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How to remove file upload option for the particular user

Issue How to remove or add the file upload option in the web content for the specific user. Environment Liferay DXP 7.4 Resolution The following are the steps that can be taken to achieve this: Log in as an...

How to perform a log-out from a custom theme

legacy How To

Issue I want to perform a logout from a custom theme. Environment Liferay DXP 7.0+ Resolution Avoid calling /c/portal/layout directly. Instead, you can leverage the sign_out_url variable initialized in init.ftl for...

Filter by Status options not present in Management Bar for Web Content administration

legacy Troubleshooting

Issue When going to the Web Content administration and trying to filter by status, there's no such options in the Filter dropdown. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution...

Pop-up link in Web Content Articles does not work for Q4.3 release.

legacy Troubleshooting

Issue Pop-up links added to a Web Content Article create a new window. Environment 2023 Q4.3 Resolution This is due to the link being sanitized by Antisamy and erasing the pop-up configuration. Request a Hotfix...

Existing template is not found when creating a web content in Global Site

legacy How To

Issue When trying to add a Web Content in a new created template under the Global Site, the new template is not displayed or available to select. Environment DXP 2023.q3.4 Resolution This is the expected behavior. The...

How to Query for Javascript Alerts in Web Content Articles across multiple sites

legacy How To

Issue How do I search for Javascript Alerts that are located in Web Content Articles across different Liferay sites? Environment Liferay 7.4 Resolution The overall approach towards querying the alerts is: Get a...

Content creators should able to change the permissions of multiple content at the same time

legacy

Issue As a Content Creator, I want to be able to change the Web Content permissions as a bulk action. So that I’m able to change the permissions of several content at the same time. Environment Liferay DXP [all...

Use Javascript with Client Extension on pages

legacy How To

Issue How to run Javascript on pages using a client extension? Environment Liferay DXP 7.4 Resolution With a JavaScript (JS) client extension you can run your own JavaScript on any page in Liferay without...

Uploading the large image the resize option is not appearing to resize the editor

legacy Troubleshooting

Issue Upload the large image in the web content editor; the option to resize the editor is not available for the first time to check after publishing. Steps to reproduce: 1. Start the server. 2. Navigate to the...

Quarterly Release Error: [ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/boostrap.bundle.min.js

legacy Troubleshooting

Issue After upgrading/downloading the latest Quarterly Releases, upon startup the following error is populated: [ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/bootstrap.bundle.min.js. This error populates...

Specific pages show the message "No theme found for specified theme id custom_WAR_customtheme. Returning the default theme." in logs

legacy

Issue The following warning message appears in logs: [http-nio-8080-exec-13][ThemeLocalServiceImpl:220] No theme found for specified theme id custom_WAR_customtheme. Returning the default theme. Environment Liferay...

Ampersand in Web Content Text field turned into & in Content Pages

legacy Troubleshooting

Issue Create an example structure with the following associated template: <#ftl output_format="HTML" auto_esc=false> <p>-----------------</p> This should't be escaped: ${'&'} <p>-----------------</p> This should be...

Access multiple sites using the different domain name

legacy How To

Issue Run multiple Sites on a single instance using the different domain names Example: Site 1 running on the 'www.test.com:8080' domain and Site 2 running on the 'www.demo.com:8080' domain. Environment Liferay DXP...

Web Content Does not appear in Asset Publisher

legacy Troubleshooting

Issue After updating to a new update, web content is no longer appearing in the Asset Publisher. Environment Liferay DXP 7.4 Quarterly Release 2023 Q4 Resolution Sometimes, when web content does not appear in the Asset...

Unable to add images to an out of the box paragraph fragment

legacy Troubleshooting

Issue We are facing editing issues on the out of the box paragraph fragments when trying to add images to it. The add button is only available in the editor when the paragraph is placed in a grid. If the paragraph is...

Private Pages for New Users are being created only after New User logs in

legacy

Issue When creating Private pages for new users, the private pages are being created only once the new user has logged in or is impersonated Environment Liferay DXP 7.X Resolution The behavior listed above is...

jQuery error in the logs when using Quarterly Release 2023.Q4

legacy Troubleshooting

Issue When jQuery is enabled we are facing the following error in the logs: ERROR [http-nio-8080-exec-8][ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/bootstrap.bundle.min.js because its content type is not...

HTML Parsing errors when reindexing journal articles (jericho)

legacy Troubleshooting

Issue In general, this error may occur after upgrading to Quarterly Releases. When reindexing or updating specific web contents, errors are displayed in logs similar to the following traces: ERROR...

Stack overflow and org.apache.catalina.core.ApplicationDispatcher.invoke Servlet.service() for servlet [Friendly URL Servlet - Public] threw exception

legacy Troubleshooting

Issue There is a stack overflow error together with the error org.apache.catalina.core.ApplicationDispatcher.invoke Servlet.service() for servlet [Friendly URL Servlet - Public] threw exception Environment Liferay...

