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Emails are not sent and MailMessageListener warnings appear on logs
Troubleshooting
Issue Emails are not sent and some MailMessageListener warn traces are written to the log file: [liferay/mail-1][MailMessageListener:135] Email test@domain.invalid will be ignored because it is included in...
Service builder does not respect service.xml setting json-enabled
legacy Troubleshooting
Issue The json-enabled value specifies whether or not the entity should be annotated for JSON serialization. By default, if the remote-service value is true, then the json-enabled value is true. When setting this...
A StaleObjectStateException is Thrown When Using a Liferay Service
legacy Troubleshooting
Issue After installing Liferay DXP 7.2 Service Pack 1 or Fix Pack 2 a StaleObjectStateException is generated when a customization uses a Liferay service to update or modify data: Caused by:...
ClientAbortException is thrown while navigating from one page to another
legacy Troubleshooting
Issue While navigating from one page to another, the following warning messages are thrown.  WARN [http-nio-8080-exec-4][PortalImpl:6751] org.apache.catalina.connector.ClientAbortException:...
How can I include my JSP in a Liferay Blade Servlet?
legacy Troubleshooting
Issue I'd like to include a JSP in the doGet method of my Servlet plugin. The following gives NullPointerException:  this.getServletContext().getRequestDispatcher("index.jsp").include(httpServletRequest,...
Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error
legacy Troubleshooting
Issue Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error, when a user was using IBM JDK for the 6.2 environment....
Update to DXP 7.2 Fix Pack 4 from DXP 7.2 GA1
legacy Troubleshooting
Issue When updating from DXP 7.2 GA1 to Fix Pack 4 you may encounter the following startup error: 2020-01-31 02:55:02.013 ERROR [Framework Event Dispatcher: Equinox Container:...
How to automatically log thread dumps when the portal is too slow in Liferay?
legacy How To
Issue How to automatically generate thread dumps when the portal is slow? Environment Liferay Portal 6.2 Liferay DXP 7.0,7.1,7.2,7.3, and  7.4 Resolution Liferay has provided the below two properties which...
Improve the Performance of JS Loader Modules Servlet
legacy Troubleshooting
Issue How could we minify js_loader_modules file to improve our page load performance? Environment DXP 7.1 Resolution Install Fix Pack 11 which includes the following fixes to improve the performance...
The portal becomes unresponsive due to java.io.IOException: Broken pipe error thrown in the log
legacy Troubleshooting
Issue The portal becomes unresponsive and the log is filled with the below error, ERROR [default task-112985][VirtualHostFilter:375] java.io.IOException: Broken pipe java.io.IOException: Broken pipe  at...
How to disable Scripting Console
legacy How To
Issue Even if Scripting Console is restricted to those with the server administration role, we would like to disable this scripting functionality in our 7.0 portal. Environment DXP 7.0 Resolution Scripting from...
Registration of certain characters may fail.
legacy Troubleshooting
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Login issue when configuring the SSL on JBoss EAP 7.0
legacy How To
Issue Login issue when configuring the SSL on JBoss EAP 7.0 Environment Portal: Liferay DXP 7.0 Application Server: JBoss EAP 7.0 Operating System: Ubuntu 19.04 Resolution Please Note: The following procedures and...
A Large Amount of Expired Records in SamlSpMessages and SamlSpAuthRequests Table Should be Cleaned up
legacy Troubleshooting
Issue The high CPU usage is observed every hour in the database server and a large amount of data exists in SamlSpMessages and SamlSpAuthRequests table.  Environment DXP 7.1 Resolution The root cause could be that the...
How to delete page scope
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
java.sql.SQLException: Incorrect string value and no Display Templates listed for the Breadcrumb widget
legacy Troubleshooting
Issue On startup, the server will print errors similar to these: ERROR [main][JDBCExceptionReporter:234] Incorrect string value: '\xE5\x9F\xBA\xE6\x9C\xAC...' for column 'name' at row 1 WARN...
Reference tag in service builder service.xml is not allowing to have MBMessage reference
legacy Troubleshooting
Issue Creating service module with reference <reference entity="MBMessage" package-path="com.liferay.message.boards" /> in service.xml. gradle buildService fails with  Exception in thread "main"...
Image not getting displayed in Interner Explorer 11 post upgrade from Liferay Portal 6.2 to Liferay DXP 7.1
legacy Troubleshooting
Issue Post upgrade from Liferay Portal 6.2 to Liferay DXP 7.1, the web content articles created using structure and template with an embedded image field will not display the respective image on IE 11 i.e....
