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How to define the log level of a service at the Liferay Cloud console from the URL
legacy How To
Issue I want to define the log level of a service To increase le VPN lo level to DEBUG  Environment Liferay Cloud Console Resolution Just need to configure the URL with the following structure with the correct parameters:...
unsupported symbol error after migration with geolocation as field name
legacy Troubleshooting
Issue The word "geolocation" is not a reserved word in Liferay Portal 6.2 but in DXP it is. If a field name at Liferay Portal 6.2 is "geolocation", after the upgrade to DPX it could generated an Elasticsearch error like this: ERROR...
Creating a new structure with a date field results in a Freemarker error
legacy Troubleshooting
Issue When you create a new structure that includes a date field and try to save it, you receive an error similar to this: Error executing FreeMarker template FreeMarker template error: The following has evaluated to null or missing: ==> staticUtil [in template...
SocketTimeoutException
legacy Troubleshooting
Issue What is the underlying cause of java.lang.RuntimeException: java.net.SocketTimeoutException 2021-06-18 07:55:41.652 ERROR [liferay/segments_entry_reindex-2][ElasticsearchIndexSearcher:165] java.lang.RuntimeException: java.net.SocketTimeoutException: 120,000 milliseconds timeout on...
ActionException error starting a node in cluster mode
legacy Troubleshooting
Issue When a node starts in cluster mode, with the property "cluster.link.enabled" enabled, an error trace like the following appears in the log: 2021-03-22 10:20:12.856 WARN [http-nio-8080-exec-1][PortalImpl:6840] javax.servlet.ServletException: A servlet matching the filter...
Unable to disconnect Analytics Cloud instance from Liferay DXP
legacy Troubleshooting
Issue There is a known issue where you may be unable to disconnect the Analytics Cloud instance from Liferay DXP An error indicating "Error: Your request failed to complete." will appear in the UI, and the following will appear in the logs: Jun 22 22:01:07.909 build-4...
Any user who has not securely logged out will have their session terminated?
legacy
Issue Terminating the session of any user who has not properly logged out, for example, who has unexpectedly closed the transaction window, etc. This user does not have to wait for the default time-out to be established before being able to log in again Environment Liferay 6.2 Resolution...
LAR Import fails with Error Invalid file name
legacy Troubleshooting
Issue We are trying to move documents from one environment to another environment using the Documents and Media menu. We managed to export the documents from Production environment correctly, but when they were imported into the QA environment, it was throwing the following error: An...
Automatic License Update Not Working
legacy Troubleshooting
Issue Licenses are not being auto-updated for Liferay Cloud. I've updated the service versions to those required but Automatic License Update is not working. Environment Liferay Cloud - Released with Platform Update 02/11/21 Resolution For Auto-Licensing Updates, services will need to be...
How to remove the space between the currency symbol and the product cost when displaying Commerce Product prices
legacy How To
Issue A space exists between the currency symbol and a product value when displaying Commerce Product prices (e.g., $ 15.00) Environment Liferay DXP and Commerce Resolution If you would like to remove the space between the currency symbol and values, please perform the following steps:...
After searching document folder does not show documents
legacy
Issue Steps to Reproduce: 1) Go to Content > Document & Media. 2) Create a Folder(say Test Folder1) and inside that folder create one basic document(say Test Document1). 3) Now go to home page and search with keyword test. 4) Now click on Document Folder present on the left hand side. 5)...
Form can not be added
legacy Troubleshooting
Issue Steps to Reproduce: 1. Log in as Admin user. 2. Go to Control Panel -> Configuration -> Instance Settings -> Miscellaneous 3. In Available Languages, Move all the languages present in the Current Section to Available Languages Section. Move only English (Australia) language to the...
Choose category name show subcategory web content in Asset Pubilsher
legacy Troubleshooting
Issue Steps to reproduce: Add a site with page Add a vocabulary: Vocabulary Name Add a category for Vocabulary Name: Category Name Add a sub category for Category Name: Subcategory Name Add a web content with Category Name: W1 Add a web content with Subcategory Name: W2 Go to page, add...
Liferay SaaS CDNs Cache Mode
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the cache mode set for Liferay SaaS CDNs? Environment Liferay SaaS Resolution Cache mode is set to USE_ORIGIN_HEADERS and can...
