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Issue There is a known issue (as documented in LPS-88239) encountered when using a custom Layout Template that implements a static Asset Publisher. Instead of rendering properly, a NoSuchPortletPreferencesException is thrown in the app server's console and an "Asset Publisher is...

What are the different types of activation keys? How do I obtain an .xml activation key for my Liferay DXP instance? What information do I need to provide to request an activation key? What is my Instance Sizing value? When do I need to request a new activation key? Are there any...

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article documents a...

Issue Our security team wants to restrict the HTTP methods that are allowed through our firewall. Does Liferay DXP use WebDAV HTTP methods such as: PROPFIND, PROPPATCH, MKCOL, COPY, MOVE, LOCK, UNLOCK Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Liferay DXP does...

Issue If you schedule an article to be expired on a certain date and time, after publishing the article to the live site you may find the article is not expired. There are a few possible reasons for this behavior described with their resolutions below. Resolution Scenario 1: The default...

This article documents a known issue related to the modified dates of Web Content versions. Issue Expiring a Web Content when System Setting Expire All Article Versions Enabled is checked, will update the modified dates of all Web Content versions to the current time. Resolution STATUS:...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Elasticsearch is the default search engine in Liferay DXP 7.1.The Liferay...

Issue When you drag and drop pages under Link to URL type pages, it appears as if the structure changes, but after refreshing the browser, the page order is not saved. Resolution This is a known issue, and the reason that this does not work is because Link to URL page types cannot be...

Summary There is a known issue with iOS Safari while using history.pushState(), which is an API that Liferay uses. Issues outside of Liferay can be found at: Stack Overflow: Alert, Confirm, and Prompt Not Working After Using History API on Safari, iOS Github: Navigating Back Breaks...

This article documents a bug in the search container with any list of selectable items. It was discovered that site administrators could not assign a Site Role if that Site Role is not listed on the first page. Roles that were listed on the second pages were subsequently deselected when...

Issue Disable the ability to add JavaScript to pages on DXP 7.0 and thus prevent malicious code injections. Environment  DXP 7.0 Fix Pack 60+ This functionality was introduced in DXP 7.0 Fix Pack 60 Resolution Install DXP 7.0 Fix Pack 60 or higher. In the portal-ext.properties, add the...

This article documents instructions for installing Liferay Portal 6.1 EE GA2 Update 2013-09-17 All-1. Resolution Extract "latest-fix-packs-6120-2013-09-17.zip" Place individual fix packs in patching tool Add the following properties if using plugin-deployment-1 hot.deploy.listeners=\...

Issue Can I translate Forms in Liferay DXP 7.0 for localisation of our different language sites? We have found the translation function for Web Content, but cannot find it for Forms. Environment DXP 7.0, 7.1 Resolution Translation of Forms feature is not available for DXP 7.0.  The...

There are a few different types of statuses within the workflow of a support ticket in Help Center.  Below is an overview of the 3 categories of statuses you will encounter on a ticket. System Status When you create a support ticket in Help Center, you will be asked for details on your...

This article documents the limitations for resolving potential startup performance issues when deploying custom themes and portlets in DXP 7.0. Note: the limitations are found only in 7.0. When using DXP 7.x, some developers noticed that after deploying their custom theme or portlet, the...

Liferay DXP 7.0 Fix Pack 70 and SP10 includes the fixes for LPS-79348, LPS-78857 and LPS-80931. Part of the changes (namely in LPS-78857) new APIs were added to the com.liferay.portal.search.api module which all Liferay search engine connectors must implement to function properly and to...

Liferay Developer Studio provides an all-in-one, integrated development environment based on Eclipse for developers to build plugins for the Liferay Digital Experience Platform. Liferay Developer Studio is an Eclipse product that includes the Liferay IDE plugins, additional enterprise...

This article documents a security issue in jQuery versions prior to 3.0, which is also described on Github. The issue can be reproduced with the following steps. Install a theme that uses jQuery prior to 3.0. Head to any page with that theme. Open the developer console. Type...

This is no longer an issue with 7.1 FP10+. Recently, LPS-85683 was implemented in Liferay DXP 7.1's core infrastructure and can be deployed by applying DXP 7.1 Fix Pack 3.  LPS-85683 detailed a project where Liferay core engineers refactored the spring extender to allow for subsequent...

