When searching the portal, you may find that search fails to find a piece of content (articles, images, message board, blog posts, etc). This can happen due to multiple reasons:
- Content is not indexed when it is added
- Index gets out of sync
- In case of cluster, the indexes are not replicating
Resolution
In most cases, reindexing will resolve the issue. To reindex, simply navigate to Control Panel -> Server Administration and click on the "Execute" button next to "Reindex all search indexes".
If that does not solve the issue, please open a Help Center ticket and include any relevant information (see Before opening a Search / Indexing ticket)