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After upgrading to Quarterly we can see a "could not resolve property: DDMStructureKey" error in the log

Issue After upgrading to Quarterly we can see the following error in the server log: ERROR [BasePersistenceImpl:629] Caught unexpected exception org.hibernate.QueryException: could not resolve property:...

Getting a web content in scheduled status using the headless rest API

legacy How To

Issue We are using the Liferay Headless API method getContentStructureStructuredContentsPage of headless-delivery /o/headless-delivery/v1.0/content-structures/<structure-id>/structured-contents To get a web content...

An error should appear immediately after uploading a file of wrong extension within the size limit

legacy

Issue When trying to upload a file in blogs that is less than the specified limit with the wrong extension, it shows the progress bar for a while and then gives the error. Based on user experience, the error...

Access a site other than the default one without /web

legacy How To

Issue By default, it is possible to access the pages of the website included with the default installation both with and without /web. This article addresses the need to change the site where this behavior is required,...

JournalArticleAssetEntryClassTypeIdUpgradeProcess WARN traces during upgrade process

legacy

Issue After upgrading from 7.3 to 2024.Q3 we are getting lots of WARN traces related to com.liferay.journal.internal.upgrade.v5_1_1.JournalArticleAssetEntryClassTypeIdUpgradeProcess upgrade process: 2024-11-20...

Back Button is Unresponsive After Opening a Notification

legacy Troubleshooting

Issue After opening a notification, I'm unable to return to the previous page by using the back button. The back button is unresponsive if I'm viewing a notification. Return button does not work when...

How to remove or deselect the theme for a specific page?

legacy How To

Issue The user has deployed a custom theme as a WAR file, and it is configured as the default. As soon as they create a new page, the same theme is applied, but they want to remove or deselect the theme for that...

Asset Publisher Subscriptions Only Trigger Email for New Assets

legacy

Issue When using the Asset Publisher with subscriptions enabled, email notifications are only sent when a new asset is added to the selection. Updating an existing asset's content does not trigger a new notification....

"HTTP Status 400 – Bad Request" error occured when Updating Blogs' Custom Friendly URL

legacy Troubleshooting

Issue While updating the "Blogs" custom-friendly URL from "/liferay-blog" to "test-blogs/liferay-blogs," an HTTP Status 400 - Bad Request error appears on the UI. (A video demonstrating the issue has been attached.)...

Why doesn't the database's "userId_" update within the PLOEntry table with the ID of the last user to edit?

legacy

Issue We've found that when updating any Liferay Language Override key-value, the PLOEntry table within the database is not being updated with the ID of the last user to edit. It is our understanding that the table...

What URLs can be used to access my workflow tasks

legacy How To

Issue You may need to access a user's tasks without including their name in the URL or by explicitly including it. Environment Quarterly Release DXP 7.4+ DXP 7.3 Resolution Without User Identifier: It is possible to...

Including External JavaScript Libraries in Fragments from Documents and Media

legacy How To

Issue Need to use external JavaScript libraries that are uploaded to Documents and Media in fragments. Environment Liferay DXP 7.4 Resolution To include external JavaScript libraries stored in Documents and...

Duplicate files in Liferay theme WAR file

legacy Troubleshooting

Issue When building a Liferay theme using Liferay Developer Studio, multiple versions of CSS and JS files are created in the WAR file. Environment Liferay DXP 7.4 Resolution To prevent duplicate files in...

Unable to redeploy a module

legacy How To

Issue After deploying a module and removing it via UI or tomcat bundle, it doesn't redeploy successfully. It gets stuck in a "Processing" stage. Environment Quarterly Release DXP 7.4+ Resolution This is the expected...

Upgrading the theme: Can't find stylesheet to import errors

legacy Troubleshooting

Issue How many ways to build and upgrade the theme? Environment Liferay DXP [all version] Resolution There are three ways of upgrading the theme: 1. Client Extension 2. Gulp 3. Gradle If the user is updating to a...

Can we filter users and child organisations separately in a parent organisation view?

legacy

Issue Currently, when viewing users and child organisations assigned to a parent organisation, both entities appear in a unified list. This prevents users from viewing only child organisations or only users in a...

Sitemap does not show the complete page tree

legacy Troubleshooting

Issue Using following URL http://my-domain/sitemap.xml does not show the complete page tree. What should we take into account for all pages are included in sitemap? Environment 2024.Q1.10 Resolution When you...

Is there a setting that prevents Web Content publishing if the review date is set to a past date?

legacy

Issue Providing a past date as the review date should trigger an error and block publishing Web Content Is there any configuration that would enable this? Environment Liferay DXP 7.0+ Resolution Currently this feature...

Query regarding special character (~) in the URL

legacy

Issue There is a special character (~) observed in the URL when navigating to site settings. Is this special character "~" a part of the URL design pattern of the product or is this is a security concern?...