Editable field isn't working within loops in page fragments
legacy Troubleshooting
Issue Steps to reproduce: Under Site Builder > Page Fragments, Import fragment entries.zip(Attached) Drag the fragment on the content page, In the configuration defaultValue for iteration is 3. It works fine and fields are editable with default value 3. Click the fragments configuration...
How to call custom CSS?
legacy How To
Issue How to call custom CSS in portal normal.ftl file Environment Liferay DXP 7.2 Resolution The custom styling can be added by using theme’s _custom.scss file (i.e., src/css/_custom.scss). Liferay DXP supports Bootstrap, as well as Sass, so 'Bootstrap' can be used in the markup and...
Google AdWords in liferay
legacy
Issue How to use Google AdWords in Liferay. Environment Liferay DXP 7.0 Resolution Google AdWords is a pay-per-click online advertising platform that allows advertisers to display their ads on Google's search engine results page.  There is no plugin available for Liferay 7.0 to achieve...
LDAP Imported Users are not been shown in control panel
legacy Troubleshooting
Issue LDAP is configured (and tested by using the testing buttons) in the portal. If you check the database you could find them (it means that they have been imported to the portal from LDAP as expected). The problem is reproducing when accessing to the user list in the control panel:...
Liferay.Language.get method is no longer working with string variables as of DXP 7.3
legacy How To
Issue Pieces of code which contain calls to Liferay.Language.get using string variables and not literal strings as their argument return the argument passed instead of the corresponding translation. Environment DXP 7.3+ Resolution In previous versions, this works since there is a...
Form Cannot Save Due to Size
legacy Troubleshooting
Issue When trying to save a large form, the following error is pushed out, "The Page was not displayed because the entity was too large." This is common for environments that are using a V1 Web Application Firewall that is enabled on an Azure Application Gateway in a Liferay server. The...
Is SELinux compatible with Liferay DXP 7.4?
legacy
Issue Is SELinux configuration compatible with Liferay DXP 7.4? Environment Liferay DXP 7.4 Running on one of the supported Operating Systems Resolution It is possible to set up SELinux to work with Liferay DXP 7.4 It is up to the customer to create the correct configuration that works...
The code view is visible at the bottom of the content section
legacy Troubleshooting
Issue In the web content, when selecting the 'Code View [</>]' of the content section, the code view won't display, but, if users scroll to the bottom, the code view is visible. Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack 28. 2. Navigate to the Site menu > Content > Web...
Disabling Guest users from viewing the search page
legacy How To
Issue How do I block access to my search page content from the "Guest" user in my Portal I would like guest users to be able to access public pages but not have permission to search my web contents history Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution To achieve this scenario, please...
Lots of "JSONArray text must start with" DEBUG messages in logs, thrown by DDMFormFieldOptionsFactoryImpl
legacy Troubleshooting
Issue "JSONArray text must start with" DEBUG message are written to the logs when some Liferay Forms operations are carried out. 2023-09-14 11:34:05.180 DEBUG [http-nio-8080-exec-40][DDMFormFieldOptionsFactoryImpl:214] null com.liferay.portal.kernel.json.JSONException:...
Highlighting search keyword in Liferay Search
legacy
Issue For complete word search, the highlighting of search keyword is fine but when we are searching for half word search, then it is either not highlighting the keyword (even if the keyword is present) or showing no results. Example 1: 1. On search of "vertical" keyword, Liferay search...
Is it possible to create page templates globally to use them throughout the site?
legacy
Issue When trying to create page templates in the global site, not all the options of this tool are displayed, but when performing the same action on any other site, it does display all the options and works correctly. Is it possible to create page templates globally to use them...
Getting the value of an object Entry within Liferay platform
legacy
Issue I see there are two ways to get Data from Liferay Objects ObjectEntryLocalService Rest Api Calling Liferay Api externally outside Liferay platform will be using Rest Api What if I need to get the value of an object Entry within Liferay platform? Is it right to use an...
