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Admin is unable to Impersonate User with NoSuchGroupException
legacy Troubleshooting
Issue The Admin is unable to impersonate certain user with the following error: NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20005, classPK=20555} Environment Liferay Portal 6.2...
Unable to add multiple questions in one Poll
legacy How To
Issue Is it possible to add multiple questions in one Poll? Environment Liferay DXP 7.2 Resolution To add multiple questions in one Poll is not currently supported in Liferay DXP 7.2. It can be achieved by adding two...
No administrative options can be accessed when an F5 load balancer is in front of Liferay forcing a secure protocol
legacy Troubleshooting
Issue When a F5 load balancer is in front of Liferay and is forcing a secure protocol, no administrative options can be selected and accessed. On Liferay the following options are configured on the...
Liferay sends email notification with port number next to website address
legacy Troubleshooting
Issue When receiving Liferay email notifications (for example: New account Created, Password reset link, etc ...), users may notice the app server's port number appended to the website domain, for example:...
"Problem with the configuration: Unknown release in folder ..." when patching the source code
legacy Troubleshooting
Issue When patching the source code, customers may receive the error: "Problem with the configuration: Unknown release in folder ..." Environment Liferay DXP 7.1+ Resolution Have a usable ReleaseInfo.java file...
Indexing is taking too long
legacy Troubleshooting
Issue Reindexing is taking or has taken too long to finish. Environment Liferay DXP 7.0+ Resolution If reindexing is deemed slow or is still ongoing (the 2-arrow icon can be seen at the top right), it may have...
Google PageSpeed Insights (Mobile) results for a Liferay DXP site have a low score
legacy Troubleshooting
Issue After submitting your Liferay site to the Google PageSpeed Insights tool, a low score for Mobile will be returned, flagging issues on aggregated resources as: - Eliminate render-blocking resources - Remove...
Importing a third-party JS package with liferay-npm-bundler will result into "Cannot use import statement outside a module"
legacy Troubleshooting
Issue When adding and importing a third-party package dependency to a Liferay NPM module made with the Liferay Bundler (for example, npm Angular Portlet Template, the following errors may be observed in the...
Important pointers and configurations for the scheduled web content
legacy Troubleshooting
Issue The web content is not published based on the scheduled date and time.  Concern about the behavior to check how it works Steps to reproduce: Started the DXP 7.0 vanilla bundle Create new web content by...
Can I use JDK 11 for compiling Liferay DXP Projects?
legacy
Issue The Compatibility Matrix for versions 7.0 until 7.3 under the heading JDK mentions Java 11 but says: "JDK Certification is for runtime only. JDK 8 is required to build or compile Liferay DXP Projects" For 7.4...
Errors when submitting DXP to Google Search Console
legacy Troubleshooting
Issue After doing a URL Inspection - "Live Test" in the Google Search Console for the homepage of a Liferay DXP site, visual errors will appear in the "Screenshot" preview tab and "Page Resources" as well as...
"Unable to get search result view URL for class ..." error when searching for Polls and other entities from the Search Bar widget
legacy Troubleshooting
Issue When we search for for example a Poll ABC, the Poll is not found and in logs we will have ERROR like this: Unable to get search result view URL for class com.liferay.polls.model.PollsQuestion with primary key...
Is it possible to set different Authentication methods for different sites in the same portal instance
legacy
Issue Is it possible to set different Authentication methods for different sites in the same portal instance? Environment Liferay DXP 7.2 Resolution Currently, it is not possible to use different authentication methods...
Liferay Workspace Target Versions
legacy How To
A Liferay Workspace is a generated environment that is built to hold and manage your Liferay projects. Please see the official documentation for further instructions on Creating a Liferay Workspace.  Resolution You can...
Liferay <-> Instagram integration
legacy
Issue Is there any way to integrate with Instagram or any plugin available for Instagram integration with Liferay? Environment Liferay DXP 7.0+ Resolution At the time of writing this article, there is no out of...
LDAP server is unreachable when "Required" option is enabled
legacy Troubleshooting
Issue For any virtual instances apart from a default instance, if the "Required" option in LDAP is enabled, only LDAP users can log in to the portal. When the LDAP server is down/unreachable, none of the...
How to successfully install Marketplace Apps when using Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While using Liferay PaaS, what is the process to install an...
What is the expected behavior of the Tab key in the Site Navigation Menu widget?
legacy How To
Issue Can I use the Tab key on the keyboard to navigate on the Site Navigation Menu from one menu item to the next menu item in sequential order? Environment Liferay DXP 7.0+ Resolution Once you tabulate on the...
Where are all Freemarker templates for the Site Navigation Menu located?
legacy
Issue Where are all Freemarker templates for the Site Navigation Menu located? Environment Liferay DXP 7.0+ Resolution The out of the box templates can be found at: 7.0:...
How to pass an array of categories to an embedded Asset Publisher?
legacy How To
Issue How to pass an array of categories to an embedded Asset Publisher? Environment Liferay DXP 7.0+ Resolution In 7.0, you can place something like this in the portal_normal.ftl of your custom theme: <#assign...
