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Keep-alive setting for VPN
legacy
Issue What is the default keep-alive setting for the Liferay Cloud VPN client? Environment Liferay PaaS/SaaS VPN client-to-site VPN. Resolution PaaS/SaaS VPN Client: Uses standard Strongswan keep-alive...
Accessing HTTPS services through VPN Connection
legacy Troubleshooting
Issue Multiple security/certificate/host errors can occur when trying to access an internal HTTPS service through a SaaS/PaaS VPN connection. Environment Liferay PaaS/SaaS client-to-site VPN connection....
When accessing Web Content after a restoring to a backup, the following message is seen: "Result Found With Filters Type: Versions"
legacy Troubleshooting
Issue After restoring to a backup, when looking Content and Data > Web Content  it displays the following message: 1 Result Found With Filters Type: Versions Environment DXP 7.4 Resolution When a Web Content Article is...
How to have multiple Jenkins account in Liferay PaaS
legacy
Issue Is there any possibility of having multiple Jenkins accounts for the build process and deployment in the environment so that would be able to track who initiated the Jenkins build or who started the build?...
Alternative management of web content pending in a workflow blocked by another user
legacy Troubleshooting
Issue This article addresses the need to manage a workflow for web content that is in a pending state and is also in an intermediate task of the workflow, associated with a person or left undetermined. An alternative...
There are repeated languages that can't be modified in the Localization settings
legacy Troubleshooting
Issue The default language for the site is shown repeated several times in the column of Current languages in Site Settings > Localization > Languages. It can also happen for the instance in Instance Settings >...
HTML elements disappear when creating new Object entries
legacy How To
Issue An embedded video (iframe) and other HTML elements within a Rich Text field of an Object are not persisting after saving a new entry. Environment Liferay DXP 2024.Q2 Resolution This is an expected behavior due...
Wikis with friendly URL
legacy How To
Issue When accessing a wiki article, the URL looks something like this:...
Empty search lists all the message board threads
legacy
Issue We created a few message board threads in the portlet and if we run an empty string search, all threads are displayed in the search result. Environment Liferay DXP 7.0+ Resolution This is the...
Creating a New User in Liferay Whenever a Liferay Object Entry is Added with Default Site, Role, and Password
legacy How To
Issue Creating a new user in Liferay whenever a new entry is created in the Liferay Object with a default Site, Role, and password? Environment Liferay DXP 7.4 Resolution In Liferay objects, object action defines...
I cannot disable the execution of Groovy scripts in Server Administration
legacy How To
Issue Despite disabling Groovy scripting in System Settings > Security section > Script Management, Administrators are still able to execute Groovy scripts in the Server Administration > Script tab. Environment...
"Current license is non-compliant for [security]" error is shown in the log
legacy Troubleshooting
Issue We tried to restart the Liferay server but the server is not able to start properly, there is an error in the log: ERROR [localhost-1][com_liferay_portal_search:103]...
Users are redirected to home page on SAML sign-in in a clustered environment
legacy Troubleshooting
Issue Users are sometimes redirected to the home page on login rather than their page of entry. The environment is clustered with SAML authentication, and the property auth.forward.by.last.path is set to true....
How to send Form submission notification for Guest user
legacy How To
Issue Form submission notifications usually are meant to be sent to already created users. Is there a way to send form submission notifications for a Guest user? Environment Liferay DXP 7.4+ Resolution Yes,...
How to generate a valid Liferay SaaS/PaaS Custom SSL Certificate
legacy
Issue What are the specific requirements for a custom SSL certificate to be successfully deployed on Liferay SaaS/PaaS? Environment Liferay SaaS / PaaS Resolution Private key and certificate should be...
Unable to display icons in Table View
legacy How To
Issue I'm unable to display any icons next to each title in my Table View. Environment Liferay DXP 7.4 Resolution Since this method was deprecated in Liferay DXP 7.0, please consider the following alternatives:...
Spring Boot Client Extension cannot be deployed successfully
legacy Troubleshooting
Issue After deploying a Spring Boot client extension, it is loading indefinitely with the following message: CustomSpringBootService is gearing up. The service should be ready to receive requests soon. The following...
After upgrading to Quarterly we can see a "could not resolve property: DDMStructureKey" error in the log
Troubleshooting
Issue After upgrading to Quarterly we can see the following error in the server log: ERROR [BasePersistenceImpl:629] Caught unexpected exception org.hibernate.QueryException: could not resolve property:...
Unable to Run Developer Studio 3.9.8 with JDK 17
legacy Troubleshooting
Issue When attempting to run Liferay Developer Studio 3.9.8 on JDK 17, there's no option available to configure JDK 17 when navigating to Window -> Preferences -> Java -> Compiler -> Compiler compliance level.  Environment...
Unknown system variable 'tx_isolation'
legacy Troubleshooting
Issue After update database service to MySQL 8 in PaaS Liferay can not connect to database due to unknown system variable 'tx_isolation' error.  [dxp] WARN [main][PoolBase:452] HikariPool-1 - Default...