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Issue Leverage browser caching in Liferay Environment Liferay Portal 6.2 Resolution The query is regarding the SEO implementation and falls beyond the scope of Liferay support. Additional Information Article: Leverage...

IKEv1 IPSec VPN Deprecation

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Introduction A group of researchers has found vulnerabilities in implementations of the Internet Key Exchange version 1 (IKEv1) protocol in firewalls and other networking applications...

Restricting the search result

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Issue After uploading a video with extension mp4 and web content, with the same name. Now when searching with the name, the results show both the mp4 video and the web content. However, it should show only Web content...

"Submit for Publication" button is inactive after a workflow task is rejected

legacy How To

Issue Using the Single Approver Workflow, if a content reviewer rejects the submission, we cannot resubmit after editing it, because the "Submit for Publication" button is inactive and cannot be clicked....

How to configure liferay to invoke web services with Digest Auth

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Issue How to configure Liferay to invoke web services with Digest Auth and use it in a client. As example we'll use POSTMAN Environment Liferay DXP 7.1+ Resolution As example, we are going to configure the access to...

Why does the LDAP import schedule start over whenever I reset my server?

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Issue I would like my LDAP import to run at specific times and dates. I can set LDAP import intervals by number of minutes through either System Settings or Instance Settings: Control Panel > Configuration >...

How to add image extension .webp on editor when creating a new web content in Documents & Media

legacy How To

Issue Can't add image extension .webp on editor when creating a new web content Environment DXP 7.0 or higher Resolution In order to upload and work with .webp extensions in Documents and Media, follow these steps:...

[AC] Gaining Access to Liferay Analytics Cloud

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This content is available to customers with active Liferay Analytics Cloud (AC) subscriptions This article documents how customers with an active Analytics Cloud subscription can gain access to a Workspace on...

Field value is not shown in Web Content if the Structure field is configured as non-localizable

legacy Troubleshooting

Issue When creating a Structure (Content & Data > Web Content > Structures) and configuring a field as non-localizable, the value defined in the Web Content created from that structure is not shown. Environment...

Drag & Drop zone is missing when uploading a image in web content

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Issue After installing DXP 7.1 FP18, the Drag & Drop zone is missing when uploading a image in web content. Steps to reproduce: Add a new web content structure with image field. Add a template for the structure created. Add...

OpenID Connect does not work with Azure AD B2C

legacy Troubleshooting

Please note that this Fast Track applies to versions before our Quarterly Release 2024.Q1. From Quarterly Release 2024.Q1 on, this function is enabled as described in LPD-9397. Please...

Liferay Developer Studio 3.9.3 Release Highlights

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Liferay Developer Studio provides an all-in-one, integrated development environment based on Eclipse for developers to build plugins for the Liferay Digital Experience Platform. Liferay Developer Studio is an Eclipse...

HTML formatting lost when toggling the code view

legacy Troubleshooting

Issue After installing Fix Pack 9 or Fix Pack 10, the formatting that can be seen when viewing the HTML code view is lost when toggling back and forth between the different view options. For Example, initially, the...

Unable to configure the Web Content custom template key value in place of autogenerated template key

legacy Troubleshooting

Issue Unable to configure the Web Content custom template key value in place of autogenerated template key. Environment Liferay 7.3 Resolution For Web Content, toggle the setting in Control Panel - System Settings -...

SSLHandshakeException handshake_failure after updating Liferay Workspace

legacy Troubleshooting

Issue SSLHandshakeException handshake_failure is thrown after updating the Liferay Workspace version, as shown below: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure at...

"Error on rename of" tables during upgrade when using Windows 10 and MySQL

legacy Troubleshooting

Issue When performing a Liferay upgrade, the process stops and you find the following error in the log: 2021-05-06 08:49:36.319 INFO [main][UpgradeProcess:115] Failed upgrade process...

Unable to add new web content folder when characters blacklist is empty

legacy Troubleshooting

Issue When the Characters Blacklist is empty in either of these locations: Control Panel>Configuration>Instance Settings>Web Content Control Panel>Configuration>System Settings>Web Content>Virtual Instance...

Uploaded documents are not visible on a different machine

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Issue Configure common database for two Liferay servers. Now, whenever try to upload an image on one server then the same image is not getting visible on another server even though the right URL path has been set...

How to implement Accelerated Mobile Pages (AMP) in Liferay?

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Issue How to implement Accelerated Mobile Pages (AMP) in Liferay? Environment Liferay DXP 7.2 Resolution Accelerated Mobile Pages are not supported in Liferay as of now. However, there is already a feature request in...

Form Storage Adapter is not visible in the form storage type dropdown.

legacy Troubleshooting

Issue Post deploying the form storage adapter module it's not visible in the form storage type dropdown. Environment Liferay DXP 7.3 Resolution While creating form storage adapter "ddm.storage.adapter.type" value...

