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Issue Many processAction method not implemented errors are thrown in the server log: ERROR [http-nio-8080-exec-1][PortletServlet:117] null javax.portlet.PortletException: javax.portlet.PortletException: processAction method not implemented at...

Issue Is there a way a CMS Author can preview web content before publishing it to production? Environment Liferay DXP 7.4 Resolution The preview feature is inside the action (3 dots) menu of the web content list. Steps to preview the web content before publishing, Save current web...

Issue Step to Reproduce: 1. Spin a Liferay DXP 7.4 u31. 2. Create one blank page named demo. 3. Place Asset Publisher on the newly created page. 4. Open the configuration of Asser Publisher by clicking on the Action buttons(three dots). 5. Navigate to Display Setting-> Set and Enable and...

Issue The custom jar is getting removed after the Gradle refresh. Environment Liferay DXP 7.0 and above Resolution Create a folder libs inside the module project and place the custom jar in it and add the below code in the build.gradle: repositories { flatDir { dirs 'libs' } }...

Issue When attempting to update the Field Reference value within created web content a generically named value is displayed instead of the value manually added. Environment DXP 7.4 Resolution To resolve this error, open a help center ticket to request a hotfix containing LPS-155448.,...

Issue When using fragments, does the cache on content update perform a proper flush? How does fragment caching work in general? Environment DXP 7.3 Resolution If we have a dynamic fragment, and if caching is turned on, it is evaluated on the first load and after that, the content is...

Issue I need to enable the option "Require strangers to verify their email address?" in the Instance Settings. However, when I perform this configuration, the functionality is activated for all users, including existing users. I want the option to be enabled only for new users, how...

Issue How do I to restrict access to a particular site for certain Users in the Liferay platform? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution You can restrict access to a specific site by changing the Site Membership Type in the Site Settings. Additional Information Changing...

Issue When I try to navigate to a blog post that contains images, it loads very slowly and eventually times out. Images were copy/pasted from a local computer into the blog post (rather than being uploaded through Documents and Media). When I check the source code, these images have very...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We want to know when TLS certificates are renewed. Additionally, how are they renewed? Is it needed any operation on our part?...

Issue What is the actual functionality of LDAP Import Enabledunder SAML settings Environment Liferay DXP 7.2, 7.3, 7.4 SAML Resolution Checking LDAP Import Enabled under SAML settings affects 3 functions: 1. The SAML NameID or SAML attributes (depending on the selected “User Resolution”...

Issue Liferay is configured to use LDAP When Liferay Authentication will happen? When LDAP Authentication will happen? Environment Liferay DXP 7.0 -7.4 Resolution LDAP authentication always happens before Liferay Authentication. That is becauseLDAPAuthservice is registered...

Issue On various tabs, such as on the Known Individuals' overview tab, the Individual Events statistics chart does not display the events of the current day if the filter is set to Last 7 days or Last 30 days, Last 90 days, or a custom range. Why does that happen? Environment Analytics...

Issue We would like to hide certain pages from the Google search engine. How can we do that? Environment DXP 7.0+ Resolution There are multiple ways to hide a page so that it would not be indexed by the Google search engine. If you want to make sure to hide it, you can set all of these....

Issue There is a site (My Site) with two available languages: es-ES and en-US, where es-ES is the default language. My Site's web contents have their title and friendly URL defined only for the default language (es-ES). The locale.prepend.friendly.url.style property is set to 3, its...

Issue How are strangers defined by Liferay? How can I control email notifications to strangers upon signup? Environment DXP 7.3+ Resolution The SAML property defining unknown users as strangers was introduced in DXP 7.3. (1) This property defines if users that do not exist already in the...

Issue When I create (and prioritize) an experience based on a new segment, the users associated with that segment aren't able to see it. Environment DXP 7.3 Resolution It is expected that SegmentsEntryRel doesn't reindex immediately when the Segment model updates. This can lead to issues...

Issue When I attempt to discard conflicts from a publication, Liferay slows down and eventually times out. Environment DXP 7.3 DXP 7.4 Resolution This issue is resolved by LPS-162683. Open a Help Center ticket to request a hotfix containing this fix. Additional Information Read more...

Issue I would like to know the Data Center location where Analytics Cloud stores all the data in order to be compliant with the current GDPR rules. Environment Analytics Cloud Resolution You can set the data center's location during the first setup of your Analytics Cloud workspace. You...

Issue A multi-extension file is being uploaded via document and media Steps to reproduce: 1) Startup the server 2) Navigate to Control Panel>System Settings> Document and Media> Services> File Extension A file extension of * will allow all file extensions by default, however, if the user...

