Legacy Knowledge Base
Published Jun. 30, 2025

Unable to view users assigned to a particular Site Role

Written By

Madhusudan Sharma

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Issue

  • Unable to view the "Users" tab or section to view the list of users assigned to the particular site role in order to verify & delete unwanted users.
  • Steps: Navigate to Control Panel > Roles > Site Roles and here, no option to view/delete the assigned users to the site roles.

Environment

  • Liferay DXP 7.4

Resolution

  • The UI provides no way to view/delete the users directly in the Control Panel > Roles > Site Roles.
  • However, to view, which user is assigned to a particular site role, it can be achieved by checking individual users. For this, navigate to Control Panel > Users and Organizations > 'select the user' > Roles > Site Roles. (The user can be removed from that site role by clicking the (x) button)
  • Additionally, an alternate way can be using the Database (by running some SQL queries) that is as follows -
    1. Find the 'roleId' of the site role in the 'Role_' table.
    2. Use the 'UserGroupRole' table to find the userId belonging to the site role.
    3. Now, use the 'User_' table to find out who the user is with the userId.
    4. To remove the user from the site role, (Navigate to Control Panel --> Users and Organizations --> 'select the user' --> Roles --> under site roles you can find the site role)
    5. Click on the (x) button to remove the user from the site role.

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