Structures showing as 'Not Translated' after upgrading to 7.4+

legacy Troubleshooting

Issue After upgrading from Liferay DXP 7.3 (or prior versions) to 7.4, some Web Content Structures are showing as not translated in the UI, even though the translations exist in the database. The structure's fields...

Images viewed by guest users should not be searchable in the search results to guest users

legacy How To

Issue Images stored in the Document and Media library are set to be viewable by the Guest user (public access). These images should not appear to Guest users in the Liferay internal search results. The...

How to Compare Between Versions When Using Workflow

Issue Is it possible for a reviewer to compare both the Old and New versions when a user makes changes and resubmits for workflow approval in Web Content, Document & Media, and Commerce Products? Environment Liferay...

"Select Master Page is temporarily unavailable" when trying to add a Display Page Template

legacy Troubleshooting

Issue I want to add a Display Page Template and I get the following error: In the logs, I see: 2025-02-10 18:18:39.160 ERROR [http-nio-6080-exec-8][PortletRequestDispatcherImpl:295] Unable to dispatch request:...

NoSuchFileEntryException when updating web content with images in a task executor

legacy Troubleshooting

Issue When updating web content within a task executor, if the web content structure includes an image field (fileEntry), the update JournalArticle updateArticle(article.getUserId(), article.getGroupId(),...

Setting a Site-Specific Display Page Template for a Web Content created from a Global Structure

How To

Issue You are using a Web Content Structure that was created in the Global site so it can be shared across multiple sites. You need to set a default Display Page Template (DPT) for this structure, but you want the...

Most Viewed Assets Portlet Ignores Category Filters

legacy Troubleshooting

Issue We created our categories programmatically (using APIs). These categories are ignored by the Most Viewed Assets portlet. Even with category filters configured, the portlet shows assets based on views only,...

ClayDatePicker making everything inaccessible

legacy Troubleshooting

Issue We've discovered that the page becomes unresponsive when using the ClayDatePicker in a react element. Steps to reproduce: Click on Date Picker Field Click on year dropdown within the Date Picker Without...

How to use JQuery client extension?

legacy How To

Issue How to upgrade jQuery version using client extension? Environment Liferay DXP 7.4 Resolution By using a client extension, user can add new features or customize existing ones without modifying the core code. ...

How to approach creating a MessageListener to verify a Publish while using Publications?

legacy How To

Issue How to approach to creating a MessageListener to verify a Publish while using Publications? Environment DXP 7.3 DXP 7.4 Resolution The Customer Support team has limited ability to provide a complete...

Image uploaded from the Document and Media is blur as compared to image uplaoded from tomcat ROOT folder

legacy Troubleshooting

Issue When the image is uploaded in the system using the Document and Media and also using the ROOT folder of the tomcat server (/tomcat-9.0.75/webapps/ROOT/html), then the image uploaded from the Document and...

How to modify the Cache-Control header to prevent browser caching issues

Troubleshooting

Issue After deploying a new version of my theme, users are experiencing issues due to old Javascript files being loaded from the browser cache. Thus, we would like to modify the Cache-Control header of those...

Web Content Not Displayed in Context in Search Results

legacy Troubleshooting

Issue Some web contents are not displayed in context when accessed from search results with the "Display selected search result in context" checkbox selected. For web contents displayed in an asset publisher, the...

Cannot add the Indonesia or Hebrew language to instance after changing locale codes to ISO 639 language codes

legacy Troubleshooting

Issue From Java 8 to Java 17, changes were made in locale support, specifically with the language codes for Hebrew(Israel) and Indonesian(Indonesia), according to this article:...

Modified date not match the author of a web content, document or any other asset.

legacy

Issue The author displayed for content/documents is inconsistent when modifications are made by users other than the original author. When a user edits and publishes the content, the displayed author is...

How to preserve the structureId and formId during export/import to avoid mismatches between environments?

legacy Troubleshooting

Issue When we export/import web content articles and forms, their IDs sometimes change. How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment...

Multilingual PDF search indexing fails with web content

legacy

Issue Why does the main document entry contain only the metadata and not the content of PDFs? Is it possible to add the content of PDFs along with the metadata of PDFs in the main document entry? Steps to...

Can I change the Article ID after disabling Autogeneration of IDs for Journal Articles?

legacy

Issue When I change the ID of a previously created Web Content, after Publishing, the ID does not change. I have System settings → Web Content → Administration → Journal Article Force Autogenerate ID disabled...

How to create Charts in Quarterly Versions

legacy How To

Issue The Chart Tag Library was removed in 2023.Q4 with no direct replacement. I would like to know how to create charts in a Liferay version higher than 2023.Q4. Environment 2023.Q4+ Resolution On GitHub, you...

Browser Back Button Issue with Multiple Asset Publishers

legacy Troubleshooting

Issue When a page contains multiple Asset Publishers, the browser's back button may not work as expected. Clicking the back button may require multiple clicks to return to the previous page. Environment Liferay DXP...