This article documents a list of known issues that exist in Liferay Commerce. Commerce 2.2.0 Commerce 2.1.3 Commerce 2.1.2 Commerce 2.1.1 Commerce 2.1.0 Commerce 2.0.7 Commerce 2.0.0 Commerce 1.1.4 Commerce 1.1.1 Commerce 1.1.0 Resolution Liferay Commerce contains the following known...

This article documents a known issue causing the instance activation service to be disabled by default when an LCS token is regenerated. The issue occurs for LCS tokens that have been created before January 17th 2019. If LCS Admins regenerate the LCS token with Instance Activation...

Description If you are using JDK11 in a Linux environment and have the LCS 5.0.0 client deployed, you may receive the following error on startup: ERROR [LCS Worker 2][BaseScheduledTask:92] java.lang.reflect.InaccessibleObjectException: Unable to make public long...

This article is designed to help with troubleshooting Adaptive Media issues. Adaptive Media detects the device capabilities of the visitor and automatically delivers an appropriate scaled and optimized version of your stored media. Q1. "What happens if the adaptive media process gets...

Description If you are using JDK11, you may receive the following error: WARNING: An illegal reflective access operation has occurred WARNING: Illegal reflective access by com.liferay.petra.reflect.ReflectionUtil...

This reference article is for customers who design and troubleshoot their web pages using Liferay DXP's Adaptive Media functionality. Frequently, content creators inspect their web pages using tools built into their browser for various reasons. They want to see that all their web...

This article documents a known issue with the embedded Elasticsearch 6.5 Connector. Elasticsearch 6.5 is now the default embedded ES connector in DXP 7.1 after applying DXP 7.1 Fix Pack 5. It was discovered that after applying FP5, there is a startup error in platforms deployed on...

This article describes and provides links for: Our language / translation coverage documentation How to customize language keys / translations in your Liferay platform. How to contribute to languages outside of subscription coverage Resolution 1. Language Coverage For a description of...

Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.2. Liferay DXP 7.2 allows you to create and connect personalized digital experiences across web, mobile, and connected devices. Liferay Digital Experience Platform 7.2 provides a dynamic module...

The Liferay Help Center is our new site for all things related to our Liferay Customers. You’ll be able to find documentation for specific products, simpler navigation and so much more to enhance your experience with your Liferay subscription. You can access the Help Center by going to...

Info:Support for Liferay Portal 5.2 has ended. Resources Activation Keys - Request a key for your workstation and production environments. Downloads - Get the archived service packs and fix packs for Liferay Portal 5.2. Compatibility Matrix - Learn about the supported configurations for...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use Case I downloaded the "Liferay Connector to SAML 2.0" from...

This article documents a known issue and also a workaround in the Adaptive Media functionality. Liferay DXP 7.1 uses Adaptative Media to manage thumbnails and previews. It was discovered that after applying Liferay DXP 7.1 Fix Pack 1, a &imagePreview=1 tag appears at the tail end of the...

This article shows basic configuration of how to setup Liferay to import users from an LDAP server through the graphical user interface. Resolution Please note that the Control Panel interface changes from Liferay Portal version to version. The exact steps for accessing the Control Panel...

When reordering pages, pages that use the "link to page" type will not be reordered. Resolution This issue is resolved by utlizing the following portal property: layout.first.pageable[link_to_layout]=true Additional Information LPS-49604 LPS-7985, content:...

On the Project Details page you can manage certain information related to your Liferay Subscription. This can be accessed in our Help Center by going to the Mega Menu > Project Details (you will find it on the right side of the menu). Environment Configuration The overview page will show...

By default, the Kaleo Forms EE plugin comes with the Kaleo Workflow Designer feature. This feature helps streamline the creation of workflow definitions and empower more users to create custom workflows. Inside the Kaleo Workflow Designer, there is one graphical view and this drag and...

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article documents a...

Searching is something that has always been a priority for our Subscribers. We wanted to make it efficient as well as a simple process. After logging into Help Center, you’ll find that there is a search bar front and center of the home page. Our goal is to provide our Subscribers with...

Workflow app comes with the Single Approver workflow out-of-the-box. You can tailor it to your liking and change how it works for you. Here is an example of how to adjust Single Approver workflow's notifications so that it only sends notifications to specific role groups. Resolution From...

For Best Practices on creating support tickets, please see HERE To access the ticketing home page, you will need to log into the Help Center. After doing so, there are two access points to get to the ticketing home page. On the far right side of the mega menu, there will be a link...