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Sitemap does not remove the Web Content articles even if they are not referenced by the Asset Publisher

Issue If an Asset Publisher is set as the default asset publisher for a whole site in a page, and a web content article is removed from the asset publisher, the sitemap.xml of that page still displays the previously referenced web content articles. Is this behavior expected? Environment...

No option to update imported fragment on the current site like web contents

legacy

Issue No edit option for imported fragments Steps to reproduce: 1) Create a 'Test Frag' fragment (Design->fragments) 2) Create a 'Test' Page 3) Add a fragment and web content on this page. 4) Export it and uncheck the fragments and web content options while doing so. 5) Create a new...

Changes in the fragments are not reflected when they are imported from another site

legacy

Issue Any changes to the fragment are not reflected on the page when users export the fragment from site-1 and import the exported fragment to site-2. Steps to reproduce: Note, Automatic propagation for Fragment is enabled 1) On Liferay DXP site, create a fragment 'Test Fragment' 2) On...

Copying a web content article also copies the status of the article

legacy

Issue When we use the Copy option on a web content article, the copied version will also have the status of the original one We would expect the article to be copied as a Draft, because we want to edit it before publishing Environment Liferay DXP 7.0+ Resolution The currently intended...

Can't set a display page template for a global structure

legacy

Issue We wanted to set a display page template in our global structures' default values, but we don't have the option as we do on other sites Environment Liferay DXP 7.2 Fix Pack 17+ Liferay DXP 7.3 Update 4+ Resolution The behavior is intended, you can't set a display page template for...

JQuery does not work when enabled in Update 26

legacy Troubleshooting

Issue JQuery does not work when enabled if Liferay DXP 7.4 Update 26 is installed. It was working at least up til Update 23 When JQuery is enabled in the Control Panel, if web content is added that contains the following script, the content does not display. <div id='temp'></div> ...

Can I edit a previous version of a web content article?

legacy

Issue We have a web content on a page where the last version (1.1) was expired, therefore we see the latest approved version (1.0) displayed When we edit the web content from the portlet, we expect to have the latest approved (1.0) version be opened to edit, however, we get the expired...

Page Tree Search results difficult to read when using a custom theme

legacy Troubleshooting

Issue When searching in the page tree, the results are formatted in such a way that they are difficult to read and select the correct item from them. This happens when there are several levels of child pages in the tree and a custom theme is applied, which is generated with the Liferay...

How to fix widget size on content pages

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Due to the site layout, the vertical size of the widget needs to be fixed...

Many white spaces when looking at the page's source code

legacy Troubleshooting

Issue If the page is associated with a Master Page template that contains a Documents and Multimedia widget, when we look at the source code of the page, there are many white spaces. We added the property com.liferay.portal.servlet.filters.strip.StripFilter=true to the...

Integrating AlloyEditor fields in AUI forms

legacy How To

Issue CKEditor textareas are usually introduced in JSP pages by calling the taglib InputEditor: <liferay-ui:input-editor contents="<%= HtmlUtil.escape(title) %>" editorName="ckeditor" name="titleEditor" onChangeMethod="OnChangeTitle" placeholder="title" required="<%= true %>"...

Differences between manual and automatic fragment propagation for resources

legacy

Issue If you have a fragment with some resources, you can either import them on the UI each time you want to update it, or you can deploy them by placing the zipped fragment into the <liferay-root>\deploy folder. Are there any differences between using the 2 options? Environment DXP 7.3...

Assign a Display Page Templates to multiple Web content after migrating from a previous version of DXP 7.1

legacy Troubleshooting

Issue In versions prior to 7.1 there were no Display Page Templates to use with web contents. After migrating to 7.1+, we can create a default Display Page Template associated to an existing web content structure from Design > Page Templates > Display Page Templates. If we edit an...

Unable to create Private pages in DXP 7.4

legacy How To

Issue Unable to find Create Private Page options in DXP 7.4 Environment Liferay DXP 7.4 Resolution Starting from Liferay DXP 7.4 U22 & GA 22 our product team has deactivated the Private pages of any fresh installation. Moving ahead, “Public Pages” are just “Pages”. However, if required,...

Cumulative Layout Shift (CLS) improvement for IMG tag

legacy

Issue When uploading an image in Liferay, the image is rendered with something like this: <img src="/documents/20124/0/LBDLC.png/02956bfc-f95b-cf02-fb01-70e339ba332b?t=1614666679643" alt="the description"> The IMG tag does not include the dimensions such as height, width, and CSS aspect...

RSS feed is not working

legacy

Issue BY DEFAULT, the RSS feed preview link does not generate these fields( Cover Art, Author, Email Address). Environment Liferay DXP 7.1 Resolution Please note: The following information involves customizations or implementation ideas that are beyond the scope of Liferay Support. ...

