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Do video fragments support sites other than YouTube?

Issue There are 2 out-of-the-box fragments that support loading external videos: External Video Video URL Right now only a couple sites are supported, such as YouTube. When will the other sites, such as dailymotion, be...

Questions App - Questions are not in correct Highest Vote order

legacy Troubleshooting

Issue Questions are not in the correct Highest Vote order As a user of the questions app, users want to see the answers to the questions ordered according to the ranking of the questions answers. Environment...

Asset Publisher widget configuration saves by itself

legacy

Issue The Asset Publisher widget configuration saves itself when changing the Asset Selection Environment Liferay Portal EE 6.2 Liferay DXP 7.0+ Resolution This is the expected behavior of the Asset Publisher...

It is not possible to add a Tag when creating a Web Content

legacy Troubleshooting

Issue When a user creates a Basic Web Content and tries to type in a Tag, the Tags option disappears and the following error is shown in the logs: No JSON web service action with path /assettag/search and method...

Blogs show the author instead of the last modifier

legacy Troubleshooting

Issue After modifying blog content, the portal shows the author next to the last modified date. Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue which is addressed via: LPS-192045 -...

Unable to delete all public pages in the default site 'Guest'

legacy

Issue When I try to remove the last public page in 'Guest' site, the 'Delete' option is missing from the Options Menu. It is not possible to revoke View permission for Guest users either because the option appears...

Custom CSS on a page

legacy How To

Issue How to add the custom CSS on a page Environment Liferay DXP 7.4 Resolution CSS editor is where users are able to add custom CSS code to the Page. To add the custom CSS, the following steps can be taken:...

How can we access portlet preferences in our custom portlet?

legacy Troubleshooting

Issue We are trying to add a custom Portlet on a page. However, we can't provide it with the portlet preferences by using the javax.portlet.init-param.edit-template property Environment Liferay DXP 7.4...

When moving a web content to another folder, the modification date of the web content is updated

legacy

Issue When moving a web content from a folder to another, the modification date of all versions of the web content are updated. Is this an expected behavior? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution...

Anchor link does not jump to the tag

legacy Troubleshooting

Issue Scrolling to a specific div from URL (i.e. www.yourdomain.com/yourpage#scrollme) is not working on Liferay Pages if we add Liferay Form on the page. Once the form is loaded the page is scrolled to the top...

Unable to save home page, must use unique friendly url

legacy

Issue Cannot save a public and private page with the same Friendly URL on DXP 7.3. Upon saving you get the following error: Please enter a unique friendly URL. Environment DXP 7.3 Resolution This is an intended...

Site's custom field value is not available in Staging Site

legacy Troubleshooting

Issue When using custom field values, it has been observed that the preview is not available in the Staging Site. The custom field values are only present after publishing the page to Live. Environment DXP 7.4...

Categories displaying ID in URLs

legacy

Issue When using a Category Filter with an Asset Publisher in my Portal, when selecting the category, my URL displays the ID of that category instead of its name. Is it possible to configure my URL so that it displays...

Some of the common reasons why DXP may need to access the database instead of the cache

legacy Troubleshooting

Issue Why there are so many journalarticle calls in the database rather than in the cache? Environment Liferay DXP [all versions] Resolution A JournalArticle object in the database represents a Web Content Article,...

Unable to upload the webp images in small image section of blogs

legacy Troubleshooting

Issue Whenever the user tries to upload the .webp images in a small section of the blog, the following error is showing on the UI: An error occurred while scaling the abstract image." message on UI Steps to...

Theme images not loading in web content

legacy Troubleshooting

Issue Theme based images are not visible in web content fetched through themeDisplay.getPathThemeImages() function in the template. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

I can't delete a master page because it's being used

legacy Troubleshooting

Issue I cannot delete a master page because it's being used, but we cannot find the usage. I have the following error message: Error: You cannot delete master pages used by a page, a page template, or a display page...

Not able to change the site logo in a site created using a site template

legacy Troubleshooting

Issue I'm trying to change the site logo using the configuration in the public pages, but there isn't an option to do so. Environment Liferay DXP 7.4 Resolution In order to be able to change site logo from a...

Access to edit web content giving timeout

legacy Troubleshooting

Issue When trying to edit web contents they take a long time to open, the behavior in question was only reproduced in an oracle database in which the portal has to have a high number of pages and entries in the...

No Group exists with the primary "xxxxx" key shown in the logs

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The following messages are identified in the logs: Jun...

Vulnerabilities in CKeditor

legacy Troubleshooting

Issue We plan to update the CKeditor version due to several vulnerabilities including XSS. https://security.snyk.io/package/npm/ckeditor4/4.17.1...

