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Unable to handle SAML Request
legacy Troubleshooting
Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message in UI and in Server console. UI: "Unable to handle SAML Request" Server Console:  ERROR [http-nio-443-exec-81][BaseSamlStrutsAction:54]...
Method to diff two Liferay Fix Packs
legacy How To
Issue How can I find the difference between two fix pack versions? Is there a method to diff fix packs? Environment DXP 7.2    DXP 7.1    DXP 7.0 Portal 6.2 Resolution Quick method: Liferay provides an Online Comparison Tool for DXP Releases Manual method: In this example guide, we will...
Authentication through LDAP when SAML is enabled
legacy Troubleshooting
Issue Liferay has to authenticate the user through SAML as well as LDAP when SAML is enabled Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution Authenticating users from LDAP when the SAML is enabled is not currently available as an out of the box feature in...
How to simulate a remote staging environment with one portal
legacy How To
Issue To simulate a staging environment with just one portal instance. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Just need to configure in the remote staging configuration page, the site id of that you want to be as remote site. It could be even from the same...
Change of context between themes is not working as expected
legacy Troubleshooting
Issue Changing pages using the navigation from Liferay won’t actually trigger a reload in the page. Instead, the content that is being displayed will change, and some of the resources and imports won’t actually be loaded again, what gives Liferay a big boost in terms of load. This is the...
LDAP users are able to login with Default User Password
legacy
Issue Users from LDAP are able to login with the value which is defined in "Default User Password" field under the LDAP import/export settings. Environment Liferay DXP 7.0 Resolution Liferay will allow the LDAP users to login using the defined value in the "Default User Password" field...
How can I create custom form rules?
legacy
Issue I would like to create a custom rule for our forms Could you please suggest if rules can be created by custom development? Could not find any article related to that. Apparently there is some API for doing this In Liferay DXP 7.1 Datasheet, Under Forms and Workflows --> Conditional...
LCS Connection Grace Period Message Displayed to Liferay DXP Users
legacy How To
A warning message will be displayed when a Liferay DXP instance, activated through Liferay Connected Services, loses it's connection for more than 1 hour. This is the connection grace period message that informs administrator users when the Liferay DXP instance will become unregistered....
[LES] Issues reinstalling Liferay Connector to X-Pack Security
legacy How To
Issue I'm having issues reinstalling X-Pack Security How do I reinstall X-Pack Security? Environment DXP 7.2    DXP 7.1    DXP 7.0 + Fix Pack 54 onwards (de-54) Resolution To Install Add Liferay Connector to X-Pack Security [Elastic Stack 6.x].lpkg to deploy folder here:...
Pagination not working
legacy Troubleshooting
Issue When Liferay is manually configured with JBoss. After searching for the results and clicking on the next page. The next page appears blank instead of showing the search results. Environment Liferay DXP 7.1 JBoss EAP 7.1 Resolution The observed behaviour is resolved by LPS-94230 and...
Liferay DXP does not start after configuring Elasticsearch connector to Remote Operation Mode
legacy Troubleshooting
Issue After configuring Liferay Elasticsearch connector in Remote operation mode and restarting the  portal, if communication between Liferay and Elasticsearch fails, the portal becomes inaccessible and the error below will be shown in the log: None of the configured nodes are available:...
Published web contents are not visible to users - DXP 7.1 - 7.4
Issue I cannot see web contents as a guest user, they are not visible in the Web Content Display or Asset Publisher Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution The web contents and the web content folder they are in must have the "VIEW"...
Asset Publisher does not display Web Content Article
legacy Troubleshooting
Issue After configuring Remote Elasticsearch (version 6.1.3) with Elasticsearch Connector 1.0.0, then the Web Content is not displayed in the Asset Publisher. Environment Liferay DXP 7.0 Elasticsearch 6.1.3 Resolution Asset Publisher does not display the Web Content Article because of...
Unresolved OAuth2 Issue with DXP 7.1 SP1 or SP2
legacy Troubleshooting
Issue After deploying a hotfixed marketplace app like OAuth2 to a bundled Digital Experience Platform (DXP) 7.1 SP1 or DXP 7.1 SP2 instance, the issue reported to Liferay Support is not resolved. Resolution In order for the resolution to properly apply, the original versions of OAuth or...