'Collections is temporarily unavailable' error message on UI

legacy Troubleshooting

Issue When a collection uses a web content structure that has been deleted, the error 'Collections is temporarily unavailable' appears. Steps to Reproduce: 1) Navigate to Site > Content & Data > Web Content > Structures 2) Create a simple structure 'structure1' 3) Navigate to Site > Site...

Collection Display Fragment collection selector displays collections of Parent site at the Child Site Scope

legacy Troubleshooting

Issue Under the child site scope, the child site collections are not filtered and displayed for selection. Steps to reproduce: 1) Navigate to Control Panel --> Sites --> Sites and add a blank Site (TestSite). 2) Add 2 Asset Collections from Site Builder --> Collections (added Manual and...

The wrong date appears when the year format is four digits but the value is two digits

legacy Troubleshooting

Issue After clicking the publish button, the incorrect year appears. Steps to reproduce: 1. Navigate to Control Panel > Content & Data > Dynamic Data Lists 2. Add a New list 3. Select a Data Definitions 4. Create a new Data Definition 5. Drop a Date field to the right side of the panel...

Resolve liferay-amd-loader errors for themes with React components

legacy Troubleshooting

Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ): ["Missing required module...

Should the "Edit Template" option appear for Web Content on a Live Site?

legacy

Issue When publishing to a live site, "Edit Template" can be selected from the options menu of a Web Content Display portlet. Should “Edit Template” be disabled on the live site? Environment DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution The "Basic Web Content" template which is commonly...

On sites with only Private Pages, stylebooks with a custom theme do not work

legacy Troubleshooting

Issue The categories and tokens for the custom theme are not available in the stylebook editor Steps to reproduce: 1) Deploy a theme that includes custom stylebook categories (https://github.com/lfrsales/73-formed-theme). 2) Create a new Site. 3) Add a private page to the site and...

How can I use predefined values (default values) for web content structure Image fields

legacy How To

Issue I am trying to set and use the Predefined Value for an Image field I added to a web content structure, when configuring the field (on the left side) However, I am not sure what exactly I should write in the Predefined Value (what format, syntax) and whether it works after that. It...

When configuring SEO properties, the page's master template reverts to Blank

legacy Troubleshooting

Issue When we have a page with an associated master template and we modify some field in its SEO settings, the page's template reverts to the default (blank) template. Environment Liferay DXP 7.3 with Fix Pack 1 or older. Resolution Please install Liferay DXP 7.3 Fix Pack 2 Or request a...

How to handle a structure field modification in templates

legacy Troubleshooting

Issue The user changed a web content structure and moved a nested field to the top level of this structure. It produces an error when some articles are rendered. Let's provide an example: We create an structure with 2 fields: parent child (that is nested in parent) A new Template is...

Categorization option is not visible after upgrade to Liferay 7.3

legacy Troubleshooting

Issue Navigate to Site Builder -> Pages -> Page Configuration. Categorization option is blank under General tab. Environment Liferay DXP 7.3 Resolution The issue is due to below portal property in portal-ext.properties file: jsonws.servlet.hosts.allowed= Please remove this portal...

Web content creation with image upload keeps failing after validation failed once

legacy Troubleshooting

Issue Unable to save web contents. Steps to reproduce: 1) Log in as an administrator 2) Navigate to Categorization -> Categories 3) Create a new vocabulary 4) Click on Associated Asset Types and make the vocabulary required 5) In that new vocabulary create a Category 6) Navigate to...

Journal Article Structure Field Name is not the same in the UI and the database

legacy How To

Issue When trying to get a journalField value via java, the field name is not the same as the one shown in the UI. Example in prior versions, where the field name in both the UI and the database would be the same: Field name in the UI: "Text1". Field name in the database: "Text1". Code...

Adding a repeatable HTML field to a web content loses the custom configuration added inside an EditorConfigContributor file

legacy Troubleshooting

Issue Using a custom EditorConfigContributor inside CKEditor works well when applying: "javax.portlet.name=com_liferay_journal_web_portlet_JournalPortlet" However, if the web content structure has a repeatable element for an HTML field, these defined configurations inside the config...

How can I configure a grid with 3 modules but displaying 2 modules per row in tablet mode?

legacy How To

Issue We have created a content page that contains a grid with 3 modules and it displays 3 modules per row in desktop mode. We need to only display 2 modules per row in tablet mode but Liferay doesn't allow configuring 2 Modules per Row, this option is not displayed in the Style...

Unable to download a file through the browser using an href="file://..." link

legacy

Issue We create a Web Content to use a link like <a href="file:///test.txt">test.txt</a> in order to download a local file, however, an error is shown in the browser log: Not allowed to load local resource: file:///test.txt Environment Liferay Portal 6.1+ Liferay DXP 7.0+ Resolution The...

