- 7.4
- Analytics Cloud
- DXP 2023.Q3
- DXP 2023.Q4
- DXP 2024.Q1 (LTS)
- DXP 2024.Q2
- DXP 2024.Q3
- DXP 2024.Q4
- DXP 2025.Q1 (LTS)
- DXP 2025.Q2
- DXP 2025.Q3
- DXP 2025.Q4
- DXP 7.1
- DXP 7.2
- DXP 7.3
- DXP 7.4
- Liferay Commerce
- Portal 6.1
- Portal 6.2

Deployment Approach

- DXP - Self Hosted
- Liferay PaaS
- Liferay SaaS
- Liferay Self-Hosted

Capability

- Cloud
- Commerce
- Content Management System
- Development and Tooling
- Digital Asset Management
- DXP Self-Hosted Installation, Maintenance, and Administration
- Integration
- Personalization
- Platform
- Search
- Security
- Sites

Feature

- Analytics Cloud Administration
- API Development
- Blogs
- Catalogs
- Categories and Tags
- Client Extensions
- Cloud Platform Administration
- Cloud Platform Services
- Collections
- Core Frameworks
- Data Frameworks
- Data Integration
- Developer Tools
- Documents and Media
- DXP Configuration
- Forms
- Forums and Message Boards
- Fragments
- Frameworks
- Frontend Client Extensions
- Identity Management and Authentication
- Inventory
- Java Development
- Liferay Enterprise Search
- Multi-Channel Experiences (Headless Delivery)
- Notifications and Notification Templates
- Objects
- Order Processing
- Orders and Fulfillment
- Pages and Composition
- Payment
- Pricing
- Product Information
- Products
- Promotions and Discounts
- Publications
- Reference
- Search
- Search Engine Installation and Maintenance
- Search Experiences and Blueprints
- Search Pages and Widgets
- SEO
- Site Administration
- Staging
- Static and Dynamic User Segments
- Storefronts
- User, Organization, and Account Management
- Web Content and Structures
- Widgets
- Workflow

"invalid keyLength value" error in console at the time of login post upgrade from Liferay 6.1 to DXP 7.1

legacy Troubleshooting

Issue Post upgrade from Liferay 6.1 to DXP 7.1 user is unable to login and "invalid keyLength value" error observed in the server console. 2021-07-16 12:42:48.447 ERROR [http-nio-8080-exec-6][LoginMVCActionCommand:147]...

Unable to add the token in Analytics Cloud configuration

legacy Troubleshooting

Issue Unable to add the token in Analytics Cloud configuration of Liferay DXP Instance Settings. The below errors are observed in the console 2021-05-09 12:14:26.660 ERROR [WebContainer : 189][PortletServlet:112]...

Declarative Service Unsatisfied Component Checker Warning when upgrading from DXP 7.3 GA1 to Fix Pack 1

legacy Troubleshooting

Issue After installing Fix Pack 1 and running the upgrade tool, I get a warning about an unsatisfied component for analytics modules. The following warning shows up in the startup logs if I have...

Application Throwing IBM error

legacy Troubleshooting

Issue The below error are observed in the application due to which the application goes into the hang state and works fine after restart. com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: Uncaught...

Can I Only Use Market Place Apps for Personal Use

legacy

Issue Whenever I go to download a market place app for Liferay I am asked to enter my project details and a legal entity name. However, even if I enter those it says for personal use only. Environment Liferay...

SYSERR(root) rewrite excessive recursion (max 50) ruleset canonify exception when mail triggers

legacy Troubleshooting

Issue When mailing triggers, exception [SYSERR(root): rewrite: excessive recursion (max 50), ruleset canonify] throws in the server, and mail is not received by recipients. Environment DXP 7.0 Resolution This kind of...

Stopping application server takes too much time

legacy Troubleshooting

Issue Shutting down the application server waits indefinitely so we have to use kill command. Environment Liferay DXP 7.0+ Resolution It can happen that a latch countdown to stop an OSGi service takes a lot of...

