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Published Sep. 10, 2025

Error after installing Liferay Reports App

Written By

Debora Vita

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Issue

  • After installing the Reports App in Marketplace, the bundle starts with the following errors in the logs and the Reports App is not available.
  • 2023-12-22 12:03:06.499 ERROR [Framework Event Dispatcher: Equinox Container: 4e1c55cc-28c5-455d-8782-4c45737be7f1][Framework:47] FrameworkEvent ERROR
    com.liferay.portal.kernel.log.LogSanitizerException: org.osgi.framework.BundleException: Could not resolve module: com.liferay.portal.reports.engine.console.jasper [91]_ Unresolved requirement: Import-Package: com.microsoft.schemas.office.powerpoint; resolution:="optional"_ Unresolved requirement: Import-Package: com.microsoft.schemas.office.word; resolution:="optional"_ Unresolved requirement: Import-Package: net.sf.cglib.proxy; resolution:="optional"_ Unresolved requirement: Import-Package: org.apache.batik.anim.dom; resolution:="optional"_ Unresolved requirement: Import-Package: org.apache.batik.bridge; resolution:="optional"_ Unresolved requirement: Import-Package: org.apache.batik.dom; resolution:="optional"_ Unresolved requirement: Import-Package: org.apache.batik.dom.svg; resolution:="optional"_ Unresolved requirement: Import-Package: org.apache.batik.ext.awt; resolution:="optional"_ Unresolved requirement: Import-Package: org.apache.batik.ext.awt.image; resolution:="optional"_ Unresolved requirement: Import-Package: org.apache.batik.ext.awt.image.renderable; resolution:="optional"_ Unresolved requirement: Import-Package: org.apache.batik.gvt; resolution:="optional"_ Unresolved requirement: Import-Package: org.apache.batik.gvt.font; resolution:="optional"_ Unresolved requirement: Import-Package: org.apache.batik.svggen; resolution:="optional"_ Unresolved requirement: Import-Package: org.apache.batik.util; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.asn1; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.asn1.cmp; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.asn1.cms; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.asn1.nist; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.asn1.ocsp; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.asn1.pkcs; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.asn1.tsp; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.asn1.x500; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.asn1.x509; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.cert; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.cert.jcajce; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.cert.ocsp; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.cms; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.cms.bc; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.crypto; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.crypto.engines; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.crypto.modes; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.crypto.paddings; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.crypto.params; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.jce.provider; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.ocsp; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.operator; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.operator.bc; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.tsp; resolution:="optional"_ Unresolved requirement: Import-Package: org.bouncycastle.util; resolution:="optional"_ Unresolved requirement: Import-Package: org.etsi.uri.x01903.v14; resolution:="optional"_ Unresolved requirement: Import-Package: org.openxmlformats.schemas.schemaLibrary.x2006.main; resolution:="optional"_ Unresolved requirement: Import-Package: com.liferay.portal.reports.engine.messaging; version="2.0.0"_ [Sanitized]
    at org.eclipse.osgi.container.Module.start(Module.java:444) ~[org.eclipse.osgi.jar:?]
    at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1682) ~[org.eclipse.osgi.jar:?]
    at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1662) ~[org.eclipse.osgi.jar:?]
    at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.doContainerStartLevel(ModuleContainer.java:1624) ~[org.eclipse.osgi.jar:?]
    at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1555) ~[org.eclipse.osgi.jar:?]
    at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1) ~[org.eclipse.osgi.jar:?]
    at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230) [org.eclipse.osgi.jar:?]
    at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:340) [org.eclipse.osgi.jar:?]
    2023-12-22 12:03:06.550 ERROR [Start Level: Equinox Container: 4e1c55cc-28c5-455d-8782-4c45737be7f1][ROOT:47] bundle com.liferay.portal.reports.engine.console.service:8.0.19 (92)BundleComponentActivator : Unexpected failure enabling component holder com.liferay.portal.reports.engine.console.internal.settings.definition.ReportsGroupServiceConfigurationBeanDeclaration
    java.lang.NoClassDefFoundError: com/liferay/portal/kernel/settings/definition/ConfigurationBeanDeclaration
    at java.lang.ClassLoader.defineClass1(Native Method) ~[?:1.8.0_221]
    at java.lang.ClassLoader.defineClass(ClassLoader.java:763) ~[?:1.8.0_221]

Environment

  • DXP 2023.Q3.2

Resolution

  • Please contact Liferay Support to request a patch with a new Liferay Reports .lpkg file.
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