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'View' option is displayed when the user can edit it
legacy Troubleshooting
Issue View option is always displayed Steps to Reproduce: 1) Navigate to Object Admin 2) Create an object 3) Click on the kebab menu Expected Behavior: 'Edit' is displayed instead of 'View' 'View' is displayed only...
Upgrade failed with no logs, certain modules are not upgraded
legacy Troubleshooting
Issue We do not have anything in our upgrade logs after we tried to upgrade from 6.2 to DXP 7.3. We ran this command in gogo shell (7.3), upgrade:check , and found these modules that have not been updated yet, e.g.:...
Blocks in object layout cannot be deleted by the user
legacy Troubleshooting
Issue The user cannot delete a block in the object layout Steps to Reproduce: 1) Navigate to Menu > Control Panel > Objects 2) Create a new object (with fields) 3) Define the layout of the object 4) Add a tab and a...
Unable to delete commerce product
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack-16 + Commerce Version 2.0.7. 2. Create a site using minium template. 3. Delete the created site. 4. Now, delete the created products which were created...
Differences between manual and automatic fragment propagation for resources
legacy
Issue If you have a fragment with some resources, you can either import them on the UI each time you want to update it, or you can deploy them by placing the zipped fragment into the <liferay-root>\deploy folder. Are...
Integrating AlloyEditor fields in AUI forms
legacy How To
Issue CKEditor textareas are usually introduced in JSP pages by calling the taglib InputEditor: <liferay-ui:input-editor contents="<%= HtmlUtil.escape(title) %>" editorName="ckeditor" name="titleEditor"...
The maximum number of submissions allowed for this form has been reached
legacy Troubleshooting
Issue I have a form with an Upload field on it and sometimes I get this error under that field: "The maximum number of submissions allowed for this form has been reached" Environment DXP 7.3 DXP 7.4 Resolution There is a...
Add workflow button is not present in Process Builder
legacy
Issue Going to Control Panel > Workflow > Process Builder the add button is missing.   Environment Liferay DXP 7.3   Resolution This is the expected behaviour since users with permission to edit or publish...
How can I disable document versioning?
legacy How To
Issue I'd like to disable document versioning (so that every document has only one version) Environment 7.2+ Resolution You cannot disable versioning altogether, per se, but you can reach an equivalent result by limiting...
Assign a Display Page Templates to multiple Web content after migrating from a previous version of DXP 7.1
legacy Troubleshooting
Issue In versions prior to 7.1 there were no Display Page Templates to use with web contents. After migrating to 7.1+, we can create a default Display Page Template associated to an existing web content structure from...
Cannot assign roles unless the User role has permission to view the Administrator role
legacy Troubleshooting
Issue No new roles can be assigned if the User's View permission on the Administrator role is revoked. Steps to reproduce: 1) Startup Liferay server 2) Log in as your administrator 3) Create a role, call it...
Restore process is stuck at xx % in trial environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The restore process will not complete in our trial...
Cumulative Layout Shift (CLS) improvement for IMG tag
legacy
Issue When uploading an image in Liferay, the image is rendered with something like this: <img src="/documents/20124/0/LBDLC.png/02956bfc-f95b-cf02-fb01-70e339ba332b?t=1614666679643" alt="the description"> The...
Custom domains do not accept wildcard
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After modifying the webserver service to add new custom...
Unable to create Private pages in DXP 7.4
legacy How To
Issue Unable to find Create Private Page options in DXP 7.4 Environment Liferay DXP 7.4 Resolution Starting from Liferay DXP 7.4 U22 & GA 22 our product team has deactivated the Private pages of any fresh installation....
Checkout process redirects to the shipping address
legacy Troubleshooting
Issue While doing the checkout of another user, it redirects to the shipping address step. Steps to reproduce: 1. Start Liferay DXP 7.4 2. Sign in as Admin. 3. Create a Minium site. 4. Create two buyer users of...
Unable to save 'Apply Tax To' as 'Shipping Address' in tax calculation
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a 'Minium' Site. 3. Navigate to Channels. 4. Select the channel. 5. Click on 'By Address' under Tax Calculations. 6. Navigate to 'Tax Rate Settings'...
RSS feed is not working
legacy
Issue BY DEFAULT, the RSS feed preview link does not generate these fields( Cover Art, Author, Email Address). Environment Liferay DXP 7.1 Resolution Please note: The following information involves customizations...
Collection Display Fragment collection selector displays collections of Parent site at the Child Site Scope
legacy Troubleshooting
Issue Under the child site scope, the child site collections are not filtered and displayed for selection. Steps to reproduce: 1) Navigate to Control Panel --> Sites --> Sites and add a blank Site (TestSite). 2)...
'Collections is temporarily unavailable' error message on UI
legacy Troubleshooting
Issue When a collection uses a web content structure that has been deleted, the error 'Collections is temporarily unavailable' appears. Steps to Reproduce: 1) Navigate to Site > Content & Data > Web Content >...