Using LMDD with Browser Mobile Emulators

legacy Troubleshooting

Issue I'm seeing that the LMDD does not always properly detect a mobile device if I'm using a browser mobile emulator. In this example, the LMDD app was set up to display mobile device information using the Device...

Cleaning Data in Embedded Elasticsearch 7

legacy Troubleshooting

Issue When starting up Liferay DXP 7.3 with a clean database, I'm encountering a Red Health status for my embedded Elasticsearch server: 2021-04-08 18:27:44.067 ERROR [main][ElasticsearchEngineConfigurator:93] bundle...

Is it possible to modify only a single instance of a service?

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Issue I have multiple instances running of the same service. Is it possible to deploy changes (different configuration or jar files) to just one of the containers instead of applying them to all instances?...

Content can not be updated: The MySQL server is running with the --read-only option

legacy Troubleshooting

Issue Any kind of update transactions do not work and users are not able to create/update web content, files, etc, in the portal. There are several errors in the Liferay Service's log about java.sql.SQLException: The...

How to change the logo for Application Menu?

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Issue How to change the logo for Application Menu? Environment Liferay DXP 7.3 Resolution The logo for Application Menu can be changed according to the following steps. Stop the server. Place the new log...

FreeHTML - shows text undefined when clicking on it's preview

legacy Troubleshooting

Issue Steps to reproduce: Create a content page and drag the Free HTML component on it from the default fragments list. Edit some text Then click in the preview on the right. It will show text undefined. Again making...

When granting the "View" permission only for "Forms" and "Documents and Media" to a Role, the Users with this Role is able to see the "Add" button and can add assets in "Forms" and "Documents and Media"

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Issue When granting the "View" permission only (as below) for "Forms" and "Documents and Media" to a Role, the Users with this Role is able to see the "Add" button and can add things in "Forms" and "Documents and Media"...

Commerce - Users with membership to the same account cannot view each other's orders

legacy Troubleshooting

Issue I can't view an order made by another member of the same account Sample scenario: ---------------------------------------------- Setup 1 Minium Site (Title: MiniumABC) 1 Account (Title: AccountABC) 2 Users...

Cannot publish or import site (due to missing references) when asset publisher shows displays from another site

legacy Troubleshooting

Issue An asset publisher in a site A can be configured to show assets from site A itself and from other sites (B, C, ...). If such a site A is then exported and imported to a site in another environment, or...

Admin is not able to see any user in droplist to whom the task can be assigned

legacy Troubleshooting

Issue After applying a 'Single Approval Workflow' on web content. The admin user is not able to assign any task to any other user as the droplist becomes disabled. Environment Liferay DXP 7.2 Resolution A 'Regular...

How do I add Captcha in Sign in Portlet?

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Issue I would like to add Captcha in Sign in Portlet, as I can do in Create Account and Forgot Password options. Environment DXP 7.3 Resolution Unfortunately, there is no out-of-the-box feature to enable Captcha...

I cannot upload images on Web Content larger than 50kb

legacy Troubleshooting

Issue After uploading a small image greater than 50kb in the Featured Image of a Web Content, it does not allow to publish the changes, the following message is displayed: Error: Please enter a small image with a...

Liferay Digital Experience Platform Readme

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Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform (DXP). Liferay DXP allows you to create and connect personalized digital experiences across...

The source code format is misaligned in the AlloyEditor

legacy Troubleshooting

Issue When updating the DXP 7.1 instance patch level from de-17 to de-20, the code view shows the misaligned format of the tags in the editor of the web content. To format it again, every time while editing the code,...

Adaptive Media does not show errors in logs

legacy Troubleshooting

Issue Adaptive Media cannot process some images, but the only info about these errors is found in the UI alone, as shown in the image below. No related errors can be found in the logs. Environment Liferay...

Broken Document Links in Search Results

legacy Troubleshooting

Issue Clicking on a link to a document in Search Results leads to a /null page and error: Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This behavior is reported and fixed in LPS-93120. The fix has been released...

How to Setup HTTPS on Tomcat for Liferay Portal 6.2 and DXP 7.0

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Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....

Sorting using localizable and indexable fields from structure is not working

legacy Troubleshooting

Issue When trying to get a search result, sorted by some localizable and indexable fields defined in a structure, the configured Sort widget does not work properly. The issue can be reproduced with these steps:...

Facing issues with the workflow powered application

legacy Troubleshooting

Issue When trying to create a workflow-powered app, It's changing the app version which is as expected but when clicking the app again to modify or edit anything then the 'NullPointerExceptions' in the Liferay...

How to modify the web.server.display.node and company.security.strangers.verify properties in a Liferay PaaS environment

Issue After updating our Liferay PaaS service version to v4.1.0+, our team noticed that the -uat environment now has the instance's node information displayed in the footer of Liferay pages. We tried to set...

Is it possible to fill a form field using a URL parameter?