How to test the Liferay API behavior
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
About log rotations
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Important Changes in Fix Pack Release Notes
legacy
Issue Some fix packs cannot be reverted or may have hard limits on which versions that the patch level can be reverted to. The reason why a rollback option is unavailable is due to database schema updates, plugin updates,...
Why is the server now timing out users after 15 minutes instead of 30?
legacy How To
Issue After updating past de-68 for Liferay DXP 7.0 or past dxp-5 for Liferay DXP 7.1 users are now timing out after 15 minutes. Environment Liferay DXP 7.0 using the Tomcat application server Liferay DXP...
SSL/TLS communication when connecting to the database
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...
About the destination of the log that Liferay outputs as standard
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Changing Site language while Site Template propagation is active is not possible
legacy Troubleshooting
Issue It is not possible to change the language of the Site made from a Site Template while propagation is enabled. Environment Liferay DXP 7.1 + Resolution You can change the language of a Site made from Site Template...
Does Liferay use the full version of JQuery?
legacy
Issue JQuery offers both "Full" and "Slim" versions of their libraries Some API is available in the "Full" version only Environment Liferay Portal Liferay DXP Resolution Liferay includes the "Full"...
DXP 7.2 Service Pack 1 (SP1) - New Improvements for Data Consistency
legacy
Liferay DXP 7.2 Service Pack 1 (SP1) includes changes that further improve data consistency within the Liferay platform. Highlights: Additional Liferay services now have Multiversion Concurrency Control (MVCC) enabled...
About automating the setup wizard
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Liferay DXP Feature Comparison
legacy
Each version of Liferay improves on the features and functionality of previous versions.  Since the release of Liferay Portal 6.2 EE, the Liferay platform has continued to evolve to...
Logging Mechanism for Liferay Database Pool
legacy How To
Issue 1. How to increase the logging around connection pool which can help to understand the activities within the connection pool? 2. What other container-managed database connection pool can be used instead of c3p0?...
Unable to search results which are greater than 10000
legacy Troubleshooting
Issue  The total number of count displayed in pagination is 10,000 due to which the assets present after 10,000 are not searchable. For Example: If there are 12,000 users in the portal, the users above 10,000...
Unable to resolve portal host java.net.UnknownHostException:[HOSTNAME] Name or service not known
legacy Troubleshooting
Issue When starting up the Tomcat server I get the following stacktrace: WARN [catalina-exec-15][PortalImpl:7173] Unable to resolve portal host java.net.UnknownHostException: [tomcat-host] Name or service not...
Liferay DXP 7.2 Database Portal Properties
legacy
This document has been updated and ported to Liferay Learn and is no longer maintained here. This article is intended to provide a list of all the Liferay DXP 7.2 properties that can be used to connect the database of your...
Cannot see calendar events after upgrade from 6.1 to DXP
legacy Troubleshooting
Issue After performing an upgrade from a Liferay 6.1 version to a DXP version, I cannot see the calendar events. Apparently the upgrade didn't handle them. Environment Portal 6.1 -> DXP Resolution There is s separate tool...
robots.txt is not updated despite being saved correctly in UI
legacy Troubleshooting
Issue Updating robots information for pages will show outdated information despite being saved correctly. Environment Liferay DXP 7.0, 7.1, 7.2 Resolution The value of host header in the request and the...
Blogs Image Properties Moved to OSGi Config
legacy How To
Issue After installing 7.2 fix pack 1 the blogs.image.max size and blogs.image.extentions settings do not persist. Resolution The blogs.image. portal properties have been modularized and need to be set in the Control...
How to check which applications you have installed from Marketplace
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Overwrite Cache-Control header settings for resources in liferay-web.xml file
legacy Troubleshooting
Issue How can I overwrite the Cache-Control header settings for resources that are served via the /documents/ path? We have tried updating the lifery-web.xml to add a servlet filter for that url-pattern, but the...
Requesting a Liferay Portal Activation Key
legacy How To
This article describes the process of obtaining a Liferay Portal Activation Key once the order has been placed and invoiced. Resolution Liferay customers can manage their projects and...
Re-Enabling the RSS Publisher Widget in DXP 7.1
legacy How To
The RSS Publisher widget has been hidden in DXP 7.1. It was included in the release, but hidden by changing the display category property to category.hidden. If you want to unhide the RSS Publisher widget,...
Portal Activation Key Deployment Instructions: Using the .xml key file
legacy Troubleshooting
Resolution Clear the ${liferay.home}/data/license folder Start the application server Place the attached key xml file in the Liferay deploy directory (${auto.deploy.deploy.dir} , which...
