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What should be done when answers to the security questions are forgotten?
legacy How To
Issue My users keep forgetting their answers to the security questions is there a way to disable this? Also is there an alternative to the forgot password option? Environment DXP 7.4 Resolution Liferay already sends a...
Supported favicon file formats
legacy
Issue Which favicon file formats are supported in Liferay DXP? Environment Liferay DXP 7.4 Resolution Common file formats such as ICO and PNG are supported, as are JPG, GIF and SVG files. This is highly dependent on a...
Getting key value instead of name value in the mail
legacy Troubleshooting
Issue Enable the email functionality in the object. After submitting the form, in the mail, getting the key value instead of the name value of the picklist.  Steps to reproduce: 1. Start Liferay DXP 7.4  2....
User Creation and Migration with Limited Attributes and Information
legacy
Issue When migrating existing users from an old system to Liferay, there are user requirements posed by Liferay (screen name, email address, first name, and last name). Old systems may not have all the information...
JSONWS API /journal.journalarticle/search return duplicate articles
legacy Troubleshooting
Issue Reproduction Steps: 1. Startup Liferay 7.3 DXP-1 2. Navigate to Content & Data > Web Content 3. Click [+] to add new article 4. Set title to: test 5. Click flag icon to modify translation for fr-FR 6. Set title to:...
SOC (Security Operations Center) and Threat Monitoring in Liferay SaaS and Liferay PaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Does Liferay have a SOC (Security Operations Center) team and...
When creating a publication it generates many records
legacy
Issue When creating a publication it is generating many records, even when there is only one change. Is it an expected behavior of the portal? Environment Liferay DXP 7.4 Resolution This would be an expected...
Getting null value for "to name" in email template
legacy Troubleshooting
Issue Enable the email functionality, after submitting the form, getting the ''null'' value in the 'to' section of the email template. Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel >...
Instance settings not being respected when setting an upload limit in Forms
legacy Troubleshooting
Issue When setting a value above the default (5) for the allowed upload limit for a guest user in the instance settings, my form is not accepting more than 5 submissions In order for this behavior to be achieved, I...
Custom CSS on a page
legacy How To
Issue How to add the custom CSS on a page Environment Liferay DXP 7.4 Resolution CSS editor is where users are able to add custom CSS code to the Page.  To add the custom CSS, the following steps can be taken:...
Form rules not being respected when using the ''Jump to Page'' action
legacy Troubleshooting
Issue By placing some rules on the form, indicating the user to jump to a specific page if the condition is reached, I noticed that the rules are not being respected and the user is not going to the required page....
Filter on related elements for custom Objects
legacy Troubleshooting
Issue When attempting to retrieve a relationship field with a custom Object using the nestedField parameter through the API, we encountered an issue where the field is not included in the response. Environment...
Users getting stuck with a non-default language in the URL
legacy Troubleshooting
Issue When a user accidentally chooses another language they get stuck in the URL and renders all links unusable. Users have to either manually enter /en/ or clear cache to get back to English. Environment DXP 7.4...
New User cannot log in to Cloud Console - The invitation link is invalid or expired
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Invited a new Admin User to access the Cloud Console When the...
How to configure Google Merchant
legacy
Issue In Global Menu → Control Panel → CONFIGURATION → System Settings → COMMERCE there is the Google Merchant option with two configurations:  Product Definition System Configuration SFTP Upload Configuration I...
Does having a script in a fragment qualify as a potential XSS vulnerability?
legacy
Issue We can put Javascript code in a fragment's HTML section where the code can be executed, when the fragment is opened, like <img src=x onerror="alert(document.cookie)"> Can that be a vulnerability to...
Does having a script in a button fragment qualify as a potential XSS vulnerability?
legacy
Issue We can put a Javascript code in the Button fragment's URL field, so it can be executed when we click on the button, like javascript:alert(document.cookie) Can that be a vulnerability to Cross Site...
NoSuchUserException in the logs after updating to DXP 7.4 U72
legacy Troubleshooting
Issue We have deleted the default Test user from our environment in the past Now when we updated to U72 and above, we get an exception in our logs during startup:...
Unable to save home page, must use unique friendly url
legacy
Issue Cannot save a public and private page with the same Friendly URL on DXP 7.3. Upon saving you get the following error: Please enter a unique friendly URL. Environment DXP 7.3  Resolution This is an intended...
Anchor link does not jump to the tag
legacy Troubleshooting
Issue Scrolling to a specific div from URL (i.e. www.yourdomain.com/yourpage#scrollme) is not working on Liferay Pages if we add Liferay Form on the page.  Once the form is loaded the page is scrolled to the top...
