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"No JSON web service action with path /assetcategoryproperty/get-category-properties and method null for null" when upgrading to 7.4
legacy Troubleshooting
Issue After upgrading Liferay to DXP 7.4, I encountered multiple errors in the logs related to the get-category-properties method: 2024-01-31 00:01:37.016 ERROR [https-jsse-nio-443-exec-80][JSONWebServiceServiceAction:117] No JSON web service action with path...
Encountering LPKGBundleTrackerCustomizer Rollback bundle installation error
legacy Troubleshooting
Issue The following error is encountered in the logs after installing fixpack-1 on Liferay DXP 7.2 GA1 ERROR [ModuleFramework-Static-Bundles-1][LPKGBundleTrackerCustomizer:344] Rollback bundle installation for [] java.nio.file.NoSuchFileException:...
Error upgrading from a Quarterly Release due to a "1_WAR_lcsportlet"
legacy Troubleshooting
Issue Our terminal is populating the following errors: ERROR [main][DBUpgrader:70] com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: (conn=574269) Data too long for column 'name' at row 1 After conducting a further investigation, the portlet that is...
Incorrect time displayed for all-day events
legacy Troubleshooting
Issue When the "All Day" checkbox is selected and saved in the Calendar widget, default times are shown when the event details are opened. This behavior is unexpected, as the start and end times should not be displayed when the event is set to "All Day". Environment Liferay DXP 7.4...
Upgrading to Quarterly Release 2024.q1.1+ fails with a Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade error
legacy Troubleshooting
Issue I tried to upgrade to the Quarterly Release 2024.q1.1. However, the upgrade fails with the following error in the log: Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade  Environment Below Liferay DXP 7.4 Quarterly Release 2024.q1.6 Resolution This upgrade...
Glowroot page broken using a custom portal context
legacy Troubleshooting
Issue If we define a context other than ROOT in our portal, for example myportal, the Glowroot administration pages are not displayed or are displayed with visual errors. Environment Liferay DXP 2023.Q4 Resolution Currently, to use Glowroot with a custom context other than ROOT, it is...
Liferay hard session timeout
legacy
Issue Is there any configuration available in Liferay OOTB (out-of-the-box) for forcing logout users after 4 hours? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Quarterly Release Resolution A session is considered active as long as a user is interacting with the server...
Where can I extract the tcp.xml file in Quarterly Releases?
legacy How To
Issue Prior to Quarterly Releases, thetcp.xml file could be extracted from $LIFERAY.HOME/osgi/marketplace/Liferay Foundation-Liferay Portal-Impl.lpkg/com . liferay . portal . cluster . multiple - [version]. jar/lib / jgroups - [version]. Final . jar/tcp.xml, however, .lpkg files have now...
ORA-38029 during upgrade when statistics tables are locked
legacy Troubleshooting
Issue While upgrading from DXP 7.2 to DXP 7.4, the below errors were encountered: ERROR [main][DBUpgrader:70] null com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.Upg radeException: com.liferay.portal.kernel.upgrade.UpgradeException:...
ConfigurationModelListener runs in both nodes
legacy Troubleshooting
Issue I developed a module to track system configuration changes using a model listener that implements ConfigurationModelListener. While everything is functioning correctly, there's an issue where this module executes on both nodes. Typically, when a request occurs on node 1, the...
Connect a single portlet to a different database other than the Liferay Database
legacy
Issue How to connect portlet to some other database which is separate from Liferay database using the conventional method like Connection and DriverManager of Java SQL classes and interface where the Database name with Username and Password should be provided.  Environment Liferay DXP...
ORMException buffer increment error when using the multiple files upload feature
legacy Troubleshooting
Issue When the users are trying to upload more than one document through multiple files option, they are having a performance issue in their portal. Steps to reproduce: 1. Start Liferay DXP 7.3 DXP 1 2. Navigate to Documents and Media and try to upload at least 2 files from the system...
Warn message populates when upgrading to Quarterly Release 2023.Q4.6 from 7.4: sun/misc/Cleaner
legacy Troubleshooting
Issue The following WARN message populates in the terminal when reindexing: WARN  [liferay/background_task-2][IndexerWriterImpl:188] Error reindexing all com.liferay.document.library.kernel.model.DLFileEntry for company: xxxxx com.liferay.portal.kernel.exception.SystemException:...
