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Unable to access product specifications via guest user
legacy Troubleshooting
Issue Users need to access product details via a headless admin API but through guest users (unauthenticated requests). However, users could use 'Service Access Policies' for this; though, even after adding the...
lastPublishDate showing as NULL
legacy
Issue 'lastPublishDate' column is showing as NULL in 'DLFileEntry' table. According to the use case, users need to show the last publish date of the document. Environment Liferay DXP 7.3 Liferay DXP 7.4...
Is Liferay vulnerable to CVE-2023-50164?
legacy
Issue After running a scan, we received an alert about a possible vulnerability in Liferay. We want to confirm if we are vulnerable to CVE-2023-50164. Environment All environments. Resolution Liferay is not...
Error: Could not find or load main class com.liferay.css.builder.CSSBuilder
legacy Troubleshooting
Issue After switching to JDK11 I'm unable to build my project. Build failed with an exception that lists a path to my java version. Error: Could not find or load main class...
Deprecation of Liferay Sync
legacy
Issue I'd like to inquire about the support for Liferay 7.4 in the Liferay Sync. Currently, the Compatibility Matrix only lists support for Liferay DXP 7.3. Environment Liferay DXP 7.4+ Resolution Liferay Sync got...
Mutiple search containers is not working properly
legacy Troubleshooting
Issue If users have multiple search containers in the same widget, first search container is showing results in the second container and vice versa. Expected results would be in the below 'view.jsp' is 'test1'...
Creating a User Account Without an Email Address
legacy How To
Issue How can I create a user without requiring the user to have an email address?  Environment Liferay Quarterly Releases Resolution You can create a user without requiring an email address by setting the following...
Update object entries from workflow task screen
legacy
Issue Allow users to access the object in edit mode from the workflow task screen Environment Liferay DXP 7.4 Resolution As of now (at the time of creating this article), there is no OOB (out-of-the-box) way...
Failed Loading the Jackson 2 API Plugin on Jenkins Build
legacy Troubleshooting
Issue After upgrading Liferay Cloud Services from v4 to v5, we encountered the following error relating to loading the necessary plugins with the Jenkins build. SEVERE: Failed Loading plugin Jackson 2 API Plugin...
Unable to Configure a Portlet on Content Pages Without Entering Edit Mode
legacy
Issue In previous versions of Liferay DXP, users could configure portlets such as the Asset Publisher on a content page (blank page) without needing to enter the "edit" view. Environment Liferay DXP...
Adrum.js Timeouts in Microsoft Edge
legacy Troubleshooting
Issue I'm experiencing a timeout issue after logging into the portal and navigating through pages. When using Microsoft Edge, adrum.js timeouts, the extended loading time is also seen in HAR files.  Browser...
Analytics Cloud Custom Event is not firing
legacy Troubleshooting
Issue I created a custom event according to the documentation When I check in AC, I don't see any data collected for this custom event   Environment Analytics Cloud DXP 7.0+   Resolution Apart from establishing the...
Objects - multiple items can be saved but only one item is displayed in the administration view
legacy
Issue When I try to create an object with an upload field, and save a new item multiple times, the object is only displayed once in the administration view. The uploaded item is not cleared from the field either. Is...
Liferay Developer Studio not working on MacOS Ventura
legacy Troubleshooting
Issue Liferay IDE has known issues with M1/M2 chips. Environment Liferay Developer Studio Resolution The recommended workaround for this behavior is to install the arm64 Eclipse binary...
Custom ActionExecuter always results in PortalException: No action executor for java
legacy Troubleshooting
Issue I tried to integrate a custom java ActionExecuter following this article https://learn.liferay.com/w/dxp/process-automation/workflow/developer-guide/creating-an-action-executor. But after using it in a workflow my...
Known Issue [Resolved]: "Unit of measure key is mandatory" error when submitting a Commerce order via API
legacy Troubleshooting
Issue After creating a product with all required details and mapping a Unit of Measure (UOM) to that product, while creating the order using the POST /v1.0/orders API listed on...
Search doesn't return enough results
legacy Troubleshooting
Issue When searching for a file such a Web Content.jpg, searching for partial matches (such as We Content or Web Conte) or the file name without the extension doesn't yield the file in the search results Environment...
Where is the place to define default values for Web Content Structures in DXP 7.4 ?
legacy Troubleshooting
Issue In Liferay 7.1 we had defined default values for fields in our Web Content Structures. After migration to Liferay 7.4 we do not see any place to define default values while creating or editing Web Content...
