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DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Solr 7 v2.1.0 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector...
liferay-search-tuning-rankings index is missing from Elasticsearch after installing DXP 7.2 FP8+/SP3+
legacy
Environment Existing Liferay DXP 7.2 installations after moving to Fix Pack 8+/Service Pack 3+ (FP8+/SP3+) patch level Elasticsearch 6.x/7.x Symptom After installing DXP 7.2 FP8+/SP3+, the...
On slow networks, the browser's console throws "A require() call has failed but no failure handler was provided" at frontend-js-spa-web@/liferay/init.es
legacy Troubleshooting
Issue Administrators may run their Liferay DEV instances on slow networks due to different reasons. In those cases, several issues will be observed: - Buttons unresponsive - Forms not showing data from the...
Password Reset Expiration Date
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...
Restoring Data
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). This article has been replaced by Restoring Data from a Backup...
Stuck reindex: How to check the progress of a reindex process and remove blocked BackgroundTask and Lock records
legacy Troubleshooting
Symptom Sometimes a reindex will take a long time and seem like nothing is happening. You simply see the reindex icon in the Control Panel bar and/or the percentage does not change.  Environment DXP 7.4 DXP 7.3 DXP...
After 7.0 > 7.1 or 7.2 theme upgrade, the menu to edit web contents will no longer be available
legacy Troubleshooting
Issue After upgrading to DXP 7.1 or 7.2 a 7.0 DXP theme created with the Liferay Theme Generator according to e.g. this tutorial: Upgrading Your Theme from Liferay Portal 7.0 to 7.2, the Web Content Display...
Module download link can not be opened on Liferay DXP Release Notes page with 404 error
legacy Troubleshooting
Issue  When trying to download modules like "com.liferay.saml.opensaml.integration" from Liferay DXP Release Notes page, the download link can not be opened with a 404 error. Environment Liferay DXP 7.2 Resolution...
Custom Facet does not work with custom field (expando) created as 'searchable as keyword'
legacy Troubleshooting
Issue Create a custom field for Web Content Articles name: mycustomfield type: text area set it 'searchable as keyword' Create a web content article and populate mycustomfield with any string (abc) call...
Liferay redirects to iframe source URL upon logging in
legacy Troubleshooting
Issue After adding an Iframe to a Liferay page and set the Source URL of that Iframe to e.g. /web/guest/page2, Liferay will redirect to /web/guest/page2 when logging in through the Welcome homepage. Environment...
CSS calc() incorrect minification when css.fast.load=true
legacy Troubleshooting
Issue When using the calc() function in a css file, e.g.:  calc(var(--elem-height) + 1px) the minifier inserts incorrect spaces after deployment, so the file cannot be interpreted: height: calc(var( - - elem -...
I cannot import a LAR file through the widget's Export/Import menu
legacy Troubleshooting
Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the...
When authorizing OAuth2 applications HTTP is used instead of HTTPS
legacy Troubleshooting
Issue If there's a web server in front of Liferay, when clicking on the Authorize button to authorize OAuth2 applications HTTP is used instead of HTTPS and the following WARNs are displayed in the log. 2019-11-08...
Startup errors after installing a hotfix with DXP 7.1 Fix Pack 17
legacy Troubleshooting
Issue After upgrading to a hotfix with Fix Pack 17, several errors related to OAuth are displayed Some examples : ERROR [main][OAuth2JSONWSPortalInstanceLifecycleListener:93] bundle...
Errors when submitting DXP to Google Search Console
legacy Troubleshooting
Issue After doing a URL Inspection - "Live Test" in the Google Search Console for the homepage of a Liferay DXP site, visual errors will appear in the "Screenshot" preview tab and "Page Resources" as well as...
"Unable to get search result view URL for class ..." error when searching for Polls and other entities from the Search Bar widget
legacy Troubleshooting
Issue When we search for for example a Poll ABC, the Poll is not found and in logs we will have ERROR like this: Unable to get search result view URL for class com.liferay.polls.model.PollsQuestion with primary key...
Why upgrade from DXP 7.0 > 7.1/7.2 Theme recommends removing <@liferay.breadcrumbs /> macro?
legacy
Issue Why DXP 7.0 > DXP 7.1 and DXP 7.2 Theme upgrade docs recommend removing the <@liferay.breadcrumbs /> macro? Environment Liferay DXP 7.1+ Resolution The Breadcrumb widget/macro are not deprecated and can be...
LDAP server is unreachable when "Required" option is enabled
legacy Troubleshooting
Issue For any virtual instances apart from a default instance, if the "Required" option in LDAP is enabled, only LDAP users can log in to the portal. When the LDAP server is down/unreachable, none of the...
