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Adding to the web.xml With Ext Plugins
A supported use case for using Ext Plugins in Liferay DXP is adding additional functionality to Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized...
Modifying Liferay DXP's web.xml file
A supported use case for using Ext Plugins in Liferay DXP is modifying Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized Customization with Ext...
Why was my custom domain rejected by Liferay PaaS?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why was my custom domain rejected by Liferay...
Connection Timeout Caused by 'org.dom4j.DocumentException' When Deploying Portlet, Hook, Etc.
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation...
Users May Appear in the Database but Not in Liferay Control Panel
You may encounter an issue where specific users, or a group of users, are not appearing with the Control Panel. If upon querying the relevant tables in the database you are able to see...
NoSuchGroupException' Occurs When Deleting Deactivated Users
When deleting deactivated users from UI or through API, NoSuchGroupException is thrown as follows. Example 1 com.liferay.portal.NoSuchGroupException...
Default Landing Page Action Is Not Supported When Using Third-Party Authentication Mechanism
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles...
Enabling Directory Indexing
Description If directory indexing is enabled, document libraries are browsable through the URL not only for site admins but for anyone according to the default Document Library permissions. This could result in permission /...
Cluster Fails to Start Up Due to JGroups Update
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Changing the total number of fields in the index for Elasticsearch through DXP
This article documents how to increase the maximum number of fields in the Elasticsearch index through the Control Panel in DXP 7.0, 7.1, 7.2, and 7.3.  The default settings are set to 7500 fields and there is normally...
Search portlet does not automatically reindex when new user is added
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The intended behavior of the Liferay...
Sending e-mail by announcement portlet
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use...
Troubleshooting Activation Key Issues
For customers working on Liferay DXP, Liferay Commerce or Liferay Portal, this article serves as a troubleshooting guide for activation key issues. Table of Contents Reading Folders...
Users Fail to Import When First Name is Missing in LDAP
 This article discusses an apparent issue when Liferay Portal will throw a ContactFirstNameException error in the console. This error message appears when the first name is left out if importing a user from an LDAP...
Staging Issues with Blogs Portlet
 The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on...
Group Mapping Left Blank In LDAP Export Leads to Errors
This articles serves as a troubleshooting guide. When Liferay is configured to export users from the portal to LDAP, the following error is encountered: 09:18:31,903 ERROR [LoginAction:128]...
LDAP Authentication and User Import/Export
This article provides an overview of LDAP integration with Liferay DXP 7.0. This content on authentication, user Import/Export, configurations, upgrade considerations and what has changed from previous Liferay...
SQL Server Database May Lock When Publishing Content in a Staged Environment or Importing a LAR
Liferay portal may appear to hang or be unresponsive when importing a LAR or publishing to staging. This occurs if the database used in your environment is a SQL Server with default...
Restricting Access to Specific User Fields
This article documents how to restrict access to specific fields for certain users in the Liferay platform. For example, there may be the need to set the email address field for users...
Content Not Being Found By Search
When searching the portal, you may find that search fails to find a piece of content (articles, images, message board, blog posts, etc). This can happen due to multiple reasons:...
CKEditor Issues in Liferay Portlets
Many Liferay portlets—such as the Blogs portlet, the Web Content portlet, the Wiki portlet, and so on—utilize CKEditor. This article discusses ways to approach and troubleshoot issues involving CKEditor within...
Internet Explorer 11 Memory Leaks
Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge.  As the browser memory usage of...
Known Issues: Liferay DXP 7.1 Fix Packs and Service Packs
Note: This article is no longer maintained and is only made available for your reference. All the information in this article can now be found in the Liferay DXP Release Notes. This article documents a list of known...
Removing Sample Document Types in the Documents and Media Repository
Description This article describes how to remove the default "Document Types" from the Documents and Media portlet. These sample Document Types are created when Liferay DXP 7.0 is started for the first time. These...
Setting Up Liferay Portal on tc Server 2.9.3
This guide is on how to set up tc Server 2.9.3. Resolution Download the tc Server zip file called: vfabric-tc-server-standard-2.9.3.RELEASE.zip. Open a command prompt to...
Configuring Cookies' httpOnly Status
Description By default, the Liferay platform sets all of its cookies to httpOnly true in its portal.properties file (Liferay 6.2 and earlier) or in its system.properties (starting with Liferay 7.0) files. # #...
Installing SOLR on a Two Node Cluster
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
How to configure HTTPS in Tomcat for Liferay DXP 7.3
Introduction Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding...
List of Special Characters which cannot be used for tagging
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Unable to Access Liferay Due to Missing Theme(s)
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
What is the significance of "Reset preview and thumbnail file for Documents and Media" option?
This article is designed to show how to regenerate image and document previews in case they are corrupted or missing. Resolution To regenerate the previews: Navigate to Control Panel → Configuration → Server...
Lucene Indexing Errors
If organizations are missing in the control panel and are accompanied by Lucene indexing errors they can be the result of not having the proper settings. Resolution In...
License fails to deploy due to permissioning
One error that can occur in deploying licenses doesn't have anything to do with the app server but rather arises due to the permission settings on the operating system. Some symptoms...
Installing the New Version of Renamed Marketplace and Enterprise Search Applications in DXP
Introduction This article documents how to install the new version of a renamed Marketplace application in Liferay DXP. The names of some Liferay Marketplace applications have been changed in order to distinguish...
Unable to upload documents to Document Library from remote machine through web service larger than 3MB
Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any...
FAQ for LDAP on Liferay DXP
This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents some of the most frequently asked questions regarding the use of Lightweight Directory Access Protocol...
Installing Liferay Sync
  This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  This article houses documentation...
Liferay Activation Key Deployment Instructions (Table of Contents)
This article outlines the straightforward steps that are required to deploy your activation key for the Liferay Portal. Note that the instructions will vary depending on which version...
Managing Organization Request Notifications
As a Help Center user, you can be a member of one or many different organizations. If you're a member of a shared organization, you can see tickets for all members of that organization. You can also receive...
Sorting Structures by Name
This article outlines how to display created web content structures alphabetically. Resolution Steps Open the portal-ext.properties file. Set journal.browse.by.structures.sorted.by.name to true Go to Site...