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Method Name Change for JournalTemplateServiceUtil.getStructureTemplates(groupId, structureId)
legacy How To
Issue In the past, developers could get the list of JournalTemplates in Portal 6.2 using JournalTemplateServiceUtil.getStructureTemplates(groupId, structureId) After renamed as DDMTemplate, the corresponding...
Existing users in Liferay can not login through SAML with "Screen name x must not be duplicate ..." error
legacy Troubleshooting
Issue If the user exists in Liferay (service provider), the user cannot log in through SAML due to duplicate screenname ERROR. 2019-04-23 04:29:45.758 ERROR [http-nio-18080-exec-7][BaseSamlStrutsAction:58] Screen name ccc...
Why does our internal server address appear when users authenticate against our SSO?
legacy
Issue When a user authenticates against an SSO they are redirected to the server they were logging into. As part of this both the SSO address and the server address appear in the URL for a brief time. This occurs...
Sitemap include option per page is not published from staging to live
legacy Troubleshooting
Issue The Sitemap Include options (Edit page -> SEO) are different between staging and live environment even after publishing from staging to live.  Environment Liferay 6.2 EE Resolution Check if Page Versioning is...
Dynamic content fetched by Web Content template stays the same after updates
legacy Troubleshooting
Issue User uses web content template to fetch dynamic content from the database. The value displayed on the page stays the same even if the data in the database has already changed. Environment Liferay DXP 7.0, Liferay DXP...
Blank page with “No Group exists with the key {companyId=0, groupKey=Guest}” error in log
legacy Troubleshooting
Issue After restarting portal, the page turns into a blank page. The following error is reported in the log: 2019-04-03 04:27:28.258 ERROR [http-nio-8080-exec-5][PortalInstances:162]...
LFR_SESSION_STATE cookies are not marked as HttpOnly
legacy
Issue LFR_SESSION_STATE cookies are not marked as HttpOnly Environment Liferay DXP, Liferay 6.2 Resolution This is not a security issue because this cookie is created and used in session.js which is the portal's Javascript. ...
Folder Permission Inheritance in Liferay
legacy
Issue Do items in documents and media or web content folders inherit permissions from the folder in Liferay? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay Portal Resolution In Liferay, documents...
How Can I Assign Roles to Users When Importing from LDAP?
legacy Troubleshooting
Issue When importing users to Liferay DXP from LDAP, they are not being assigned the roles I want them to have from my LDAP server. Environment Liferay DXP LDAP Resolution In Liferay DXP, Users are...
Lodash Security Vulnerability in Theme Dependencies
legacy
Issue In the Liferay theme dependencies, Lodash versions 3.10.1 and below are used extensively as dependencies throughout. Versions of Lodash prior to 4.17.5 suffer from a security risk: CVE-2018-3721...
Total Number of Index Limit Error in Elasticsearch
legacy Troubleshooting
Issue When new contents are created or updated in Liferay, they are not being added to the Elasticsearch index (they will not be displayed on the search results) If you check the log Liferay log file you will get this...
Show Multiple Layers of Menus Using Display Templates
legacy How To
Description The Navigation Menu widget lets you add navigation wherever you need it. You can place the widget on a page and then select a menu and style for the menu you are displaying. This widget provides a template List...
Generating SAML Metadata with HTTPS
legacy How To
Issue This article documents how to generate a SAML metadata XML file that also has HTTPS enabled. Environment Liferay Portal 6.2, DXP 7.0, DXP 7.1 Any web server  Resolution In order to generate a SAML metadata.xml...
Knowledge Base File Uploads Cannot be Restricted
legacy
Issue In the default Liferay portal, we have a property called dl.file.extensions= or (OSGi configuration properties in 7.1) that allows administrators to restrict the types of files that may be uploaded....
HTMLアンカーを使う
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: HTMLアンカーを使う, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: HTMLアンカーを使う
Known Issue: Classic Theme Favicon Always Displayed When Using Microsoft IE11
legacy Troubleshooting
This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-88702. In IE11, after navigating to a website page, the favicon will always be shown as the classic...
How do we enable GDPR for Liferay products?
legacy
Issue General Data Protection Regulation (GDPR) went into effect on May 25, 2018 Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution It’s ultimately your responsibility to assess...
Managing Message Boards Categories and Threads Permissions
legacy
This article sets forth the permissions rules for managing Message Boards Categories and Threads. One question is whether the system is granular enough to allow users to delete only category threads for which category...
Patching Tool 2.0.11
legacy
Published: March 05, 2019 The Patching Tool 2.0.11 is a maintenance release for Liferay Digital Experience Platform 7.0 and 7.1 which includes fixes and minor updates. Release...
Why are user accounts shared when I have multiple LDAP servers configured?
legacy Troubleshooting
Issue When a Liferay DXP bundle is configured to communicate with two or more LDAP servers there can be issues with user importing and users logging in. Example: If Liferay DXP is communicating with two LDAP...
