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Can not change the level of verbosity for the HTTP header in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Can not change the level of verbosity to use for the...
Filter By Field is not working for Booleans in Asset Publisher
legacy Troubleshooting
Issue Steps to reproduce: 1. Create a structure with two fields(text and boolean) and also create a template for it in a Global site. 2. Go to "Liferay DXP" site and create two new WebContents with previous...
Custom context path is not working
legacy Troubleshooting
Issue After changing, the root context path to custom context the commerce components and system settings taking more time to load. Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Change the ROOT...
While using Azure B2C a SAML error occurs when getting a parameter with whitespaces
legacy Troubleshooting
Issue When SAML module is configured and integrated with an Azure B2C and we need to map a parameter to a Liferay parameter, a problem might occur due to a whitespace: <saml:Attribute FriendlyName="Given...
Variant selector of Product Detail Portlet
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.1 FP-16 2. Create a Speedwell Site 3. Edit one of the Products 4. Add an Option that has at least two values 5. Go to Images for this product and upload two...
Exception while selecting Grouped tab in Grouped Products
legacy Troubleshooting
Issue FileNotFoundException error is occurring while selecting Grouped Tab. Steps to reproduce: 1. Click on Control Panel -> Commerce -> Products 2. Click on "+" button and select grouped. 3. Navigate to Grouped...
How to Disable Groovy Scripts and the Scripting Console in Control Panel
legacy How To
Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment Prior to DXP 7.4 Resolution 1. Go to Control Panel > Configuration > System Settings 2. In the Platform...
How to Disable Gogo Shell
legacy How To
Issue I want to disable the Gogo Shell from my Liferay instance Environment Liferay DXP Resolution The Gogo Shell can be disabled by performing the following actions: 1. Go to Control Panel > Configuration > Components 2....
I cannot create new Virtual Instance with error Screen name must not be null
legacy Troubleshooting
Issue When I try to create a new Virtual Instance, the portal displays the error "Your request failed to complete". The portal log shows the following error: ERROR [default...
I cannot find the query string field on content page - DXP 7.2 - 7.3
How To
Issue When I configure the content page, I cannot find the option to set the query string. On widget pages when I configure the page I select the "Advanced" tab and I can see the "Query String" field and set it....
Unable to create Liferay Module Project Fragment in LDS
legacy Troubleshooting
Issue When trying to create a Liferay Module Project Fragment it will ask to set valid Liferay portal runtime as follows: Please set a valid liferay portal runtime, you can initBundle or modify...
Publishing Forms to Remote Live in staging without corresponding pages
legacy How To
Issue In a Remote Live staging set up, sometimes, a form is modified and requires publishing, but it is not desirable for changes made to the page itself to be published yet. Is it possible if a form is modified, for...
Importing LDAP settings through osgi/config files does not import password
legacy
Issue LDAP settings can be imported into the Liferay environment using osgi/config files These settings are imported into System Settings, and can then be configured for an individual instance in Instance Settings When...
Content from Private Pages is not shown in the search results
legacy Troubleshooting
Issue Private pages' content does not appear in the search results Environment DXP 7.2+ Resolution The issue has been resolved by LPS-151303 and LPS-161366, you can update to the following patch levels: DXP 7.2: SP9...
How to change max_string_size value from STANDARD to EXTENDED in Oracle 19c?
legacy How To
Issue How to change max_string_size value from STANDARD to EXTENDED in Oracle 19c? Environment Liferay DXP 7.2 SP3 Oracle 19c Resolution Steps for converting max_string_size value to EXTENDED: SQL> show parameter...
How can I change the Product and Category URL pattern
legacy How To
Issue Liferay Commerce use /p/ and /g/ within the friendly URLs for Commerce display pages. To improve the search presentation for SEO purposes, I want to change the /p/ and /g/ to something meaningful...
Is it possible to know the timeline for when a hotfix from Liferay Support will be ready?
legacy How To
Issue Is it possible to have an exact timeline on when a hotfix from Liferay Support will be ready?  Environment  Portal 6.1/6.2 DXP 7.0/7.1/7.2/7.3/7.4 Resolution While there is no exact timeline from Liferay...
Scheduled Discount automatically applied before schedule Date & Time
legacy Troubleshooting
Issue Steps to reproduce: 1.Create a speed-well test site. 2.Create vocabulary named "ipdc" and create one category named "World Cup" in it. 3.Now, create product named "FIFA" and select "World Cup" in ipdc category...
Navigation to site from 404 error page gives 404 error
legacy Troubleshooting
Issue Step to Reproduce: 1. Add the below properties in portal-ext.properties - layout.friendly.url.page.not.found=/html/portal/404-page.jsp javascript.single.page.application.enabled=false 2. Place the custom jsp in...