Upgrade process fails with the following ERROR: Failed upgrade process for module com.liferay.search.experiences.service
legacy Troubleshooting
Issue When trying to upgrade from 7.4 to Quarterly Release 2023, the upgrade fails with the following error. Failed upgrade process for module com.liferay.search.experiences.service com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.UpgradeException:...
PostgreSQL JAR file can be safely removed?
legacy Troubleshooting
Issue We are deploying Liferay using the Tomcat bundle and noticed the inclusion of a postgresql.jar file. Since our environment utilizes MySQL, can we safely remove this file from all our deployments? It's being stored in...
Is it Possible to Access the Entire Document Hierarchy Page with API?
legacy How To
Issue How to access the entire document hierarchy page using API? Environment All environments Resolution By default, the GET Documents call in the Liferay API restricts access to the root page, preventing retrieval of the complete document hierarchy. To access the entire document...
Calendar displays incorrect time when creating event in Month view
legacy Troubleshooting
Issue The Calendar Widget does not reflect the correct time when creating an event in the "Month" view. After configuring the event time and publishing it, the displayed time in the event window does not match the configured time. Environment Liferay DXP 7.4 Resolution This issue is...
No JSON web service action with path /journal.journalarticle/get-articles and method GET for journal and similar JSONWS API errors
legacy Troubleshooting
Issue When invoking a JSONWS API method like /journal.journalarticle/get-articles the following error is sometimes thrown: No JSON web service action with path /journal.journalarticle/get-articles and method GET for journal Environment Liferay 2023.Q4, 2024.Q1 Resolution This error can...
How to print a query string with parameter values
legacy How To
Issue When the property hibernate.show_sql=true is set, the SQL statements executed are shown in the system log, but with bind variables. For example: Hibernate: SELECT COUNT(*) AS col_0_0_ FROM BlogsEntry blogsentry0_ WHERE (blogsentry0_.displayDate < ?) AND (blogsentry0_.status = ?)...
PATCH request is not working for custom fields
legacy Troubleshooting
Issue Steps to reproduce: 1. Start up Liferay, change the password to 'a' 2. Go to Control Panel >Configuration > Custom Fields 3. Select Organization. 4. Tap the + icon to add a new Custom Field. 5. Select Input Field, and type "Testcustom" to the Field Name, save it. 6. Add a new...
org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener instance of class [com.sun.proxy.$Proxy6] java.lang.reflect.UndeclaredThrowableException
legacy Troubleshooting
Issue When setting up Liferay with Oracle 19c, the following errors were encountered during Liferay startup. 2024-02-19 11:39:07.830 INFO [main][ModuleFrameworkImpl:1309] Starting initial bundles 19-Feb-2024 11:39:07.910 SEVERE [main]...
How to change Liferay Private default friendly URL
legacy How To
Issue I would like to know how to change the Private default friendly URL from "/group" to "/private" on Liferay DXP bundled with Tomcat. Environment Liferay DXP 7.3 Tomcat 9.0 Resolution Add the following property to portal-ext.properties file:...
Audit log files in 7.4 are not created due to outdated portal-log4j-ext.xml file.
legacy Troubleshooting
Issue Audit log files are not generated despite following the steps as shown in: https://help.liferay.com/hc/en-us/articles/360029134891-Configuring-Audits#reporting-audit-events-in-liferays-logs-and-console  This is due to portal-log4j-ext.xml file not conforming with newer log4j 2.x...
Accessing login without a server restart after running Liferay setup wizard
legacy
Issue Is there a scenario that users would be able to immediately access the login screen after running the setup wizard without a server restart? Environment Any Liferay DXP environment Resolution A Liferay setup would not require a reboot if the database configuration is set to the...
Rollback an upgrade on Liferay DXP
legacy
Issue How can user rollback an upgrade to it's earlier version in DXP? Environment Liferay DXP 7.3+ Resolution Liferay's upgrade process upgrades the DB schema to make it compatible with the specific higher version update. There is no script to rollback or downgrade an update, therefore,...
Using Zapier to Sync Object Data with Google Sheets
How To
Introduction You can use Liferay Objects with data integration tools to create automated tasks for syncing Object data with external services. These tasks are triggered using webhooks and can connect to Google applications, Microsoft Office, and more. This recipe guides you through the...
Designing and Displaying Reusable Navigation Menus
How To
Navigation menus for a site are typically tied strictly to a site's page hierarchy and structure. The Navigation Menus feature in Liferay is powerful because it enables you to create navigation menus that are decoupled from a site's page hierarchy. Liferay navigation menus can be driven...