Theme embedded portlets cannot be configured in Content Pages

legacy Troubleshooting

Issue The portlet cannot be edited. Steps to reproduce: 1) Setup 7.2 vanilla with latest FP, start the server 2) Create a minimal theme 'my-liferay-theme' with yo liferay-theme 3) cd into the root folder of the theme and run gulp build 4) Copy over portal_normal.ftl from...

Display Page Template Title Shown Instead of Content Title

legacy Troubleshooting

Issue When content is displayed in a Display Page Template, the template's name is shown at the top of the window instead of the actual content's title. A more specific title should be shown (just as it is with actual pages). Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3...

How to check from a page fragment if the edit mode is active?

legacy How To

Issue From a page fragment code, we want to check if the edit mode is active for the page. Our fragment needs to behave different if the page is in edit mode (for instance, to create a modal fragment). Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution You can check if the edit mode is...

Missing path in search results for web content

legacy Troubleshooting

Issue There is a missing path in search results for web content. Steps to Reproduce: 1) Create 2 web content folders - folder 1 and folder 2 2) Create contents in those 2 folders with common words in the title i.e. author 3) Create a new role with permission to access the control panel...

Blog subscriber unable to view the blog after clicking on "Continue Reading" in the email

legacy Troubleshooting

Issue Blog subscriber gets redirected to a control panel link instead of blog portlet page link after clicking on "Continue Reading" button in the email, when the blog portlet is placed on a content page. The observed link is similar to:...

Navigation menu items for public/private layouts are not published from Staging to Live

legacy Troubleshooting

Issue We have a Navigation Menu in a public page pointing to a mix of public and private pages. When we perform a publication from Staging to Live, only the items pointing to public pages get published. Or vice versa: If the Navigation Menu is in a private page, only the items pointing...

Unable to select individual Web Content for export

legacy

Issue Users are unable to select the specific web content for export/import. Steps to reproduce: 1. Create 2-3 Basic Web Contents. 2. Select 3 dots in the top right corner. 3. Select Export/Import. 4. Web Contents are only selected by date range. 5. There is no option for selecting the...

DXP 7.3 Behavior Clarification for Open Graph locale alternate meta tags

legacy

Issue The Liferay server outputs all Liferay instance locales as Open Graph locale alternate meta tags. Is this expected? Should Liferay output Open Graph locale alternate meta tags, when page content only uses the default locale (e.g. "en_US")? <meta property="og:locale"...

You can't create child pages of a page from a site template with propagation enabled

legacy How To

Issue When creating a site from a site template with propagation enabled, this does not allow adding child pages to pages that were already created from the template. Environment DXP 7.0 or higher Resolution This happens when propagation of changes from the site template is enabled. It...

Button dropdown menu follows scrolling in iframes

legacy Troubleshooting

Issue This article details a case where button dropdown menu follows scrolling actions within iframes, and how this can be resolved. Environment Liferay DXP 7.1 Resolution In iframes, popper.js will move the dropdown menu when scrolling. In order to fix this into place, please include...

Can't select pages from other sites

legacy Troubleshooting

Issue No Pages are displayed if a DDL with a 'Link to page' DDM field has been created on the Global Site Steps to reproduce 1) Navigate to the Global site 2) Go to Content & Data > Dynamic Data Lists> Manage Data Definitions (ellipsis on the top right side) 3) Create a new Data...

When changing web contents at the same time, the error message can be confusing

legacy Troubleshooting

Issue Editing web content concurrently Steps to reproduce 1) Create a Web Content 2) Open it for edit on 2 tabs 3) Edit it on the 1st tab and publish 4) Edit it on the 2nd tab and publish Expected behavior: The error should be: "Another user has made changes since you started editing. If...

Page Fragment Issue with rich text editable field

legacy Troubleshooting

Issue Steps to reproduce: 1) Take Liferay 7.1SP2 with fix-pack dxp-16. 2) Create a page fragment with name "Demo". 3) Add the below code in the HTML section. <div class="fragment_33918"> <lfr-editable id="unique-id" type="rich-text"> <h1>This is editable text!</h1> </lfr-editable> </div>...

Not able to exporte private pages

legacy Troubleshooting

Issue Steps to Reproduce: 1. Go to Control Panel > Sites. 2. Create a new Minimum site. 3. Open that Minimum site. 4. After that go to Publishing > Export. 5. Now click on "Change to Private Pages". Observed Behavior: It does not change to Private pages and there is an error in the...

