- 7.4
- Analytics Cloud
- DXP 2023.Q3
- DXP 2023.Q4
- DXP 2024.Q1 (LTS)
- DXP 2024.Q2
- DXP 2024.Q3
- DXP 2024.Q4
- DXP 2025.Q1 (LTS)
- DXP 2025.Q2
- DXP 2025.Q3
- DXP 2025.Q4
- DXP 7.1
- DXP 7.2
- DXP 7.3
- DXP 7.4
- Liferay Commerce
- Portal 6.1
- Portal 6.2

Deployment Approach

- DXP - Self Hosted
- Liferay PaaS
- Liferay SaaS
- Liferay Self-Hosted

Capability

- Cloud
- Commerce
- Content Management System
- Development and Tooling
- Digital Asset Management
- DXP Self-Hosted Installation, Maintenance, and Administration
- Integration
- Personalization
- Platform
- Search
- Security
- Sites

Feature

- Analytics Cloud Administration
- API Development
- Blogs
- Catalogs
- Categories and Tags
- Client Extensions
- Cloud Platform Administration
- Cloud Platform Services
- Collections
- Core Frameworks
- Data Frameworks
- Data Integration
- Developer Tools
- Documents and Media
- DXP Configuration
- Forms
- Forums and Message Boards
- Fragments
- Frameworks
- Frontend Client Extensions
- Identity Management and Authentication
- Inventory
- Java Development
- Liferay Enterprise Search
- Multi-Channel Experiences (Headless Delivery)
- Notifications and Notification Templates
- Objects
- Order Processing
- Orders and Fulfillment
- Pages and Composition
- Payment
- Pricing
- Product Information
- Products
- Promotions and Discounts
- Publications
- Reference
- Search
- Search Engine Installation and Maintenance
- Search Experiences and Blueprints
- Search Pages and Widgets
- SEO
- Site Administration
- Staging
- Static and Dynamic User Segments
- Storefronts
- User, Organization, and Account Management
- Web Content and Structures
- Widgets
- Workflow

Is a server restart required after the Terms of Use or Terms and Condition is updated?

legacy

Issue Is a server restart required after the Terms of Use or Terms and Condition is updated? Environment Liferay DXP 7.4 Resolution After updating the Terms of Use's Site ID and Article ID in Control Panel > Instance...

Thumbnails not generated for .tiff files

legacy Troubleshooting

Issue Files with extension .tiff do not have their preview image nor the thumbnails generated when being uploaded to Liferay DXP. Environment DXP 7.3.x DXP 7.4.x Resolution A hotfix can be requested with...

'User must first login through portal xxxxx' error when using WebDAV

legacy Troubleshooting

Issue When using WebDAV with an SSO, changing the password on your Liferay account causes the digest in the User_ table to be wiped and changed to null. This causes the error "User must first login through the portal...

AssetEntryQuery returns empty results for the className User

legacy Troubleshooting

Issue We found that AssetEntryQuery always returns an empty result when the className is set to "User". Is this an intended behavior? In order to replicate, change "xxxxx" to a valid userId and run the following...

How to set custom page for "You do not have the roles required to access this portlet" error

legacy How To

Issue Custom pages for 404 errors can be easily configured in DXP; however, how can a custom page be designed for the "You do not have the roles required to access this portlet" error? Environment Liferay DXP 7.4...

Disallow strangers to create accounts

legacy How To

Issue Stranger account creation is configurable through Instance Settings and portal.properties Environment Liferay DXP Resolution Stranger account creation can be enabled/disabled through any of the following...

Defining file extensions for Document Library documents

legacy How To

Issue Is it possible to define what file extensions are allowed to upload into Document Library? Environment DXP 7.1+ Resolution This configuration is done through UI : Control Panel -> System Settings -> Documents...

Text formatting is not removed in CKeditor

legacy Troubleshooting

Issue In CKeditor when editing a text and selecting a pre-formatted style other than Heading (e.g. Cited Work), then I am trying to set it back to Normal, the pre-formatted style remains and its tag could be seen...

Export process does not include draft versions of web contents

legacy

Issue We are using LAR export import functionality to migrate some data between Liferay installations. We have detected the web contents in "draft" status are not being exported and migrated. Is this the correct...

Error "The SSL private key cannot be parsed" when deploying to Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to deploy to Liferay Liferay PaaS, the...

Maximum number of attempts to create a unique file name

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Suggestion for troubleshooting/debugging document preview generation problems

legacy Troubleshooting

Issue Document previews do not seem to be generated, we keep seeing the "Generating preview will take a few minutes" message. No errors in the logs. How can I troubleshoot or get more logs about what is happening during...

How to change Menu Display widget default display template

legacy How To

Issue When configuring a Menu Display widget the default display template can be changed. Environment Liferay DXP Resolution Can be changed through System Settings > Content and Data > Navigation > Navigation...

DXP 7.0 License not activated after deployment

legacy Troubleshooting

Issue After deploying the provisioned Liferay license, the Liferay bundle license is not activated and "This instance is not registered." error is thrown. After going through the Activation Key Troubleshooting Guide,...

