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How to check jar versions of certain marketplace apps

Issue You might use our OOTB jars to build your modules and for that reason you wish to know the version before an upgrade process, for example Environment Liferay DXP 7.0+ Resolution Navigate to...

NullPointerException - liferay/monitoring

legacy Troubleshooting

Issue You might encounter some excessive logging in your portal related to Liferay Monitoring: ERROR [liferay/monitoring-982][ParallelDestination:59] Unable to process message {destinationName=liferay/monitoring,...

How to modify API URL?

legacy Troubleshooting

Issue If we are removing the /o/ from URLs, they are not recognised anymore. Environment Liferay DXP 7.1+ Resolution You can create a hostname e.g. api.something.com and have Apache (or Nginx) do the proxy pass to...

"No User exists with role Administrator" error seen when upgrading Liferay

legacy Troubleshooting

Issue "No User exists with role Administrator" error is seen when upgrading major Liferay versions, as follows: ERROR [main][VerifyProcessTrackerOSGiCommands:323] null com.liferay.portal.verify.VerifyException:...

Unique Constraint Violated error seen when upgrading Liferay

legacy Troubleshooting

Issue Unique Constraint Violated error is seen when upgrading major Liferay versions (such as 7.2 to 7.4), as follows: ERROR [main][UpgradeStepRegistratorTracker:199] Failed upgrade process for module...

Appending additional characters to an impersonated user's URL throws extensive log errors

legacy Troubleshooting

Issue When appending the URL of an impersonated user with additional characters such as: ...

Blacklisting commerce modules causes stack-trace and Unsatisfied Components in DXP 7.4

legacy Troubleshooting

Issue When blacklisting commerce modules, the following stack-trace is observed: 2023-03-28 19:06:19.423 ERROR [Framework Event Dispatcher: Equinox Container:...

Database partitioning feature

legacy

Issue Is there a database partitioning feature available for Liferay DXP 7.3 or 7.4? Environment DXP 7.3 DXP 7.4 Resolution The database partitioning feature is in a kind of lab status for 7.4 to be used and tested...

The Theme is Broken With NPE thrown in the Log

legacy Troubleshooting

Issue The theme is broken when accessing non-existent pages. NPE is also thrown in the log. Reproduction Steps: Access non-existent pages http://localhost:8080/web/guest/p/ Or create a commerce site named "xyz" and access...

Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v1_1_2.DynamicDataMappingUpgradeProcess

legacy Troubleshooting

Issue During your upgrade process, you might encounter an error where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NullPointerException: Caused by:...

"Detected reserved friendly URL" error during upgrade

legacy Troubleshooting

Issue During Liferay upgrade I get the following error related to friendly URL: Class name: com.liferay.portal.verify.VerifyLayout 1 occurrences of the following errors: Detected reserved friendly URL "/apirila"...

Update database indexes

legacy How To

Issue You might face a requirement where you need to update your database indexes, such as during an upgrade process or a database migration process Environment Liferay DXP 7.0+ Resolution Up until Liferay DXP 7.3:...

How to set the reindex batch size when disabling Index All Article Versions Enabled

legacy Troubleshooting

Issue When we use the default value (true) of the System Settings -> Web Content -> Index All Article Versions Enabled option, we use the com.liferay.journal.model.JournalArticle=1000 property to limit the number of...

What are the *.map urls present in Glowroot monitoring

legacy

Issue There are many *.map urls present while monitoring Liferay using Glowroot or any other application monitoring tool. Environment Liferay DXP 7.0 + Resolution The .map files are for JavaScript and CSS (and now...

Upgrade Failed due to the Error "No Group exists with the primary key xxxxxx"

legacy Troubleshooting

Issue When doing database upgrade from 7.0 de-98 to 7.4, the upgrade failed with the following error: ERROR [main][ReleaseManagerImpl:183] Failed upgrade process for module com.liferay.dynamic.data.mapping.service...

Auto generation of primary key using sequence type in MS SQL server

legacy

Issue Liferay provides, supports and has the implementation to generate a primary key with sequence In the following documentation liferay-service-builder_7_4_0.dtd under paragraph "@id-type" you can see the supported...

Random user can check another user's order with the correct channelId and accountId - Headless API

legacy Troubleshooting

Issue User can consume the API without applying any sort of content restriction or authorization /o/headless-commerce-delivery-order/v1.0/channels/${channelId}/accounts/${accountNumber}/placed-orders E.g.: If...

Database upgrade fails due to missing Kaleo tables

legacy Troubleshooting

Issue Would like to upgrade the Liferay environment to a later version The upgrade tool is logging the following error: ERROR [main][UpgradeStepRegistratorTracker:193] Failed upgrade process for module...

java.lang.ClassNotFoundException: org.hibernate.proxy.HibernateProxy cannot be found when blob column is used in service builder

legacy Troubleshooting

Issue I use a blob column type in service builder. On deployment i get Caused by: java.lang.ClassNotFoundException: org.hibernate.proxy.HibernateProxy cannot be found Environment 7.4 Resolution Add the followings...

Sync and AsyncExportImportLifecycleMessageListener unsatisfied references

legacy Troubleshooting

Issue When you execute the command ds:unsatisfied in the Gogo Shell, you get this output: Declarative Service {id: 2457, name: com.liferay.exportimport.lifecycle.SyncExportImportLifecycleMessageListener,...

"No CommerceChannel exists with the key" when starting Liferay

legacy Troubleshooting

Issue After upgrading from Portal 6.2 to DXP 7.4 Update 66, we see the following error in the log when starting Liferay: ERROR [http-nio-8080-exec-10][MiniCartTag:123] null...

