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CPU utilisation is going greater than the 100%
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue During backup, the CPU utilization is greater than 100% in the monitoring section of the backup service. Is this abnormal in this...
Modules with escapeModel=true attribute in search-container not working
Issue We have detected that the modules that implement the search-container with escapedModel="true" attribute in the search-container-row, are not working. We have also seen the following messages appear in the logs: at...
How to bulk edit Categories?
Issue How can a Liferay user bulk edit Categories in the Documents and Media? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Go to a DXP site. Navigate to Content&Data --> Categorization --> Categories. Create a new vocabulary and a new category. Navigate to the Documents and...
Can't order web content structures alphabetically
Issue Alphabetically sorting when selecting a structure during web content creation Steps to reproduce: 1. Create 7 structures 2. Start to create web content, select 'More' in the list Expected behavior: The user should be able to order the structures alphabetically Observed behavior:...
Unable to activate ModSecurity
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to activate ModSecurity or add new rules following the official documentation, it doesn't work. The debug log is turned...
java.lang.IllegalStateException: Unknown background task executor com.liferay.portal.search.internal.background.task.ReindexPortalBackgroundTaskExecutor
Issue When trying to perform a full portal reindex, we are obtaining below error in the logs: java.lang.IllegalStateException: Unknown background task executor com.liferay.portal.search.internal.background.task.ReindexPortalBackgroundTaskExecutor at...
Forbidden when trying to download openapi.json
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am unable to successfully download the openapi.json file using a web browser. I get a 403 error when accessing the URL...
Filter out the users based on the departments using objects and picklists
Issue How to create a filter using an object to filter users with respect to their department Environment Liferay DXP 7.4 Resolution Follow the below steps to create filter: 1. Navigate to Control Panel > Object > Objects. 2. Now create 'New custom object' say - Newuser and click on...
Error managing documents and URLs using GCS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When using GCS as a storage solution in your On-Premisse or Liferay PaaS environment, after adding an image file to your document...
User is not redirected to the Web Content tab after creating and publishing a web content article
Issue A user does not get redirected to the Web Content tab after creating and publishing an article. Besides that the back and cancel button do not work upon clicking on them. Environment DXP 7.4 + Resolution This matter has proven to be a redirects configuration issue, which can be...
p_auth token missing from GET request
Issue After enabling CSRF Tokens, a p_auth token is appended to URLs, as expected. However, we noticed that if we manually remove this from the end of a URL and hit enter, we are still able to access the page, even though p_auth is now missing from the request. Does this mean CSRF...
After enabling the Email Subscriptions from an asset publisher I do not see the Subscribe button
Issue In the Asset Publisher configuration I have selected yes in the Toggle the Enable Email Subscription selector, but still I cannot find the Suscribe button in the new assets. Environment DXP 7.3, DXP 7.4 Resolution Verify if the check Subscribe is marked in the following route:...
How to solve error: the parameter is null: _companyLogRoutingFilePatterns
Issue Trying to migrate from 7.4 to Q3, you could observe that in catalina.out file there are some errors such as the following: 2023-11-17 09:54:43,839 main ERROR The parameter is null: _companyLogRoutingFilePatterns 2023-11-17 09:54:43,840 main ERROR The parameter is null: _dirPattern...
Where does the set of Synonym Sets get Stored?
Issue Where does the set of Synonym Sets get Stored? Is it stored in the database or search indexes? Environment Liferay DXP 7.4 Resolution In earlier versions of Liferay DXP, the indexes were used as the primary data storage for Synonym Sets. However, beginning in Liferay DXP 7.4, the...
How to check item display permissions
Issue If the container folder (JournalFolder) of a web content does not have VIEW permissions for Guest, the contents are not seen if we are not logged in. This was different in 7.2. What has changed? Environment DXP 7.4 DXP 7.2 (Migrated to 7.4) Resolution In DXP 7.2 there is a setting...
Regarding the definition of privileges for roles, there are some items that are not reflected.
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue In the Summary of Role Permission Definitions, there are items whose...
The link received (via email) after form submission is prompting Guest User to Login
Issue Is it possible for a guest user to directly access the link received in the email notification (after form submission) without doing the login? Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Currently, there is no (OOTB) way to enable the...
Uploading Synonym Sets in Bulk
Issue Is there any way to upload Synonym sets in bulk (via any sheet or other way) at once rather than manually entering them one by one? Environment Liferay DXP 7.4 Resolution Currently, there is no ootb functionality present in Liferay to achieve the same. However, the product team has...
Changes to SEO page options resets custom theme
Issue Making any changes to the SEO robot options resets the custom theme, any imported font, and the favicon.  Steps to Reproduce: Add a custom theme, favicon, and google font to the page configurations, save these changes Click SEO, and add any desired robot options to the text box,...
After enabling LDAP authentication, administrator users who do not exist in LDAP can log in
Issue We have enabled LDAP authentication, checking it as required and we have unchecked Ignore User Search Filter for Authentication. With this configuration applied the administrator users can login even if they do not exist in LDAP. Environment DXP 7.4 Resolution This is the expected...
Set a wrong WebId causes "Unable to get company ID" after upgrade.