Unable to see Structures Field for the Templates

legacy Troubleshooting

Issue Steps to reproduce: Start a Liferay bundle. Create a structure with some fields in it Create a template for it Click on the Structure tab, then back to the Template tab Open the template Expected behavior: The structure's fields are available Actual behavior: The structure's fields...

Paginated multi-selection is lost when navigating through pages with SPA disabled

legacy Troubleshooting

Issue The view to assign users to a given role can be paginated. When SPA is disabled, only the users selected from the last page are effectively selected: those selected in previous pages are discarded. This can happen with similar scenarios where several items can be assigned to an...

Free Marker Template Null Pointer Error

legacy Troubleshooting

Issue Free marker template(ftl) error is occurring when fragments changes propagation is enabled. Steps to Reproduce Enable Automatic Page Fragment Propagation. Navigate to Product Menu -> Design -> Fragments Create a new Collection and new Fragment Now, add below JSON snippet in...

HTML elements disappear in Calendar's events editor

legacy Troubleshooting

Issue When you edit the description of an event in Calendar portlet and elements like <iframe> are added through the Source view to it, after saving the event those elements disappear from the editor. Some simple steps to reproduce: Add a new calendar event and edit its description....

Web contents and blog posts can be displayed in asset publishers even if their filters wouldn't allow them

legacy

Issue A web content (or blog post) can be displayed in any Asset Publisher, even if its configuration wouldn't allow it, by requesting a URL of the form: .../-/asset_publisher/$asset_publisher_identifier/content/$web-content-friendly-url Environment Liferay DXP 7.0+ Resolution This is...

Disable Liferay Personal Sites

legacy How To

Issue How to disable Liferay personal sites? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution This property is enabled as true by default, but in order to disable personal sites add these below properties in portal-ext.properties file. # Set whether or not public layouts are...

Fragment Unexpected Error Occurred

legacy Troubleshooting

Issue While dragging the same fragment on Page this error is shown "Error An unexpected error occurred while rendering this item" Steps to Reproduce Enable Automatic Page Fragment Propagation. Create a Fragment and add the following code snippet in HTML Tab. <label><span...

When the "Search" page is first in the list of pages, the link to "Go to Site" in the product menu does not appear.

legacy Troubleshooting

Issue When the "Search" page is first in the list of pages, the link to "Go to Site" in the product menu does not appear. Environment Liferay DXP 7.1 Resolution The observed behavior is a known bug and fixed in Liferay-fix-pack-dxp-15 and above. Installing Fix Packs and Hotfixes on...

Added buttons to AlloyEditor toolbar don't work in Blogs

legacy Troubleshooting

Issue I added buttons such as strike-through, superscript, and subscript to the AlloyEditor toolbar, but these buttons don't work when attempting to edit content in the Blogs module. Environment Liferay DXP 7.2 Resolution The strike-through, superscript, subscript, and page break buttons...

Boolean Fragments shows wrong state

legacy Troubleshooting

Issue Boolean Fragment configuration's type checkbox remains selected even after deselecting the checkbox Environment Liferay DXP 7.3 Resolution The observed behavior is a known issue and will be fixed in the upcoming fix pack. If the hotfix is required for this issue, please create a...

Enable Ratings in Web Content

legacy How To

Issue How to enable the rating asset in web content? Environment Liferay 7.2 Liferay 7.3 Resolution Follow these steps to enable ratings in web content: Publish any web content on Page -> Click on edit mode Click on web content -> action button -> select configuration Next, select...

When importing Web Content lar, choose the option "Mirror" in "Update Data", after importing, there is a (2) at the end of Web Content Folder rather than overwriting the Web Content in the target site

legacy

Issue When importing Web Content lar, choose the option "Mirror" in "Update Data", after importing, there is a (2) at the end of Web Content Folder rather than overwriting the Web Content in the target site Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution This behavior is...

Language Translation not Working in CKEditor Source Mode

legacy Troubleshooting

Issue When working in the source mode of CKEditor, switching between languages using the language editor doesn't display the previously set translation, even though translation works as expected outside of source mode. Environment DXP 7.2 Resolution The CKEditor source mode issue is...

Multiple success messages appear on UI post updating the web content

legacy Troubleshooting

Issue Post updating the single web content multiple success messages appear on UI No. of success messages = No. of web content present on the page Environment Liferay DXP 7.3 GA1 Resolution It's a known issue and is fixed in fix-pack liferay-fix-pack dxp-1 and above. Installing Fix...

Known Limitation: Colors applied to fragments in 7.3 not displayed when viewed using Internet Explorer 11

legacy

Issue When viewing Edit mode for a page has a style book applied, where a color is configured for a fragment (for example, the fragment's background color), the color will appear as expected in all browsers. However when viewing the published page while using Internet Explorer 11 (IE...

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