Search Results

All Results 6853
Sort By
Resource Type
Applicable Versions
Deployment Approach
Capability
Feature
Upgrade to 2024.Q1.14 LTS on Oracle failed with "Invalid column name" error
legacy Troubleshooting
Issue When upgrading to Liferay DXP 2024.Q1.14 LTS, the database upgrade process fails with the following error: ERROR - Failed upgrade process for module com.liferay.layout.page.template.service com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.SQLException: Invalid column...
Controlling Role Visibility via Headless API
legacy How To
Issue The /o/headless-admin-user/v1.0/roles API exposes all system roles, potentially revealing sensitive information about permission structures, user roles, and their associated components (portlets). Environment Liferay DXP 7.4 Liferay DXP Quarterly Releases Resolution You can control...
How to set two Liferays as separate SAML and IdP servers?
legacy How To
Issue How to set two Liferays as separate SAML and IdP servers? Environment Liferay DXP Quarterly Release Resolution Configure and setup first bundle: Add portlet.session.replicate.enabled=true to portal-ext.properties in both bundles Startup the first local bundle with default port...
What hardware is supported to run Liferay?
legacy
Issue The Compatibility Matrix does not list any specific hardware to run Liferay. What is supported to run Liferay?   Environment DXP 7.3+ Quarterly Releases   Resolution Liferay's Compatibility Matrix focuses on software dependencies, such as operating systems, databases, and...
When trying to develop an integration to import several product warehouse availability, the BatchEngineImportTask fails
legacy Troubleshooting
Issue Blocking bug evident when trying to use the warehouse item batch headless API. Steps to reproduce: Create a warehouse with external reference code CR41 Execute a POST to /o/headless-commerce-admin-inventory/v1.0/warehouses/warehouseItems/batch with the following json body [     {  ...
Content Structure Headless getSiteContentStructuresPage search does not consider Structure name or description
legacy Troubleshooting
Issue The user is unable to search for a specific web content structure using either the structure name or description via the API endpoint: /o/headless-delivery/v1.0/sites/20117/content-structures?search=demo Steps to reproduce: 1. Navigate to Product Menu > Content & Data > Web Content...
"Fields", "nestedFields" and "Restrict Fields" do not filter out the data in the API response body
legacy Troubleshooting
Issue While using the Navigation Menu Headless API (`/o/headless-delivery/v1.0/navigation-menus/${navigation_menu_id}`), the response is too long, especially with multiple navigation levels. When "navigationMenuItems.customField" or "navigationMenuItems.link" or...
Thread deadlock during startup of liferay in cluster
legacy Troubleshooting
Issue I'm not 100% sure on how to reproduce/trigger it, but it seems that when there is active traffic to the cluster, there is a fair chance that one of the nodes will deadlock during startup of the portal. We see this happen almost every deployment on production, however on dev, test &...
"Unable to lookup mail/MailSession" error when sending emails
legacy Troubleshooting
Issue We have configured email delivery using the application server JNDI mail resource: Configuring in the context.xml of the application server: <Resource name="mail/MailSession" auth="Container" type="javax.mail.Session" mail.smtp.host="MY_HOST_VALUE" /> And adding the following...
Intermittent portal startup failures due to BundleException
legacy Troubleshooting
Issue Intermittent portal start up failures occur when the following BundleException error is observed:  Caused by: org.osgi.framework.BundleException: Cannot transiently start a module whose start level is not met. at org.eclipse.osgi.container.Module.start(Module.java:413) at...
Can I use per-instance portal-[companyId].properties files in my enviroment?
legacy Troubleshooting
Issue You would like to have a per-instance properties file after adding -Dcompany-id-properties=true in setenv or system-ext properties. While infrequent, a StackOverflowError can be reproduced and potentially flooding the log file: ... at...
Upgrade to 2024.Q4.5/6 fails with "Unable to upgrade com.liferay.object.service to 10.2.0 from 10.0.0"
legacy Troubleshooting
Issue I am trying to upgrade to 2024.Q4.5 or 2024.Q4.6. The upgrade fails with the following error: 2025-02-03 15:56:10.160 ERROR [main][UpgradeExecutor:333] Failed upgrade process for module com.liferay.object.service java.lang.IllegalStateException: Unable to upgrade...