Create a new database user in Liferay Cloud: Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While creating a new DB user, it gets self-deleted upon...

What to do if you accidentally delete an administrator user

legacy Troubleshooting

Remote App is not being Published to the Remote (Live) Server

legacy How To

Issue When attempting to publish a Remote App from Staging to Live in DXP 7.4, the App is successfully sent to the Remote Server and .js and .css files can be seen in Documents and Media. However, after...

Loading a module to nginx

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We need to load a module for restricting IP accesses...

Is it possible to disable Document Previews at the file extension level?

legacy

Issue When generating document previews for PDF files using default portal.properties configurations, the total disk space being used can far exceed the size of the original PDF file. Is it possible to skip preview...

Entity content is too long for the configured buffer limit

legacy Troubleshooting

Issue When performing a custom search such as: IndexSearcherHelperUtil.search(searchContext, query); the following exception is thrown from Elasticsearch and no results are obtained from the...

AssetEntryLocalServiceUtil.getAssetCategoryAssetEntries(long categoryId) deprecated and not used on DXP 7.3

legacy How To

Issue When trying to return the entries for a specific AssetCategory with AssetEntryLocalServiceUtil.getAssetCategoryAssetEntries(long categoryId) on DXP 7.3 you get zero results, even if you have a category and some...

JavaScript Errors when deleting newly added data to 'Custom Excluded Paths' field in 'Frontend SPA Infrastructure'

legacy Troubleshooting

Issue After data has been entered into the Custom Excluded Paths field in the Frontend SPA Infrastructure, deleting that data results in the following JavaScript errors in the browser console: Uncaught Error: No route...

How to hide version of JS libraries

legacy

Issue Sometimes when using a tool that identifies a site's web technologies, versions of Javascript libraries (jQuery and YUI, for example) are displayed. Environment Liferay DXP. Resolution It is not possible to...

Unable to select the empty vocabulary

legacy Troubleshooting

Issue The user is not able to select the empty vocabulary on the modal. Step to reproduce: 1) Add a new site 2) Add two vocabularies 3) Add a category under one vocabulary 4) Open the category ellipsis menu 5) Move...

Conditional workflow is breaking

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel > Applications > Workflow > Process Builder > Workflows > Add Conditional Workflow(attached). 3. Apply conditional workflow on...

Filter option under Content exports all data

legacy Troubleshooting

Issue Under Content, filtering the data based on the available options exporting all the data. Environment Liferay DXP 7.x Resolution While exporting, the contents are filtered based on the date range but...

The Sort widget does not return accurate results on the first try

legacy Troubleshooting

Issue Some inconsistencies in the sort widget's behavior Steps to reproduce: 1) Create 3-4 web contents with the keyword 'test' at different time intervals to see the time difference in their creation. 2) Create a...

Configuration to disable download does not work for MHTML files

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We applied the settings indicated in the article Document...

Elasticsearch cluster health status is Red

legacy Troubleshooting

Issue The elasticsearch server cluster health status is red with the below error in the logs elastic search logs and noticed the below information. Failed to execute phase [query], all shards failed Failed...

Import failed with duplicate layout page template

legacy Troubleshooting

Issue The import process failed with the below error 2023-01-02 06:33:32.734 [liferay/backgroundtask-4]...

Documents without guest permissions are downloadable

legacy

Issue The document is stored in the browser cache and can be downloaded again without the user being logged in Steps to reproduce: 1. Upload a text file document 2. Change permission, revoke guest view 3. Click on...

I want to restrict access to certain documents to a single user

legacy How To

Issue I am using Documents and Media to upload files. Some of the documents must be restricted for a single user. The user must access a list of documents that only he/she is able to see. Environment Liferay DXP 7.2+...

Fragment with a dropzone doesn't work with the original dropzone in the master page

legacy Troubleshooting

Issue If we create a fragment with the tag <lfr-drop-zone> and include it in a master page, when dragging the original dropzone to the fragment it is not possible to include other components in this area....

Clarification on Access to Old Logs on Liferay PaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article is intended to expand on and clarify the...

After upgrading from 6.1 or 6.2 version, webforms widget is missing

legacy

Issue We have upgraded from Liferay Portal 6.1 or 6.2 version to DXP In this DXP 7.3 version, the Web Forms widget is missing and nothing is displayed in its location ( web-forms-portlet is unavailable) Environment...

Unable to search with rupee or any other currency

legacy

Issue Steps to reproduce: 1. Create a sample web content with the rupee or any other currency symbol in the content. 2. Try to search with just the currency symbol i.e. rupee or any other currency symbol. Expected...

How to achieve antivirus scanning for file uploads to Documents and Media in an Liferay PaaS environment?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'd like to have the DXP functionality described at...

"Not Found" message on the details page of a product when its localization differs from the user's localization

legacy Troubleshooting

Issue When a product is created, the product localization is set to Default Catalog language (e.g.: en_GB) If a user with a different localization setting (anything other than en_GB in this example) accesses...

How to replicate a production environment into a non-production one?

legacy How To

Issue In order to test new developments, we want to set up a test environment that is a copy of the production environment to confirm that we will not have problems in the subsequent deployment in production. How can we...

