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Published Jun. 30, 2025

New User cannot log in to Cloud Console - The invitation link is invalid or expired

Written By

Tímea Bihari

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Issue

  • Invited a new Admin User to access the Cloud Console
  • When the User clicks the invitation link an error is shown: "The invitation link is invalid or expired"

Environment

  • Liferay PaaS

Resolution

  • It could happen that the user received an invitation earlier but failed to accept it.
  • Instead of following the link in the email, go directly to console.liferay.cloud and log in there.

Additional Information

  • If you still experience issues, please open a ticket for Liferay Support.
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