Troubleshooting Service Builder Blob Compile Issues
legacy Troubleshooting
Issue Service builder with Blob and compound primary key throws compilation error. The console errors might look like this: [javac]...
Removing Older Elasticsearch Plugins Needed for Successful Upgrade to ES 6.1
legacy Troubleshooting
Issue It was discovered that older versions of the Elasticsearch plugin can interfere whenever administrators are deploying the latest version. The use case: Administrators are deploying the latest Elasticsearch 6.1...
Understanding WebDAV Upload Permissions
legacy Troubleshooting
Issue Are documents uploaded through WebDAV given more permissions than UI uploads? Why can one user who uploads a document through WebDAV update or delete the file while another user with the same level of...
Updated Email Addresses in LDAP are not Imported to Liferay DXP 7.0
legacy How To
Issue This article documents a product limitation and a possible workaround for importing a user whose email address was updated in LDAP into a Liferay DXP instance. Environment Liferay DXP  LDAP server Resolution This...
Single Approver Workflow is not updated
legacy Troubleshooting
Issue Single Approver is not updated when the User language is not English Steps to Reproduce: 1) Navigate to User Menu > Account Settings 2) Change user language to Deutsch (Deutschland) 3) Navigate to Open Menu >...
'My Workflow Tasks is temporarily unavailable' error message
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Configuration > Workflow and apply the 'single approver' workflow on 'Content Pages'. 3. Create a content page. 4. Click on the notification which...
EU Login via OpenID Connect needs Proof Key for Code Exchange (PKCE)
legacy
Issue I would like to integrate my portal with an EU Login mock server instance via OpenID Connect It does not work since the OpenID connect server needs Proof Key for Code Exchange (PKCE) After configuration, when I am...
LDAP Import Enabled under SAML settings
legacy
Issue What is the actual functionality of LDAP Import Enabledunder SAML settings Environment Liferay DXP 7.2, 7.3, 7.4 SAML Resolution Checking LDAP Import Enabled under SAML settings affects 3 functions:...
Authentication flow in Liferay when LDAP is enabled
legacy
Issue Liferay is configured to use LDAP When Liferay Authentication will happen? When LDAP Authentication will happen? Environment Liferay DXP 7.0 -7.4 Resolution LDAP authentication always happens before...
Today's events are only visible under the Last 24 hours filter
legacy
Issue On various tabs, such as on the Known Individuals' overview tab, the Individual Events statistics chart does not display the events of the current day if the filter is set to Last 7 days or Last 30 days, Last 90...
How to hide pages from Google indexing?
legacy How To
Issue We would like to hide certain pages from the Google search engine. How can we do that? Environment DXP 7.0+ Resolution There are multiple ways to hide a page so that it would not be indexed by the Google search...
How changing the site default language affects Web Contents' friendly URLs
legacy
Issue There is a site (My Site) with two available languages: es-ES and en-US, where es-ES is the default language. My Site's web contents have their title and friendly URL defined only for the default language...
I would like to control email notifications to Liferay strangers.
legacy How To
Issue How are strangers defined by Liferay? How can I control email notifications to strangers upon signup? Environment DXP 7.3+ Resolution The SAML property defining unknown users as strangers was introduced in DXP 7.3....
User's aren't seeing the correct experience associated with their segment
legacy Troubleshooting
Issue When I create (and prioritize) an experience based on a new segment, the users associated with that segment aren't able to see it. Environment DXP 7.3 Resolution It is expected that SegmentsEntryRel doesn't...
Liferay slows down while discarding Publication conflicts
legacy Troubleshooting
Issue When I attempt to discard conflicts from a publication, Liferay slows down and eventually times out. Environment DXP 7.3 DXP 7.4 Resolution This issue is resolved by LPS-162683. Open a Help Center ticket to...
Where is the data center located for Analytics Cloud?
legacy
Issue I would like to know the Data Center location where Analytics Cloud stores all the data in order to be compliant with the current GDPR rules. Environment Analytics Cloud Resolution You can set the data center's...
Uploading a file with multiple extensions
legacy
Issue A multi-extension file is being uploaded via document and media Steps to reproduce: 1) Startup the server 2) Navigate to Control Panel>System Settings> Document and Media> Services> File Extension A file...
Why am I able to select search result sizes larger than the number of results returned?
legacy
Issue I would like search results to not offer batch sizes larger than the number of possible results. For example, if there are 6 results for a search, I would like search results to only allow me to select a...
getSearchHits() API method does not take the start value in consideration
legacy Troubleshooting
Issue I am using search API (as per article https://help.liferay.com/hc/en-us/articles/360029046411-Building-Search-Queries-and-Filters) and noticed that the size of the list returned by the SearchResponse.getSearchHits()...
Unable to see empty widgets when Toggle Controls are turned off in DXP 7.3
legacy
Issue When I turn the toggle controls off on a widget page, empty widgets are invisible. This makes it hard for me, as an admin, to edit a page with toggle controls off. Can I see empty widgets with the toggle...