Issue I would like search results to not offer batch sizes larger than the number of possible results. For example, if there are 6 results for a search, I would like search results to only allow me to select a batch size of up to 6 results. Instead, it allows me to select up to 75...

Issue I am using search API (as per article https://help.liferay.com/hc/en-us/articles/360029046411-Building-Search-Queries-and-Filters) and noticed that the size of the list returned by the SearchResponse.getSearchHits() method is not correct, as if the start parameter is not taken into...

Issue When I turn the toggle controls off on a widget page, empty widgets are invisible. This makes it hard for me, as an admin, to edit a page with toggle controls off. Can I see empty widgets with the toggle controls off? Environment DXP 7.3 Resolution This is currently a known product...

Issue After installing the latest hotfix, we found that certain pages were deleted. How is that possible? Environment DXP 7.0+ Resolution Hotfixes contain fixes that change the Liferay source code Meaning that it does not touch anything else - especially the database. There are strict...

Issue Steps to Reproduce: 1. Create a Widget page. 2. Place Search Bar and Search Results on the recently created page. 4. Create Basic Web Content (Demo Web Content) with an image and some text. 6. Create a new demo authenticated user. 7. Try searching the web content from both Admin...

Issue How to display the most viewed document(s) Environment Liferay DXP 7.1 Resolution Liferay provides an OOTB portlet MOST VIEWED ASSETS to configure and display the most viewed asset on a page. Add the Most Viewed Assets portlet to any page by clicking the Add icon (), then navigate...

Issue Each time you add a property key or value with special characters a message pointing to the invalid string will be shown. Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3, DXP 7.4 Resolution Currently this is a design decision. Some characters aren't accepted as valid key or...

Issue With the updated Marketplace user interface, I can only see new applications and I can't access the "my purchased" page to access applications I previously purchased. Resolution The current workaround to download the previously purchased applications is to: Navigate to this Liferay...

Issue If you enable the antivirus scanning it will check files on upload to Liferay applications such as Documents and Media, Message Boards,... but you can also invoke the antivirus scan API directly from your Java classes. Environment Liferay DXP with Antivirus installed. Resolution To...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If the same user requests multiple resets of the password reset URL...

Issue When checking the option "Assign Roles by Segment", the Content Page Editor gets disabled and displays the following message: "Content Page Editor is temporarily unavailable.". The following error is also thrown in the startup logs: 2022-08-22 20:28:34.021 ERROR...

Issue We are facing an issue in tags search. We have 64 tags with similar names (book1, book2, book3, etc.), and searching for "book" will only return 50 tags at most. How do we increase this limit? Environment Liferay DXP 7.2 Resolution By navigating to System Settings -> Search ->...

Issue We use the Suggestion Widget in our environment. Do we need to perform a reindex every time we boot up the server? Environment Liferay DXP 7.0+ Resolution You do not need to perform a re-indexation after each restart, however, it is advised to reindex the Spell Check Indexes if the...

Issue The Clear option that appears after filtering the Web Contents on the drop-down menu does not clear the filter when it is clicked. Environment DXP 7.2 Resolution A hotfix can be requested with the following fixes: LPS-119832       , content:...

Issue After migrating to 7.2 or superior version Audience Targeting deployment errors appear during startup and its modules appear as installed, not active: 1764|Installed | 10|com.liferay.content.targeting.analytics.api (5.0.0)|5.0.0 1765|Installed |...

Issue We would like to know how Analytics Cloud identifies Known Individuals. Environment Analytics Cloud Resolution Users are identified based on their Liferay user accounts. These accounts are synced to Analytics Cloud during the first setup. They become Known Individuals when they log...

Issue I would like to know how to resync contacts in Analytics Cloud. Environment Analytics Cloud DXP 7.0+ Resolution In your Liferay portal, go to Control Panel > Instance Settings > Analytics Cloud > Synced Contact Data > Sync Contacts and disable the sync In the same place, enable the...

Issue When using the keyword search, if you use only part of the "description string", the file you are searching for will not appear in the search result. However, when the exact string is input in the name field, the file will appear in search results. Example- 1) Upload a...

Issue We connected our Liferay instance to Analytics Cloud and the instance shows that the connection is successful. But when we try to Sync Sites, we receive the following error message: For our Liferay instances, we opened the URLs below: https://analytics.liferay.com...

Issue Changing the extension of document and media file, causes the downloaded file to have the modified extension. Steps to Reproduce: 1. Create a new basic document 2. Upload a file to the document (liferay-logo.png for the test). Publish 3. Download the file 4. Edit file and change...