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Definition of the JournalArticle table
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Characters or strings that cannot be specified in the friendly URL of a page
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Error 400: Input is invalid JSON when making certain requests from Swagger UI
legacy Troubleshooting
Issue When you execute a PUT method from the Swagger UI, such as (this is the request generated from the UI): url -X 'PUT' \ 'http://localhost:8080/o/headless-delivery/v1.0/documents/183873/permissions' \...
Websphere and Liferay Update 64, icons not displaying.
legacy Troubleshooting
Issue When using Liferay 7.4 Update 64 with Websphere 9, the eye icon(Toggle Controls icon) is in the wrong place and makes it so that you are not able to edit the page. Environment Liferay 7.4 update 64 IBM Websphere...
Maximum number of users for Dynatrace
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know how many users can I assign to our...
Xuggler cannot generate thumbnail for videos with more than 2 audio channels
legacy Troubleshooting
Issue For videos with more than 2 audio channels, Xuggler does not generate thumbnail and throws an error: 2023-02-16 10:48:35.507 ERROR [main][xuggler:105] Error: inputChannels > 2; unsupported...
Documents and Media table view does not fit into the screen on mobile phone
legacy
Issue Table view is set up for Documents and Media widget If I view the page on mobile screen, the table does not fit There is a scrollbar to see all columns but it is small and difficult to use I am worried that...
Pages using template have a different URL showing in sitemap.xml
legacy Troubleshooting
Issue When crating pages or web content using a page template the URL that is generated contains a "w" character. When checking the sitemap, this pages are being referenced using the character "-" instead of...
Is it possible to disable Document Previews at the file extension level?
legacy
Issue When generating document previews for PDF files using default portal.properties configurations, the total disk space being used can far exceed the size of the original PDF file. Is it possible to skip preview...
403 error in Liferay SaaS project
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes, Liferay SaaS clients report that they are...
The same URL repeats in sitemap.xml even after disable sitemap index
legacy Troubleshooting
Issue When the property "xml.sitemap.index.enabled" is false one sitemap is created for each site. When there's a unique sitemap index the same URL is repeating several times.   Environment DXP 7.3+ DXP 7.4 u4...
How to hide version of JS libraries
legacy
Issue Sometimes when using a tool that identifies a site's web technologies, versions of Javascript libraries (jQuery and YUI, for example) are displayed. Environment Liferay DXP. Resolution It is not possible to...
Unable to select the empty vocabulary
legacy Troubleshooting
Issue The user is not able to select the empty vocabulary on the modal. Step to reproduce: 1) Add a new site 2) Add two vocabularies 3) Add a category under one vocabulary 4) Open the category ellipsis menu 5) Move...
JavaScript Errors when deleting newly added data to 'Custom Excluded Paths' field in 'Frontend SPA Infrastructure'
legacy Troubleshooting
Issue After data has been entered into the Custom Excluded Paths field in the Frontend SPA Infrastructure, deleting that data results in the following JavaScript errors in the browser console: Uncaught Error: No route...
Conditional workflow is breaking
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel > Applications > Workflow > Process Builder > Workflows > Add Conditional Workflow(attached). 3. Apply conditional workflow on...
Display Template "List Menu" is always showing the full pages tree in Menu Display widget
legacy
Issue Although 'Auto' mode is configured for the List Menu display template in Menu Display widget, the full pages hierarchy is displayed.  Environment Liferay DXP 7.3+ Resolution In previous versions of...
Form takes a shot delay of approximately 1 second to load
legacy
Issue There is a short delay (approximately 1 second) for the form to become available after page load Environment DXP 7.1 or higher Resolution It is true that there is a short delay (about 1 second) for the form to...
Link tab missing from fragment link configuration
legacy Troubleshooting
Issue The link panel is being hidden for some editables Steps to reproduce: 1) Navigate to Design > Fragments and create a fragment with this markup: <div class="fragment_1"> <a href="#"...
Multiple LDAP connections shared with one LDAP server prevent some users from logging in
legacy Troubleshooting
Issue When multiple LDAP connections are shared on one LDAP server, only users from one LDAP connection can log in while users from the other LDAP connections cannot. The following error is seen in the logs: 2023-02-17...
Can we add sorting functionality in Asset Publisher portlet?
legacy
Issue Can we add sorting functionality to the Liferay Asset publisher, similar to the sorting function in Search results?   Environment Liferay DXP 7.3   Resolution Unfortunately, this is a current feature...
Updating users data through LDAP
legacy
Issue We have enabled importing users and groups through LDAP. Import works perfectly, although we have seen user data is not updated when it changes in Active Directory: email or user name, for example....
