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Patching a Slim Bundle
legacy Troubleshooting
Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy...
How to disable Liferay Commerce from accessing currency update service
legacy How To
Issue I want to trial Liferay Commerce offline. Liferay Commerce requires access to the European Central Bank for foreign exchange rates. How can this be disabled? Environment Liferay DXP 7.1, 7.2 Resolution With...
How to hide the title of a portlet on DXP
legacy How To
Issue On Liferay Portal 6.2 EE, if one would like to make the title of a portlet non-visible, an easy way is to set an empty string ('') as title. Although, on DXP (7.0 and above) it is no longer possible, hence if...
How can I keep a web page out of Google's crawler?
legacy How To
Issue I don't want some pages to be crawled by Google and display in the search result.  Environment DXP 7.0, DXP 7.1, DXP 7.2 Resolution You can prevent a page from appearing in Google Search by including a noindex meta tag...
Should we reindex all search indexes on a regular basis?
legacy
Issue Should we reindex all search indexes as a regular maintenance task? If so, how often should we complete it? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution It is not necessary to perform...
LDAP users are unable to log in(Caused by: java.net.SocketException: Connection reset)
legacy Troubleshooting
Issue If the LDAP is configured and when the LDAP users are trying to log in, authentication fails and started getting the following error in the server console. ERROR...
How to resolve Dev Studio "Could not create DXP download token" installation errors
legacy Troubleshooting
Issue When trying to install Liferay Dev Studio, I get a UI error that states "Problem running post-install step. Installation may not complete correctly. Could not create DXP download token," and no files are...
Can I change the default Control Menu position to closed?
legacy How To
Issue Is there a setting or configuration to have the left side Control Menu hidden by default when a user logs in on our site? Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution There are no settings or configurations...
Are Fix Packs cumulative?
legacy
Issue I would like to install the latest Fix Pack. Do I need to install all previous ones as well? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution All Fix Packs are cumulative here at Liferay. This...
Conversion process fails in Adaptive Media
legacy Troubleshooting
Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at...
LPKGVerifyException is reported when upgrading to LCS client 6.0.0
legacy Troubleshooting
Issue When upgrading to LCS client 6.0.0, the following error is reported: 12-Sep-2019 06:06:57.072 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context...
Incorrect Metadata in Document & Media
legacy Troubleshooting
Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior...
Antisamy - Document description field not sanitized
legacy
Issue While the title of a document cannot contain a tag or script in the description section tags and scripts can be published. Environment Liferay DXP 7.0 Resolution The AntiSamy module filters on specific...
Unable to select other sites as scope in the Asset Publisher's configuration
legacy Troubleshooting
Issue I am a site administrator of Site A, but I can't see any other sites than Site A and Global in the scope selection of Asset Publisher Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...
How to reproduce https:// problems on localhost
legacy How To
Issue If we are using https protocol the related use cases are hard to proof on localhost Environment Liferay DXP 7.0 Liferay DXP 7.1 Use Firefox (Firefox is recommended, as Chrome does not allow self-signed...
Impact of deleting/cleaning up 'pg_largeobject' table on the Portal
legacy How To
Issue After migration from DBstore to any other repository, how to delete the 'pg_large object' table from PostgreSQL. Will the deletion of the pg_large table have any impact on the portal? Environment...
Cannot import .LAR due to missing languages
legacy Troubleshooting
Issue User cannot import .LAR files due to missing languages. A warning message is displayed with the list of missing languages: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP...
Due to missing references .LAR files cannot be imported
legacy Troubleshooting
Issue User cannot import .LAR files due to missing references: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution In order to import a .LAR file that...
Knowledge Base related error in the server startup logs after upgrading from Liferay portal 6.2 to DXP 7.0
legacy Troubleshooting
Issue After upgraded from Liferay portal 6.2 to DXP 7.0, when deploying the Knowledge base plugin, server started throwing the below error and KB plugin is not available in the site content. ERROR...
AlloyEditor / CKEditor will not allow tags to surround other heading tags
legacy Troubleshooting
Issue  AlloyEditor/CKEditor will not allow to use anchor (<a>) tags to surround other HTML elements like headings (<h1>, <h2>, etc...). For example, an HTML markup like this in the source tab:  <a class="test"...
My CDN cannot cache documents uploaded to Documents and Media
legacy
Issue My CDN cannot cache documents uploaded to Documents and Media Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution The CDN cannot cache the documents uploaded to Documents and Media because we make Cache-Control...