Changing events to a past date

legacy

Issue Is it possible to edit expired events to change the date to past date? Environment All environments Resolution This is the expected behavior and the best practice that you can only set the expiry date to a...

Adaptive media not miniaturized after trying to adapt remaining

legacy Troubleshooting

Issue When trying to adapt media that were not automatically adapted using the "Adapt remaining" function, an error is shown in the UI and in the logs it may be possible to see the following error or warning:...

Unable to edit react fargment

legacy

Issue The user has created and uploaded a react fragment, but is unable to edit the same. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This is an intended behavior of the Liferay, to avoid bad experiences...

Unable to activate different tab on the different pages

legacy

Issue Activating the same tab on different pages. Steps to reproduce Navigate to Site Menu > Design > Page fragment Click on the add button and create a master page. Now, drag and drop the 'Tabs' under the basic...

Autotranslate Button Not Visible When Using Third-Party in Instance Settings

legacy Troubleshooting

Issue When configuring a Third-Party for Translation in the Instance Settings, the Autotranslate button is not visible. Environment DXP 7.4 Resolution This is a known issue reported in LPS-187034. Contact the...

How can I disable the Navigation Categories portlet filtering for the Asset Publisher portlet?

legacy Troubleshooting

Issue Navigation Categories portlet displays Asset Publisher portlet entries based on category selection. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

Guest Users Are Unable to View Web Content After Upgrade

legacy Troubleshooting

Issue After upgrading from Liferay 7.2 to 7.4 we have observed that guest users are unable to view web content. In 7.2 we had unchecked the 'article view permissions' checkbox under system setting > web content, but...

Issue with Publishing Expired Content in Publications

legacy Troubleshooting

Issue When trying to approve a Publication that includes expired Web Content, the following error is displayed: "This publication contains unapproved changes that need to be approved before being published."...

Lots of RedirectNotFoundEntry data in viewcounterentry table

legacy Troubleshooting

Issue We've noticed that the viewcounterentry table is full of records with the classname com.liferay.redirect.model.RedirectNotFoundEntry. The redirectnotfoundentry table is empty. It might be related to...

When you refer to "online community" in your Liferay portal, what do you mean exactly?

legacy

Issue When you refer to "online community" in your Liferay portal, what do you mean exactly? Environment Portal 6.1+ DXP 7.0+ Resolution Prior to Liferay Portal 6.1, there were two ways of creating sites: organizations...

Is it possible to hide Public Pages for non-site members while building the site?

legacy How To

Issue Is there a way to prevent indexed Google pages from being searched by non-site members while building a public internet website using Liferay DXP? Environment DXP 7.4 Resolution You can restrict...

Dynamic Data Lists Spreadsheet View does not display inputted dates properly

legacy Troubleshooting

Issue If you choose a Data Type on a Dynamic Data List that has a date field on it and insert some dates, the dates are gonna be surrounded by quotes and brackets instead of the usual way. Environment DXP...

Dynamic Data Lists do not save inputted data when switched to Spreadsheet View

legacy Troubleshooting

Issue When using Dynamic Data List Spreadsheet View, adding new data does not work as intended. It seems like the format with which the front-end passes data to the back-end changed in LPS-107858. However,...

The validation message of some inputs doesn't mention the correct input name

legacy

Issue Fields marked as required and left empty when trying to submit a form or publish a folder display a different error message than what is expected: “This field is required”. Environment DXP 7.4 U49+...

Mark searchable toggle button by default OFF while creating new web content

legacy

Issue We would like to mark the searchable toggle button switched OFF by default in basic web content while creating new web content. Currently, while creating new web content, the searchable toggle button is ON by...

Site-Initializer: parent and child page

legacy How To

Issue We are looking into how to generate child pages with the site-initializer. Can we use the native Liferay to generate child pages or do we have to go through code? Besides, maybe there is a simple way to override...

ADA Accessibility - SR doesn't announce message that comes after selecting rows in the table on sites page.

legacy Troubleshooting

Issue Expected Results: Screen Reader should announce message which comes after selecting rows in table. Screen Reader should announce, "1 of 3 selected' after selecting checkbox in the table. Actual Results:...

Collection display page url not getting mapped properly

legacy How To

Issue We have a collection page with web content cards and want to link those cards to the display page URL. Environment DXP 7.4 Resolution By default, a Web Content's Display Page selector is set to "Default", but a...

Category Translations - Export/Import with LAR

legacy

Issue We have thousands of categories and we have added translations into the category in one environment. We want to export all the translations related changes through LAR Export Feature and import it into other...

Backport localize fragment configs feature from 7.4 to 7.3

legacy How To

Issue We want to check if the following feature specifically for image can be backported to 7.3:...

