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Utilizing Jasper Reports Plugin in Liferay

The Jasper Reports Plugin is designed to work with the Reports Portlet in order to enhance the report capabilities of reporting programs such as iReport. This article will demonstrate...

Splitting Blog Information Into Different Pages

legacy How To

Through the Blog Portlet, there is a unique functionality where Blog information can be split into different pages. Resolution To achieve this functionality, start by going to the...

Configuring the automatic email notification URLs to display the correct port number

legacy Troubleshooting

When an email notification is sent out, the template for the message may not be referencing the correct port within the URL. For example, the email may show the URL as...

Message Boards Issue When Configuring With HTML and Creating Hyperlinks With the 'Other' Designation

legacy

This article documents a known behavior where Message Boards' CKEditor—when configured to HTML—will have text stripped from hyperlinks after a post. This is usually observed after setting the protocol to Other. Resolution...

Customizing Announcements Displays in the Announcement Portlet

legacy How To

This article details how to optimize the Announcement portlet using the "Customize Announcement Displayed" feature in Liferay Digital Experience Platform (DXP) 7.0. The Announcements app let people broadcast important...

ドキュメントとメディアでテキストファイルのプレビューが文字化けします。

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: ドキュメントとメディアでテキストファイルのプレビューが文字化けします。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 96435, title: ドキュメントとメディアでテキストファイルのプレビューが文字化けします。

非公開ページ上のドキュメントとメディアから、権限設定でゲスト閲覧可能にした場合の動作

legacy

, knowledgeArticleType: reference, legacy: true, name: 非公開ページ上のドキュメントとメディアから、権限設定でゲスト閲覧可能にした場合の動作, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 50884, title: 非公開ページ上のドキュメントとメディアから、権限設定でゲスト閲覧可能にした場合の動作

Adaptive Media Processing of GIFs Leads to High Disk Usage in Temp Folder

legacy Troubleshooting

Issue When using Adaptive Media, the tomcat/temp directory grows significantly, consuming a large amount of disk space. The following error can be seen repeatedly in the logs: Unable to scale file...

Sharepoint configuration

legacy Troubleshooting

Issue While configuring Sharepoint integration following this documentation, we are facing the following HTTP 500 internal server error, and found that we have multiple versions of the connector installed....

Users with permissions to create Collections are unable to select global Document Types

legacy Troubleshooting

Issue Users with permissions to create Collections are unable to select global Document Types when creating a new Manual or Dynamic Collection with the Document subtype. Environment Quarterly Release Resolution Please...

How can I change View permissions for all the contents of a Document Library folder?

legacy

Issue When I change the View permissions for a folder, the new permissions aren't reflected in the permissions window of any child folders or files within the parent folder. How can I change View permissions for...

Document Checkin and Cancel Checkout fails when using Office 365

legacy Troubleshooting

Issue When I try to check a document in or cancel checkout, it always fails on the first attempt. I see these errors in the logs com.liferay.portal.kernel.log.LogSanitizerException:...

Form Rules Only Apply on Preview

legacy Troubleshooting

Issue Form rules don't work when the form is placed on a page, but they do work correctly when previewing the form. Environment DXP 2024.Q4, 2025.Q1 Resolution This issue can happen when publishing a form without...

Can't to edit files in Google Drive or Office 365 in non-production publications

legacy Troubleshooting

Issue When I try to edit a document through Google Drive or Office 365 in a non-production publication, I see a notification in the UI that says "Error: This action can only be performed in production mode."...

How to Connect Documents and Media to a Local File System Using a WebDAV URL

legacy How To

Issue Steps to connect the WebDAV URL with your local machine's file system. Environment DXP 7.4 and above DXP 2023.Q4.0 and above Resolution For Fedora and Linux Machines (Before 2023.Q4.0): Navigate to Documents...

Erratic behavior when using pagination in Documents and Media

legacy Troubleshooting

Issue When listing documents in Documents and Media section, some files are missing or duplicated when using pagination. The same can happen in other sections as well, such as Web Content. Environment DXP 7.3 DXP 7.4...

Documents and Media files are not loading after setting up a 2nd cluster node

legacy Troubleshooting

Issue Documents and Media files are not loading after setting up a 2nd cluster node. This does not affect the 1st node, and only occurs on node 2. Environment Quarterly Release DXP 7.4 DXP 7.3 Resolution Since the...

How to Set the Limit of Pages to Preview Documents in SaaS enviroments

legacy Troubleshooting

Issue The “Set limit of number of pages to preview” functionality is not working after configuring it on the Instance Settings level. Environment Liferay SaaS Resolution For SaaS customers, it is necessary to first...

Adaptive Media Warnings from AMRuntimeException and Errors from GhostscriptImpl in the Logs

legacy Troubleshooting

Issue There are warnings related to Adaptive Media and Errors related to Ghostscript in the logs when trying to configure ImageMagick and generating media previews. First warning: 2025-04-24 00:02:15.885 WARN...