Even if a private page exists, adding a new document using item selector on a site adds guest permissions
legacy Troubleshooting
Issue When adding new documents and media documents via item selector, guest permissions are added even when private pages exist. Steps to reproduce: 1) Create a new site. 2) Add a private page to the site. 3)...
Ext module based on patched original module is named as null.ext.jar after having been regenerated
legacy Troubleshooting
Issue We are developing an ext module to extend a liferay module, com.liferay.asset.browser.web, in this case, and we have configured the build.gradle of this ext module to use this package as the originalModule. We...
Error rendering the 404 URLs tab in the Redirection tool
legacy Troubleshooting
Issue In a given site, a user navigates to Configuration > Redirection > 404 URLs (tab) and this error appears in the server logs: 2022-02-22 13:26:42.295 ERROR [ajp-nio-0.0.0.0-8009-exec-50][IncludeTag:128] Current...
Error: compound selectors may no longer be extended is encountered when building the themes
legacy Troubleshooting
Issue When creating the bare-bone theme without any customization, the build is encountered with the below error: [14:26:26] 'build:compile-css' errored after 4.9 s [14:26:26] Error in plugin "sass" Message:...
The wrong date appears when the year format is four digits but the value is two digits
legacy Troubleshooting
Issue After clicking the publish button, the incorrect year appears. Steps to reproduce: 1. Navigate to Control Panel > Content & Data > Dynamic Data Lists 2. Add a New list 3. Select a Data Definitions 4. Create a...
The text field lacks an id, the label uses the name of the input as the for attribute
legacy Troubleshooting
Issue Since the text field has no an ID, the label uses the 'for' attribute to refer to the input's name Steps to reproduce: 1. Create a form and add a text field 2. Save and preview this form 3. Inspect the input...
Weak Cryptographic Hash and Ciphers Reported in VAPT of Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Weak Cryptographic Hash and Ciphers are reported in VAPT...
Resolve liferay-amd-loader errors for themes with React components
legacy Troubleshooting
Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ):...
Should the "Edit Template" option appear for Web Content on a Live Site?
legacy
Issue When publishing to a live site, "Edit Template" can be selected from the options menu of a Web Content Display portlet. Should “Edit Template” be disabled on the live site? Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4...
External connections getting failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue External connections getting dropped on Liferay PaaS...
Unable to upload the documents in Form
legacy Troubleshooting
Issue The upload select button is unselectable with a warning: You do not have permission to access the upload file on this form. Contact the form owner or portal administrator to request the access. Steps to...
Order Confirmation Error
legacy Troubleshooting
Issue When Seller Order Acceptance Workflow is enabled An error occurred while processing your payment is encountered on the order confirmation page. Steps to reproduce: 1. Create a 'Minium' site. 2. Navigate to...
Multiple Approve/Reject button is appearing for each workflow
legacy Troubleshooting
Issue When approval workflow is active for 'Commerce Channel', the multiple approve/reject button is appearing on the order details admin page. There should only be a pair of approve/reject for each order. ...
Preview of the content page is not working in case of rejection & re-submission in workflow
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay 7.3 and log in as admin.  2. Assign a single approver workflow to 'Content Pages' 3. Navigate to Liferay DXP Site and click on edit i.e on Home Content Page. 4. Place...
Admin pages are shown as search results by Google
legacy How To
Issue Searching for the right terms you can see how Google (or any other web search engine) can show admin pages, such as Control Panel or Site Admin, as entries in their list of results. Even when trying to...
In the web content structure, there is a missing Boolean (Checkbox) field
legacy Troubleshooting
Issue The Boolean field is missing in the web content structure. This same needed functionality is present in the form. Expected Behavior: Boolean Checkbox field present in web content structures, as is the case in...
What criteria are used to order the products by relevance?
legacy
Issue The Product Listing is showing result based on Relevance. I would like to know how this ordering works. Environment Liferay DXP 7.3 Liferay Commerce 3.0 Resolution Relevance is the default ordering defined by...
How to integrate Azure Chatbot with Liferay
legacy
Issue Is there any existing built-in integration for the Azure Chatbot with Liferay? And, if not are there any plans for this to be integrated at a later date? Environment Liferay DXP 7.x Resolution This functionality...
Guest User sees blank page when viewing Web Content from Search Results Widget
legacy Troubleshooting
Issue Steps to Reproduce: 1. Create a Widget page. 2. Place Search Bar and Search Results on the recently created page. 4. Create Basic Web Content (Demo Web Content) with an image and some text. 6. Create a new demo...
Invoking Antivirus Scanning in your developments
legacy
Issue If you enable the antivirus scanning it will check files on upload to Liferay applications such as Documents and Media, Message Boards,... but you can also invoke the antivirus scan API directly from your...