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Authentication Error When Logging In With Google Account
This article documents an authentication error when attempting to log in to the portal instance using a google account. Listed below are the steps to resolve the issue or avoid it altogether. Resolution Error:...
AntiSamy Portlet Removes HTML Target Attributes
The AntiSamy portlet is meant to prevent XSS type attacks. One side effect however is that if an HTML target is used, then the portlet will remove it upon publishing the content. Steps to Reproduce Create Web...
JSP Compilation Errors when Deploying Liferay Portal 6.2 on Apache Tomcat 7.0.75 (Or Higher)
This article documents a known issue when administrators deploy Liferay Portal 6.2 EE on Apache Tomcat 7.0.75 (or higher). An error will appear in the console (see truncated log below): An error occurred at line: [430]...
Social Office Setup Guide
This article describes how to get a Social Office instance up and running for the Liferay Portal. Resolution Activation key In order to use Social Office EE, users will require an...
Setup Guide for Liferay and WSO2 Identity Server SAML Integration
This guide shows you how to integrate Liferay Portal with WSO2's Identity Server. These are the basic settings with the goal of setting the user on the right track. Resolution Install,...
License Validation Error During Clustering
This article documents a license validation error that takes place when the wrong activation key is deployed during clustering, and lists steps to resolve the issue or avoid it altogether.  Summary Deploying a...
Liferay Portal 6.1 EE GA3 Known Issues
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following comprises a list of known...
Setting Up Liferay Portal on JBoss EAP 5.2
This article is on how to deploy Liferay Portal on JBoss EAP 5.2. Resolution First Steps Liferay Home, by default, is one folder above JBoss EAP 5.2’s install location. Download and install JBoss EAP 5.2 into your...
Error Message 'Invalid Code Length Set' When Creating a Theme Using Maven in LDS
This article documents a known issue where creating a theme using Maven in LDS may result in an error message: Invalid code length set. The root cause is that some dependencies are not downloaded completely. This article...
Issues With Displaying SVG Files
When you upload an .svg image file to Documents & Media, you will not be able to add it into a Web Content while writing or editing a web content. However, you will be able to successfully upload an .svg at the...
Patching Tool 1.0.23
The Patching Tool 1.0.23 is a maintenance release which includes fixes and minor updates. This article outlines improvements to the Patching tool, Steps on How to configure the...
Setting Up a SharePoint Repository With Liferay Portal
This article describes how to set up a SharePoint repository to be used with the Documents and Media portlet of Liferay Portal. For versions of the SharePoint Connector...
Signing into Liferay Using NTLM Before the User is Imported From LDAP Causes Error
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Patching Tool v22
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Liferay Portal 6.2 EE SP14 Known Issues
This article lists the issues that exist in Liferay Portal 6.2 EE SP14. Resolution Status: Fixed Description: Complete local is prepended to the URL when setting local.prepend.frendly.url.style to 2. Resolution:...
Setting Up Liferay Portal War on Tomcat 7
This article documents how to set up Liferay Portal using a war on Tomcat 7. Resolution 1. Gather the Necessary Files Download and unzip the most recent supported version of Tomcat 7. Download the most recent Liferay...
Setting Up Liferay Portal on Websphere 8
This article documents how to deploy Liferay Portal on WebSphere 8. Resolution Before making any changes to the WebSphere application server, stop the server first. Failure to do so can cause errors. The latest...
Users Not Appearing After Reindexing
This article describes a situation where no searchable data appears in Liferay DXP 7.0, as if the indexes disappeared and reindexing does not resolve this. It is possible that your indexes have been set to...
Setting Up Liferay Portal on Websphere 7
This article is on how to deploy Liferay Portal on WebSphere 7 Resolution Before making any changes to the Websphere application server, stop the server first! Failure to do so can cause errors. The latest versions of...
Setting Up Clustering Liferay Portal on Azure
This article details what is needed to setup Liferay on the Microsoft Azure cloud Virtual Machine Setup Azure manages all instances as Virtual Machines. Create a new instance in the Azure Dashboard and follow the prompts...
Setting Up an Alfresco Repository
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
DynamicCSSFilter and MinifierFilter Create Temp Files in the Wrong Directory After the Portal-67-6130 Fix Pack
The Liferay Portal 6.1 EE GA3 Portal-67 Fix Pack allows DynamicCSSFilter and MinifierFilter to create temporary files in the wrong directory. Resolution Affects Versions 6.1 EE GA3 patched with Portal-67-6130+ 6.1 EE...
Site scope is lost when clicking on a facet after upgrading to Portal 6.2
Searches done in all scopes ("Everything") from a Search portlet upgraded from Portal 6.1 will lose the scope and filter only to the current site if a facet is selected. This only happens if before the upgrade the...
Setting the Default Landing Page in Liferay Portal
Users have the ability to set different default home, default landing pages, and default logout landing pages. There are two places where users can make these changes; in...
Blade Deploy Does Not Support WAR Files
Liferay's Blade CLI is an easy way for Liferay developers to create new Liferay modules. One of its features is to deploy modules, as described in the Deploying Modules with Blade CLI documentation....
Setting Up a Nuxeo Repository
This article explains the basic steps to setup Nuxeo and to add a Nuxeo repository in the Documents and Media portlet. Resolution The following steps use Nuxeo 5.4.2. Start an existing...
h2 Tags Are Able to Be Edited by Default
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be...
Setting Up a Documentum Repository
This article explains the basic steps to set up Documentum and to add a Documentum repository in the Documents and Media portlet. Note: Integrating with Documentum requires the...
SAML Plugin Throws NPE When Trying to Access Metadata
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. With...
CKEditor With Mediawiki Format
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Liferay Support does not recommend or...
