these articles: How can I configure or customize the look and content of email notifications sent after a form entry has been submitted? Is the Email...

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