How to roll up email notifications about new Assets into one email?
legacy How To
Issue Users are Subscribed to Asset Publisher and receive email notifications about new Assets I would like to collect all notifications within a certain period of time and send them out as one email per user...
I cannot filter and order search results in Documents and Media
legacy
Issue I use the search bar in Documents and Media Once the search results are displayed, the "Filter and Order" option next to the search bar disappears I cannot filter and order the results Environment Liferay DXP...
Are there any improvements to the DXP 7.1 page columns user experience?
legacy Troubleshooting
Issue While managing big page trees in Liferay DXP 7.1 and working on actions like drag and drop, users may experience issues, like: blue cue flickering among columns, drag action stopping or giving unexpected...
Why the error "Failed to bind to the LDAP server with userDN" is thrown in the logs
legacy Troubleshooting
Issue What is the reason behind the following error which is thrown in the logs? [LDAPAuth:198] Failed to bind to the LDAP server with userDN CN=VERMA BRIJESH KUMAR...
[$SITE_NAME$] associated with assets are not coming in the mail content
legacy Troubleshooting
Issue [$SITE_NAME$] associated with assets are not coming in Asset Publisher's Email Subscription mail content Environment Liferay DXP 7.0 Resolution It has been reported as a bug on this ticket...
Where to configure mail trigger interval for Asset publisher portlet
legacy How To
Issue Liferay sends an email to Asset Publisher portlet's subscribed users every twenty-four hours once. How to change the same? Environment Liferay DXP 7.0 Resolution Liferay portal periodically checks for...
Migration of documents to a supported file system store before upgrade
legacy How To
Issue As the JCR store is supported as a document store till Liferay Portal 6.2 and from DXP 7.0 onwards it is no longer supported, what are the guidelines that should be followed before upgrading from...
Known issue - NullPointerException is thrown with SoyTofuException for frontend.taglib.chart - spline chart
legacy Troubleshooting
Issue With dxp FP 15 in Liferay DXP 7.1, the chart functionality is not working. After deploying the module, the NullPointerException is getting thrown with the SoyTofuException as below. 2020-01-29 06:29:51.273...
Limit the script in Text field of Web Content Structure to avoid XSS vulnerabilities
legacy Troubleshooting
Issue The Text field of Web Content Structure can be injected by any script if ${textfield_name.getData()}is used in the template to display the text. Environment Liferay DXP 7.2 Liferay Portal EE 6.2 Resolution When...
The default display content "Choose an Option" in Form select drop-down list is not automatically localized
legacy Troubleshooting
Issue When creating a Form in Chinese(or any other language), add a "Select from List" filed, the default displayed content "Choose an Option" is not changed to Chinese. Environment Liferay DXP 7.1 Resolution The default...
How can I send localized "Account created" email templates?
legacy How To
Issue When User accounts are created, languages other than English are available to choose from (depending on available locale settings) When a User account is created, the new User receives an Account created email...
Why can't I see the name of the resource in the Audit app?
legacy
Issue I am an Administrator in Liferay DXP Someone deleted an asset (for example an Organization) I check the events in the Audit app (Control Panel > Configuration > Audit) I open the delete event I can only see the...
Asset Publisher shows assets with categories missing in the filtering options
legacy Troubleshooting
Issue After setting the Asset Publisher to filter assets that only have certain categories, portal administrators may notice that even other assets with different categories (not present in the filtering...
RSS Feed won't display and will show "cannot be found" error
legacy Troubleshooting
Issue After adding a certain URL in the RSS Publisher widget, the feeds will not be displayed, showing a red error message on the widget's interface: "$RSS_FEED_URL cannot be found." Environment Liferay Portal...
What happened to the Liferay WYSIWYG portlet on 7.1+ ?
legacy Troubleshooting
Issue Looking for a 7.1 DXP or 7.2 DXP compatible version of the Liferay WYSIWYG portlet on the Marketplace, customers will not find any Environment Liferay DXP 7.1+ Resolution Liferay WYSIWYG portlet was...
The Builds and Deployments links are not present on the Projects or Alerts pages
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When navigating through most pages in the Liferay Cloud...
How to change the default Template for a Structure
legacy How To
Issue When creating Web Content from a Structure, the default Template applied is the most recently created one for that structure. How can I assign a different template? Environment DXP 7.2   DXP 7.1   DXP 7.0...
Why does Liferay inject redirectUrl to /web/guest/home in my website?
legacy Troubleshooting
Issue Opening the HTML source of the home page in a website made with Liferay DXP, customers may notice the following script injected: Liferay.Session = new Liferay.SessionBase({ autoExtend: !0, redirectOnExpire:...
Service Builder buildWSDD gradle task fails
legacy Troubleshooting
Issue I created a service builder and added the followings to the settings.gradle: import com.liferay.gradle.plugins.service.builder.ServiceBuilderPlugin import...
I cannot change the site name of default site of an instance
legacy Troubleshooting
Issue In site configuration I cannot see any options to change the site's name for the default site of an instance. Environment Liferay DXP 7.0 - Liferay DXP 7.2 Resolution Site name of default instance can only...