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Issue I would like to have a predefined value for a field in a Liferay form. Is it possible to pass this predefined value using a URL query parameter? Environment Liferay DXP 7.0 or higher. Resolution Passing a...

Custom module created from form-field template not working as expected

legacy Troubleshooting

Issue I created a custom form field using the form-field template in Developer Studio, but when I deploy the module, the form field is not working as expected. The form field does not render and the form never...

Site Admin can't access Fragments page if Global fragments exist in the portal

legacy Troubleshooting

Issue After adding fragments in the Global site, site administrators are encountering a Fragments is temporarily unavailable error when attempting to access the Fragments under Site Administration. Environment DXP 7.2+...

Blocking IPs in Liferay Cloud

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Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You do not want a specific IP (or a range of IP...

WARNING "filterNormalizeUri received bad value" when working with blog entries

legacy Troubleshooting

Issue The following WARNING is obtained when editing/listing blog entries: WARNING [http-nio-8080-exec-7] com.google.template.soy.shared.restricted.Sanitizers.filterNormalizeUri |filterNormalizeUri received bad...

Why the error "java.lang.IllegalArgumentException: none of the ciphers........are supported by this JVM" is thrown in the logs

legacy Troubleshooting

Issue What is the reason behind the following error which is thrown in the logs? [server.startup : 2][com_liferay_portal_search:103] [com.liferay.portal.search.internal.SearchEngineHelperImpl(549)] The...

On the Geo-location, all uploaded documents for a single location should be visible by clicking upon the marked pointer

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Issue When we upload more than one document for a single location and try to see all uploaded documents by clicking on the marked pointer in the map only one document will be visible. Environment Liferay DXP 7.2...

The purpose of the "Skip to Content" button

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Issue If a user presses the Tab key when the URL is highlighted, a "Skip to Content" button appears. Selecting this button with your mouse does not appear to do anything. Environment Liferay DXP 7.0 Liferay DXP 7.1...

Where can I find the source code of Liferay Connector to Elasticsearch 6 plugin?

legacy How To

Issue Where can I find the source code of Liferay Connector to Elasticsearch plugin? For example Liferay Connector to Elasticsearch 6 and: com.liferay.portal.search.elasticsearch6.api-2.1.6.jar...

Liferay Screens on Liferay DXP 7.2 and latest Google announcement about Android API level 30 support

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Issue As per https://developer.android.com/distribute/best-practices/develop/target-sdk#pre11, Google notified that By August 2021, new apps must target at least Android 11 (API level 30). By November 2021, all...

Wrong word breaking in forms page titles

legacy Troubleshooting

Issue If the text in the form page title is too long, the text wrapping cut words at any character. Environment Liferay DXP 7.0 with fix-pack de-98-7010 or older. Resolution Request a hotfix with the LPS-73685....

Wrong word breaking in forms description

legacy Troubleshooting

Issue If the description of the form is greater than the text width, the line must be broken and the text afterwards is not wrapped correctly. Environment Liferay DXP 7.0 with fix-pack de-98-7010 or older. ...

The liferay service can't connect to database after upgrading service image

legacy Troubleshooting

Issue After upgrading the liferay service image to version 4.0.4 or higher, Liferay DXP can no longer connect to the database service, showing errors when trying to connect to the database with the...

Can edit option from content approval be removed or disabled ?

legacy Troubleshooting

Issue The workflow has been enabled for web content. For that, one site role has been created that can approve or reject it. But while approver assigns it to themself, they will get edit option also and from the...

Can not install a hotfix in DXP 7.3 with fixpack dxp-1

legacy Troubleshooting

Issue Can not install a hotfix built for Liferay DXP 7.3 with baseline dxp-1. Patching tool shows a warning message about missing fixes Environment Liferay DXP 7.3 with dxp-1 Resolution Please use the...

Post deployment of SAML plugin the SAML Admin page is blank

legacy Troubleshooting

Issue After deploying the SAML plugin in the Liferay instance, the SAML admin page displayed blank. Below Stack trace occurs in the log at the time of performing the above actions. 2021-03-23 19:14:22.610 WARN...

Can I create unidirectional asset links?

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Issue In Liferay, when I configure Related Resources of a specific asset, I see that the asset links are bidirectional (two-way) by default. For example, if 'Web Content A' is published with 'Web Content B' as a related...

Guest user can not upload file in a form within the Forms widget

legacy Troubleshooting

Issue If you have a Form with an upload field set to allow Guest users to upload files, it works fine by using the Form link. However, if you display this Form through the Form widget, a guest user can not...

How to install a different version of Patching Tool?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes you need a different version of Patching...

Page getting deleted after disabling Remote Live Staging

legacy Troubleshooting

Issue Page is getting deleted after disabling 'Remote-Live Staging'. Reproduction Steps: 1. Setup 2 Liferay environments, one for staging and one for live. 2. Create a page in the staging environment and add some...