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Web Content Style references to Document Library are not processed with Staging enabled

Issue Web Content style references to Document Library, on environments with Staging enabled, may not display correctly for logged-out users. However, the references are visible for users logged in with access to...

Liferay PaaS - Builds are triggered from multiple branches when pushing one branch

legacy Troubleshooting

Issue In Jenkins, we are seeing how builds are triggered from multiple branches when there is a single push to one branch. This seems related to branch indexing and Jenkins multibranch pipeline. What can we do to...

A/B Testing - When will the data show up?

legacy Troubleshooting

Issue We have an A/B test ongoing. We did an automated browser test (Cypress UI with multiple different browsers) to simulate end users and the data did not show there right away or even the same day? At which time of...

Liferay Throws java.lang.ClassCastException: class org.apache.xerces.parsers on Login

legacy Troubleshooting

Issue Liferay throws a ClassCastException after upgrading, the upgrade logs show no errors. Liferay throws an error after non-graceful shutdown ERROR [http-nio-8080-exec-8][AutoLoginFilter:247] Current URL...

Can default landing pages be based on user group membership?

legacy How To

Issue I would like to set default landing pages based on user group membership so that I can redirect users to different pages on login based on their user group membership. Environment Quarterly Releases...

SCIM API is not working as expected to link existing users to SCIM Client

legacy

Issue I'm unable to use the PUT API to update users as linked to the SCIM Client. I'm not able to add new users and then update them using the PUT API linking them to the SCIM client. Environment 2024.Q1+ Resolution...

How do you stop Liferay from saving files to tomcat/temp/?

legacy

Issue How do I prevent Liferay from saving files in the tomcat/temp/ directory? Environment Liferay DXP Quarterly Release Resolution There is no OOTB way to stop files from saving in the tomcat/temp/...

Is Liferay DXP affected by CVE-2024-38286?

legacy Troubleshooting

Issue Is Liferay DXP affected by CVE-2024-38286? CVE-2024-38286 is an Apache Tomcat vulnerability wherein Apache Tomcat, under certain configurations on any platform, allows an attacker to cause an OutOfMemoryError by...

Headless API is still returning properties from items in the recycle bin

legacy

Issue After we delete an image that was linked to a document through a structure and it's in the recycle bin, the Headless API is still returning all of its image details in the response. Environment 7.4...

Custom portlet renders the language resources as the key

legacy Troubleshooting

Issue Custom portlet renders the language resources as the key. What should we change in our code to render the language correctly? Environment Liferay DXP 2024.Q2 Quarterly Release Resolution There’s a workaround...

(Cloud) Spring Boot Client Extension fails with [invalid_token_response] An error occurred while attempting to retrieve the OAuth 2.0

legacy Troubleshooting

Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken =...

A/B testing - How are unique sessions interpreted?

legacy

Issue How is a unique session interpreted? Environment Analytics Cloud Liferay DXP Resolution The user sessions have a window of 30 minutes since the first event has been sent when a user accesses DXP. In this...

A/B Testing - Why is there a delay?

legacy

Issue We have an A/B test ongoing. Why is the data shown in Analytics Cloud with a significant delay? Environment Analytics Cloud Resolution We update the A/B Testing experiments daily so that is the cause of the...

A/B Testing - How are sessions work in relation to browser windows, tabs, private/incognito windows?

legacy

Issue If I open a browser and visit a A/B testing page and do an action - is this considered one session? If I open a new window or tab and do it again, is it a same session or a different session? If I open a new...

How long does it take for the custom domain to be working in Liferay PaaS?

legacy

Issue After adding custom domains to the Liferay cloud service, how long does it take to reflect the changes? Environment Liferay DXP 7.4 Resolution For the custom domain to work as expected (redirecting...

Error 404 when trying to access Web Content & Document Media using a domain name

legacy Troubleshooting

Issue Error 404 when trying to access Web Content & Document Media using a domain name over the machine IP for the Liferay instance. Environment Windows Server 2019 using IIS Web Server Liferay...

Asset Publisher's filter to structures doesn't work

legacy Troubleshooting

Issue When we try to filter to certain structures of web contents in the Asset Publisher's Source - Asset type configuration, we get the wrong web contents listed We expect the structures displayed in the...

Public access of database

legacy

Issue How users can enable public access to the database of their PaaS environment Environment Liferay self-managed (LXC-SM) Resolution Enabling even read permissions to the database is a huge security risk....

Dynamic Data List Template

legacy Troubleshooting

Issue Users are unable to edit the Dynamic Data List Template in DXP 7.4 since the dynamic data List template editor is not visible Environment Liferay DXP 7.4 [all versions] Quarterly Release Resolution Users need...

Password for LDAP and Liferay users should not expire

legacy Troubleshooting

Issue After integrating Liferay with the LDAP server for users, the passwords for the users are expiring after some time and are required to be reset again. Is there any way for the passwords to never...

Users are not able to see the tasks under the 'My Workflow Tasks' menu

legacy Troubleshooting

Issue Users are unable to see the tasks under the 'My Workflow Tasks' menu after a workflow has been assigned to them for approval and the following errors related to elastic search and Kaleo instance token...

