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UserTrackerPath entries limitation in clustered environment

Issue Track user visited paths in a clustered environment. Environment Clustered environment with the following properties enabled to use Live Users and Session Tracker: live.users.enabled=true...

Can I have different Fix Pack levels in a remote Staging environment?

legacy Troubleshooting

Issue We are in the process of upgrading our portal to a higher Fix Pack and I was wondering if there is any issue with having the Staging environment with the new Fix Pack and the Live environment with the current...

Allow only one user to be logged into an account

legacy How To

Issue When someone is logging into an account I want to invalidate the previous session. Environment Liferay DXP 7.0+ Resolution With the following portal-ext property you can invalidate sessions, allowing only one...

How to build a SOAP JAX-WS (Java API for XML Web Services) client using the Liferay infrastructure.

legacy How To

Issue We have a WSDL (Web Services Description Language) descriptor and we need to build a client from it. Finally, we will make this service (client) available to any application installed on our Liferay instance....

Unexpected operator and Bad substitution errors executing the patching-tool

legacy Troubleshooting

Issue When you try to execute the patching-tool, the following errors show up: $ sh ./patching-tool.sh patching-tool.sh: 13: [: unexpected operator patching-tool.sh: 13: [: unexpected operator patching-tool.sh: 13: [:...

Patching Tool 'support-info' command

legacy Troubleshooting

Issue Trying to run the 'support-info' command using the patching tool, but nothing happens. But there is no output, and there is no error. How can users find out about modules? Environment Liferay DXP Patching...

SessionTracker in clustered environment

legacy

Issue Session Tracker cannot be used to track visited paths among cluster nodes. Environment Clustered environment with two or more nodes. Resolution Session Tracker doesn't support tracking visited paths when...

Allow custom site administrator role to see all users of Liferay

legacy Troubleshooting

Issue When creating a site role that is able to add members to a site, they see a limited amount of users or just themselves. Environment DXP 7.0+ Resolution In order to allow a user to see all members of Liferay, you...

User unable to Login with CSRF error

legacy Troubleshooting

Issue User is unable to login, and gets the below error in logs: User 0 did not provide a valid CSRF token for com.liferay.portlet.SecurityPortletContainerWrapper Environment Liferay DXP 7.3 Resolution Firstly,...

Create a custom logout action

legacy How To

Issue I want to control what happens after a user logs out. Environment DXP 7.0+ Resolution There are two ways of achieving the desired outcome. The first is to create a custom module and add it to the list of...

I cannot download the vCard from another user

legacy Troubleshooting

Issue The Contacts Center Widget allows users to export the user’s vCard and save it as a VCF file. vCard is a file format standard for electronic business cards. If a regular user clicks on the vCard from...

How to register the same user using email id in other sites as well

legacy How To

Issue Use case: Creating multiple sites in a single instance of the portal. User1 is registered using the same email id on SiteA and SiteB. If User1 is logged in on SiteA and he/she should not able to open the SiteB...

Patching Tool 'WARNING: Some of the currently installed fixes are not available' while installing certain fix packs and hotfixes

legacy Troubleshooting

Issue After installing a fix pack and a hotfix, Patching Tool shows the message - "WARNING: some of the currently installed fixes are not available: <a very long ticket list>": Environment Liferay DXP 7.0:...

Liferay Cloud cookies

legacy

Issue Description about the cookies used in Liferay Cloud platform and their services. Environment Liferay Cloud Resolution Google Analytics cookies: _gat: Numeric It is used to limit the percent request. Term: 1...

Users with role Site Member cannot find other users in search results

legacy How To

Issue Users with role Site Member cannot find other users in search results. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This is the expected behavior. For security reasons, by default...

Disabling the password reminder questions on the users first login

legacy How To

Issue You do not want your users to set up the password reminders answers on their first login. Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution Add the following line to the portal-ext.properties:...

Liferay sends email notification with port number next to website address

legacy Troubleshooting

Issue When receiving Liferay email notifications (for example: New account Created, Password reset link, etc ...), users may notice the app server's port number appended to the website domain, for example:...