Search result description does not include text from Web Content Display Widget located within Widget Page.
legacy
Issue Steps to reproduce: Create a Web Content. Create a Widget Page. Add a Web Content Display Widget to the Widget Page. Configure Web Content Display Widget to display the Web Content. Create a Content Page. Add...
In web Content Structures, Calendar in Date Picker Field does not display properly
legacy Troubleshooting
Issue When using a Web Content structure containing the Date Picker field and clicking on the calendar in the date picker field, the calendar is not displayed completely, and requires scrolling.  Environment Quarterly...
The search service exceed 80% of its allocated memory
legacy
Issue We sometimes see the following warning in the Cloud console: The search service exceeded 80% of its allocated memory. Environment Liferay PaaS Resolution The search service often presents high memory consumption,...
GDPR-compliant 3rd party cookie handling in 7.3
legacy
Issue Can you backport GDPR-compliant 3rd party cookie handling to 7.3 SP3?  Environment The feature got implemented in DXP 7.4.13-u66. Backporting this feature to 7.3 is not feasible. Resolution There are 3 options...
How to modify the number of returned items in Queries made with the API
legacy Troubleshooting
Issue The headless API only returns a maximum of 500 items per query, even when a higher page size is defined. How to define de page size per instance. Environment Liferay DXP 7.4+ Resolution It is possible to...
Conditions to be counted as Bounce Rate
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to get content metadata from Asset Publisher template
legacy How To
Issue We are designing an Asset Publisher template and we would need to get content metadata available to configure an Asset Publisher. Environment DXP 7.4 Resolution The information about Asset Publisher widget...
How can I display the maximize and minimize buttons in my widget
legacy How To
Issue I upgraded from 6.2 version to 7.4 and I am not able to configure maximize and minimize buttons in my widgets as I had in 6.2 version. I used to add $theme.iconMinimize() and $theme.iconMaximize() to my...
Unable to scroll right section panel in web content
legacy Troubleshooting
Issue After deploying a custom admin theme (without any customization), user is unable to scroll right section panel. Steps to reproduce: 1. Deploy the attached custom-admin-theme (custom admin theme doesn't...
'Authentication Search Filter' for Users in LDAP
legacy
Issue At the moment, we are using LDAP server connection to authenticate our users. Our question is: in which moment the query to authenticate users is executed? More exactly, when the field 'Authentication Search...
Workflow Metrics display only in UTC
legacy Troubleshooting
Issue When viewing the “dateCreated” timestamps in the Workflow Metrics view, the timestamps are always rendered in UTC rather than the user’s time zone. Environment Liferay DXP 7.4 Resolution The observed behavior...
Are Synonym Sets applied during Index Time or Query Time?
legacy
Issue When using Synonym Sets, are the synonyms applied during index time or query time?   Environment Elasticsearch DXP 7.2 SP1 and later versions   Resolution Synonyms are applied as query time only. Reference...
What method is Liferay using for formatting Synonym Sets?
legacy
Issue What method is Liferay using for formatting Synonym Sets, in the context of Elasticsearch?   Environment Elasticsearch DXP 7.2 SP1 and later versions   Resolution Simple Expansion technique is used for...
Web content indexing coverage
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
URL specification of the administration screen
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
CAPTCHA does not work for Guest users on forms
legacy Troubleshooting
Issue When enabling CAPTCHA on my forms, Guest users are unable to submit the form. Environment DXP Quarterly Release 2023.Q3.4 (or earlier version) DXP 7.4 Resolution This behavior is a known error in the Product and...
Are URLs that display/download Liferay JS information a vulnerability?
legacy
Issue Some monitoring tools may identify certain URLs that are accessible during routine scans that should not have allowed access. Among the URLs that are typically detected are URLs that can download Liferay's JS...
Folder naming rules for Web content, documents and media
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Deploying to an Existing Build via CLI Tool
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The user wants to know if it is possible to deploy to an...
Permissions missing after switching from SaaS to PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The project has been switched over from a SaaS to a PaaS...
How to store and view what users selected for the Cookie Consent banner?
legacy
Issue We have enabled Liferay's cookie consent banner for our site. Could you please guide us on where to locate the log of cookies accepted by our site visitors? As a point of reference, here is an example of how the...
"NoSuchFileEntryException" error message appears
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....