ADA Accessibility - Links present on table do not have any distinguishing features which would make them look like a link

legacy Troubleshooting

Issue Expected Result: I expect links to look different than normal non-link text. Ex. -links should be blue in color with an underline so that users will know the link is available. Actual Result: Links...

When does a new version in JournalArticleLocalService.updateArticle is created?

legacy

Issue New version of a web content can be created when calling JournalArticleLocalService.updateArticle Environment Liferay DXP Resolution A new version is created when the latest article version is in one of the...

How to add custom Meta tags to specific page

legacy Troubleshooting

Issue We added the following meta tags via the page settings, but that generated html code is encoded and it is not working: <meta content="<html lang="fi"/> <meta name="sdg-tag"...

ADA Accessibility - Text appears to be Heading 1 but not announced by screenreader as Heading 1

legacy Troubleshooting

Issue Expected Result: All text which are visually appearing as text is recognized as text by the screen reader. Actual Result: There is text content visually appearing as heading but not recognized as heading by...

Content page displays wrong title when special characters are used on it

legacy Troubleshooting

Issue If the title of a Content page has special characters on it, the title will then be displayed with "&". This usually happens when you place the character "&". For example: "Documents & Media", in...

Hide asset title in Asset Publisher's details view

legacy How To

Issue Configure an Asset Publisher in a page using a display template different than the 'Full Content' one. Click on any asset: it shows its details, including the asset's title. Environment Liferay DXP...

Cannot publish article without friendly url

legacy Troubleshooting

Issue In our Liferay 7.4 instance, editors encounter an error when attempting to publish an article without a Friendly URL, which differs from the behavior in Liferay 7.1. Environment Liferay DXP 7.4 Resolution The...

Content display date not showing user timezone

legacy

Issue The user's time zone setting is not reflected in the display date of mapped content in the fragment. Environment Liferay DXP 7.4 Resolution This functionality does not exist yet in the Liferay Portal. There...

Bootstrap Accordion does not work correctly

legacy Troubleshooting

Issue When I click on the expand button, the expanded area is not displayed, so I am not able to change the text (without editing the text in the source code). Environment Liferay DXP 7.3+ Resolution System settings...

Unable to change the default locale for already existing web contents structure

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Navigate to web content > Structure. 3. Create a structure with any type of field. 4. Change the default language to 'Spanish' > Save. 5. Navigated to Web...

Cannot login after deploying a theme

legacy Troubleshooting

Issue We get a white screen and a freemarker exception error when trying to login after deploying an OOTB theme with no customizations created via the theme generator: 2023-05-26 13:32:51.826 ERROR...

sr-only elements

legacy

Issue class="sr-only" elements can be observed in the HTML of my pages. Environment Liferay DXP 7.3+ Resolution Does not need to be removed and it is not malicious. It is implemented by the changes made on LPS-118487...

Customize/Extend the out of the box classic theme

legacy How To

Issue I would like to base my custom theme on the out of the box classic theme. Environment Liferay DXP 7.1+ Resolution Please read Creating Themes Then create a folder and open terminal Instead of yo liferay-theme,...

Text is rendered vertically instead of horizontally inside fragments in Collection Display

legacy Troubleshooting

Issue When date text is rendered inside a fragment that contains nested a HTML tags, the text is rendered vertically instead of horizontally. Environment DXP 7.3 Resolution This issue has been resolved via...

How to enable users to edit or delete their comments in the Page Comments widget

legacy Troubleshooting

Issue Site members/Users are not able to delete or edit their own page comments on the Page Comments widget. Environment Liferay Quarterly Releases, Liferay DXP, or Liferay Portal 6.2 Resolution For DXP 2023.Q4 and...

How to get a drop-down option's field reference in a fragment's html/freemarker code?

legacy Troubleshooting

Issue Steps to reproduce: 0. In System Settings/Freemarker Engine, remove serviceLocator from the list of restricted variables. (so that we can use it in a fragment code later on) 1. Create a web content structure and put...

SEO Meta Tags in Display Page Templates

legacy

Issue While working with configuring SEO and Open Graph in display page templates. Is it feasible to add custom tags and keyword metadata to journal web articles in order to integrate tags in a display page...

Custom error 404 page

legacy Troubleshooting

Issue A static page in Liferay has been built with the following property in portal-ext.properties. layout.friendly.url.page.not.found=/web/error/error404 Hit the URL: https://xyz/web/error/error404 (just for...

Latest version URL is pointing to old version of document

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Documents & Media > Upload an image. 3. Click on the uploaded image > info > check the Latest Version URL. 4. Now, reupload another image in the...

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