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Redirect is not going to expected site page after configuring friendly URL
legacy Troubleshooting
Issue After configuring a friendly URL for my instance Home Page, the redirect is not going to the expected site page. Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution In order to achieve the expected page redirect the...
How to change ReleaseInfo panel in server administration, resources tab
legacy
Issue We want to change the Release Info panel, what is shown inside the Server Administration > Resources menu Environment Any DXP 7.x Liferay version Resolution Since it would require changing the...
Where are the Fix Pack Releases for Liferay DXP 7.4
legacy
Issue We are not seeing any Fix Pack releases for 7.4 recently. Can we expect FPs for 7.4 or only Service Pack? Environment DXP 7.4 Resolution Starting with Liferay DXP 7.3 SP3 and above, we switched to an Update...
Which folders can be cleared in the Tomcat bundle while restarting Liferay?
legacy How To
Issue which folders can be cleared in the Tomcat bundle before restarting Liferay? Environment Liferay DXP 7.0 - 7.4 Resolution The following folders can be cleared: osgi/state {Liferay_home}/work {tomcat_home}/temp...
"No JSON web service action with path and method null for null" error when deploying service builder API
legacy Troubleshooting
Issue Service builder API appears to register but isn't accessible in some environments since it cannot be found. Logs show that the service successfully deploys but not able to find the service name in /api/jsonws page....
Strange sudden shutdown of the portal running on Apache Tomcat
legacy Troubleshooting
Issue Sudden shutdown with the following log snippet: INFO  [http-nio-8080-exec-325][SidemenuController:88] Enter in sidemenu as connected=false and isFirstConnection=false screenname=XXXXX flag=false...
ThemeServicePreAction Null Pointer Exception at startup
legacy Troubleshooting
Issue We always experience the following Null Pointer Exception at Liferay startup: Caused by: java.lang.NullPointerException     at...
Should LDAP verify that user images exist in the Document Library?
legacy
Issue Some user images are missing from my Document Library, but they still have references in the IMAGE table in the database. As a result, LDAP doesn't re-import the user images during an LDAP import. Should...
Headless API returns 20 entries on certain GET methods
legacy Troubleshooting
Issue Headless API only displays 20 entries on certain GET methods Environment Liferay DXP 7.4 Resolution The resulting 20 records is because of the default pageSize value. If you would like to adjust the number of records...
OAuth Error when trying to log in to Marketplace from Liferay DXP
legacy Troubleshooting
Issue Trying to log in to Marketplace from Liferay DXP (Control Panel > Marketplace > Purchased or Store) Getting the following OAuth Exception: ERROR [http-nio-8080-exec-6][PortletServlet:118] Unable to process...
Sometimes not getting full captcha text in the image
legacy Troubleshooting
Issue Full captcha is not visible sometimes, which degrades the user experience as the user needs to refresh the captcha image trying to get a full image in order to pass the captcha test. Environment Liferay DXP...
Azure Active Directory authentication between DXP and underlying database
legacy
Issue I have a question regarding regarding the SQL AAD Integrated authentication. Is it supported (or not) for ManagedIdentity?  Connect using Azure Active Directory authentication - JDBC Driver for SQL Server | Microsoft...
java.util.zip.ZipException: Invalid CEN header (invalid zip64 extra data field size) when starting dxp using JDK 11.0.20
legacy Troubleshooting
Issue Start DXP against JDK 11.0.20, the following error is reported in the log: ERROR [main][ModuleFrameworkImpl:417] null org.osgi.framework.BundleException: Error occurred installing a bundle. at...
I cannot update the Payment status of an Order through PATCH request
legacy Troubleshooting
Issue Order Payment status does not change after sending a PATCH request, for example: { "paymentStatus": 1 } Environment Liferay DXP 7.4 Resolution The observed behavior is a known bug which is addressed...
The Look and Feel Configuration is not accessible for Remote Apps
legacy Troubleshooting
Issue After creating and deploying a Remote App onto a Widget Page, the Look and Feel configuration for the deployed app is not accessible (as seen in the following image): Environment Liferay DXP 7.4 Resolution Upgrade...
SchedulerEngineHelper changes
legacy How To
Issue The register() and unregister() methods have been removed from SchedulerEngineHelper therefore you might encounter some issues in your code after you upgrade to a recent version Environment Liferay DXP 7.4...
Can we set different instance configurations on sites?
legacy
Issue Can we have different instance level settings like One-Time-Password or Multi-Factor Authentication configurations applied on different sites in the same virtual instance? Environment DXP 7.3+ Resolution The...
Is API versioning supported in Liferay headless Framework
legacy
Issue Is API versioning supported in Liferay headless Framework? Environment Liferay DXP 7.3 Resolution API versioning is supported in Liferay Headless Framework. As an example, there're two versions of the...
ERROR: aggregate functions are not allowed in UPDATE Position: 54 when upgrading a PostgreSQL database
legacy Troubleshooting
Issue During the upgrade progress to 7.4 a fatal error occurs in process com.liferay.portal.upgrade.v7_4_x.UpgradeCompanyId: INFO  [main][UpgradeProcess:145] Failed upgrade process...
Cannot install Liferay Push on DXP 7.0
legacy Troubleshooting
Issue Trying to install Liferay Push from Apps > Store Getting the error that it failed to complete and in the logs you get: Caused by: com.liferay.portal.lpkg.deployer.LPKGVerifyException: LPKG validation failed...