Deployment dependencies that require internet connectivity (On-premise)

legacy

Issue What are the necessary dependencies that require internet connectivity during the build and runtime of a project? Environment Liferay DXP 7.4 Resolution Technically, all dependencies are downloaded...

Block the traffic based on the regions

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to block the request on the site based on the...

Add Bulk products to the Cart

legacy How To

Issue Is there a way to add Bulk products to the cart using the Liferay API? Environment Liferay DXP 7.4 [all versions] Quarterly Release Commerce 4.0 Resolution Liferay provides an API, from which it will help to...

Issue while adding, publishing and deleting the objects

legacy Troubleshooting

Issue Unable to add, publish, and delete the objects in Liferay. Below are the observed errors: 1. Uncaught (in promise) SyntaxError: Unexpected token '<', "<HTML><HEA"... is not valid JSON. 2. Failed to load...

Infinite redirects when a user logs in for the first time in a site with a custom theme

legacy Troubleshooting

Issue When a user logs in for the first time in a site with a custom theme applied, an infinite set of redirections happens and the following warning message appears in logs: [code_jsp:161] {code="500", msg="",...

Multi-Factor Authentication via SMS

legacy

Issue We want to set up MFA via SMS without using any external Apps. Is this possible with Liferay out-of-the-box? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution MFA by SMS is not...

Workflow Revision History does not display version dates or allow previews

legacy Troubleshooting

Issue In 7.4 Q4.0 release, when reviewing the Revision History of a workflow, we are not able to Preview or see the Version Date for a Workflow. Environment 2023.Q4 Resolution Request a hotfix containing LPD-30650 ...

How to redirect users accessing www.mydomain.com to mydomain.com in my PaaS environment?

legacy How To

Issue We need to implement a rewrite rule that change the URL in a client request from www.mydomain.com to mydomain.com. How should we proceed to configure this in our PaaS environment? Environment Liferay PaaS...

CVE-2022-22950

legacy Troubleshooting

Issue We would like to determine whether Liferay is vulnerable to CVE-2022-22950. The CVE claims that in Spring Framework versions 5.3.0 - 5.3.16 and older unsupported versions, it is possible for a user to provide a...

Export Analytics DXP Entities is missing and is replaced by export-analytics-dxp-entities

legacy Troubleshooting

Issue We've observed that when accessing the Job Scheduler, the property 'Export Analytics DXP Entities', is missing. We see that 'export-analytics-dxp-entities' is available. Is 'export-analytics-dxp-entities'...

Is it possible to implement branching paths using Liferay Forms where one path does not require form submission?

legacy How To

Issue In some use cases, it may be desired for a form to branch into a path that does not require a form submission, based on the user's selection For example: If a user has submitted form in the past, they may not...

[T003] Open redirect in /c/document_library/find_folder with DNS rebinding vulnerability

legacy Troubleshooting

Issue Medium threat found during the performance testing: [T003] Open redirect in /c/document_library/find_folder with DNS rebinding Environment Liferay Quarterly release Resolution The reported concern has been...

How to handle "Connection Closed" Error with BLOB Type in Oracle DB?

Troubleshooting

Issue A "Connection closed" error occurs when handling BLOB type columns in Oracle databases using the getBinaryStream() method in Java, a known issue when attempting to read BLOB data in chunks after the...

Configured Highlighted Structures are not displayed

legacy Troubleshooting

Issue After configured Highlighted Structures in 2024.Q1, they are not displayed in Web Content Administration. Environment Quarterly Releases: 2024.Q1 Resolution This feature is under a Release Feature Flag in...

User is unable to login after enabling ModSecurity

legacy Troubleshooting

Issue After enabling ModSecurity, below error message is printing in the webserver log file, and due to this user is unable to log in: ModSecurity: Access denied with code 403 (phase 2). Matched "Operator `StrEq'...

ModSecurity Alert Notifications

legacy

Issue Users want to enable ModSecurity alert notification, so that, whenever there is any breach/alert an email notification is sent to the configured user. Environment LXC-SM 2024.Q2 Resolution ModSecurity does...

Data Providers don't work on Liferay SaaS

legacy Troubleshooting

Issue We created and configured a Data Provider for Forms. When we fill out the form, the Data Provider does not show any data. Environment Liferay SaaS Resolution This is a known issue, fixed by LPD-37074....

Failed to create query: [nested] nested object under path [ddmFieldArray] is not of nested type

legacy Troubleshooting

Issue When Liferay starts up and the user tries to fetch the home page where images are uploaded, the below errors are shown in the Liferay logs:...

Multi-step form using react client extension

legacy How To

Issue For a multi-step form, users typically use separate JSPs to handle redirection based on conditions. Now, there is a requirement to achieve the same functionality by using React. Environment Liferay DXP...

Embedding a custom Portlet into a Liferay Web Content Article

legacy How To

Issue How to embed a custom MVC portlet into Liferay Web Content Article Environment Liferay DXP 7.4 Resolution Liferay DXP offers a powerful Taglib with a special tag <@liferay_portlet["runtime"]> , which allows...