Can I remove parameters appended to the image URL?
legacy
Issue Can I remove parameters appended to the image URL? For example, https://[domain.name]/documents/48742/50327/xyz.jpg/8e72765b-3a49-42a2-ad95-7e262a163b83?t=1484729757000. I want the image URL to be just: ...
Document library store type migration fails with AbstractMethodError
legacy Troubleshooting
Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing...
CAPTCHA widget disappears after form submission
legacy How To
Issue For a form with the CAPTCHA enabled for submission, after the form is submitted, the CAPTCHA will disappear. This issue only occurs for a user who is logged in. If the guest user is submitting the form (i.e. no...
Exported Data to .CSV files with accented characters does not import correctly into MS Excel
legacy How To
Issue After exporting data from contacts stored in Liferay to a .CSV file, it was found that when trying to import that .CSV file to Microsoft Excel, if there were letters and words that contained accents (i.e. á, é,...
The transparent pixel of a PNG image becomes black in preview
legacy Troubleshooting
Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by...
Where can I download Liferay Connector to X-Pack Monitoring?
legacy How To
Issue When trying to download Liferay Enterprise Search Monitoring (formerly Liferay Connector to X-Pack Monitoring) from Marketplace, I'm asked to enter my information and then the sales team will contact me. ...
Asset Publisher Change Notification
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...
Allow Guest / anonymous user add comment in Message Boards
legacy How To
Issue Is there any configuration to allow Guest / anonymous user add a comment in a Message Boards thread? Environment Liferay DXP 7.1 Resolution To allow Guest user posting a comment in Message Boards, user can define...
Version Limits for Web Content
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Kaleo Fork Causes Microsoft SQL Server Deadlock
legacy Troubleshooting
Issue When using Microsoft SQL Server as Liferay's database, using a workflow with a fork will cause the database server to deadlock Environment Liferay Portal or Liferay DXP with Microsoft SQL Server...
Security Advisory for CVE-2019-2729 for Oracle WebLogic
legacy Troubleshooting
Issue Oracle has issued a security alert for Oracle WebLogic wherein a deserialization vulnerability via XMLDecoder in Oracle WebLogic Server Web Services has been detected. The following resource and information are...
Categories are available in child sites?
legacy
Issue When trying to categorize a document in a child site, categories which are created in the parent site are reflected into the child site as well Environment Liferay DXP 7.0 Resolution Categories...
Folder navigation is not proper in Knowledge base display portlet
legacy
Issue Folder selection menu changes when the selected folder is having only one article  having more than one article Environment Liferay Knowledgebase plugin for Liferay DXP 7.0 Resolution Folder selection...
How to configure the "check-auth-token" parameter within an OSGi portlet?
legacy How To
Issue The current Liferay DXP portal properties file contains the following for the "check-auth-token" parameter: # # Set this to true to enable authentication token security checks. The # checks can be disabled...
Document that is downloaded instead of previewed in the browser
legacy Troubleshooting
Issue A document with an especial extension is automatically downloaded if visit its URL instead of show it in the browser. Environment Liferay 6.2 Liferay DXP 7.0+ Resolution This is because that specific extension...
Unable to edit uploaded document in Document and Media Portlet.
legacy How To
Issue In Liferay Portal 6.2, while previewing a document, there were options present to edit, delete the document. But in Liferay DXP 7.0, by default these options are not visible while previewing a document....
How to create Wiki page with attachment
legacy Troubleshooting
Issue When I create a new Wiki page there is no attachment section. Where can I find it? Environment Liferay DXP 7.0 Resolution First, save the newly created page, then edit it Now you can see the attachment...
How HTTP cookies are being used in Liferay Portal 6.2
legacy
Issue How are cookies are being used in Liferay Portal 6.2 Environment Liferay Portal 6.2 EE Resolution What are cookies: HTTP cookies are small bits of data that are sent by the web application but stored locally in...
Web Content Templates Using Liferay Taglibs Should Not Be Cached to Avoid Incorrect Display of Web Contents
legacy Troubleshooting
Web Content Templates allow the use of Liferay Taglibs for creating common front-end UI components in your web content. Please note that by default, Templates are cached to improve its performance, meaning that...