Integrate Okta with Liferay DXP using OpenID Connect
How To
Introduction This recipe guides you through the steps to integrate Okta, your Identity Provider (IdP), with your Liferay environment using OpenID Connect. Prerequisites Okta Dev account Liferay DXP environment Administrative access to Okta Admin Console Administrative access to Liferay's...
Building Multi-Step Business Forms
How To
Introduction This recipe guides you through the basic steps to build a multi-step form. Prerequisites Liferay DXP environment An object definition with fields A user who has access and control to create and manage objects, display pages, and the ability to edit pages Steps Open the...
Data Sets are not working after upgrading to 2025.q1.4-lts where the feature is released
Troubleshooting
Issue I upgraded from 2024.q4.7 to 2025.q1.4-lts. After the upgrade, we encountered issues with Data Sets. In 2024.q4.7 I was using datasets as beta but as in 2025.q1.4 its released. I have enabled Root Objects and Datasets both release flags but the data Sets are not available on the...
Liferay IDE: Resolving 'Unable to make field private' errors with JDK 21
Troubleshooting
Issue I'm encountering java.lang.reflect.InaccessibleObjectException: Unable to make field private ... accessible errors when starting Liferay from the Liferay IDE plugin within the Eclipse IDE with JDK 21. Environment 2024.Q2.12 Resolution The error occurs because the Liferay IDE's...
CKEditor Customizations Not Applying to Translations or Forms
Troubleshooting
Issue Customizations made to CKEditor using an `EditorConfigContributor` are only applying to the editor when editing Web Content, but not in the editor for translations (accessed through Control Panel > Content Actions > Translate) or in paragraph fields within Forms. Environment...
Freemarker templates escape HTML content in Text fields after migrating from Liferay DXP 7.3 to 2025.Q1
Troubleshooting
Issue After migrating from Liferay DXP 7.3 to 2025.Q1, HTML content within web content "Text" fields is no longer interpreted by Freemarker templates using ${field.getData()}. It is displayed as escaped HTML. Environment Liferay DXP 7.3 Liferay DXP 2025.Q1+ Resolution Use the following...
How to Configure PaaS to Push Metrics to Dynatrace Account
How To
Issue What is the correct way to configure our new PaaS environment to push metrics to a Dynatrace account? Environment DXP 7.4 Resolution Set the following environment variables in LCP.json  LCP_PROJECT_MONITOR_DYNATRACE_TENANT → A string of characters that is part of the URL (prefix)...
Finding your Liferay Cloud location via egress IP address
How To
Issue The ingress IP address of our Liferay Cloud instance shows a different location than expected.   Environment Liferay PaaS   Resolution The ingress IP address does not reflect the actual location of the specific regional data center where your environment is hosted. The ingress IP...
How to prevent a full day event from displaying on two days in the calendar's month view
How To
Issue When creating an all-day event that spans from 12:00 AM on one day to 12:00 AM on the next day, the event appears on both days in the calendar month view. How can I ensure the event is only visible on the first day? Environment Liferay DXP 7.4+ Resolution In the example, the event...
The "Menu Display" text appears in the Navigation Menu widget
Troubleshooting
Issue After a failed login attempt, the navigation menu's display text appears above the menu itself. Steps to reproduce: Create a site. Create a login page and deploy the sign-in widget. Create a navigation menu. Create a master page template and deploy the navigation menu on the master...
Content lost when changing language during creation
Troubleshooting
Issue When creating content, such as a calendar event or filling a form, changing the language during the process can cause the loss of all entered information. This can happen if another browser window or tab is open in a different language, or if the language is changed manually using...
How to deploy a custom JAR to the shielded-container-lib directory in my PaaS Environment
How To
Issue I would like to know how to deploy a custom JAR to the shielded-container-lib directory of Tomcat in my PaaS environment. Environment Liferay PaaS Resolution Follow these steps: In your Liferay Workspace, create the following directory structure:...
Liferay and CVE-2025-24813
legacy
Issue Does Liferay DXP have the vulnerability CVE-2025-24813? Environment Liferay DXP Quarterly Releases 2025.Q1 Resolution Liferay bundles and docker images are not affected due to the attribute readonly in DefaultServlet is true by default. To be exploitative readonly must be false. ...

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