Resolving ClassNotFound Exceptions in JSPs and TLDs
legacy Troubleshooting
Issue A ClassNotFound exception occurs when referencing classes from JSPs or TLDs, even when using a wildcard (*) in the import-package header of liferay-plugin-package.properties. Example error message: Unable to dispatch request: The class com.example.package.Class specified in the...
Seeing "A JSON web service action is already registered at" WARN messages after upgrading Liferay
legacy Troubleshooting
Issue After upgrading Liferay, I'm seeing the following WARN message repeatedly in the logs: WARN [main][JSONWebServiceActionsManagerImpl:590] A JSON web service action is already registered at ... Environment Quarterly Release Resolution These WARN messages are often caused by...
Database Upgrade Fails with "Invalid object name 'Configuration_'"
legacy Troubleshooting
Issue When running the upgrade, we see the following error: 2025-03-05 07:05:33.290 ERROR [Apache Felix Configurator Worker Thread][LogService:47] Error processing taskInvalid object name 'Configuration_'. com.microsoft.sqlserver.jdbc.SQLServerException: Invalid object name...
SCIM Token Generation Fails with JavaScript Error in French Language
legacy Troubleshooting
Issue When Liferay’s interface language is set to French, clicking the Generate button to create a SCIM access token results in a JavaScript error, preventing the token generation popup from opening. The following error message is displayed in the browser console: Uncaught SyntaxError:...
Is there an out-of-the-box way to set up gzip compression for only specific endpoints?
legacy
Issue The gzip filter is disabled by default, but I enabled it using: com.liferay.portal.servlet.filters.gzip.GZipFilter=true After enabling it, I tried accessing an image guest URL via Postman, but I noticed that the header response does not include Content-Encoding: gzip. Since our...
Unresolved requirement osgi.ee=UNKNOWN when deploying a portlet WAR on JDK 17 or 21
legacy Troubleshooting
Issue When deploying a spring portlet WAR while using JDK 17 or JDK 21, the following deployment error appears in the Liferay logs: Unresolved requirement: Import-Package: com.liferay.portal.osgi.web.servlet.jsp.compiler; resolution:="optional"_ Unresolved requirement: Import-Package:...
[PortletServlet:109] Unable to process portlet com_liferay_dispatch_web_internal_portlet_DispatchPortlet: java.lang.reflect.UndeclaredThrowableException
legacy Troubleshooting
Issue Navigate to Control Panel > Configuration > Job Scheduler > Scheduled Jobs, and after clicking the "Run Now" button, it redirects back to the "Job Scheduler Triggers" page instead of executing the job. The following errors appear in the logs. 2024-06-25 12:02:56.631 ERROR...
Not able to get results for internal categories when fetching via APIs
legacy Troubleshooting
Issue Not getting similar results from Headless APIs when filtering content by internal categories. However, everything works fine with Public categories. The following are the steps: 1. Create an Asset Library, Vocabulary (internal), Category, Folder, and Web Contents 2. Assign the...
'Unresolved Requirement' error for a custom module post upgrading DXP 7.4 from U24 to U92
legacy Troubleshooting
Issue Receiving the 'Unresolved Requirement' error below for a custom module post upgrading DXP 7.4 from u24 to u92: ERROR [Framework Event Dispatcher: Equinox Container: a66dab4b-cb78-460e-aa7f-8ea2748a79be][Framework:47] FrameworkEvent ERROR...
Property "redirect.url.security.mode" has invalid value: domain,domain
legacy Troubleshooting
Issue After setting the property redirect.url.security.mode=domain we are now seeing WARN messages such as Property "redirect.url.security.mode" has invalid value: domain,domain Environment Liferay DXP Resolution Please check all of your environment's PROPERTIES files to ensure that...
Configuring Site Locales Using Site Initializer site-settings.json File
legacy
Issue How can I configure site locales using the site-settings.json file within the Site Initializer framework?   Environment Liferay DXP 7.4+   Resolution Currently, the Site Initializer framework doesn't support setting enabled locales. The locales enabled for a site are stored inside...