Insecure Cross Document Messaging
legacy Troubleshooting
Issue Cross Document Messaging (also known as Web Messaging) introduced the postMessage() method, with which plaintext messages can be sent cross-origin. It consists of two parameters: “message”, and “targetOrigin”. If "targetOrigin" is set to ''*" this indicates that it can disclose the...
Issue accessing friendly URL containing special characters in upper case
legacy Troubleshooting
Issue After updating the portal from DXP 7.3 U15 to DXP 7.3 U27, we cannot access friendly URLs containing special characters in upper case. We see the following error: The requested resource could not be found Environment Liferay DXP 7.3 U27 Resolution The observed behavior is a known...
Liferay Product Cookies
legacy
This guide indicates the Liferay products which generate cookies in order to assist Liferay administrators with data privacy compliance. Each entry should indicate the name, type, duration, and purpose. Any personal data which may also be included in the cookie should be indicated in...
Slow Publishing and Import Time for Site When Permissions Are Included in the LAR file
legacy Troubleshooting
When a site has many roles and permissions, publishing the site will be significantly slower when the permissions are included in the import. Please see the following steps to reproduce for more details: Resolution Create two sites called 'Original' and 'Import' Create 80+ roles to be...
Unable to Include 'form' Attribute in Alloy Editor for the Web Content Portlet
legacy How To
This article documents a known issue with the <form> attribute in Alloy Editor. When the <form> attribute is used for building submittable forms in HTML, Alloy Editor will convert <form> into <p> when added from HTML source code. This is expected in Alloy Editor, as the design of Web...
Setting up Solr on Linux with JBoss
legacy How To
This is an introductory guide to setting up Solr and then switching Liferay Portal's indexing method to Solr. Keep in mind that this is only one step in creating a cluster for use with Liferay Portal. For further instruction, see Installing Liferay Portal in a Clustered Environment....
Patching Tool 1.0.24
legacy
The Patching Tool 1.0.24 is a maintenance release which includes fixes and minor updates.  Resolution Release Highlights Minor visual updates in the info command. Resolves a problem that prevented the application of patches on WebSphere Improves the index-info command to show DB...
Setting Up Basic Facebook Authentication With Liferay Portal
legacy How To
This article will provide a step-by-step guide to configuring the Facebook login feature in Liferay Portal.   Resolution Create Facebook Developer Account To begin, you will need two facebook accounts; that is, a regular facebook account and a developer facebook account. To obtain a...
New UI Features in Liferay Portal 6.2
legacy How To
This article outlines some of the big changes that have been made to the UI in Liferay Portal 6.2, and how to work with them. Liferay Portal 6.2 brings a set of improvements to the usability and user interface. Several components have been reworked; some of them are inherited from...
Site Pages Using “Link to Page” Option Are Not Published When Staging
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article describes how staged site pages configured as “Link to Page” behave when published to live. When...
Liferay Faces: Features
legacy
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  This article describes some of the helpful features for Java Server Faces, as well as, more specifically, Liferay...
Setting up locales for use with Staging
legacy How To
This article describes how to successfully perform local-live staging with the use of language locales/translations. Resolution You will need to obtain hotfix-56 and apply it to your bundle. This fix removes an error that requires en_US to be listed as a supported locale in...
Liferay Sync for Desktop Handshake Connection
legacy Troubleshooting
Here you will find information for resolving connection issues between Liferay Sync desktop and your server. Resolution ServerName must match the cname of the record If these do not match, the handshake will fail However, in the case that these do not match, the issue can be resolved by...
Setting Up Liferay Portal 6.1.x EE With WebLogic 11g Managed Server Settings
legacy How To
This article contains a basic guide for setting up Liferay 6.1.x in Weblogic 11gR1 with Managed Servers. Please note that this is not designed to be used in every specific environment; this is merely a simple guide to setting up Liferay on Weblogic.  Resolution How to set up Liferay...
Setting Up Liferay Portal 6.1 EE on JBoss 5.1 EAP
legacy How To
This guide will assist you in the startup of JBoss EAP 5.1 with Liferay 6.1 EE GA1. Resolution Download JBoss EAP    Download the liferay-dependencies.zip   Navigate to [L:/$JBOSS_BUNDLE/../server/default/lib]: Add the Liferay dependencies (hsql.jar, portlet.jar, portal-service.jar) Add...