Scoping Vocabulary and Categories
In Liferay Portal 6.1.x, it became possible to create vocabularies (and thus categories) that only allow certain types of assets. For instance, it's possible to have a vocabulary and...
Common Errors in Remote Staging in Liferay DXP
This article documents the activation and setup errors in Remote Staging, and lists steps to resolve the issue or avoid it altogether. If users want to know about activating staging in general, please see Enable Remote...
JBoss Web 7.0.16 Memory Leaks
There is currently a known issue for some Liferay customers using a clustered JBoss Web 7.0.16 Server (and previous versions) in which a memory leak occurs. According to the Red Hat JBoss Enterprise Application...
Removing Default Document Types and Page Templates
Important: Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be...
Expando Permission Exception
A user who is assigned to a role that can manage web content may encounter "Web Content is temporarily unavailable" error on the page. If the following error message shows up in the log, it means the user needs update...
Removing Older Versions of a Portlet When Deploying a Newer Version
This article describes how to have Liferay Portal undeploy and remove the previous version of the portlet before redeploying new version of the portlet. Resolution Liferay provides a portal.property to address this...
Common Errors When Applying CSS in DXP 7.0
This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web...
Connection/Authentication Errors When Sharing Widgets on External Sites
When trying to share a Liferay portlet to an external site, users may encounter connection/authentication errors. Steps to Reproduce: Add Blog Portlet (or any portlet) to a page Add a...
Verifying Section 508 Compliance for Liferay Portal
The following article describes how to detect Section 508 Compliance issues. Section 508 is an, "Amendment to the United States Workforce Rehabilitation Act of 1973, which is a federal law mandating that all electronic and...
Remote Staging Setup for Liferay Portal and DXP
This article describes how to configure a basic remote staging setup on Liferay Portal and DXP. The troubleshooting guide at the end of the article pertains to Liferay Portal 6.2. Users who have upgraded to Portal 6.2 will...
Providing User Data in SAML AuthnResponse Packets
SAML communication occurs via request and response packets between an identity provider and a service provider. This article addresses how to provide user data within the response...
'IllegalStateException' Errors When 'layout.parallel.render.enable' is Set to 'true' in Liferay Portal 6.2 on Tomcat
This article documents a known issue for users on Apache Tomcat 6.0.44, 7.0.69 or newer (including Tomcat 8) after Apache has issued a bug fix on those versions. When layout.parallel.render.enable=truehas been set,...
ORA-00972: 'Identifier is too long_' Error When Deploying Notifications Portlet
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Performance Issue With LDAP Imports When Using Oracle Database
This article is regarding a performance issue that may surface when executing an LDAP import using the UserGroup method for a large amount of users. Specifically, the issue is that the...
Patching a Liferay Cluster With No Down Time
This article describes steps for customers to patch Liferay instances in a cluster with no down time for the cluster environment. Known as a rolling change, there are limitations to...
Liferay's Clustering API
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding...
Export Process Fails if the Asset Name Has a Forbidden Character
This article documents a known issue in the export process if any asset has a forbidden character in the name. These characters are usually reserved for HTML and XML and thus should not be used. In the case of...
JSON Authentication for Custom Portlets
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by...
Liferay Schema Encoding
The Liferay schema encoding should always match the encoding used in the database. One of the easiest ways to do this is to simply use UTF-8 across the board so that no issues arise....
Enabling strip.css.sass Results in an Exception
When strip.css.sass.enabled is set to true in the portal-ext.properties, a MalformedURLException will be thrown: ERROR [http-bio-8080-exec-1][VirtualHostFilter:323] java.net.MalformedURLException: Path null does not...
Introduction of Sites in Liferay 6.1 EE
In previous versions of Liferay Portal, there were two distinct ways to group things: Communities and Organizations. With Liferay Portal 6.1, these two options are still available, but...
Installing Liferay on Mule Tcat
Liferay Portal Tcat Edition is a combination of Liferay Portal—the leading open source portal—and Tcat Server—an enterprise grade administration console for the Apache Tomcat application server. Tcat server provides...
Developer License Marked as Invalid on Liferay Portal 6.2
Between fix packs "portal-96" and "portal-109", there is a known issue with license handling. When the maximum connection limit is reached, the license page is displayed and the license itself is marked as...
Installing a Patch Without Correctly Shutting Down Liferay Portal Corrupts the Portal Files
When using patching-tool version 20 and below, corruptions of portal files can occur if a patch is installed when the portal is not completely shutdown, or if it is still running....
Importing Large LAR Files Fails
Importing Large LAR files (100MB+) may fail in Liferay Portal. Below are some version-specific recommendations: For versions before DXP 7.1 Increase the size of the following property:...
CKEditor Missing Buttons When Page is Not Maximized
If the window size of the browser is not fully maximized, the CKEditor will not display all the buttons as when the browser is maximized. Resolution This behavior is a new feature...
Audience Targeting EE Plugin Known Issues
This article outlines known issues that exist in the Audience Targeting EE plugin for Liferay 6.2 and includes links to their respective tickets for more up-to-date progress on the...
Import Data Strategies
This article describes the methods that can be used during an import of a LAR file to update the data that is already present in the target Site. There are three data strategies that change the behavior for how the...
Errors Exporting Password to LDAP
The fix on LPS-55208 modifies LDAPUserExporterImpl (PortalLDAPExporterImpl in Portal 6.2 EE) in a way that the user is only exported to LDAP when the user's modifiedDate field changed....
Importing Contact and Custom Field Mappings From LDAP
In some environments it may be desirable to import a user's contact information from an LDAP server. This article explains how to import custom mappings as well as contact mappings from a Microsoft Active Directory...