S3Store error during upgrade in case of missing s3Endpoint parameter

legacy Troubleshooting

Issue During upgrade, you might encounter the following error if the s3Endpoint parameter is not configured properly in the com.liferay.portal.store.s3.configuration.S3StoreConfiguration.config file:...

Will a Custom Portlet Require a Restart After Deployment in Liferay DXP?

legacy

Issue When creating a custom portlet, sometimes a restart will be required to complete installation, but other times it will not Environment Liferay DXP 7.0+ Resolution Any customization that modifies...

How to acquire Liferay PaaS logs in a file on a local machine without requiring browser interaction

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our team would like to transfer Liferay PaaS logging into a...

Liferay application is not reconnecting with database server

legacy Troubleshooting

Issue Why Liferay application is not reconnecting with the database server? Environment Liferay DXP 7.0 Resolution In case the database services have been restarted, Liferay would need a restart to re-establish the...

Client-side HTTP parameter pollution vulnerabilities

legacy Troubleshooting

Issue How to address the Client-side HTTP parameter pollution vulnerabilities Environment Liferay DXP 7.2 Resolution Encode the URLs or user input to avoid the HTTP parameter pollution vulnerabilities. Additional...

Liferay application servers getting unresponsive while switching the database

legacy Troubleshooting

Issue The below exceptions have been observed in the Liferay application servers. It's getting unresponsive while switching the database. ERROR...

'Unable to determine GroupId' warning when upgrading to DXP

legacy Troubleshooting

Issue I'm encountering a warning like the following when upgrading from 6.2 to DXP 7.0 or higher: [main][UpgradeSubscription:108] Unable to determine the group ID for the class name...

Integrating Outlook certificate for User Authentication

legacy

Issue How to integrate authentication certificate introduced by the outlook for user authentication? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution While configuring mail-in...

'flatten' parameter does not work for Knowledge Base Articles headless delivery API

legacy Troubleshooting

Issue When calling the KB Article headless-delivery API with the flatten parameter, the results are not flattened as expected. For example, if you have KB Articles and folders in this structure: root │ └─►Folder A │...

How to enable web content and user logs in server console?

legacy How To

Issue In this article, we'll know how to display logs of web content and user creation in the server console. Environment Liferay DXP 7.1 Resolution For Web Content logs: Navigate to Control Panel→ Server...

Setting up Microsoft Server AD with Liferay

legacy How To

Issue This article provides you detailed steps to set up and configure Microsoft Server AD to Liferay. Environment Liferay DXP 7.1 Resolution Changing Computer Name: Control Panel → System and Security → System...

Certified vs Supported Environments

legacy

Issue Difference between "Certified" and "Supported" Environments Environment Liferay Portal 6.2 Resolution The difference between certified and supported is related to amount of testing the technology by our...

Does the /osgi/state folder need to be cleared before upgrading to Liferay DXP 7.3+?

legacy Troubleshooting

Issue When we upgraded to Liferay DXP 7.3 there were errors. However after clearing the /osgi/state folder within the DXP 7.3 bundle a follow up upgrade completed without issue. Environment Environment's...

'Invocation of 'addApplication' failed' after upgrading

legacy Troubleshooting

Issue The migration was seemingly successful, but upon startup the following error is appearing in the logs: 2021-05-10 08:09:13.142 ERROR [Portal Dependency Manager Component...

Resolve the below error

legacy Troubleshooting

Issue Observed the below error in the logs: Caused by: java.sql.SQLException: javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:/jdbc/LiferayPool at...

HTTP 400 Bad Request errors with some portal URLs

legacy Troubleshooting

Issue Sometimes there are several HTTP 400 Bad Request errors with URLs from the portal. For example, when editing a user, a bad request is shown. In the Tomcat access log we could see the 400 request: - |...

How to hide node name from being displayed on every page

legacy Troubleshooting

Issue The node name is being displayed at the bottom of the page in Control Panel, but I want to hide it. Environment DXP 7.0+ Resolution This behaviour is controlled by the web.server.display.node= property....