User's IP address is always registered as IP address of web server

legacy Troubleshooting

Issue After configuring Liferay behind the frontend server (Apache or Nginx) and Load Balancers, when a user logs in, the value of the loginIp column in the User_ table is always the same local IP addresses of the Load...

Liferay is unable to configure MySQL because of to an authentication error

legacy Troubleshooting

Issue The issue of being unable to load authentication occurs while configuring the MySQL database with Liferay: java.sql.SQLException: Unable to load authentication plugin "caching_sha2_password" Environment...

How can I invoke Liferay Objects REST APIs from a backend OSGI module?

legacy How To

Issue We are implementing a backend OSGI module, where we have to call the Liferay Objects API. We have noticed that the only available API of this functionality is the REST API / GraphQL API explained here:...

Can I use HashUtil, StringBundler, ProviderType, and AopService in DXP 7.4 after upgrading from 7.0

legacy

Issue Can these 4 classes (HashUtil, StringBundler, ProviderType, and AopService) still be used in DXP 7.4 after upgrading from DXP 7.0? Environment Liferay DXP 7.0, 7.4 Resolution AopService.java does not exist on DXP 7.0...

How to override Liferay logs configuration

legacy How To

Issue How to override Liferay logs default configuration. Environment Liferay DXP 7.4 Resolution Liferay logs default configuration is defined in WEB-INF/shielded-container-lib/portal-impl.jar inside the file...

Error updating time zone definition - n.f.ical4j.model.TimeZoneUpdater

legacy Troubleshooting

Issue The following logging error is observed on a regular basis: n.f.ical4j.model.TimeZoneUpdater - Error updating timezone definition java.net.ConnectException: Connection timed out (Connection timed out) How...

Taglib throws an exception after redeploy the JAR file

legacy Troubleshooting

Issue The taglib throws the freemarker.template.TemplateModelException error after redeploying the JAR file. Steps to reproduce: 1. Start the server 2. Navigate to Site Menu> Content & Data > Blogs 3. Create a...

I want to disable Basic Auth for JSONWS

legacy How To

Issue I want to disable Basic Auth for JSONWS (JSON web services) in Liferay so that only OAuth is used for a specific jsonws method (i.e. expandovalue) Environment DXP 7.4 Resolution Basic Auth can be entirely disabled,...

Deploying a Portlet to Liferay 6.2 on Tomcat 8, causes listerner tags in Web.xml of portlet to change to Context-param tags

legacy Troubleshooting

Issue Deploying a portlet developed for Liferay 6.2 on Tomcat 7, on a Liferay 6.2 instance running on Tomcat 8 causes the portlet's web.xml file to reflect the following changes: The web.xml before it is deployed had...

The Chat Provider I want to use is not in the list of available Chat Providers

legacy How To

Issue I would like to enable Click To Chat in our Liferay instance. I have checked the documentation: Enabling Automated Live Chat Systems The Chat Provider I want is not in the supported list: Getting The Chat...

Firewall blocks URI for reserved characters

legacy Troubleshooting

Issue URI contains reserved characters such as "$" and certain firewall rules block these URI's. Environment DXP 7.4 Resolution Many URL schemes reserve certain characters for a special meaning. However, this is not...

Unable to find products with ID via Headless API

legacy

Issue Noticed that products have two ID fields, when you fetch them via headless API id productId id is visible on the UI and productId is not. When you try to get products via headless API using id, it does...

OutOfMemoryError on startup when there are a lot of very large FragmentEntryLinks

legacy Troubleshooting

Issue Liferay takes a very long time to startup, and throws the following Heap Space error: ERROR [Framework Event Dispatcher: Equinox Container: d97119a4-f960-4e1c-839b-88c78fbc6cc6][Framework:93] FrameworkEvent...

"Portlet must not be null" error during upgrade

legacy Troubleshooting

Issue You might encounter an issue where you face an error during upgrade such as follows: 2023-03-29 08:09:14.891 ERROR [Framework Event Dispatcher: Equinox Container:...

I want to be able to publish redirects through Remote Publishing or bulk export/import redirects.

legacy

Issue There are a large number of redirects that needs to be setup between environments, and I would like to be able to remote publish or bulk export/import redirects. Environment DXP 7.4 Resolution Currently, redirects...

java.sql.BatchUpdateException: Duplicate entry errors

legacy Troubleshooting

Issue Duplicate entry error when switching from Hypersonic to MySQL using the setup wizard Steps to reproduce 1) Start portal with hypersonic 2) In Setup Wizard, add test@liferay.com as an email 3) Click to change...

User clicks not tracked correctly

legacy Troubleshooting

Issue The number of hits goes up by 2 Steps to reproduce: 1) Add "live.users.enabled=true" to portal-ext.properties and start portal 2) Navigate to Control Panel > Monitoring 3) View the number of hits 4) Refresh...

Is there any Instance Level Configuration for Google Captcha?

legacy

Issue Is there any instance level configuration for Google Captcha Environment Liferay DXP 7.4 Resolution The Google Captcha can only be enabled via System Settings > Security Tools > CAPTCHA, which is a server level...

Web content with special characters in their title, their friendly URL is populated with C% code

legacy Troubleshooting

Issue The Friendly URL presented when editing a Web Content is displayed with C% code in the special characters, making it difficult to forward that URL. Environment Liferay DXP 7.4 (equal to or below Update 40)...

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