Unable to use siteId in GraphQL after 7.2 DXP Fix Pack 4
legacy How To
Issue After installing Liferay DXP 7.2 Fix Pack 4, GraphQL calls using siteId will no longer work Environment Liferay DXP 7.2 Fix Pack 4+ Resolution Use siteKey instead Additional Information The reason for this...
Web content fields are not editable
legacy Troubleshooting
Issue While editing the web content it's opening with the disabled state. Environment Liferay DXP 7.2 Resolution Steps to reproduce: Add text field, Add select field and name it like "Category Name" Add options like...
Migration of documents to a supported file system store before upgrade
legacy How To
Issue As the JCR store is supported as a document store till Liferay Portal 6.2 and from DXP 7.0 onwards it is no longer supported, what are the guidelines that should be followed before upgrading from...
Where to configure mail trigger interval for Asset publisher portlet
legacy How To
Issue Liferay sends an email to Asset Publisher portlet's subscribed users every twenty-four hours once. How to change the same? Environment Liferay DXP 7.0 Resolution Liferay portal periodically checks for...
Known issue - NullPointerException is thrown with SoyTofuException for frontend.taglib.chart - spline chart
legacy Troubleshooting
Issue With dxp FP 15 in Liferay DXP 7.1, the chart functionality is not working. After deploying the module, the NullPointerException is getting thrown with the SoyTofuException as below. 2020-01-29 06:29:51.273...
Setup Guide for Liferay and WSO2 Identity Server SAML Integration
legacy How To
This guide shows you how to integrate Liferay Portal with WSO2's Identity Server. These are the basic settings with the goal of setting the user on the right track. Resolution Install,...
Liferay Portal 6.1 EE GA3 Known Issues
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following comprises a list of known...
License Validation Error During Clustering
legacy Troubleshooting
This article documents a license validation error that takes place when the wrong activation key is deployed during clustering, and lists steps to resolve the issue or avoid it altogether.  Summary Deploying a...
Setting Up Liferay Portal on JBoss EAP 5.2
legacy How To
This article is on how to deploy Liferay Portal on JBoss EAP 5.2. Resolution First Steps Liferay Home, by default, is one folder above JBoss EAP 5.2’s install location. Download and install JBoss EAP 5.2 into your...
Issues With Displaying SVG Files
legacy Troubleshooting
When you upload an .svg image file to Documents & Media, you will not be able to add it into a Web Content while writing or editing a web content. However, you will be able to successfully upload an .svg at the...
Error Message 'Invalid Code Length Set' When Creating a Theme Using Maven in LDS
legacy Troubleshooting
This article documents a known issue where creating a theme using Maven in LDS may result in an error message: Invalid code length set. The root cause is that some dependencies are not downloaded completely. This article...
Patching Tool 1.0.23
legacy Troubleshooting
The Patching Tool 1.0.23 is a maintenance release which includes fixes and minor updates. This article outlines improvements to the Patching tool, Steps on How to configure the...
Setting Up a SharePoint Repository With Liferay Portal
legacy How To
This article describes how to set up a SharePoint repository to be used with the Documents and Media portlet of Liferay Portal. For versions of the SharePoint Connector...
Signing into Liferay Using NTLM Before the User is Imported From LDAP Causes Error
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Setting Up Liferay Portal War on Tomcat 7
legacy How To
This article documents how to set up Liferay Portal using a war on Tomcat 7. Resolution 1. Gather the Necessary Files Download and unzip the most recent supported version of Tomcat 7. Download the most recent Liferay...
Liferay Portal 6.2 EE SP14 Known Issues
legacy Troubleshooting
This article lists the issues that exist in Liferay Portal 6.2 EE SP14. Resolution Status: Fixed Description: Complete local is prepended to the URL when setting local.prepend.frendly.url.style to 2. Resolution:...
Patching Tool v22
legacy
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Setting Up Liferay Portal on Websphere 7
legacy How To
This article is on how to deploy Liferay Portal on WebSphere 7 Resolution Before making any changes to the Websphere application server, stop the server first! Failure to do so can cause errors. The latest versions of...
Setting Up Liferay Portal on Websphere 8
legacy How To
This article documents how to deploy Liferay Portal on WebSphere 8. Resolution Before making any changes to the WebSphere application server, stop the server first. Failure to do so can cause errors. The latest...
Users Not Appearing After Reindexing
legacy Troubleshooting
This article describes a situation where no searchable data appears in Liferay DXP 7.0, as if the indexes disappeared and reindexing does not resolve this. It is possible that your indexes have been set to...
Setting Up an Alfresco Repository
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Setting Up Clustering Liferay Portal on Azure
legacy How To
This article details what is needed to setup Liferay on the Microsoft Azure cloud Virtual Machine Setup Azure manages all instances as Virtual Machines. Create a new instance in the Azure Dashboard and follow the prompts...