Generating Liferay SAML Environment's metadata.xml
legacy How To
This article describes how to generate Liferay SAML metadata from a web browser. SAML metadata in an XML file is configuration data required to automatically negotiate agreements between system entities, comprising...
Addressing Issues Caused by Using a Non-GMT user.timezone
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Applying a Customized Control Panel Theme
legacy How To
This article documents two ways to apply a custom theme for the control panel in Liferay DXP 7.0. Resolution Control Panel After portal starts up, deploy your custom theme war file. Make sure the following is added in...
Embedding Videos in Web Content Articles on DXP 7.0
legacy How To
This reference article describes the several different ways to embed videos in Web Content Articles in Liferay DXP 7.0. It is designed to supplement Liferay's Official Documentation on Publishing Web Content and...
Customizing Announcements Displays in the Announcement Portlet
legacy How To
This article details how to optimize the Announcement portlet using the "Customize Announcement Displayed" feature in Liferay Digital Experience Platform (DXP) 7.0. The Announcements app let people broadcast important...
Extending Core Classes Using Spring with Ext Plugins
legacy How To
This article documents a supported use case for using Ext plugins in Liferay DXP, which enables you to extend Liferay Digital Enterprise's core classes...
Setting Up Java and Ant Environment Variables
legacy How To
This article outlines how to setup the necessary environment variables to use Liferay portal and Plugins SDK. The article includes directions for both Windows and Ubuntu. Resolution...
パスワードポリシーを追加するために必要な権限
legacy
, knowledgeArticleType: reference, legacy: true, name: パスワードポリシーを追加するために必要な権限, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 67012, title: パスワードポリシーを追加するために必要な権限
メガメニューのサイト名からアクセスすると、設定していない公開ページのURLになります。
legacy
, knowledgeArticleType: reference, legacy: true, name: メガメニューのサイト名からアクセスすると、設定していない公開ページのURLになります。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 93749, title:...
ゲストユーザーはコンテンツを評価できますか。
legacy
, knowledgeArticleType: reference, legacy: true, name: ゲストユーザーはコンテンツを評価できますか。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 95553, title: ゲストユーザーはコンテンツを評価できますか。
Working With Liferay Single-Page Application (SPA)
legacy How To
This article introduces and documents some of the key concepts that need to be understood for working with Liferay Single-Page Application (SPA). Please see Senna.js documentation for...
Using Application Display Templates on Liferay DXP 7.0
legacy How To
Table of Contents Introduction to Application Display Templates (ADT) Working with an ADT: Media Gallery Using the API: Creating an ADT for Wiki Exporting / Importing ADTs Frequently Asked Questions and Troubleshooting...
SAMLログイン時、Liferay側のパスワード有効期限が切れている場合の動作。
legacy
, knowledgeArticleType: reference, legacy: true, name: SAMLログイン時、Liferay側のパスワード有効期限が切れている場合の動作。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112608, title: SAMLログイン時、Liferay側のパスワード有効期限が切れている場合の動作。
WAFの詳細を教えてください。
legacy
, knowledgeArticleType: reference, legacy: true, name: WAFの詳細を教えてください。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 108897, title: WAFの詳細を教えてください。
Building a DXP 7.0 Dashboard Example Using ELK
legacy How To
Liferay DXP 7.0 has close ties to Elasticsearch for search-related features.  As it happens, Elasticsearch is one part of the ELK stack.  So it is natural to ask, "What is possible if I use the whole ELK stack?"...
Webコンテンツ作成時に、お知らせの内容を確認しようとすると権限エラーが表示されます。
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Webコンテンツ作成時に、お知らせの内容を確認しようとすると権限エラーが表示されます。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 107540, title:...
変更リストの招待ユーザーは、記事やページの公開に必要な権限が無くとも、それらの変更が含まれた変更リストを公開可能でしょうか。
legacy
, knowledgeArticleType: reference, legacy: true, name: 変更リストの招待ユーザーは、記事やページの公開に必要な権限が無くとも、それらの変更が含まれた変更リストを公開可能でしょうか。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 100876, title:...
グローバルサイトへのアクセスを許可する権限を教えてください。
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: グローバルサイトへのアクセスを許可する権限を教えてください。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 103243, title: グローバルサイトへのアクセスを許可する権限を教えてください。
Staging Best Practices for DXP
legacy
This article documents some recommended suggestions that administrators should be mindful of when they prepare to use Staging on their Sites, or when they are managing their already existing Staging infrastructure....