Products not displayed with Draft status
legacy Troubleshooting
Issue Products not displayed with Draft status under Commerce Product Screen Environment Liferay DXP 7.3 Commerce 3.0 Resolution The observed behavior is a known issue/bug. If the hotfix is required for this issue,...
HTTP Strict Transport Security (HSTS) Header Not Used
legacy How To
Issue The HSTS header cannot completely defend against man-in-the-middle attacks. However, it can be useful in defending against an attack in which an attacker establishes an encrypted connection to the application and...
Verbose Error Messages
legacy How To
Issue The name of the technologies used, such as Apache Coyote, Tomcat, etc. are visible. Environment Liferay DXP 7.2, DXP 7.3 Resolution  Each application is responsible for allowing its information to be displayed...
Why is the category/tag selection not working at article creation?
legacy Troubleshooting
Issue While the user is creating a new article, he cannot select the categories or tags of the specific site.     Environment Liferay Portal 6.2 Liferay 7.0+ Resolution In order to be able to select the...
Known Vulnerabilities with Liferay AntiSamy
legacy Troubleshooting
The following issue may compromise the security of your Liferay Digital Experience Platform implementation.  Vulnerability Information The Liferay AntiSamy app depends on third party libraries that have known...
The size of the user_ table's firstName field should be increased
legacy Troubleshooting
Issue The size of the firstName (75) field of the user_ table should be increased since it sometimes prevents the creation and access of certain users in an environment. Environment Liferay DXP 7.0 Resolution In...
Developer Studio suddenly crashes
legacy Troubleshooting
Issue Developer Studio closes by itself after some time with an OutOfMemory error or without any errors at all.  Environment Developer Studio 3.9.3 JDK 11.0.8 Resolution This problem can be experienced when...
Headless Delivery API - Filtering structured content
legacy How To
Issue Making use of our headless delivery API you can retrieve all your web contents but sometimes we might want to filter them according to different business requirements, like getting only those web contents...
Trace about Reflection.getCallerClass is not supported when executing Patching Tool
legacy Troubleshooting
Issue When you try to use the Patching Tool (for example, the command patchingtool.sh info), you get an error similar to the following: 2021-07-16 06:41:48,143 INFO sun.reflect.Reflection.getCallerClass is not...
Avoid or allow that some applications can be dynamically displayed in a page
legacy How To
Issue The permissions system for an application (portlet) includes a security check when the application is going to be displayed in a page. Normally, the users should not be able to see applications if the...
Category filters are not working for search results
legacy Troubleshooting
Issue Steps to reproduce the issue: 1. Create a site using Minium Template. 2. Go to the catalog page of the site. 3. Select, Engine or any category from CATEGORY facet. Expected Result: Only 11 Products are...
Field data is disabled on text fields by default
legacy Troubleshooting
Issue IllegalArgumentException is occurred when trying to run vanilla instance with commerce and search functionality is not working properly in Catalog Page. Text fields are not optimised ERROR...
What permissions are needed to edit content pages?
legacy How To
Issue What permissions does a role need to edit content pages, including adding, configuring and deleting widgets and fragments in it? Environment Liferay DXP 7.2, 7.3 Resolution There are a handful of basic...
How to obtain the binary logs?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we access the database-related binary...
Changing the date format in Liferay Forms
legacy
Issue I would like to change the date format of the Date Field in the Liferay Forms, it should be dd/mm/yyyy instead of mm/dd/yyyy. Environment Liferay DXP 7.2+ Resolution The Date Format of the Date...
Can I use O365 integration if Liferay is in DMZ?
legacy
Issue Liferay DXP is deployed on DMZ environment i.e. it will not have access to Internet in this case, can we integrate Liferay with Office 365? Environment DXP 7.2+ Resolution No, it will not be possible to use this...
Form field values are not saved when translations are added
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Go to Content > Forms > Element Sets 3. Add a new element set 4. Add a text field to the element set 5. Add any translation to the element...
Discount with specific account is not applied
legacy Troubleshooting
Issue While assigning the discount to particular account, it is not getting applied Steps to reproduce 1. Create a Minium test site. 2. Create vocabulary named "ipdc" and create one category named "Gold...
Cache-Control header in static resources is missing when running Liferay from Developer Studio
legacy Troubleshooting
Issue Cache-Control header is not present in static resources when running the portal from Developer Studio and setting com.liferay.portal.servlet.filters.header.HeaderFilter=true property in...
Why a big .lar import, using SQL Server database makes the Liferay system unreachable?
legacy Troubleshooting
Issue The Customer has initiated a big .lar import, and during the actual import-process the system cannot be accessed. Environment Liferay 6.2 Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution For...
Module projects cannot be created outside a Liferay workspace
legacy
Issue Before, I was able to create a module project outside a Liferay workspace. However, now I see a warning that I need a Liferay workspace: Environment Liferay Developer Studio Resolution This is an intentional change...