How to Remove Product Attachments via Commerce API?
legacy How To
Issue I need to remove a product attachment by running a script and I am looking for the appropriate Commerce Headless API endpoint to accomplish this. Environment Liferay DXP 2023.Q4.0+ Resolution As of Liferay 2023.Q4.0, Liferay provides two DELETE endpoints for removing product...
Upgrading Liferay fails with "Data too long for column 'smallAttributeValue'"
legacy Troubleshooting
Issue I am trying to upgrade Liferay to 2024.Q3 or 2024.Q4 The upgrade fails with the following error: 2024-12-17 14:45:21.409 ERROR [main][UpgradeExecutor:333] Failed upgrade process for module com.liferay.dynamic.data.mapping.service com.liferay.portal.kernel.upgrade.UpgradeException:...
Liferay DXP + JBoss EAP 8 Compatibility FAQ
legacy
When will Liferay Support JBoss EAP 8.0? Our team is actively working on making Liferay compatible with JBoss EAP 8. Upgrading to JBoss EAP 8 will require migrating to a newer version of Liferay DXP that supports Jakarta EE 10, which is planned for release in the second half of 2025...
URL scheme must be "http" or "https" for CORS request
legacy Troubleshooting
Issue CORS errors "Failed to fetch" when accessing headless APIs through the API Explorer. Environment Liferay DXP 7.4  Resolution CORS issues arise from mismatches between the origin of the API request and the allowed origins configured in Liferay. If the issue persists even after...
Customize Liferay Startup Logo
legacy How To
Issue How to customize Liferay Startup Logo Customization Environment Liferay 7.3 Liferay 7.4 Resolution NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or...
Groovy Scripts not working on Partner Portal
legacy Troubleshooting
Issue While filling out the upgrade request form on Partner Portal, the groovy scripts 'ee_6_2-all.groovy' and 'PrintDatabaseInfo_DXP_Modified.groovy' are not working. Environment Liferay Portal 6.2 Resolution Try with the attached updated Groovy scripts. If the issue persists, please...
URL redirection between sites in Liferay DXP 7.4
legacy Troubleshooting
Issue After migrating from Liferay DXP 7.3 to DXP 7.4, URL redirection rules defined in rewriteurl.xml (no longer supported in 7.4) and through .config files stopped working. Liferay’s built-in redirection settings only handle site-level redirections and do not support redirection for...
What 'type' parameter should I provide to the addUser() function when creating a User through API?
legacy
Issue I would like to create a user via UserLocalServiceUtil.addUser() One of the parameters required is 'int type'. What value should I provide to this type parameter? Environment DXP 7.4 Quarterly Releases Resolution The type parameter defines the user in a global scope: 0: GUEST (e.g....
JournalContentSearchLocalServiceUtil.getLayoutIds returns an empty list
legacy Troubleshooting
Issue When trying to retrieve the pages where a web content article is displayed using its articleId, an empty list is returned. After instantiating a web content in a Content Viewer, the following method is used to obtain the layoutIds: List<Long> layoutIds =...
How to set up Search Blueprints to be used with Search headless API
legacy How To
Issue You do not find a suitable headless API or is not still developed by Liferay so you would like to create your own search blueprint and invoke it easily from Search API. For example, retrieve draft or pending web content articles based on a structure field ( Feature Request )....
Null Values for PortalInetSocketAddress and PortalProtocol for Cluster Nodes
legacy Troubleshooting
Issue When running a Groovy script to check cluster formation, the output shows "null" for PortalInetSocketAddress and PortalProtocol for some nodes. Environment DXP 7.4 Quarterly Releases Resolution This behavior is expected when not all cluster nodes have been accessed through a web...
Unwanted spaces appearing after HTML tags in translated text
legacy Troubleshooting
Issue When using HTML tags like <strong>, <b>, <h1>, <span>, and <i> within internationalized text in the Language Override functionality, an unnecessary space is generated after the closing tag when the text is rendered in a fragment This extra space is visible in both the displayed...