Double serialization might cause performance issues with Weblogic

legacy Troubleshooting

Issue You might encounter performance issues in case serialization is enabled on both Liferay's and Weblogic's side, for example the following logs might suggest this problem: <Error> <WebLogicServer> <BEA-000337>...

Approaching database support

legacy How To

Issue Approaching database support issues in the Liferay. Environment Liferay DXP 7.0 Resolution There are two ways to set up database connections in the portal-ext.properties file. If both JDBC properties and JNDI...

Fragments are not getting deployed

legacy Troubleshooting

Is it possible to add additional columns to the CSV Log Message Formatter system setting?

legacy

Issue While looking into configuring CSV Log Auditing for an environment, our team noticed that the CSV Log Message Formatter system setting (within System Settings > Audit) has +/- buttons to add/remove columns. Is...

Is there any configuration that can be done in Liferay to encode all the URLs ?

legacy

Issue If there is a mechanism available in the Liferay portal to encode all the URLs? Environment Liferay DXP 7.2 Resolution Liferay DXP 7.2 out of the box includes the Antisamy Module that protects against...

Fragment bundle not getting deployed

legacy Troubleshooting

Issue The issue is occurring whenever fragments getting deployed and in case if the custom dependency API module is not deployed, all the 14 host-dependent bundles go in the loop of start-stop, the only resolution...

Stopping scheduled tasks in Liferay

legacy How To

Issue I would like to stop the out-of-the-box scheduled tasks in Liferay. Environment Liferay Portal Liferay DXP Resolution Most of the scheduled tasks included in Liferay can be found by searching for .check in the list...

UpgradeDDMFormDocumentLibraryFields upgrade step fails due to high number of DDM entries

legacy Troubleshooting

Issue You might encounter a behavior where a race condition occurs due to the high number of DDM entries in your environment: 2021-03-18 09:54:44,010 INFO [Portal Dependency Manager Component...

Upgrade fails due to 'No Group exists with the primary key X' error

legacy Troubleshooting

Issue While running the DB Upgrade Tool, I see a failed upgrade process for UpgradeDiscussionSubscriptionClassName with an error something like: INFO[main][UpgradeProcess:115] Failed upgrade process...

How to check Java's TZData (Timezone Data) version

legacy How To

Issue In countries where Daylight Savings Time (Summer Time) is defined each year the timezone data (TZData) can be outdated. This procedure can help you fetch the version of the TZData currently in use...

How can I upgrade to jQuery version 3.5.0 on Liferay DXP?

legacy Troubleshooting

Issue After a vulnerability test on my portal, it has been recommended that we upgrade to jQuery version 3.5.0, since the current version is vulnerable to Cross-site Scripting (XSS). We currently have jQuery...

How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are...

Is it possible to apply ping command in Liferay SaaS shell?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue On Liferay SaaS v3 stack, ping command was actually available...

Known Issue [Resolved]: Using the Liferay PaaS CLI lcp deploy command removes the git origin configuration

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After using the lcp deploy command in the CLI to deploy a...

Getting a JSON object through Liferay REST API no longer works on 7.2

legacy Troubleshooting

Issue After migrating to Liferay DXP 7.2 from previous versions, customers may notice that REST API implemented on the portal according to the JAX-RS tutorial and targeted to get a JSON object will return: No...

Error when deserializing a session

legacy Troubleshooting

Issue You might get an error when trying to deserialize a session, which looks similar to this: java.lang.IllegalStateException: Error deserializing Session [2522563CC05A5789E25189BD49FFB38C]...

A lot of services have unsatisfied references when running gogo shell ds:unsatisfied

legacy Troubleshooting

Issue A lot of services have unsatisfied references in the output after running the gogo shell command ds:unsatisfied Environment Liferay DXP 7.3 GA1 Resolution This issue is caused by the settings...

Documents and Media: Disable permission for users to add new folder

legacy How To

Issue A user assigned a 'Site Role' is able to create a new folder in Documents and Media How can I prevent a user creating new folders? Environment DXP 7.1 DXP 7.2 DXP 7.3 Resolution By default, Site...

