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Legacy Knowledge Base
Published Sep. 10, 2025

"Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1"?

Written By

Nathan Roberts

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Issue

  • During the upgrade process, you may encounter an error like the following:
Incorrect string value: '\xC2\x80\xC2\x99s ...' for column 'description' at row 1

Environment

  • Liferay DXP 7.0+

Resolution

  • The database connected to the Liferay DXP bundle must be configured to UTF-8.
    • It may be necessary to return to the earlier version of Liferay's database, update that to UTF-8, then execute the upgrade process again.

Additional Information

  • For Liferay DXP to work properly, the application server JVM must use the GMT time zone and UTF-8 file encoding.
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