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How do I add a subject to workflow email notifications?
legacy How To
Issue When I set up a workflow for an asset (e.g.: Single Approver workflow for Web Content Articles) and I create a new Web Content Article, the approver receives an email notification but the email has no subject....
Script loading issues in some of the Internet Explorer 11 sub versions
legacy Troubleshooting
Issue Script loading issues in some of the IE 11 subversions that is, scripts are consuming more time to load it on the pages. This issue has observed in some of the systems but using the same IE subversion its...
I can access the documents of a deactivated site unless permissions are revoked
legacy How To
Issue I have a deactivated Site If I try to access the Pages, I get the message: "This site is inactive. Please contact the administrator." At the same time, Documents and Assets can still be accessed and modified...
When SAML is enabled, logging out from particular Site should stay at the respective site itself
legacy
Issue When SAML is enabled, logging out from "SITE A" is not redirecting/stays at the respective site's home page itself.  Environment Liferay DXP 7.1 SAML plugin Resolution The ideal scenario is...
Liferay DXP 7.2 Datasheet
legacy
Liferay Digital Experience Platform (DXP) 7.2 is software to create and manage digital experiences across web, mobile and connected devices. This whitepaper discusses the key benefits,...
Liferay Push - Receiving "Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $" when sending notifications
legacy Troubleshooting
Issue When sending json Liferay Push notifications in Liferay DXP from Control Panel -> Configuration -> Push notifications -> Test , portal administrators may see a failure of such operation with the following...
The image should be downloaded with "Image Name" instead of the keyword "article" while saving by right clicking it on browser
legacy Troubleshooting
Issue The image should be saved with Image original name rather saving with "article" keyword by default. Steps to reproduce: Navigate to Content and create structure and template for the web content as below...
"Access denied" error when activating remote staging
legacy Troubleshooting
Issue The steps described in the article "enabling remote live staging" have been followed but, when trying to activate remote staging, the following error is shown in the log:...
Control Menu is shown without styles
legacy Troubleshooting
Issue Control Menu is shown without styles when navigating from a Control Panel page to a page configured with a custom theme and SPA is enabled. Refreshing the page fixes this issue temporarily until the next...
Users unable to see scheduled content
legacy Troubleshooting
Issue Why doesn't my 'Scheduled' content appear for other users? Scenario: 1. 'Approved' and 'Scheduled 'content created by User A (below)         2. User B is logged in and only sees the 'Approved' content (below)...
Why can't I see my created Application Display Templates for widgets in a staged site?
legacy Troubleshooting
Issue In a staged site, after adding a new Application Display Template for a widget, the same will not be visible in the ADT's list for that widget itself Environment Liferay DXP 7.0+ Resolution Application...
javax.portlet.PortletException: Error occurred during request processing: Bad return type
legacy Troubleshooting
Issue javax.portlet.PortletException: Error occurred during request processing: Bad return type exception throws with the custom spring module after updating the fix pack to dxp-11 and / or higher.  When deploying...
CKEditor update on Liferay 6.2
legacy
Issue The current CKEditor version for Liferay 6.2 is 4.6.0 We would like to update to the latest version to get all the security fixes When will be the CKEditor updated on Liferay 6.2? Environment...
How to apply Font Awesome in a custom theme
legacy How To
Issue As a developer, I would like to apply Font Awesome in my custom theme via Maven. Environment Liferay DXP 7.1 Resolution 1) Create a theme based on the Simple Theme Maven Blade Sample: blade create -t theme -v...
Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420
legacy Troubleshooting
Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance...
How do I re-subscribe to Help Center announcements after opting out?
legacy How To
Issue How do I sign up for email notifications after I previously opted out? How do I re-subscribe to security and fix pack announcements? Resolution There are two options to...
Addressing UI issues after the installation of a hotfix or fixpack
legacy Troubleshooting
Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...
Gradle builds failing to complete
legacy Troubleshooting
Issue When using Gradle my builds are failing to complete  Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process...
Why does logging in with a new user create two '\home' entries in the database?
legacy How To
Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...
Store documents in a database
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
What does the "Expired" filter do in Web Content?
legacy
Issue When examining Web Content assets through Site > Content > Web Content, there are filtering options that permit specific articles to be displayed. In this article, we hope to clarify the intention of the "Expired"...
Change the Sitemap format in Liferay DXP
legacy How To
Issue The default Sitemap format in Liferay DXP is "Sitemap Index". For example, accessing http://localhost:8080/sitemap.xml will return the following content. How do I change the default format to use Sitemap instead?...
