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A/B Testing - When will the data show up?
legacy Troubleshooting
Issue We have an A/B test ongoing. We did an automated browser test (Cypress UI with multiple different browsers) to simulate end users and the data did not show there right away or even the same day? At which time of...
Asset Publisher's filter to structures doesn't work
legacy Troubleshooting
Issue When we try to filter to certain structures of web contents in the Asset Publisher's Source - Asset type configuration, we get the wrong web contents listed We expect the structures displayed in the...
How long does it take for the custom domain to be working in Liferay PaaS?
legacy
Issue After adding custom domains to the Liferay cloud service, how long does it take to reflect the changes? Environment Liferay DXP 7.4 Resolution For the custom domain to work as expected (redirecting...
Error 404 when trying to access Web Content & Document Media using a domain name
legacy Troubleshooting
Issue Error 404 when trying to access Web Content & Document Media using a domain name over the machine IP for the Liferay instance. Environment Windows Server 2019 using IIS Web Server Liferay...
How to handle "Connection Closed" Error with BLOB Type in Oracle DB?
Troubleshooting
Issue A "Connection closed" error occurs when handling BLOB type columns in Oracle databases using the getBinaryStream() method in Java, a known issue when attempting to read BLOB data in chunks after the...
[T003] Open redirect in /c/document_library/find_folder with DNS rebinding vulnerability
legacy Troubleshooting
Issue Medium threat found during the performance testing: [T003] Open redirect in /c/document_library/find_folder with DNS rebinding Environment Liferay Quarterly release Resolution The reported concern has been...
Configured Highlighted Structures are not displayed
legacy Troubleshooting
Issue After configured Highlighted Structures in 2024.Q1, they are not displayed in Web Content Administration. Environment Quarterly Releases: 2024.Q1 Resolution This feature is under a Release Feature Flag in...
Issue with Asset Publisher Pagination
legacy Troubleshooting
Issue Asset Publisher pagination is not working as expected. The last page is not accurate in the pagination taglib scrollbar in the mobile render as well as the desktop view. Steps to reproduce: Start Liferay and...
Embedding videos using basic web content
legacy Troubleshooting
Issue When we try to embed a video using <iframe> tags, during the creation the video displays, however after publishing the content and editing it again, the video is not displayed anymore and the source is updated...
Elasticsearch as Service
legacy How To
NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation...
How to resolve multiple Iframe authentication requests in a clustered environment
How To
Issue After including an iframe link in a third-party application for our clustered Liferay environment (and already setting the appropriate X-Frame-Options), users are experiencing repeated authentication prompts...
Is it possible to enforce that you cannot create/save a parent object until you have connected to it at least one child object?
legacy
Issue steps : - Create Object called "news" - Create object called "News Attachments"  the requirement :  I cannot add new news without adding attachments , I need to prevent the user to add a new news without attachments...
Character replacement in web content with CKEditor
legacy How To
Issue When modifying the text entered in a text area of a web content in edit mode and publishing it, line breaks are automatically added in the generated HTML. After publishing, the <br> tags are automatically...
Display page template does not show content related
legacy Troubleshooting
Issue We add a Content Display fragment to a Display Page template to show the related content, but when we select the Display Page from a web content and click Preview, the Display Page doesn't show the web...
No license after restoring uploaded backup
legacy Troubleshooting
Issue I have uploaded to our PaaS environment a backup of our on-premise environment (for migration to PaaS reasons) Problem: When I restored this backup, the result was an instance without License, asking for a license...
Is Liferay DXP affected by CVE-2024-38286?
legacy Troubleshooting
Issue Is Liferay DXP affected by CVE-2024-38286? CVE-2024-38286 is an Apache Tomcat vulnerability wherein Apache Tomcat, under certain configurations on any platform, allows an attacker to cause an OutOfMemoryError by...
SCIM API is not working as expected to link existing users to SCIM Client
legacy
Issue I'm unable to use the PUT API to update users as linked to the SCIM Client. I'm not able to add new users and then update them using the PUT API linking them to the SCIM client. Environment 2024.Q1+ Resolution...
How do you stop Liferay from saving files to tomcat/temp/?
legacy
Issue How do I prevent Liferay from saving files in the tomcat/temp/ directory? Environment Liferay DXP Quarterly Release Resolution There is no OOTB way to stop files from saving in the tomcat/temp/...
Is it possible to implement branching paths using Liferay Forms where one path does not require form submission?
legacy How To
Issue In some use cases, it may be desired for a form to branch into a path that does not require a form submission, based on the user's selection  For example: If a user has submitted form in the past, they may not...
Export Analytics DXP Entities is missing and is replaced by export-analytics-dxp-entities
legacy Troubleshooting
Issue We've observed that when accessing the Job Scheduler, the property 'Export Analytics DXP Entities', is missing. We see that 'export-analytics-dxp-entities' is available.  Is 'export-analytics-dxp-entities'...