ERR_CONTENT_DECODING_FAILED
legacy Troubleshooting
Issue When the user is accessing their DMS application, sometimes they encounter the below error in the browser console: Error : Failed to load resource: net::ERR_CONTENT_DECODING_FAILED....
Receiving resource not found error when creating commerce product through headless API
legacy Troubleshooting
Issue When creating a product using headless API. After creating it, the product status shows 'Approved'; however, when searching for the product or clicking the product to open it, that shows the resource not found error on the UI. Steps to reproduce: 1. Start Liferay DXP 7.4 U90. 2....
String ¿¿¿¿¿¿ is displayed in several Web Contents after upgrading
legacy Troubleshooting
Issue After upgrading, some Web Contents are displayed with the string ¿¿¿¿¿¿¿. Environment Quarterly Releases: 2023.Q3, 2023.Q4, 2024.Q1, 2024.Q2, 2024.Q3 Resolution The string ¿¿¿¿¿¿ is codification of the characters E2 80 8B related to the character ZERO WIDTH SPACE interpreted by a...
Where can I see image details in the Headless API response for Vocabularies?
legacy
Issue I cannot see image details for Categories in the Headless API response upon calling /o/headless-admin-taxonomy/v1.0/taxonomy-categories/{{categoryId}} Environment Liferay 7.4 Quarterly Releases Resolution This is currently a product limitation, however, we already have a Feature...
How to get the portlet ID in the Asset Publisher template
legacy How To
Issue How can I obtain the portlet ID, which is used for advanced styling, within the Freemarker template of the Asset Publisher? Environment Liferay DXP 7.4+ Resolution The portlet ID used for advanced styling is a combination of the portlet name and the instance ID (if applicable). It...
With Firefox, the UI publication process is not feasible
legacy Troubleshooting
Issue Users are experiencing issues on the UI with the latest version of Firefox (86.0.1). Steps to reproduce: 1) Start a clean instance of Liferay 7.0 2) Open the portal in Firefox version 86.0.1 3) Open a settings page (or basically any page) with form fields on it (for example:...
web content can not be displayed on the left pane with Elasticsearch NullPointerException in log
legacy Troubleshooting
Issue No web content is displayed either on the left pane or through the web content display widget with the following NullPointerException in log 29/12/2021 06:30:18,799 ERROR [default task-476][ElasticsearchIndexSearcher:165] java.lang.NullPointerException...
How to keep the session logged between different subdomains
legacy How To
Issue You need to logging each time you enter in each site even sub domines of the same domain. To keep de same session across different sites that are subdomains of the same domain. For example siteA.example.com and siteB.example.com Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP...
LDAP y gestion de usuarios en idiomas con dos apellidos
legacy Troubleshooting
Issue En un servidor LDAP que se ha configurado conjuntamente con Liferay se tienen almacenados los apellidos de los usuario en dos campos diferentes. Al visualizar los usuarios en el portal no aparece su nombre completo apareciendo solo uno de los apellidos. Environment DXP 7.2+...
addEventListener property is null when previewing page template
legacy Troubleshooting
Issue Steps to reproduce 1. Go to Site → Design → Page Templates and select the Masters tab. 2. Add a custom master. 3. Add an Asset Publisher to the master page template. 4. Click the Preview button. 5. Assert the Asset Publisher is shown in a preview dialog. 6. Right-click on Inspect >...
Search Bar is blocked and prevents visibility (Google Chrome)
legacy Troubleshooting
Issue When running Liferay on certain versions of Google Chrome, the search bar within the Liferay portal is blanked out, making it difficult to use the search bar for its intended purpose. Please see the following screenshot as an example: Environment Liferay DXP 7.1 Liferay DXP 7.2...
Non-admin owner of a User Group is unable to perform any actions on it
legacy Troubleshooting
Issue Steps to reproduce: Create a new role (name doesn't matter) Grant the following permissions to this role: Portal: Add User Group Portal: View Control Panel Menu User Groups: Access in Control Panel User Groups: Configuration User Groups: View User Groups > User Group: View Create a...