Resolving errors when using Liferay JSON Web Service to do the searching
legacy Troubleshooting
Issue When invoking Liferay JSON Web Service to do the searching, you may encounter errors like the following: com.liferay.portal.kernel.dao.orm.ORMException: org.hibernate.exception.SQLGrammarException: could not execute...
Search Result Widget does not populate Products associated with Category Content
legacy Troubleshooting
Issue When utilizing a Category Display Widget and Search Result Widget on a page in Commerce 2.0.1, navigating to a Commerce Category at the Site level should populate Products in the Search Results Widget (i.e....
Unable to handle SAML Request
legacy Troubleshooting
Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message in UI and in Server console. UI: "Unable to handle SAML Request" Server Console:  ERROR...
Method to diff two Liferay Fix Packs
legacy How To
Issue How can I find the difference between two fix pack versions? Is there a method to diff fix packs? Environment DXP 7.2    DXP 7.1    DXP 7.0 Portal 6.2 Resolution Quick method: Liferay provides an Online...
Authentication through LDAP when SAML is enabled
legacy Troubleshooting
Issue Liferay has to authenticate the user through SAML as well as LDAP when SAML is enabled Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution Authenticating users from LDAP when the...
How to simulate a remote staging environment with one portal
legacy How To
Issue To simulate a staging environment with just one portal instance. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Just need to configure in the remote staging configuration page, the site id of...
Change of context between themes is not working as expected
legacy Troubleshooting
Issue Changing pages using the navigation from Liferay won’t actually trigger a reload in the page. Instead, the content that is being displayed will change, and some of the resources and imports won’t actually be...
LDAP users are able to login with Default User Password
legacy
Issue Users from LDAP are able to login with the value which is defined in "Default User Password" field under the LDAP import/export settings. Environment Liferay DXP 7.0 Resolution Liferay will allow the...
How can I create custom form rules?
legacy
Issue I would like to create a custom rule for our forms Could you please suggest if rules can be created by custom development? Could not find any article related to that. Apparently there is some API for doing this...
LCS Connection Grace Period Message Displayed to Liferay DXP Users
legacy How To
A warning message will be displayed when a Liferay DXP instance, activated through Liferay Connected Services, loses it's connection for more than 1 hour. This is the connection grace period message that informs...
[LES] Issues reinstalling Liferay Connector to X-Pack Security
legacy How To
Issue I'm having issues reinstalling X-Pack Security How do I reinstall X-Pack Security? Environment DXP 7.2    DXP 7.1    DXP 7.0 + Fix Pack 54 onwards (de-54) Resolution To Install Add Liferay Connector to X-Pack...
Pagination not working
legacy Troubleshooting
Issue When Liferay is manually configured with JBoss. After searching for the results and clicking on the next page. The next page appears blank instead of showing the search results. Environment Liferay DXP 7.1 JBoss...
Liferay DXP does not start after configuring Elasticsearch connector to Remote Operation Mode
legacy Troubleshooting
Issue After configuring Liferay Elasticsearch connector in Remote operation mode and restarting the  portal, if communication between Liferay and Elasticsearch fails, the portal becomes inaccessible and the...
Published web contents are not visible to users - DXP 7.1 - 7.4
Issue I cannot see web contents as a guest user, they are not visible in the Web Content Display or Asset Publisher Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution The web...
Asset Publisher does not display Web Content Article
legacy Troubleshooting
Issue After configuring Remote Elasticsearch (version 6.1.3) with Elasticsearch Connector 1.0.0, then the Web Content is not displayed in the Asset Publisher. Environment Liferay DXP 7.0 Elasticsearch 6.1.3 Resolution...
Unresolved OAuth2 Issue with DXP 7.1 SP1 or SP2
legacy Troubleshooting
Issue After deploying a hotfixed marketplace app like OAuth2 to a bundled Digital Experience Platform (DXP) 7.1 SP1 or DXP 7.1 SP2 instance, the issue reported to Liferay Support is not resolved. Resolution In order...
CSRF (p_auth) token is not included in portlet ResourceURLs
legacy
Issue p_auth token is not included in the resourceURL. Environment Liferay DXP Liferay 6.2 EE Resolution ResourceURLs (resource serving phase) was introduced in Portlet 2.0 to be able to serve resources (images, etc...)...
Web content is not shown with the ADT in Asset Publisher
legacy
Issue We have a Display page with an Asset Publisher that uses an Application Display Template of ours When we open a web content with that display page set, from another Asset Publisher, Search, etc,...