External Document Management Tool Integration Fails When a Vocabulary is Required

legacy Troubleshooting

Issue I'm unable to create a new document in Google Drive or Office 365. After editing documents in Google Drive and navigating back to Liferay, the Liferay UI breaks. I currently have at least one Vocabulary...

Upgrading Liferay fails with "Data too long for column 'smallAttributeValue'"

legacy Troubleshooting

Issue I am trying to upgrade Liferay to 2024.Q3 or 2024.Q4 The upgrade fails with the following error: 2024-12-17 14:45:21.409 ERROR [main][UpgradeExecutor:333] Failed upgrade process for module...

Why I can see a document if I don't have permission in a parent folder and permissions inheritance is enabled?

legacy

Issue In a portal with the structure Folder1 > Folder2 > Folder3 > Document and below permissions: Folder1: Subscribe, View, Access Folder2: No permissions Folder3: Subscribe, View, Access Document: View,...

Receiving NoSuchMethodError on DLAppService.AddFileEntry function

legacy Troubleshooting

Issue Using the following method, to add file entries to the portal, at deployment: addFileEntry( String externalReferenceCode, long repositoryId, long folderId, String sourceFileName, String...

How can I manually force the generation of document thumbnails?

legacy How To

Issue It is necessary to regenerate all thumbnails of the documents in documents and media. After executing "Reset preview and thumbnail file for Documents and Media" in the server administration section, the thumbnails...

Are directories "document_preview" and "document_thumbnail" strictly necessary to upgrade to DXP?

legacy Troubleshooting

Issue During the upgrade, there are usually many thumbnails and previews, which could significantly increase the duration of the upgrade. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution It's not necessary to...

How to fix "Store is not available" exception when using Amazon S3 for Liferay DXP 7.2 Fix Pack 13?

legacy Troubleshooting

Issue When setting up or upgrading to Liferay DXP 7.2 Fix Pack 13, files in Documents and Media are not available and/or new files cannot be added and the below error occurs in the log: WARN...

Response Status Code Inconsistency for Deactivated Site

legacy

Issue My site is deactivated. Different status code responses are returned within the site when accessing: 1.) Pages (404) 2.) Documents (302) http responses are inconsistent for a deactivated site. Environment DXP...

How can I disable the Document Library File Rank Service in DXP 7.1 and 7.2?

legacy How To

Issue I would like to disable the Document Library File Rank Service In Liferay Portal 6.2 and DXP 7.0, there used to be a property which is now removed: dl.file.rank.enabled=false Environment Liferay DXP 7.1 Liferay...

DocumentException: Premature end of file

legacy Troubleshooting

Issue When deploying Spring MVC custom portlet, an exception is thrown "DocumentException: Error on line -1 of document: Premature end of the file. " Issue reproduced With 7.1 GA1 release as below when deployed the...

Metadata for Journal Articles Not Indexing Appropriately during Upgrade Process

legacy Troubleshooting

Issue During the upgrade process, UpgradeImageTypeContent#copyJournalArticleImagesToJournalRepository copies all journal article images into the Document Library repository. In order to achieve...

Disabling Calendar Email Notifications in DXP

legacy How To

Issue In Liferay Portal 6.1, calendar notifications could be disabled using portal-ext.properties In Liferay DXP 7.0+, these properties no longer exist Environment Liferay DXP 7.0+ Resolution NOTE:...

Declining One Event of a Repeating Event Declines Every Repeating Event

legacy Troubleshooting

This article documents how declining one event of a Repeating Event declines every repeating event. For example, if there is a weekly repeating event and a user declines that event in...

How to remove files from the Document Library that are not in DLFileEntry table?

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: How to remove files from the Document Library that are not in DLFileEntry table?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 94144,...

Wiki tree menu widget problem

legacy

, knowledgeArticleType: reference, legacy: true, name: Wiki tree menu widget problem, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 76464, title: Wiki ツリーメニューウィジェットの問題

ImageMagick installation on Linux (Ubuntu)

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: ImageMagick installation on Linux (Ubuntu), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...

An unexpected error occurred while saving your document when adding document(s) to Documents and Media

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: An unexpected error occurred while saving your document when adding document(s) to Documents and Media, showDisclaimerMessage: true, sourceTeam: Support,...

How to setup S3 Store from Liferay 7.2 dxp-13

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: How to setup S3 Store from Liferay 7.2 dxp-13, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 48440, title: Liferay 7.2 dxp-13 から S3...

Is it feasible to hide fields in the upload Section of Document and Media?

legacy How To

Issue Is there an OOTB feature to hide the following fields in the Document and Media Upload section? Document Type Display Page Categorization Expiration Date Friendly URL Related Assets Permissions Environment...

Author information that is displayed in the forum posts

legacy How To

Issue When users send messages or create threads in the discussion forum, certain information about them (name + surname) is displayed. This article covers the need to change this behavior through a customization and...