Cannot open action menu for users who have similar screen names
legacy Troubleshooting
Issue Steps to Reproduce    1. Go to Control Panel - Users and Organizations    2. Add a new user with the screen name "test-test"    3. Add another user with the screen name "test.test"    4. Go back to the list of users    5 Click on the three-dot action menu for either of the new...
Unable to save after unchecking Enable propagation of changes from the site template
legacy Troubleshooting
Issue Reproduction steps: Startup the portal Set the following log levels: com.liferay.portlet.sites.util DEBUG com.liferay.exportimport.internal.controller INFO com.liferay.layout.admin.web.internal.exportimport.data.handler.LayoutStagedModelDataHandler WARN Create a site template...
How do I upload files to a non-navigable URL in Liferay PaaS?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I want to store configuration files on Liferay PaaS that should not be accessible to the general public. Is there a way to do that?...
Literal is not localized in item selectors breadcrumb
legacy Troubleshooting
Issue Steps to reproduce 1. Navigate to blogs under Content & Data. 2. Create new blog entry. 3. In edit page, click select file. 4. Select Document & Media. 5. Check that the breadcrumb shows the literals: sites > Liferay 6. Change display locale for example adding the locale to the...
Segments, other roles than regular ones not selectable when creating segment with Role property
legacy Troubleshooting
Issue Reproduction Steps: 1. Set up DXP 7.3 with the fix pack DXP 1 2. From Control Panel went to People --> Segments and started to add a new segment 3. Added a User Role Property from the right panel as a condition. 4. On the Property click on "Select", and from the "Select Role" popup...
When configuring a Page it is not highlighted on the Page Tree
legacy Troubleshooting
Issue Reproduction Steps: 1. Set up DXP 7.3 2. Go to Control Panel --> Site Builder --> Pages and add a couple of pages. 3. Go to Site Builder --> Pages so you can see the Page Hierarchy 4. Click on the Page Tree icon on the upper left of the site. 5. On the Page Hierarchy of the Site...
Ability to delete Page directly from the page edit
legacy
Issue How to delete a page from the edit/configure option on the page or directly from the page when viewing it. When viewing a page in Liferay Portal 6.2, there was a delete button on the side menu. Users can only delete a Page in Liferay DXP 7.2 via the Site Builder > Pages menu, where...
Permission option is missing from page configuration
legacy Troubleshooting
Issue Unable to access the delete or permissions options on a page. Steps to reproduce: 1) Start a clean instance of Liferay 7.2 2) Go to the Pages section 3) Click on the home page's context menu 4) You will see the permission option there 5) Go to the page's configuration Actual...
Error copying a page: An unexpected error occurred.
legacy Troubleshooting
Issue You find an "Unexpected error occurred" message during a Copy page action. Checking the logs there is a trace like this: 2021-12-28 12:09:49.911 ERROR [http-nio-8080-exec-9][LayoutExceptionRequestHandler:132] User 35215 must have...
Default language in DDL is not following instance setting
legacy Troubleshooting
Issue Steps to reproduce: Go to Control Panel > Configuration > Instance Settings > Miscellaneous > Default Language (change it to Spanish (Spain));  Go to Content > Dynamic Data Lists > Click in the ellipses in the right corner (Manage Definitions); Click in the Plus icon to add a New...
Web Content display style UI is changing when navigating to other assets
legacy Troubleshooting
Issue Steps to reproduce 1. Navigate to Web Content. 2. Create Basic Web Content (Note that display style of UI is "list"). 3. Change display style icon to table. (Display style changes correctly and UI indicator also changes correctly) 4. Navigate away(e.g Blogs) and then again click on...
Prevent Site Members from adding documents from the Asset Publisher
legacy Troubleshooting
Issue Site Member are able to add files from the Asset Publisher without adding explicit permissions Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Documents and Media's default permissions include Add Document in...
InvalidReferenceException when rendering an article template
legacy Troubleshooting
Issue Adding a new field in an existing estructure produces an InvalidReferenceException in articles unless you update them if you try to render this field in a template: freemarker.core.InvalidReferenceException: [... Exception message was already printed; see it above ...] at...

Showing 3,961 to 4,020 of 8,725 entries.