CSRF (p_auth) token is not included in portlet ResourceURLs
legacy
Issue p_auth token is not included in the resourceURL. Environment Liferay DXP Liferay 6.2 EE Resolution ResourceURLs (resource serving phase) was introduced in Portlet 2.0 to be able to serve resources (images, etc...) without having to reload the whole page. Therefore serveResource...
Web content is not shown with the ADT in Asset Publisher
legacy
Issue We have a Display page with an Asset Publisher that uses an Application Display Template of ours When we open a web content with that display page set, from another Asset Publisher, Search, etc, it's shown in the default view Why isn't it displayed in the set ADT? Environment...
Resources Importer runs twice and will not update all structures and templates
legacy Troubleshooting
Issue The Resources Importer uses the path [theme-name]/src/WEB-INF/src/resources-importer] for all structures and templates. On the other hand, the liferay-js-themes gulp task (https://github.com/liferay/liferay-js-themes-toolkit/blob/master/packages/liferay-theme-tasks/tasks/build.js)...
About Friendly URLs for Web Content
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When I try to access the web content using the "Friendly URL" set when...
Preventing host header attack vulnerabilities
legacy How To
Issue Adjusting the Host header in the request can impact page rendering, redirections, and other server-side behaviors. This manipulation could potentially lead to Cross-Site Scripting (XSS) for example. Environment Liferay Quarterly Release and 7.4. Liferay DXP 7.0, 7.1, 7.2, 7.3...
Scheduled web content is not published on time - DXP 7.0
Issue I try to schedule web content for future publication but it is not displayed on time. Environment Liferay DXP 7.0 Resolution Check interval should be set correctly. In 7.0 instance there are two Check Interval properties for checking and expiring Web Content articles. The first is...
[LES] How to reinstall Liferay Connector to X-Pack Security
legacy How To
Issue How can I reinstall x-pack security? Environment DXP 7.2    DXP 7.1    DXP 7.0 + Fix Pack 54 onward (de-54) Resolution When we uninstall X-Pack security, an entry is added to Bundle Blacklist at this location: Control Panel > Configuration > System Settings > Bundle Blacklist To...
How can I configure or customize the look and content of email notifications sent after a form entry has been submitted?
legacy How To
Issue I am using Liferay Forms' native email notification I would like to change the content and appearance of this email.   Image: Liferay native email notification   Environment Liferay DXP 7.0+ Resolution Currently, there's an open feature request for allowing easier customization of...
Antisamy - Document description field not sanitized
legacy
Issue While the title of a document cannot contain a tag or script in the description section tags and scripts can be published. Environment Liferay DXP 7.0 Resolution The AntiSamy module filters on specific HTML/CSS fragments and removes suspect JavaScript code from them. This means...
Unable to select other sites as scope in the Asset Publisher's configuration
legacy Troubleshooting
Issue I am a site administrator of Site A, but I can't see any other sites than Site A and Global in the scope selection of Asset Publisher Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution You won't see other sites in the scope that you are not a site administrator...
How to reproduce https:// problems on localhost
legacy How To
Issue If we are using https protocol the related use cases are hard to proof on localhost Environment Liferay DXP 7.0 Liferay DXP 7.1 Use Firefox (Firefox is recommended, as Chrome does not allow self-signed certificates on localhost) Use Docker Use Nginx Resolution Download and...
Impact of deleting/cleaning up 'pg_largeobject' table on the Portal
legacy How To
Issue After migration from DBstore to any other repository, how to delete the 'pg_large object' table from PostgreSQL. Will the deletion of the pg_large table have any impact on the portal? Environment Liferay DXP 7.0 Database: PostgreSQL Resolution As the data will already be migrated...
Cannot import .LAR due to missing languages
legacy Troubleshooting
Issue User cannot import .LAR files due to missing languages. A warning message is displayed with the list of missing languages: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Go to Control Panel -> Configuration -> Instance Settings ->...
Due to missing references .LAR files cannot be imported
legacy Troubleshooting
Issue User cannot import .LAR files due to missing references: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution In order to import a .LAR file that uses metadata from multiple sites, the list of data displayed after the initial...
Knowledge Base related error in the server startup logs after upgrading from Liferay portal 6.2 to DXP 7.0
legacy Troubleshooting
Issue After upgraded from Liferay portal 6.2 to DXP 7.0, when deploying the Knowledge base plugin, server started throwing the below error and KB plugin is not available in the site content. ERROR [localhost-startStop-1][ServiceConfiguratorImpl:161] Unable to initialize service component...