Site's custom field value is not available in Staging Site
legacy Troubleshooting
Issue When using custom field values, it has been observed that the preview is not available in the Staging Site. The custom field values are only present after publishing the page to Live. Environment DXP 7.4...
Disabling expensive queries in Elasticsearch can cause search issues within Liferay
legacy Troubleshooting
Issue By default, Elasticsearch sets search.allow_expensive_queries to true. However, if you set it to false, it can cause issues with not being able to search for any content or Liferay Search Blueprints not...
DXP 7.4 is not listed when Connecting to Analytics Cloud
legacy
Issue When connecting to Analytics Cloud with DXP 7.4, there is no selection available for this version of Liferay in the "DXP Fix Pack Requirements" pull down menu.   Environment Analytics Cloud Resolution The DXP Fix Pack...
Blog Image Id is retrieving differently via headless API
legacy
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Content & Data > Blogs. 3. Create one blog. 4. Now, navigate to localhost:8080/o/api. 5. Execute this request under BlogPostingImage: Get...
'specification facet ' order
legacy
Issue How to change the order of the specification group in the specification facet? Environment Liferay DXP 7.4 Commerce 4.0 Resolution As of now, there is no OOB (out-of-the-box) way to change the order of the...
Will discontinued products added to my order?
legacy Troubleshooting
Issue  The product catalog page does not indicate to the user (buyer) if the product is "discontinued" Environment Commerce 4.0 (DXP 7.4) Commerce 3.0 (DXP 7.3) Resolution Replacement Products are available in...
How to mass reset passwords
legacy How To
Issue We need to reset the passwords of all of our users. Due to the amount of users we have, it would be difficult doing this manually. Is this functionality available out of the box, or is there a best approach...
Set expiration on password reset URL for new accounts
legacy
Issue When a new user is created, the password set URL is sent to the new users' email but it doesn't has expiration.  Currently, reset password links can be set to expire with the following portal...
Issues with Form "View Entries"
legacy Troubleshooting
Issue After one (or more) update of a specific form, the "View Entries" feature is not always able to render all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI...
Issues with Form "Export"
legacy
Issue After one (or more) update of a specific form, the "Export" feature is not always able to export all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI prompts...
The same page is displayed with different URLs in Analytics Cloud
legacy Troubleshooting
Issue If you check the Top Pages chart in Analytics Cloud, you will see that the same page can be displayed with different URLs. Environment Liferay DXP 7.0+ Analytics Cloud Resolution Page metrics in AC are grouped...
How to test documentDownloaded and documentPreviewed events
legacy How To
Issue How can we test and confirm that the documentDownloaded and DocumentPreviewed events are getting tracked by Analytics Cloud? Environment Analytics Cloud Resolution After connecting Liferay DXP to Analytics Cloud, the...
How to navigate between sites while using the site virtualhost?
legacy How To
Issue User wishes to navigate between sites while accessing each site virtualhost.  Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a site and add new page to...
How to search for the User's contact Phone Number?
legacy How To
Issue Is there a way to configure Liferay's default Search Bar to allow searching by a User's Phone Number defined in the Contact Information tab? Environment Liferay DXP 7.4 Resolution Liferay's default Search Bar...
Discounts is temporarily unavailable errors in the case with any amount that does contain a comma
legacy Troubleshooting
Issue The error arises when we use an amount split by a comma, such as 1000,00.00 Steps to reproduce: Create Discount Navigate to Rules Add Cart Total Rule Click that rule and go to the Edit page Add 1000,00.00...
Values added at source in web content are not working properly
legacy Troubleshooting
Issue When the string '-' or any special character is written in the source code of web content, it should display the hyphen character or expected character on the display page Current Behavior: The page is not...
Do video fragments support sites other than YouTube?
legacy How To
Issue There are 2 out-of-the-box fragments that support loading external videos: External Video Video URL Right now only a couple sites are supported, such as YouTube. When will the other sites, such as dailymotion, be...
HTML Injection in the Classic Search Portlet (Legacy)
legacy
Issue Our security tool identified HTML Injection issue. Reproduction Steps: 1. Start up Liferay DXP 7.4 Update 62 2. On the home page, add a widget "Search". 3. In the address bar, enter the URL...
Does Liferay support more than one SAML connection?
legacy
Issue Can Liferay connect to more than one Service or Identity Provider? Environment  DXP 7.0  DXP 7.1  DXP 7.2  DXP 7.3  DXP 7.4 Resolution Yes, Liferay does support more than one SAML or Identity Provider...
