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Internet Explorer 11 Memory Leaks
legacy Troubleshooting
Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge.  As the browser memory usage of...
Known Issues: Liferay DXP 7.1 Fix Packs and Service Packs
legacy Troubleshooting
Note: This article is no longer maintained and is only made available for your reference. All the information in this article can now be found in the Liferay DXP Release Notes. This article documents a list of known...
Removing Sample Document Types in the Documents and Media Repository
legacy How To
Description This article describes how to remove the default "Document Types" from the Documents and Media portlet. These sample Document Types are created when Liferay DXP 7.0 is started for the first time. These...
Setting Up Liferay Portal on tc Server 2.9.3
legacy How To
This guide is on how to set up tc Server 2.9.3. Resolution Download the tc Server zip file called: vfabric-tc-server-standard-2.9.3.RELEASE.zip. Open a command prompt to...
Configuring Cookies' httpOnly Status
legacy How To
Description By default, the Liferay platform sets all of its cookies to httpOnly true in its portal.properties file (Liferay 6.2 and earlier) or in its system.properties (starting with Liferay 7.0) files. # #...
Installing SOLR on a Two Node Cluster
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
How to configure HTTPS in Tomcat for Liferay DXP 7.3
legacy How To
Introduction Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding...
List of Special Characters which cannot be used for tagging
legacy
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Unable to Access Liferay Due to Missing Theme(s)
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
What is the significance of "Reset preview and thumbnail file for Documents and Media" option?
legacy How To
This article is designed to show how to regenerate image and document previews in case they are corrupted or missing. Resolution To regenerate the previews: Navigate to Control Panel → Configuration → Server...
Lucene Indexing Errors
legacy Troubleshooting
If organizations are missing in the control panel and are accompanied by Lucene indexing errors they can be the result of not having the proper settings. Resolution In...
License fails to deploy due to permissioning
legacy Troubleshooting
One error that can occur in deploying licenses doesn't have anything to do with the app server but rather arises due to the permission settings on the operating system. Some symptoms...
Installing the New Version of Renamed Marketplace and Enterprise Search Applications in DXP
legacy Troubleshooting
Introduction This article documents how to install the new version of a renamed Marketplace application in Liferay DXP. The names of some Liferay Marketplace applications have been changed in order to distinguish...
Unable to upload documents to Document Library from remote machine through web service larger than 3MB
legacy Troubleshooting
Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any...
FAQ for LDAP on Liferay DXP
legacy
This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents some of the most frequently asked questions regarding the use of Lightweight Directory Access Protocol...
Installing Liferay Sync
legacy How To
  This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  This article houses documentation...
Liferay Activation Key Deployment Instructions (Table of Contents)
legacy How To
This article outlines the straightforward steps that are required to deploy your activation key for the Liferay Portal. Note that the instructions will vary depending on which version...
Managing Organization Request Notifications
legacy How To
As a Help Center user, you can be a member of one or many different organizations. If you're a member of a shared organization, you can see tickets for all members of that organization. You can also receive...
Enabling or Disabling Permission to Edit Specific Fields in the My Account Portlet
legacy How To
This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user...
Syncing between Servers with different groupIDs causes Liferay Sync to crash
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. After...
Downloading the Source Code for Plugins in Liferay Marketplace
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are...
Common Errors When Applying CSS in DXP 7.1
legacy Troubleshooting
This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who...
Creating a Folder for a Specific Team
legacy How To
With the advent of teams in Liferay Portal, the portal administrator now has greater flexibility in managing site membership. This article outlines a method for creating a set of...
WstxEOFException End of file exception errors while upgrading with SQL Server
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Virtual hosts error caused by search engine robots
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. During the...
Unable to Publish Pages With Type 'Link to Page' When Page Versioning Is Enabled
legacy Troubleshooting
This article describes a known issue that makes it impossible to publish pages with "Link to Page" type, when Page Versioning is enabled. Steps to Reproduce Create a new Site. Activate Staging with Page Versioning...
Older Version of the JavaMelody Hook Prevents Creating Structured Web Content in Liferay Portal 6.2 SP13 and above
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents the solution to...
Sync Unable to Connect to Upgraded Liferay Portal 6.2
legacy Troubleshooting
If a 6.1 portal is configured to work with Liferay Sync 1.2 or below, and then that portal is upgraded to Liferay 6.2 EE, Liferay Sync may not be able to connect to the portal. Resolution If you are experiencing...
Checking for Collisions Before Installing a Hotfix
legacy How To
This article will walk through the basic steps that can be used to check for code collisions between a new fix pack or hotfix and custom plugins. NOTE: This procedure requires that the patches being installed include...
Staging in Liferay Portal 6.2
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
PropertySettingJobFactory WARN Messages Appearing Within Clustered Environment
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Several...
Using CMIS Hooks
legacy How To
Liferay Portal 6.1 introduced the ability to mount multiple repositories into the Documents and Media portlet (previously named the Document Library portlet). One of the protocols it...
SQL Errors in the Console When Re-ordering Site Pages on Oracle Database 12.1.0.2
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any...
Authentication Error When Logging In With Google Account
legacy Troubleshooting
This article documents an authentication error when attempting to log in to the portal instance using a google account. Listed below are the steps to resolve the issue or avoid it altogether. Resolution Error:...
AntiSamy Portlet Removes HTML Target Attributes
legacy How To
The AntiSamy portlet is meant to prevent XSS type attacks. One side effect however is that if an HTML target is used, then the portlet will remove it upon publishing the content. Steps to Reproduce Create Web...