Enabling SSO for our Liferay Console prevents logging in with email and password

legacy

Issue After enabling SSO for our Liferay Console, we are no longer able to log in with email and password. Environment DXP 7.4 Resolution This is expected behavior, as per the Official documentation for SSO: "The first...

CVE-2023-52428

legacy Troubleshooting

Issue We would like to determine whether Liferay is vulnerable to CVE-2023-52428. Environment DXP 7.4, 2023.Q4 Resolution Contact Customer Support to request a hotfix containing LPE-18064. Additional Information...

Fragment Links point to Staging from the Live site

legacy Troubleshooting

Issue After publication, some of the buttons mapped directly to pages in my site are pointing to Staging instead of the Live site. Clicking on these links prompts users to log in to the Staging site. The links...

Staging publication fails with a duplicate entry on LayoutSEOEntry error

legacy Troubleshooting

Issue Staging publication is failing in my environment with the following UI error: An unexpected error occurred with the publish process. Please check your portal and publishing configuration. The...

Redirection happening to Public Pages when URL is appended with numbers

legacy

Issue Liferay automatically redirects users to specific public pages when incorrect URLs ending with numbers are entered. This behavior leads to the unintended exposure of these public pages to all users. Steps to...

Which database table should store the content of the paragraph fragment

legacy

Issue Where is the content of the paragraph stored in the database table? Steps to follow: 1. Start the server. 2. Navigate to the Site Menu > Pages. 3. Create a new page and publish it. 4. Edit the page and drag...

Using an Editor Config Contributor Client Extension in web contents

legacy Troubleshooting

Issue Apply a config contributor using a client extension to CKEditor in web content following the official documentation or the provided example does not show any changes in the web content editor....

Language Key Import Issue

legacy Troubleshooting

Issue When exporting a language key from one instance and then import it to another instance, the translated sentence appears incomplete. Steps to reproduce: 1. Start the server.(Let's say-Instance 1) 2. Navigate...

Price range facet is getting rearranged when blueprint is applied

legacy Troubleshooting

Issue The price range facet is getting rearranged (not in ascending order) when the blueprint is applied. Steps to reproduce: 1. Start the server. 2. Navigate to Application Menu > Control Panel > Sites. 3. Click...

Unable to Access Liferay Javadocs from docs.liferay.com

legacy How To

Issue I'm trying to access Javadocs such as https://docs.liferay.com/portal/7.4-ga1/javadocs/portal-kernel/. However I'm getting redirected to https://learn.liferay.com/w/reference/index. Environment All versions...

When using blade under Windows, I get 'Failed to find Java VM' error

legacy Troubleshooting

Issue Using any blade command, as blade version shows 'Failed to find Java VM' error Environment Microsoft Windows. Resolution This behavior can be related to updating the JVM after a blade installation. In this...

Disable AI Creator button in CKEditor.

legacy How To

Issue Starting from version 2023.Q4+, when creating web content that includes a 'Rich Text' field, the CKEditor offers a new 'AI Creator' button. This article provides the necessary configuration to hide this button in...

Rejection comment not visible for web content in workflow

legacy How To

Issue While using a single approver workflow for web content, when a reviewer rejects the content and provides comments, these rejection comments are not being communicated to the asset creator. Hence, this...

Locked out of Liferay Portal after enabling OpenSSO

legacy Troubleshooting

Issue I enabled OpenSSO on my Liferay portal and now I cannot login to the portal. Is there a way that I can disable OpenSSO to log back into the portal? Environment Liferay Quarterly Release Resolution Access the...

Blocked:origin errors are seen when deploying Spritemap CX

legacy

Issue Blocked:origin errors are seen in the browser console when deploying Spritemap CX. Theme SVG Spritemap is showing blocked:origin errors in a SaaS environment. Environment Liferay PaaS, SaaS Resolution Observing...

Installing the Liferay Theme Generator for Liferay DXP 7.0

legacy How To

Issue How can we install the Liferay Theme Generator for creating themes in Liferay DXP 7.0? Environment Liferay DXP 7.0 Resolution The Liferay Theme Generator allows developers to quickly set up, develop, and...

Issue with the custom friendly url of blogs

legacy Troubleshooting

Issue The custom-friendly URL of the blog gets changed when it is published to Live from Staging. Steps to reproduce: 1. Connect the Mysql or any database with Liferay DXP 7.1 fix-pack-dxp-15-7110. 2. Once...

When changing the User's "Language" and "Prefix" selection to another set, each selection needs to be done individually

legacy Troubleshooting

Issue We've observed an undesirable behavior when editing a User's preferred "Language" and "Prefix" selection. When editing/changing a User's "Language" and "Prefix" existing selection, each selection needs to be...

Deploying Client Extensions to multiple Virtual Instances

legacy How To

This feature is available with Liferay Workspace version 11.0.0+ This feature is only meant for local development when deploying to a local bundle. It is not intended for building client extensions that will be...

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