Submit Feedback
Legacy Knowledge Base
Published Jun. 30, 2025

Forms upload for guests are not working after changing the mail domain in Instance Settings

Written By

Brian Suh

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.

Issue

  • This article describes a known issue with guests uploads in Forms after changes to a Liferay DXP instance's mail domain.
  • In this situation, you will see symptoms such as an error message in the UI indicating

    "An unexpected error occurred while uploading your file."

Environment

  • Liferay DXP 7.3
  • Liferay DXP 7.4 Update 75 and under

Resolution

  • In Liferay DXP 7.3, please open a support ticket on Liferay Help Center with a request for a hotfix which includes the fix for LPS-182948.
  • In Liferay DXP 7.4, please update to Update 76 or above. Or in the alternative, please create a ticket on Help Center requesting a hotfix which includes the fix for LPS-182948.

Additional Information

Did this article resolve your issue ?
Legacy Knowledge Base
Did this article resolve your issue ?