Email Notification for Document & Media Subscribed Folder

legacy

Issue Liferay DXP where multiple users have subscribed to a folder in Document & Media, all the users subscribed to the folder are receiving mail except the user who is uploading the document. However, in Liferay 6.2...

Known Issue: Fragment section background colors are no longer full width after upgrading to 7.3 GA1

legacy Troubleshooting

Issue After upgrading from 7.2 to 7.3, we noticed that some of our page fragments (contained within layout sections on content pages) that had been configured to use a full-width background color had the width...

How to set up a clean bundle in your local environment

legacy How To

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

The Widgets disappeared after applying Fix Pack 8

legacy Troubleshooting

Issue After applying the Fix Pack 8, the portal no longer displays the Widgets. The portal log shows the following error: 2021-01-25 20:01:12.321 INFO [Portal Dependency Manager Component...

Is there an officially supported DDM field extension mechanism for Liferay?

legacy

Issue Is there an officially supported DDM field extension mechanism? Does Liferay support the adding of custom DDM form fields? Environment DXP 7.1 DXP 7.2 DXP 7.3 Liferay CE Resolution At the time of...

Where can I get the database query logs for my Liferay PaaS project?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Where can I get database query logs for my Liferay PaaS...

Unable to send message: Could not convert socket to TLS

legacy Troubleshooting

Issue In Fix Pack 92 we add the mail.session.mail.smtp.starttls.enable property to the portal.properties file to successfully configure the outlook mail server. After installing this Fix Pack or a higher one you...

Upgrade fails for bundle(s) due to "Table 'X' already exists" error

legacy Troubleshooting

Issue When running the DB Upgrade Tool, I'm seeing that my upgrade process fails due to an error that looks something like the following: Bundle X has invalid content in tables.sql:_create table X ... caused by ... Table...

When attempting to use a Read/Write database split configuration, the Liferay startup logging warns that Hypersonic is in use

legacy Troubleshooting

Issue When setting up an environment that uses a read/write database split, it appears that Liferay tries to use Hypersonic (HSQL) instead of the configured database, as the startup logs note: WARN ...

How to resolve Jenkins builds no longer completing after GitHub user contact adjustments

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a...

Fail to upgrade to fixpack dxp-8 or higher due to duplicate key error

legacy Troubleshooting

Issue When trying to upgrade Liferay DXP 7.2 to fixpack dxp-8 or higher, the process fails due to the following error: ERROR [Portal Dependency Manager Component...

Tableau integration with Liferay

legacy

Issue How to integrate Tableau with Liferay? Environment Liferay DXP 7.2 Resolution There is no OOTB feature in Liferay which helps with the integration of Tableau with Liferay. For this, the Liferay Global Services...

java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 errors appear on a portal 6.2 cluster environment

legacy Troubleshooting

Issue The following error messages occupy 90% of the log files which are now having a big size: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2...

Headless Delivery API fails after patching to dxp-7

legacy Troubleshooting

Issue After patching to dxp-7, the headless delivery API cURL command '/o/headless-delivery/v1.0/structured-contents/{journalArticleResourcePrimKey}/rendered-content/{templateKey}' is returning 500 status code...

Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2 - workaround without rolling back to 6.2

legacy Troubleshooting

Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...

Permissions with Web Content

legacy Troubleshooting

Issue Whenever the Guest and Site Member view permissions of the Web Content are removed, user is still able to see the web content added in the Web content Display Portlet. Environment Liferay DXP 7.0 Resolution This...

Using Virtual Instances on Liferay Cloud

legacy Troubleshooting

Issue Despite creating additional Virtual Instances for DXP and adding custom domain(s) to the webserver service, users are still redirected to the default Virtual Instance. Environment Liferay Cloud Resolution...

LayoutFriendlyURLsException Thrown on Upgrade to 7.3

legacy Troubleshooting

Issue Upon upgrading to 7.3, a LayoutFriendlyURLsException was thrown on startup, even though no failures were present in the upgrade logs: WARN [Portal Dependency Manager Component...

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