Issue After upgrade from DXP 7.3 to 7.4 the following error is displayed: 2023-10-24 17:28:16.854 ERROR [SCR Component Actor][ROOT:47] bundle com.liferay.portal.properties.swapper:5.0.24...
Troubleshooting Slow File Uploads on Sites with Many Pages
Issue When uploading new files to Documents & Media in a site with a high number of pages, you may exerience unusually slow upload speeds. This performance issue may be isolated to individual site contributions. Environment Liferay DXP 7.4 and Quarterly Releases. Resolution When...
Freemarker Error in Notification Template
Issue Creating a new custom object with a text field and an associated email notification that uses a FreeMarker template can result in an error that prevents the notification from being sent. The following error is reported in logs: Caused by:...
The link received in the email notification after form submission is showing the 'Page Not Found' Error for Guest User on Liferay SaaS environment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The link received ('click here to access the form') in the email notification after form submission, is not working for the guest...
Different Instance IDs shown in logs and monitoring section of Cloud Console
Issue While monitoring Liferay Cloud, different instance IDs of the database are shown in the log section and monitoring section of Cloud Console. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution In Liferay Cloud, the database service works as a...
What are the differences between using name and property in metatags
Issue We were creating custom meta tags and we see there are created using "property" attribute instead of "name" attribute. Are there any differences between using name and property? Are they equivalent? Could we modify current implementation in order to use "name" instead of...
Elasticsearch no such index found or index created without mappings
Issue In certain instances, an Elasticsearch node index might be improperly created, and documents appear to be successfully injected, but attempts to search for assets in the portal result in no findings. Despite modifying the debug level in the com.liferay.portal.search packages, no...
Elasticsearch not working after upgrade
Issue After performing an upgrade, we've noticed some errors with Elasticsearch: 2023-11-28 13:27:54.223 ERROR [[STANDBY] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'][ElasticsearchConnectionManager:73] Elasticsearch sidecar could not be started. Search will be...
Liferay PaaS: Custom domains are not SSL certified by Liferay
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have domains that are NOT using custom SSL certificates, however, they refuse to use https connection. Environment Liferay PaaS...
Unable to view the Page in default language when browser back button is clicked
Issue The page of the site should be visible in the default language when the browser back button is clicked. Steps to reproduce: 1. The default Language Selector template is added to Liferay's Home page and the default language is English (en_US). 2. Navigate from the Home page to some...
Setting sameSite attribute in Cookie for header response on JBoss EAP 7.2
Issue How to add the sameSite attribute as 'Strict' on the cookies JSESSIONID,COOKIE_SUPPORT,GUEST_LANGUAGE_ID on JBoss EAP 7.2 Environment Liferay DXP 7.4 JBoss EAP 7.2 Resolution In JBoss, navigate to jboss/standalone/configuration/standalone.xml. Edit standalone.xml and...
No preview is generated when Gifsicle is enabled
Issue With Gifsicle enabled, when uploading a new image, its preview and adapted images are not generated. The following warning is reported in logs: WARN  [liferay/adaptive_media_processor-5786][AMMessageListener:79] null...
Configure SMTP (Mail Server) on Liferay SaaS Environment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Want to configure mail but am unable to see Server Administration on the server as it is hidden for the Liferay SaaS environment....
RankingIndexCreationBundleActivator error after running an upgrade
Issue After running an upgrade, we found the following errors in the logs: 2023-11-29 22:13:14.432 ERROR [SystemExecutorServiceUtil-4-com.liferay.portal.spring.extender.internal.configuration.ServiceConfigurationInitializer-com.liferay.portal.lock.service][ROOT:47] bundle...
How to setup a timezone on DXP
Issue We have to make a setup in EST timezone and we would like to know how can we do that on the DXP. Environment DXP 7.4 Resolution Liferay runs and stores all times in UTC format to facilitate translating times into appropriate timezone for the user. The instance itself has locale...
Special character not being displayed in page title
Issue When a page name uses the ampersand character, it is not displayed correctly in the page title at the top of the browser screen.  Environment DXP 7.4 Resolution It is a known bug that was fixed in DXP 7.4 U69+. For previous version, you can ask for a hotfix with the LPS-177176.  ...
Update Credentials in Jenkins for Git repository usage
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Would like to configure which Git repository the Jenkins service use. Add button is disabled. Environment Liferay PaaS Resolution...
Property index.on.startup=true does not work on portal startup
Issue The property index.on.startup=true whenever added in the portal-ext.properties file does not work when the portal is restarted which leads to no message being printed regarding reindexing on the Liferay console. Steps to reproduce: 1. Start the clean instance of Liferay DXP 7.4...
Total allocated memory for a service (shown in cloud console's monitoring) is not updated
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a custom service running in one of our Liferay PaaS environments (the issue might be relevant just as well for a default...
JDK 11 protocol TLSv1.3
Issue TLS protocol version used by default in JDK 11 is TLSv1.3, and connection with third parties can be affected, default protocols are:  -Dhttps.protocols=TLSv1.2 (default in Java 8) -Dhttps.protocols=TLSv1.3 (default in Java 11) -Dhttps.protocols=TLSv1.0 (default in older versions)...

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