AlloyEditor / CKEditor will not allow tags to surround other heading tags
legacy Troubleshooting
Issue  AlloyEditor/CKEditor will not allow to use anchor (<a>) tags to surround other HTML elements like headings (<h1>, <h2>, etc...). For example, an HTML markup like this in the source tab:  <a class="test" href="web"> <h1><span>This is a test header <img alt="test"...
My CDN cannot cache documents uploaded to Documents and Media
legacy
Issue My CDN cannot cache documents uploaded to Documents and Media Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution The CDN cannot cache the documents uploaded to Documents and Media because we make Cache-Control header as private for all Documents and Media files which was...
Can I remove parameters appended to the image URL?
legacy
Issue Can I remove parameters appended to the image URL? For example, https://[domain.name]/documents/48742/50327/xyz.jpg/8e72765b-3a49-42a2-ad95-7e262a163b83?t=1484729757000. I want the image URL to be just:  https://[domain.name]/documents/48742/50327/xyz.jpg   Environment Liferay DXP...
Document library store type migration fails with AbstractMethodError
legacy Troubleshooting
Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing com.liferay.portal.convert.documentlibrary.DocumentLibraryConvertProcess ...
CAPTCHA widget disappears after form submission
legacy How To
Issue For a form with the CAPTCHA enabled for submission, after the form is submitted, the CAPTCHA will disappear. This issue only occurs for a user who is logged in. If the guest user is submitting the form (i.e. no user is logged in), the CAPTCHA will reappear after each submission....
Exported Data to .CSV files with accented characters does not import correctly into MS Excel
legacy How To
Issue After exporting data from contacts stored in Liferay to a .CSV file, it was found that when trying to import that .CSV file to Microsoft Excel, if there were letters and words that contained accents (i.e. á, é, í, ó, ú), these letters were replaced with other symbols and letters....
The transparent pixel of a PNG image becomes black in preview
legacy Troubleshooting
Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by Java vendor. When scaling the image and using...
Where can I download Liferay Connector to X-Pack Monitoring?
legacy How To
Issue When trying to download Liferay Enterprise Search Monitoring (formerly Liferay Connector to X-Pack Monitoring) from Marketplace, I'm asked to enter my information and then the sales team will contact me.  Environment DXP 7.2   DXP 7.1   DXP 7.0 Resolution Liferay Enterprise Search...
Asset Publisher Change Notification
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I do not receive notifications when content is updated I do not receive...
Allow Guest / anonymous user add comment in Message Boards
legacy How To
Issue Is there any configuration to allow Guest / anonymous user add a comment in a Message Boards thread? Environment Liferay DXP 7.1 Resolution To allow Guest user posting a comment in Message Boards, user can define permissions for the Guest role. Refer to the following steps: Go to...
Version Limits for Web Content
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a limit to the number of versions of web content? Environment...
Kaleo Fork Causes Microsoft SQL Server Deadlock
legacy Troubleshooting
Issue When using Microsoft SQL Server as Liferay's database, using a workflow with a fork will cause the database server to deadlock Environment Liferay Portal or Liferay DXP with Microsoft SQL Server as Liferay's database Resolution When using SQL Server as Liferay's database, the Read...
Security Advisory for CVE-2019-2729 for Oracle WebLogic
legacy Troubleshooting
Issue Oracle has issued a security alert for Oracle WebLogic wherein a deserialization vulnerability via XMLDecoder in Oracle WebLogic Server Web Services has been detected. The following resource and information are obtained from Oracle's Tech Network, and is intended for subscribers...
Categories are available in child sites?
legacy
Issue When trying to categorize a document in a child site, categories which are created in the parent site are reflected into the child site as well Environment Liferay DXP 7.0 Resolution Categories created on each parent site will be inherited to the respective child sites as well and...
Folder navigation is not proper in Knowledge base display portlet
legacy
Issue Folder selection menu changes when the selected folder is having only one article  having more than one article Environment Liferay Knowledgebase plugin for Liferay DXP 7.0 Resolution Folder selection would be available in the top of the portlet when the configured root folder or...
How to configure the "check-auth-token" parameter within an OSGi portlet?
legacy How To
Issue The current Liferay DXP portal properties file contains the following for the "check-auth-token" parameter: # # Set this to true to enable authentication token security checks. The # checks can be disabled for specific actions via the property # "auth.token.ignore.actions" or for...