Unable to create the product with the provided default image
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Document and Media. 3. Upload an image. 4. Get the fileEntryId of the image. 5. Navigate to system settings > Catalog (in the first block...
Unable to search with special characters inside quotations
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create one basic web content named "test**". 3. Navigate to Liferay DXP(default web site). 4. Enter test** in the search bar, and the search result will...
ElasticsearchException java.net.ConnectException: Connection refused during the upgrade process and it fails, but Elasticsearch is not necessary during it
legacy Troubleshooting
Issue The following ElasticsearchException is thrown during the upgrade process, causing the upgrade to fail, but the Elasticsearch server is not necessary during it How can avoid this error? 2023-02-07 11:21:22.931...
How to hide 'Content Performance' icon for every user
legacy How To
Issue The 'Content Performance' icon should be hidden for all default users with 'Administrator' or 'Content' roles. Environment Liferay DXP 7.4 Resolution Navigate to Control Panel> System Settings> System Scope>...
Color Contrast does not meet ADA requirements
legacy Troubleshooting
Issue Color Contrast throughout Liferay's out-of-the-box platform does not meet the minimum ADA requirements. One example of this can be seen when adding a page using the Global template; the toggle switches...
The Sort widget does not return accurate results on the first try
legacy Troubleshooting
Issue Some inconsistencies in the sort widget's behavior Steps to reproduce: 1) Create 3-4 web contents with the keyword 'test' at different time intervals to see the time difference in their creation. 2) Create a...
Configuration to disable download does not work for MHTML files
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We applied the settings indicated in the article Document...
Elasticsearch cluster health status is Red
legacy Troubleshooting
Issue The elasticsearch server cluster health status is red with the below error in the logs elastic search logs and noticed the below information. Failed to execute phase [query], all shards failed Failed...
After upgrading from 6.1 or 6.2 version, webforms widget is missing
legacy
Issue We have upgraded from Liferay Portal 6.1 or 6.2 version to DXP In this DXP 7.3 version, the Web Forms widget is missing and nothing is displayed in its location ( web-forms-portlet is unavailable) Environment...
Fragment with a dropzone doesn't work with the original dropzone in the master page
legacy Troubleshooting
Issue If we create a fragment with the tag <lfr-drop-zone> and include it in a master page, when dragging the original dropzone to the fragment it is not possible to include other components in this area....
Clarification on Access to Old Logs on Liferay PaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article is intended to expand on and clarify the...
Failed upgrade process for module com.liferay.portal.scheduler.quartz
legacy Troubleshooting
Issue During our upgrade process we are facing the following error: INFO - Failed upgrade process com.liferay.portal.scheduler.quartz.internal.upgrade.v1_0_1.QuartzUpgradeProcess in 1 ms ERROR - Failed upgrade...
Configuring Message Board Notifications for Users
legacy How To
Issue Users receive Message Board notifications for all new replies within a category that they are subscribed to.  Is it possible to notify users only when there are new threads within the category that they are...
What does the TempFileEntriesMessageListener actually do?
legacy
Issue In our logs we see some errors apparently related to an hourly job, TempFileEntriesMessageListener the triggering interval of this job seems to be set in System Settings/ Documents and Media/Service/Temporary File...
How to make Liferay blogs visible to search engines like Google
legacy How To
Issue How to make Liferay blogs visible to search engines like Google Environment Liferay DXP 7.1+ Resolution The sitemap URL should be added to the robots.txt file to make it available to search engines like...
Master page template export is not including themeSpritemap client extension configuration
legacy Troubleshooting
Issue  The themeSpritemap extension is missing from the Master Page template. When I apply an imported Master Page template, the themeSpritemap configurations are not included. Steps to Reproduce Create a...
Nested Application Widget Unavailable
legacy Troubleshooting
Issue I cannot add a Nested Application on a widget page. The Nested Application widget is no longer available. Steps to reproduce In a 2024.Q1.1 bundle, navigate to the Product Menu > Site Builder > Pages...
Do Units Of Measure need to be configured individually for each SKU?
legacy
Issue Units Of Measure (UOM) need to be created and configured for each SKU. Can we create UOM centrally and then only select it (reuse it) for SKUs?   Environment Commerce   Resolution UOM needs to be defined...
Form is not showed to guest (unauthenticated) users
legacy Troubleshooting
Issue We have a form, based on a custom object, in a page. This form is not showed when user is not logged in. Whereas the form is showed when user is logged in. Environment 2024.Q1 Resolution Check if the 'guest'...
Site Builder elements adds bottom padding when text box is updated
legacy Troubleshooting
Issue For Site Builder elements that contain text boxes for text, if those elements are edited, a bottom layer of spacing is automatically added to the element, without choice from the user and cannot be removed  ...