Favicons is working in Android devices but not in Apple devices
legacy Troubleshooting
Issue Adding the site to the home screen or a bookmark in IOS device, it is not taking a favicon rather it is taking the screenshot of the page from the site being bookmarked. Environment Liferay Portal 6.2...
Password is visible as a plain text in LDAP request
legacy Troubleshooting
Issue When intercepting the LDAP request using any third party tool(ex. Wireshark) password is visible as a plain text Environment Liferay 7.0 Resolution Enabling LDAP over SSL will transmit the credentials...
Guest user is unable to see the different locales after updating to SP17 or above
legacy Troubleshooting
Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL....
Disable Commenting in Documents and Media
legacy How To
Issue How do I disable comments for content in Documents and Media? Environment Liferay DXP 7.1 Liferay DXP 7.0 Liferay EE 6.2 Resolution The following property can be set in the portal-ext.properties file:    ...
Error thrown while installing LDS
legacy Troubleshooting
Issue While installing Liferay Developer Studio, after providing the email address and password when we click on Next, an error related to the token generation is thrown as shown below. Problem running...
Open Distro for Elasticsearch
legacy
Issue Does Liferay support Open Distro for Elasticsearch? Environment Liferay DXP 7.0 & 7.1 Resolution Liferay's connectors and features for integrating with Elasticsearch are only tested with the binaries...
Known Issue: CSS Builder Versions Errors for War-style Projects
legacy Troubleshooting
This article documents a known issue in the CSS Builder-3.0.0. This issue affects developers who are still using existing war-style (war-mvc-portlet or spring-mvc-portlet) projects and an older version of the CSS...
Calendar Agenda View: Why do I see events in the previous/next days?
legacy
Issue When viewing a Calendar portlet in agenda view, you might see events of the next day listed. Or if you step back to the previous day, you also see the events of today listed. Environment Liferay DXP 7.1 Resolution...
Known Issue:
tag is removed in Alloy Editor
legacy Troubleshooting
This article describes a known limitation visible in the Alloy Editor as documented in LPS-71067. When using the editor's source mode and entering a <form> tag, the editor will remove it upon switching back to...
Liferay DXP Web Content Management Whitepaper
legacy
This product guide will introduce the basic features in Liferay DXP that support authoring and publishing web content. It is broken into two main sections: explaining the basic components included in Liferay’s WCM and...
Identity Management in Liferay DXP
legacy
Liferay Digital Experience Platform (DXP) provides a robust authentication and authorization framework that allows you to manage users as desired by using the built-in mechanism or plugging into other identity and...
Liferay DXP 7.0 Deployment Checklist
legacy
The Liferay Engineering and Global Services teams have performed intensive performance and scalability testing on Liferay Digital Experience Platform (DXP) 7.0 and the accumulated knowledge has been condensed into this...
Benchmark Study of Liferay DXP 7.1
legacy
This whitepaper is a benchmark study of Liferay Digital Enterprise 7.1 and describes optimal configuration, settings, and the methodology used for this study. The whitepaper also contains the results based on the...
Deploying Liferay DXP on Docker
legacy How To
There has been growing interest in using Liferay Digital Experience Platform (DXP) with Docker, a popular software container platform that makes it easier to use containers to create, run, test and deploy applications...
Deploying Liferay DXP in Amazon Web Services Whitepaper
legacy
Liferay Digital Experience Platform (DXP) can be deployed into various infrastructures and cloud-based environments. The Liferay Engineering and Global Services teams have extensive experience deploying and managing...
Liferay DXP 7.1 Features Overview
legacy
Liferay DXP gives businesses the ability to connect backend systems through integration along with a flexible, modular architecture that enables agile growth with user needs. Key functionality includes site...
When web content is saved, the content is not updated.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Include more user attributes when exporting users to a CSV file
legacy How To
Issue How to include more user attributes when exporting users to a CSV file Environment Liferay DXP 7.1 Resolution Add "users.export.csv.fields=" into portal-ext.properties to include more user attributes. # # Input a list...
Why can't I change the order of pages in the Navigation Menu?
legacy
Issue When a page's navigation menu position is changed in the Staged environment, and that page is published to Live, its position in Live has not moved. Environment Portal 6.2 DXP 7.4 Resolution This issue is...
Liferay DXP Operational Excellence
legacy
This whitepaper discusses how to provide continued operational excellence through digital transformation such as integrations, workflows, and document management. The paper is available for download here., content:...