Drag and Drop is not working correctly for image in CKEditor

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control panel > Content & Data > Web Content > Create new Basic Web Content. 3. Add text to the content and also an image using the image...

Unable to see Multiple options for web content

legacy How To

Issue Trying to change the web content to multiple languages but users are unable to see multiple options for web content. Environment Liferay DXP 7.4 [all versions] Resolution There are the following steps to add...

Duplicated web content fails to render on a display page

legacy Troubleshooting

Issue Copied Web Contents misses display page settings Steps to reproduce: 1. Create a display page for Basic Web Content 2. Create a Basic Web Content titled 'Test' and set the display page for the previously...

After enabling the Email Subscriptions from an asset publisher I do not see the Subscribe button

legacy Troubleshooting

Issue In the Asset Publisher configuration I have selected yes in the Toggle the Enable Email Subscription selector, but still I cannot find the Suscribe button in the new assets. Environment DXP 7.3, DXP 7.4...

Changes to SEO page options resets custom theme

legacy Troubleshooting

Issue Making any changes to the SEO robot options resets the custom theme, any imported font, and the favicon. Steps to Reproduce: Add a custom theme, favicon, and google font to the page configurations,...

Validate the JSON format in WYSIWYG editor of Web content

legacy

Issue When the user creates basic web content and puts JSON inside the rich text, the JSON is used for the navigation menu. Since content contains extensive JSON, it is challenging to add more menu means attributes...

Fieldset inside a field group cannot be updated in Web Content Structure

legacy Troubleshooting

Issue Create a webcontent structure Add a Select from List field with 3 options and save. Name it WS1 Create a second web content structure. Name it WS2 Add a text field to it From the Fieldset tab, drag and drop the...

'${processor.processMax()' error while creating Application Display Templates

legacy Troubleshooting

Issue In the application display templates, whenever try to create an asset publisher template, the below error appears on the UI: The error appears in the Liferay logs as well: ERROR [WebContainer :...

Error "Someone may be trying to circumvent the permission checker" when deleting a virtual instance

legacy Troubleshooting

Issue When attempting to delete a virtual instance, users may encounter the following error: javax.portlet.PortletException: com.liferay.portal.kernel.exception.SystemException:...

The field should save the previous selection

legacy Troubleshooting

Issue Comma in Values of Select from List in Structures Steps: Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words in the JSON file. Import...

Expiring license causing 'Uncaught TypeError: Liferay.Alert is not a constructor'

legacy Troubleshooting

Issue Within 30 days of license expiry an alert message should pop up reminding the user about renewing the license. On 2023.Q4.0 it causes Uncaught TypeError: Liferay.Alert is not a constructor in the browser's...

Font-weight is not being responsive on Heading Fragment

legacy How To

Issue Despite setting the font weight for the Heading Fragment, the fragment is unresponsive and doesn't respond to the applied setting. Environment DXP 7.4 Resolution This is determined to be the intended behavior....

How can I disable web content history?

legacy How To

Issue We would like to have only one version of our web contents so we want to to disable the web content history/versioning. Environment Liferay DXP 7.4 + Resolution Edit the Journal Article Maximum Version Count...

Liferay login session not working in iframe

legacy Troubleshooting

Issue In 7.4, iframe does not show signed in session of a separate 7.4 portal Environment 7.4 Resolution The iFrame is working as expected in that the portal is rendered within the frame and the cookies are...

Can't order web content structures alphabetically

legacy Troubleshooting

Issue Alphabetically sorting when selecting a structure during web content creation Steps to reproduce: 1. Create 7 structures 2. Start to create web content, select 'More' in the list Expected behavior: The user...

User is not redirected to the Web Content tab after creating and publishing a web content article

legacy Troubleshooting

Issue A user does not get redirected to the Web Content tab after creating and publishing an article. Besides that the back and cancel button do not work upon clicking on them. Environment DXP 7.4 +...

Unable to view the Page in default language when browser back button is clicked

legacy

Issue The page of the site should be visible in the default language when the browser back button is clicked. Steps to reproduce: 1. The default Language Selector template is added to Liferay's Home page and...

How to setup a timezone on DXP

legacy How To

Issue We have to make a setup in EST timezone and we would like to know how can we do that on the DXP. Environment DXP 7.4 Resolution Liferay runs and stores all times in UTC format to facilitate translating times into...

Special character not being displayed in page title

legacy Troubleshooting

Issue When a page name uses the ampersand character, it is not displayed correctly in the page title at the top of the browser screen. Environment DXP 7.4 Resolution It is a known bug that was fixed in DXP 7.4 U69+....

Unable to add more than seven favorite structures from the web content administration

legacy Troubleshooting

Issue When trying to add favorite structures from the web content section, the following message is displayed when number of structures selected is equals to 7-> 'Warning:Right now your quick menu is full of favorites....

Non-descriptive Accessibility Labels on Toggle Options

legacy Troubleshooting

Issue Toggle options in are labeled as 'checkboxes', and are not given an identifier. Therefore, Accessibility Readers report them as: “##### checkbox checked”. For example, inspect the element to find the...

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