"The URL used in English (United States) already exists in other sites or asset libraries" warning when publishing Web Content
legacy How To
Issue After upgrading to 7.4 u66 we are seeing the following warning message when we publish some Web Content: Warning: The content has been published but might cause errors. The URL used in English (United States)...
Observing 'Your connection is not private' Warning on Help Center Downloads
legacy Troubleshooting
Issue When trying to download a quarterly release from Liferay's Help Center we are getting a browser error that says 'Your connection is not private... Attackers might be trying to steal your information...'...
NoSuchFileException: null/override error when starting Liferay or executing the Upgrade Tool
legacy Troubleshooting
Issue Right after starting Liferay or executing the Upgrade Tool, there a NoSuchFileException: null/override error in the log. 2024-04-01 15:44:08.392 ERROR [main][DBUpgrader:110] null java.lang.RuntimeException:...
Is there a configuration that controls the retention of comments?
legacy
Issue Let's suppose, a user can create a page with a comments area. Other users may leave comments. How long has the comment been left? How many comments can be stored per page? Can those values be managed, or does...
Clock icon does not appear during Web Content scheduling with Firefox browser
legacy
Issue Firefox browser does not show the Clock icon on Web Content Schedule Dates. Environment Liferay DXP 7.4 Resolution The way browsers handle input for Time fields is not specific to Liferay. It is related to...
Cipher Keys used in DXP 7.1 and 7.3
legacy
Issue Our security team would like to know whether Liferay DXP 7.1 and DXP 7.3 uses any of the following cipher keys? DES, 3DES, IDEA or RC2 Environment Liferay DXP 7.1 Liferay DXP 7.3 Resolution The algorithms...
Jenkins build fails with "statusCode": 500
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading our CI service the builds are...
Upgrade to Quarterly Release has failed upgrade process for module com.liferay.analytics.settings.web.
legacy Troubleshooting
Issue Upgrade to Quarterly Release has failed upgrade process for module com.liferay.analytics.settings.web. Please check attached error message.  Environment Liferay DXP 7.4 Resolution Please consider...
Guest User cannot upload File in Form - An unexpected error occurred
legacy Troubleshooting
Issue We have a Form with an Upload field where authenticated users can upload files but Guests cannot. All permissions are provided for Guest user. When the user selects the file to upload, an error message appears...
Liferay Cookies and GDPR Compliance in Liferay Cloud
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How do cookies travel within regions? Environment Liferay...
Allowing non-admin users to move between sites with minimal permissions.
legacy Troubleshooting
Issue Users who are assigned to multiple sites without admin permissions are not able to switch between sites.  Environment DXP 7.4 Resolution By defining and assigning a new Regular role with "Access in Control Panel"...
How to display the results when searching different Elasticsearch indices
legacy How To
Issue With the Low Level Search Options feature, you are able to search alternate indices by performing a federated search. For regular searches (Liferay results), you can use SearchResultSummaryDisplayContex to get...
CAPTCHA 'Text verification field' error appears after submitting the form
legacy Troubleshooting
Issue The 'Text verification field' error appears on the UI when the form is submitted after enabling the CAPTCHA. Steps to reproduce: Start the server. Navigate to the Site Menu→ Content & Data → Forms. Create a...
Unable to perform the reindexing in lower environment
legacy Troubleshooting
Issue The reindexing process cannot be initiated, and an error message is displayed: ERROR [liferay/background_task-2][SearchEngineInitializer:195] Error encountered while reindexing...
Sites and Libraries breadcrumb only displays current site
legacy
Issue When making a selection from a web content display widget, clicking the “Sites and Libraries” breadcrumb link only displays the current site. Here are the steps to reproduce: Start a 2023.Q4.4 instance. Add a new site...
Is it Possible to enable the “Learning to Rank” feature in Liferay Paas or Saas?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to use the Learning to Rank feature in my...
API Response for commerce products with relationships does not contain manufacturerProducts nested fields
legacy Troubleshooting
Issue Steps to reproduce: 1. Create a Minium site (so that you have products generated). 2. Create a new object "manufacturer" (I set it to company scope, and to appear in Applications/Content - "Panel Link"). 3. I added a...
Is it possible to manage resources per instance in Liferay?
legacy
Issue You have a Liferay server and several virtual instances, and want to know if it’s possible to configure resources for each virtual instance. Environment DXP 7.2+ Resolution Unfortunately handling...
Color Field Error when using Web Content Structure
legacy Troubleshooting
Issue When using the "Color" Field in a Web Content Structure, it doesn't save the previously selected value and the "Color" field doesn't load. Steps to reproduce: Create a structure, add at least one "Color" field...