How do you stop Liferay from saving files to tomcat/temp/?

legacy

Issue How do I prevent Liferay from saving files in the tomcat/temp/ directory? Environment Liferay DXP Quarterly Release Resolution There is no OOTB way to stop files from saving in the tomcat/temp/...

Error 404 when trying to access Web Content & Document Media using a domain name

legacy Troubleshooting

Issue Error 404 when trying to access Web Content & Document Media using a domain name over the machine IP for the Liferay instance. Environment Windows Server 2019 using IIS Web Server Liferay...

Unable to Access Liferay Javadocs from docs.liferay.com

legacy How To

Issue I'm trying to access Javadocs such as https://docs.liferay.com/portal/7.4-ga1/javadocs/portal-kernel/. However I'm getting redirected to https://learn.liferay.com/w/reference/index. Environment All versions...

Error during file indexing: ClassNotFoundException: org.bouncycastle.asn1.ASN1Encodable

legacy Troubleshooting

Issue When indexing files, the process fails (terminates abruptly) and the following information is printed in the logs: org.bouncycastle.asn1.ASN1Encodable cannot be found by...

No Documents are returned when using a Filter through Headless API

legacy Troubleshooting

Issue I am able to retrieve documents using the Headless API successfully if no Filters are specified. However, when using a Filter, no results are returned. This might happen when working with endpoints like...

Image added via rich text editor on Wiki tool losing reference

legacy Troubleshooting

Issue When adding an image in a rich text editor within a Wiki Page using Ctrl C + Ctrl V and then publishing that page, the image loses its reference and is no longer displayed in my content manager. Is there any way...

Adding or Editing a Web Content in an Asset Publisher does not display a success message

legacy Troubleshooting

Issue When editing or adding a Web Content in an Asset Publisher that is on one of my Portal pages, no message is displayed to the user confirming that the action was performed or if it was successful. If this step is...

Unable to upload blog images after upgrading to 2024.Q1.1

legacy How To

Issue After upgrading to 2024.Q1.1, I no longer have the option to upload blog images within a blog post. This was implemented due to a potential security vulnerability with actors being able to upload offensive or...

Checking for missing files in the Document Library as a result of File Store Migration

legacy Troubleshooting

Issue If Document Library files are missing after performing a File Store Migration, can the missing files be identified? Environment Liferay 7.4 Resolution The following Query may be able to check for what is...

Some documents are missing the Download permission after an upgrade

legacy Troubleshooting

Issue After upgrading from 7.4u60 to 2024.Q1.4, users are unable to download files from documents and media. They are able to view the files, but the download permission isn't set on their roles. I understand the download...

Image preview not displaying for AVIF format

legacy Troubleshooting

Issue Images in AVIF format cannot be previewed in Documents and Media Steps to reproduce 1. Startup Liferay 2. Setup and enable ImageMagick (with HEIC support) 3. Navigate to System Settings > Adaptive Media >>...

Web content indexing coverage

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Folder naming rules for Web content, documents and media

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

"NoSuchFileEntryException" error message appears

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Is it possible to open a PDF or another previewable file on a certain page from the Documents and Media widget?

legacy How To

Issue When a Documents and Media widget displays a previewable document like a PDF, it's possible to move around the different pages. Is it possible to have a URL that takes you directly to the preview on a...

Folder titles shown in capitals in "Table" view in Documents and Media

legacy Troubleshooting

Issue Go to Documents and Media Add some folders (eg: css, index) Switch between Cards, List and Table views Result: In Table view only, the folder names are capitalized (eg: CSS, INDEX). The default folder name...

URL with '+' for document names with whitespace returning 404 error

legacy Troubleshooting

Issue When I click on a link to a document that has space in the name, and the URL has '+' for the whitespace, such as https://www.sample.com/documents/123456/654321/Sample+Document.pdf I get a 404 error page instead of...

Configuring Message Board Notifications for Users

legacy How To

Issue Users receive Message Board notifications for all new replies within a category that they are subscribed to. Is it possible to notify users only when there are new threads within the category that they are...

What does the TempFileEntriesMessageListener actually do?

legacy

Issue In our logs we see some errors apparently related to an hourly job, TempFileEntriesMessageListener the triggering interval of this job seems to be set in System Settings/ Documents and Media/Service/Temporary File...

WebDAV authentication with username and password has not been working since 2023.q4

legacy How To

Issue Until version 2023.q4 (excluding), the standard authentication (using username and password) to connect to WebDAV worked correctly. Since this version, such authentication has been disabled. Environment 2023.Q4...

What Does The Dash Symbol '-' Mean In The Help Center Module Version Changes Section?

legacy

Issue We are reviewing module changes on help center and in the last column which shows the version destination there is a dash symbol '-'. Does this indicate deprecation? Environment DXP 7.4 Resolution The dash...

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