JSP Compilation Errors when Deploying Liferay Portal 6.2 on Apache Tomcat 7.0.75 (Or Higher)
legacy Troubleshooting
This article documents a known issue when administrators deploy Liferay Portal 6.2 EE on Apache Tomcat 7.0.75 (or higher). An error will appear in the console (see truncated log below): An error occurred at line: [430]...
Liferay Portal 6.2 EE SP14 Known Issues
legacy Troubleshooting
This article lists the issues that exist in Liferay Portal 6.2 EE SP14. Resolution Status: Fixed Description: Complete local is prepended to the URL when setting local.prepend.frendly.url.style to 2. Resolution:...
Setting Up Liferay Portal War on Tomcat 7
legacy How To
This article documents how to set up Liferay Portal using a war on Tomcat 7. Resolution 1. Gather the Necessary Files Download and unzip the most recent supported version of Tomcat 7. Download the most recent Liferay...
Setting Up Liferay Portal on Websphere 8
legacy How To
This article documents how to deploy Liferay Portal on WebSphere 8. Resolution Before making any changes to the WebSphere application server, stop the server first. Failure to do so can cause errors. The latest...
Users Not Appearing After Reindexing
legacy Troubleshooting
This article describes a situation where no searchable data appears in Liferay DXP 7.0, as if the indexes disappeared and reindexing does not resolve this. It is possible that your indexes have been set to...
Setting Up Liferay Portal on Websphere 7
legacy How To
This article is on how to deploy Liferay Portal on WebSphere 7 Resolution Before making any changes to the Websphere application server, stop the server first! Failure to do so can cause errors. The latest versions of...
Setting Up Clustering Liferay Portal on Azure
legacy How To
This article details what is needed to setup Liferay on the Microsoft Azure cloud Virtual Machine Setup Azure manages all instances as Virtual Machines. Create a new instance in the Azure Dashboard and follow the prompts...
Setting Up an Alfresco Repository
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
Performance Issue With LDAP Imports When Using Oracle Database
legacy Troubleshooting
This article is regarding a performance issue that may surface when executing an LDAP import using the UserGroup method for a large amount of users. Specifically, the issue is that the...
Patching a Liferay Cluster With No Down Time
legacy How To
This article describes steps for customers to patch Liferay instances in a cluster with no down time for the cluster environment. Known as a rolling change, there are limitations to...
Liferay's Clustering API
legacy How To
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding...
Export Process Fails if the Asset Name Has a Forbidden Character
legacy Troubleshooting
This article documents a known issue in the export process if any asset has a forbidden character in the name. These characters are usually reserved for HTML and XML and thus should not be used. In the case of...
JSON Authentication for Custom Portlets
legacy Troubleshooting
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by...
Liferay Schema Encoding
legacy
The Liferay schema encoding should always match the encoding used in the database. One of the easiest ways to do this is to simply use UTF-8 across the board so that no issues arise....
Enabling strip.css.sass Results in an Exception
legacy Troubleshooting
When strip.css.sass.enabled is set to true in the portal-ext.properties, a MalformedURLException will be thrown: ERROR [http-bio-8080-exec-1][VirtualHostFilter:323] java.net.MalformedURLException: Path null does not...
Introduction of Sites in Liferay 6.1 EE
legacy
In previous versions of Liferay Portal, there were two distinct ways to group things: Communities and Organizations. With Liferay Portal 6.1, these two options are still available, but...
Installing Liferay on Mule Tcat
legacy
Liferay Portal Tcat Edition is a combination of Liferay Portal—the leading open source portal—and Tcat Server—an enterprise grade administration console for the Apache Tomcat application server. Tcat server provides...
Developer License Marked as Invalid on Liferay Portal 6.2
legacy Troubleshooting
Between fix packs "portal-96" and "portal-109", there is a known issue with license handling. When the maximum connection limit is reached, the license page is displayed and the license itself is marked as...
Installing a Patch Without Correctly Shutting Down Liferay Portal Corrupts the Portal Files
legacy Troubleshooting
When using patching-tool version 20 and below, corruptions of portal files can occur if a patch is installed when the portal is not completely shutdown, or if it is still running....
Importing Large LAR Files Fails
legacy Troubleshooting
Importing Large LAR files (100MB+) may fail in Liferay Portal. Below are some version-specific recommendations: For versions before DXP 7.1 Increase the size of the following property:...
CKEditor Missing Buttons When Page is Not Maximized
legacy How To
If the window size of the browser is not fully maximized, the CKEditor will not display all the buttons as when the browser is maximized. Resolution This behavior is a new feature...
Remote Staging Issues with Large Amounts of Data
legacy Troubleshooting
This article describes known issues that have been encountered when publishing large files using Remote Staging. Resolution Affected Products Liferay Portal 6.2 EE SP5-SP10 Known Issue: Invalid checksum for LAR file...
Liferay Portal 5.2 Documentation
legacy
Liferay Portal 5.2 is a platform for creating effective business applications and solutions. It offers a robust feature set, impressive scalability, time-saving development tools, and...
Dockbar Display Error After Patch Installation With Patching Tool
legacy Troubleshooting
After installation of a new hotfix, the dockbar fails to display and an error message can be found in the logs: ERROR...
Changing the Storage Type When Using Dynamic Data List Data Definitions
legacy How To
When working with Dynamic Data Lists, it is possible to create your own data definition. By default, the Liferay platform stores the data definition as an xml, but you may also store...