Page Templates and Staging –> Page Versioning interconnected work with limitations.
legacy Troubleshooting
Issue Page Templates and Staging –> Page Versioning used together have limitations. The two features serve different purposes: - Page Templates are reusable layout patterns that make page creation easier and avoid the manual work of users. - Staging –> Page Versioning can be considered a...
Set Site Role Permissions for Documents and Media are not applied
legacy Troubleshooting
Issue If I create a site role with only the view permission for Documents and Media, the user assigned to it still can access not only the view but all the other options. Environment Liferay DXP 7.0  Resolution When you create a user, he/she will be a site member in order to access the...
Who is this Anonymous User?
legacy
Issue I started noticing actions logged in the Audit trail as a Blank User (user id 0). Who is this Anonymous user? Environment Liferay DXP 7.0 (Fix Pack 60 onwards) Liferay DXP 7.1 Liferay DXP 7.2 Resolution The Anonymous User record is actually a feature of Liferay that addresses the...
Search option is not visible under site membership using SOLR
legacy Troubleshooting
Issue  After configuring SOLR, search option under Site Membership is not visible. Environment Liferay DXP 7.0 SOLR Server 5.2.1 Resolution If you are not getting the search option under Site membership then the issue is resolved in fix-pack de-35 or above and the latest Solr plugin...
Document library folder creation limit of 65533 or 32767 (AIX) exceeded
legacy Troubleshooting
Issue Creation of new folder fails with IOException I have hit the underlying operating system's limit for the number of files/subfolders per folder. With FileSystemStore or AdvancedFileSysteStore you can run into this problem.  Environment Portal 6.2 DXP 7.0 DXP 7.1 Resolution Reduce...
Is request-based p_auth token supported to prevent CSRF attack?
legacy
Issue To prevent CSRF attacks, Liferay provides options to enable authentication token security checks. The current token is session-based token. Is request-based p_auth token supported? Environment Liferay DXP 7.1 Resolution Currently, the p_auth token is generated based on the user...
Trash don't show up in site content
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Recycle Bin doesn't show up in site content Environment Liferay Portal...
How to export Journal article from Liferay portal 6.2EE and import it to DXP 7.1
legacy
Issue Recommended approach to export Journal article from Liferay portal 6.2EE and import it to DXP 7.1 Environment Liferay Portal 6.2 EE Liferay DXP 7.1 Resolution LAR files are version dependent. The portal upgrade is the Recommended approach to export the journal articles from the...
Document that is downloaded instead of previewed in the browser
legacy Troubleshooting
Issue A document with an especial extension is automatically downloaded if visit its URL instead of show it in the browser. Environment Liferay 6.2 Liferay DXP 7.0+ Resolution This is because that specific extension is not listed on the default MIME type list:...
Unable to edit uploaded document in Document and Media Portlet.
legacy How To
Issue In Liferay Portal 6.2, while previewing a document, there were options present to edit, delete the document. But in Liferay DXP 7.0, by default these options are not visible while previewing a document. Environment Liferay DXP 7.0 Resolution The first approach is by going to Site...
How to create Wiki page with attachment
legacy Troubleshooting
Issue When I create a new Wiki page there is no attachment section. Where can I find it? Environment Liferay DXP 7.0 Resolution First, save the newly created page, then edit it Now you can see the attachment section and you can add files to your Wiki page.  Additional Information While...
How HTTP cookies are being used in Liferay Portal 6.2
legacy
Issue How are cookies are being used in Liferay Portal 6.2 Environment Liferay Portal 6.2 EE Resolution What are cookies: HTTP cookies are small bits of data that are sent by the web application but stored locally in the browser. This lets the application use the cookie to pass...
Migrating the users from one portal to another
legacy How To
Issue The requirement to import or migrate users from one Liferay Portal to the another Liferay Portal. Environment Liferay Portal 6.2 Resolution Importing users between the environments is not currently available as an out of the box feature. However, if you want to achieve this...
How to access a custom navigation menu in theme
legacy How To
Issue DXP 7.0+ provides capability to create navigation menus from the UI (production menus). However, after creating one navigation menu, I am trying to refer the menu items inside theme. I know the default main nav can be accessed in the theme (as navItems in init.ftl), so I wonder if...
The Password Reset Screen is no longer showing the "Please set a new password" description
legacy
Issue After upgrading from 6.x to 7.x, the Password Reset Screen is no longer showing the "Please set a new password" description text. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The "Please set a New Password" text has been removed intentionally (LPS-58716)...

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