False Security Issue in FCKEditor and Liferay 6.x Reported as CVE-2018-10795
legacy
Recently, a security vulnerability was filed in Mitre under CVE-2018-10795 reporting an issue in FCKEditor and Liferay Portal 6.x versions. Resolution Liferay disputed this issue because file upload is an expected feature, subject to Role-Based Access Control checks where only...
Receiving Mixed Mode Warning when ReCaptcha is enabled on site with HTTPS
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The intended behavior of the Liferay Portal is to automatically reindex when any user is updated or created....
Staging Options When Using the Publication Form
legacy How To
After you have enabled Staging (either Local Live or Remote Live) for a site, you will notice on the dockbar in your staging site that a new "Staging" drop-down menu appears that contains a green publish button. If you click on this button, a pop-up window will appear with several...
Quick Start Guide to SAML on Liferay Portal 6.1 EE GA2
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. SAML (Security Assertion Markup Language) is an XML-based open standard data format for exchanging authentication...
Preventing the User Role From Accessing the Control Panel
legacy How To
This article explains how to prevent users from accessing the Control Panel. Resolution This functionality can be achieved in the Control Panel: Navigate to Control Panel > Users and Organizations Under the Actions drop down menu, click on "Permissions" In the Permissions page, click on...
Create a Plan for Maintaining Database-File System Consistency for Staging
legacy
Remember that Liferay’s database and file system are generally separate data sources that need to be in sync as Liferay references the file system. When backing up, make sure that these sources are backed up in a way that ensures that the two sources remain in sync.  How can I ensure the...
Portlets with WYSIWYG Editor cannot publish large articles
legacy Troubleshooting
Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any responsibility for any instructions herein or referenced regarding these products....
Liferay Sync Access Blocked by Firewall
legacy Troubleshooting
n order for Liferay Sync to function properly, the application will need access to the Liferay Portal. In many environments, this is a straightforward connection. In some, however, the local firewall may result in the inability for Liferay Sync to work with the portal. Resolution If the...
Liferay Sync Not Verifying Portal Version
Troubleshooting
This article highlights a known issue when using Liferay Sync and Liferay Portal 6.1 EE. Resolution While using Liferay Sync, a user may experience the following error when attempting to connect to an instance of the Liferay Portal: The portal version could not be verified. The minimum...
Documents and Media Library Capacity
legacy How To
As many customers use the Liferay Document Library to store the bulk of their documents, a natural question arises pertaining to the data; namely, how much is too much? While this depends heavily on the specific environments, this article aims to answer the question for a generic...
Implementing NTLM Seamless Login
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. After successfully configuring Liferay with NTLM, a user can authenticate simply by clicking "Sign In" within...
Enabling or Disabling Directory Indexing
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Starting In Liferay Portal 6.1 EE,  there is a portal.property for enabling or disabling directory indexing for...
Wiki Permission Details
legacy
Wiki Permissions can be "layered" because of the multiple permissions that can go into it. This article aims to explain the different levels that wiki permissions can happen on. Resolution Permission to the wiki can be set in the following levels: Wiki node level User level Portlet Level...
Using the Global Scope when linking assets from multiple sites for Staging
legacy How To
This article outlines a practical suggestion for storing and referencing content in multiple sites. Following this suggestion will help prevent errors and permissions issues for users referencing documents, media, web content, and more from multiple sites. Resolution According to the...
Changing Settings in Live, Embedded Portlets
legacy How To
This article outlines a practical suggestion for how to change or delete settings in live, embedded portlets. Resolution Liferay makes it possible to embed portlets in the layout template and in the theme. While changing portlet settings is very simple (just click the wrench!) for...
Changing Content Permissions from Staging Environment to Remote Live
legacy How To
This article outlines a practical suggestion in the case of publishing updated content permissions from a staging environment to a remote live environment. Following this suggestion will ensure that the updated permissions are indeed published to live. Resolution Due to the nature of how...
Guide for Document and Media Library in Liferay Portal 6.1 and 6.2
legacy
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This is a guide for...
Increasing the Speed of Search/Indexing Times
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  This article describes one Liferay properties that may increase the speed of both search and indexing in your...

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