"Problem with the configuration: Unknown release in folder ..." when patching the source code

legacy Troubleshooting

Issue When patching the source code, customers may receive the error: "Problem with the configuration: Unknown release in folder ..." Environment Liferay DXP 7.1+ Resolution Have a usable ReleaseInfo.java file...

Exporting and Importing User Roles from One Environment to Another

legacy How To

Issue Whether you want to copy over User Roles and its respective permissions from one environment to another, or in order to keep a backup of your current Roles and Permissions set before making big changes, Liferay...

I want to define user permissions for the Notice and Warning portlets respectively.

legacy

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Unable to import User Groups from LDAP containing a comma "," or an asterisk "*"

legacy Troubleshooting

Issue Receiving the following error when trying to import User Groups from LDAP containing a comma "," or an asterisk "*": 2020-06-04 08:23:50.268 WARN [main][LDAPUserImporterImpl:1165] Unable to create user group...

Impersonation won't give you all the permissions set of the impersonated User

legacy

Issue If User A impersonates User B than User A might not be able to perform the same actions as User B was originally able to. For example, downloading certain documents or checking the previews. For...

Make Recycle Bin available for regular users

legacy How To

Issue How to make Recycle Bin available for regular users? Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Navigate to Control Panel --> User --> Roles. Create a new...

If a user is created under an organization, a user who does not have permission to change roles can control roles.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Range affected by IP address changes

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Password Reset Expiration Date

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...

How to enable simultaneous login from multiple sessions

legacy How To

Issue How to enable users to simultaneously login to Liferay DXP using multiple different sessions Environment Liferay DXP Resolution Add the following lines to your portal-ext.properties file (you must...

Admin is unable to Impersonate User with NoSuchGroupException

legacy Troubleshooting

Issue The Admin is unable to impersonate certain user with the following error: NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20005, classPK=20555} Environment Liferay Portal 6.2...

When saving configurations, only the information in the current page/tab will be saved

legacy

Issue When editing configurations on a different page/tab, only the information in that current page/tab will be saved. For example: Access to edit a User and add some middle name. Move to another tab, such as...

Reset the admin user password

legacy How To

Issue How to reset the admin password? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Using " Forgot Password" in the "Sign in" portlet Note: Please make sure...

Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2

legacy Troubleshooting

Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...

Startup errors after installing a hotfix with DXP 7.1 Fix Pack 17

legacy Troubleshooting

Issue After upgrading to a hotfix with Fix Pack 17, several errors related to OAuth are displayed Some examples : ERROR [main][OAuth2JSONWSPortalInstanceLifecycleListener:93] bundle...

How to successfully install Marketplace Apps when using Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While using Liferay PaaS, what is the process to install an...

Constraint (IX_228562AD) violated when LDAP import on startup is on

legacy Troubleshooting

Issue I get Unique constraint (IX_228562AD) violated on Server restart when LDAP's Import on startup is turned on. Environment Liferay DXP 7.2 Resolution Eliminate LDAP's Import on startup property in Control...

How hotfixes and fix packs are made?

legacy

Issue I am still a bit confused about hotfixes. What should I do if I have more than one hotfix? Does a fix pack revert my hotfix installation or is some manual work needed before I install a fix pack?...

How to restrict Users to add certain portlets to page

legacy Troubleshooting

Issue You would like to restrict which application a user can add to the page. You have created a new Regular Role and assigned it to several users. Even though you do not have the option 'Add to Page'...

Volume of Web Content causing slow page loads

legacy Troubleshooting

Issue When navigating to Content & Data > Web Content there is a prolonged page loading time when there is a high volume of web content within a site. Environment Liferay DXP 7.2 Resolution The issue can be resolved by...

When I edit a user's personal information, only English Prefixes are available

legacy

Issue I go to: Control Panel > Users > Users and Organizations I add or edit a user In the edit view, I go to the Personal Information section Even is my display language is not English, only English Prefixes are...

How do I remove the LCS Portlet from Liferay DXP?

legacy How To

Issue I am using .XML activation keys for server registration and would like to remove the LCS portlet from my Liferay DXP installation. Environment Liferay DXP 7.0, 7.1, 7.2,7.3 Resolution To remove...

About the "History" tab of "Go to other sites

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

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