Does having a script in the Analytics section qualify as a potential XSS vulnerability?
legacy
Issue We can put Javascript code in the Matomo (DXP 7.4) or Piwiki (DXP 7.0-7.3) field where the code can be executed on every other page Go to a Site's Configuration -> Site Settings -> Analytics Under the...
Unable to delete all public pages in the default site 'Guest'
legacy
Issue When I try to remove the last public page in 'Guest' site, the 'Delete' option is missing from the Options Menu. It is not possible to revoke View permission for Guest users either because the option appears...
How can we set the requireSSL property?
legacy How To
Issue How can we enable the requireSSL attribute in Liferay? Environment Liferay DXP 7.0+ Resolution You can set that in your JDBC properties:...
Using a Display Page Template for a Blog that has its own scope (page scope)
legacy
Issue We have created a normal content page and we have added a blog widget to the page. That blog widget has its own scope. So any blog posts/content that has been created is stored in that scope. However, when a user...
ArticleFriendlyURLException thrown when importing a site template lar file
legacy Troubleshooting
Issue Encounter exceptions as below when importing a site template lar file: 2023-06-06 07:30:23.629 ERROR [liferay/background_task-2][LoggerExportImportLifecycleListener:399] Staged model {class:...
Pressing tab skips the contents of the Navigation Menu
legacy
Issue I would like to switch between interactive objects in a Liferay Page, using the Tab button. However, User-created pages in the navigation menu are skipped when pressing the Tab button. Environment DXP 7.3, DXP 7.4...
How to change message sent by email when making a comment in Asset Publisher
legacy How To
Issue When making a comment on some Web Content present in an Asset Publisher, with the Enable Email Subscription setting enabled on its page, a commented notification is sent by email to users subscribed to that Asset...
English (Australia) is not an available localization on a Liferay SaaS instance
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue English (Australia) is not an available localization on a Liferay...
0Auth2.0 issues new token every time even before token's expiration time
legacy
Issue The access_token expiration default is set to 10 minutes. When invoking the /oauth2/token before the previous token expires, a brand new token is issued instead of the original token.  Environment DXP 7.4...
Liferay Form Repeatable Field Issues
legacy Troubleshooting
Issue When adding a field or multiple fields when using Liferay forms, the web page reverts to the top of the form instead of remaining on the newly added fields. In the image below, after selecting the "Duplicate"...
Which permissions are needed to enable Staging for a role?
legacy How To
Issue Users with specific role should be able to perform Staging publications and access Staging settings. Which permissions are needed? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Grant the following...
I cannot update the Order status through PATCH request
legacy Troubleshooting
Issue Order status does not change after sending a PATCH request. Environment Liferay DXP 7.4 Resolution The observed behavior is a known bug which is addressed via COMMERCE-11959. The issue has been fixed in...
Can we use the same friendly URL in a page's translations?
legacy How To
Issue We have a page where we want to use the same friendly URL for different translations, but when we try to save the page, it fails with an error: Please enter a unique friendly URL. We understand that...
Can we filter the logs by time in the console?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we fetch logs by the exact time, hours,...
Unable to access the data from asset that is going through the workflow process
legacy Troubleshooting
Issue When running a workflow instance that contains client extensions, users need information from the specific asset version that is going through the workflow process to run the workflow process logic inside...
Unable to get default company ID error encountering after upgrade
legacy Troubleshooting
Issue After the upgrade from Liferay DXP 7.4 to update 75 or above, the following error is showing on the console for non-liferay user domains: ERROR [main][BatchEngineUnitProcessorImpl:279] Unable to get default...
When moving a web content to another folder, the modification date of the web content is updated
legacy
Issue When moving a web content from a folder to another, the modification date of all versions of the web content are updated. Is this an expected behavior? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution...
How can we access portlet preferences in our custom portlet?
legacy Troubleshooting
Issue We are trying to add a custom Portlet on a page. However, we can't provide it with the portlet preferences by using the javax.portlet.init-param.edit-template property Environment Liferay DXP 7.4...
Redirect notification when changing language in Liferay SaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When changing the language of my Portal, a notification appears...
Block access to the environment by geolocation
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to limit access to the environment by...
Categories displaying ID in URLs
legacy
Issue When using a Category Filter with an Asset Publisher in my Portal, when selecting the category, my URL displays the ID of that category instead of its name. Is it possible to configure my URL so that it displays...