Adaptive Media Images Not Displaying for Users in Product Catalog Search Results

legacy Troubleshooting

Issue When using Adaptive Media with images in Product Catalog search results, the images are displayed correctly for some users, but not others. For example, Adaptive Media is not working for...

Changing the Displayed Time Zone for Audit Logs

legacy Troubleshooting

Issue Even after changing the time zone for the instance within the Instance Settings, the time zone for the Create Date for the logs in Audit are still displayed in UTC. Environment Liferay DXP 7.4 Quarterly Release...

Automated third-party translations: Translation Usage Metrics / Analytics

legacy

Issue We would like to see more translation usage metrics or analytics about our translations when they are translated using third-party tools. For example, seeing the number of words displayed would be useful. Is this...

Can we get the Info panel visible in search results when selecting a specific Web Content?

legacy

Issue When you go to Web Content, the Info Panel is visible on the top right corner. It is also visible when you select a specific Web Content and gives you valuable information. However, when you perform a search, the...

Is auto-generating translations for widget pages, particularly for SEO metadata fields (e.g., keywords, HTML title, description) supported?

legacy

Issue While Liferay provides the option to add translations for Content Pages, does it support auto-generating translations for widget pages, particularly for SEO metadata fields (e.g., keywords, HTML title,...

Third-party translation engine: is it possible to generate translations tailored to a specific brand tone?

legacy

Issue If using a third-party translation engine, does Liferay provide options to generate translations tailored to a specific brand tone? Environment Liferay DXP 7.4+ Liferay Quarterly Release Resolution Currently,...

Updates are not visible without a page refresh

legacy Troubleshooting

Issue After editing and publishing a fragment or page, the changes are not immediately visible, but a similar behavior could be reproduced in other ways. A manual page refresh is required to see the...

Locating Default Asset Publisher Templates

legacy

Issue Where can I find the default display templates used by the Asset Publisher? Environment Quarterly Releases: 2024.Q3, 2024.Q2, 2024.Q1, 2023.Q4, 2023.Q3 Liferay DXP 7.4+ Resolution The templates are located in...

Web Content Display scope site selector

legacy How To

Issue I cannot select content from other site different than Global and the current one. Environment Liferay 7.3, 7.4, Quarterly Releases Resolution The observed behaviour is the expected one: there is no...

Is it possible to auto-generate translations for Web Content metadata such as the 'Description' field?

legacy

Issue Beyond translating the web content fields from its DDM structure, does Liferay offer the capability to auto-generate translations for metadata such as the 'Description' field? Environment Liferay DXP 7.4+...

Third-party translation engine: is it possible to configure banned/blacklisted words?

legacy

Issue If using a third-party translation engine, does Liferay provide options to configure banned/blacklisted words to ensure they are excluded from generated translations across multiple languages? Environment Liferay...

Session timeout warning message does not show the counter

Troubleshooting

Issue I have an issue with the session timeout message. After upgrading from DXP 7.1 to Quarterly Release, when a user session is about to expire, they receive a warning message that their session will expire in a...

Limit the languages displayed in the translation selector for object fields

Issue We want to limit the languages displayed in the translation selector for object fields to only those defined in the site, similar to how it works for Journal Articles. Currently, the selector shows all...

Monotype Font Licensing

Issue Usage of Monotype fonts require a license If a user does not have the Monotype font license, is it necessary to remove references to Monotype font throughout the portal? Environment Liferay DXP 7.4 Resolution...

The "Menu Display" text appears in the Navigation Menu widget

Troubleshooting

Issue After a failed login attempt, the navigation menu's display text appears above the menu itself. Steps to reproduce: Create a site. Create a login page and deploy the sign-in widget. Create a navigation...

Can Layouts Be Dynamically Assigned to Object Entries Based on Experience (e.g., User Role)?

Issue I’ve created an Object named TestObject and added two layouts: Test Layout 1 and Test Layout 2 in the Site Builder → Pages section. Behavior observed: If no layout is marked as default, the system uses the...

Content lost when changing language during creation

Troubleshooting

Issue When creating content, such as a calendar event or filling a form, changing the language during the process can cause the loss of all entered information. This can happen if another browser window or tab is open...

Translatable fields display empty after deleting field translation instead default translation

Troubleshooting

Issue When adding content to a translatable field in a structure and subsequently deleting the content in a secondary language, the field displays as empty in that specific language instead of falling...

Changes to Content Page Template Not Propagated to Pages

Issue After creating a Content Page Template and then creating pages based on that template, any subsequent changes and publishing of the template do not reflect on the pages using the template. Environment...

JavaScript URLs are not updating when Staging is enabled

legacy How To

Issue With staging enabled, JavaScript URLs, referencing content in Documents and Media, are not updating when a page is published from Staging to Live For example: JS URL on Staging:...

How to add application/ld+json in specific page

legacy How To

Issue The user wants to add an application/Id+json script on a specific page. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a fragment from Design -> Fragments Paste the below script, just for...