Does Liferay support AngularJS?

legacy

Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles...

Error when updating SEO information after changing localization language

legacy Troubleshooting

Issue It is not possible to update SEO settings after changing the portal language. The message Error: Your request failed to complete is reported in the UI and we see the following error in the log: No render...

Is there a max file size limit for the Large File Uploader?

legacy

Issue Is there a file size limit for the Large File Uploader? What is the max file size I can upload to the Large File Uploader? Environment Liferay Support Resolution There is no max file size limit However, uploads can fail...

How to update moment.js library

legacy Troubleshooting

Issue For security reasons we need to update the moment.js library from version 2.24.0 to version 2.29.4 How do I update the moment.js library in Liferay DXP? Security vulnerabilities in moment.js 2.24.0:...

Unable to add the product with promotion to the cart

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'minium site template'. 3. Navigate to Promotions and add the promotion to a product. 4. Navigate to Accounts > Create an...

All search widgets shows "Portlet is temporarily unavailable"

legacy Troubleshooting

Issue The sort widget breaks the search page Steps to reproduce 1) Go to the search page 2) Add a sort (search) widget to the page and refresh Expected Behavior: The Sort widget is successfully added without an...

com.liferay.portal.kernel.exception.NoSuchResourcePermissionException: {companyId=20100, name=com.liferay.translation.en_US, primKey=com.liferay.translation.en_US, scope=4}

legacy Troubleshooting

Issue When we open "Site Builder" => "Pages" the following error is thrown and site pages are not displayed: com.liferay.portal.kernel.exception.NoSuchResourcePermissionException: {companyId=20100,...

Widgets don't have all configuration options when using a custom theme

legacy Troubleshooting

Issue After applying a newly created theme to the Look and Feel of a Site's pages, I can only see Permissions and Configuration Templates when trying to configure a widget. Environment Liferay 7.4 Resolution...

legacy Troubleshooting

Issue Expected Result - When I add an asset to the Related Assets widget all related assets from the main Asset Publisher are visible in the widget. Observed Result - The Related Asset widget only shows related...

Can I use ModelDocumentContributor for journal articles (web contents)?

legacy

Issue The ModelDocumentContributor interface is used by many entities in Liferay to customize index and search operations. Can it be used to customize indexing and search for journal articles (web contents)?...

How to install Elasticsearch plugins in offline mode

legacy How To

Issue Sometimes customers don't have internet connection on their Production environments and want to install in offline mode the required Elasticsearch plugins: analysis-icu, analysis-kuromoji, analysis-smartcn,...

JournalArticleLocalServiceUtil.updateArticle(JournalArticle) does not update the translation of my Web Content's title programmatically

legacy Troubleshooting

Issue The direct modification of the title through JournalArticle object by manipulating the titleMap variable does not alter the Web Content's title when calling...

Widget title gets saved without clicking on '✓' icon

legacy Troubleshooting

Issue While editing the title of any widget on a widget page, it gets saved even without clicking the '✓' icon. Steps to reproduce: Create a widget page. Add a 'Document and Media' widget over the page. Double...

/web/guest cannot be removed from the site url if a virtual host is active

legacy Troubleshooting

Issue It is not feasible to remove /web/guest from the site URL when a virtual host is configured. When accessed without /web/guest, the page keeps loading and displays a 404 error in the logs. Environment Liferay...

Option to export multiple web content translations

legacy

Issue Is it possible to translate web content in bulk for multiple locales? Environment Liferay DXP 7.3 Resolution In DXP, users can translate web content in different locales by selecting them from the UI and...

No error is reported when the password does not follow the configured policy

legacy Troubleshooting

Issue When we enable a Password Policy and create a new user, no error appears indicating that the password does not follow the configured policy. Environment DXP 7.3 Resolution Please install DXP 7.3 Update 20....

Existing users password encryption algorithm is not updated on password reset

legacy Troubleshooting

Issue The password encryption algorithm of existing users is not being updated after doing a password reset. Environment DXP 7.4 Resolution To resolve this behavior, open a help center ticket to request a hotfix...

Unable to set Assignment Type of User on a Workflow

legacy Troubleshooting

Issue The screen goes blank in the Workflow Builder if you have a user in your portal that has "Null" in either the first or last name (e.g. a user with the name "Nuller John"). Any searchable field...

Can I set the subject field of the Form submission email dynamically?

legacy

Issue We have a Form with a dropdown field where users can select from pre-defined values. An email notification is set up for the Form to alert about new form submissions. We would like to set up the notification...

Button "-" doesn't work when creating a structure with repeatable field

legacy Troubleshooting

Issue After creating a structure with repeatable fields, when trying to delete a field by clicking the "-" button, the field is not deleted. Steps to reproduce Navigate to Content & Data > Web Content >...

Cannot select a layout template in a widget page

legacy Troubleshooting

Issue Layout templates can be chosen in the configuration of widget pages to specify the columns and rows where widgets will be placed. When trying to select another layout template (deployed inside a custom theme...

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