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Liferay Portal 6.1 EE GA2 Update 2013-09-17 All-1 Installation Instructions
legacy How To
This article documents instructions for installing Liferay Portal 6.1 EE GA2 Update 2013-09-17 All-1. Resolution Extract "latest-fix-packs-6120-2013-09-17.zip" Place individual fix packs in patching tool Add the following properties if using plugin-deployment-1 hot.deploy.listeners=\...
How to Translate Forms for Localisation in DXP 7.0
legacy
Issue Can I translate Forms in Liferay DXP 7.0 for localisation of our different language sites? We have found the translation function for Web Content, but cannot find it for Forms. Environment DXP 7.0, 7.1 Resolution Translation of Forms feature is not available for DXP 7.0.  The...
Help Center Statuses and Priority Levels
legacy
There are a few different types of statuses within the workflow of a support ticket in Help Center.  Below is an overview of the 3 categories of statuses you will encounter on a ticket. System Status When you create a support ticket in Help Center, you will be asked for details on your...
Limitations in SASS Preprocessing in Theme Generation
legacy
This article documents the limitations for resolving potential startup performance issues when deploying custom themes and portlets in DXP 7.0. Note: the limitations are found only in 7.0. When using DXP 7.x, some developers noticed that after deploying their custom theme or portlet, the...
DXP 7.0 Fix Pack 70: Compatibility changes and deployment notes for Connector to Elasticsearch 6 and Solr 5 Search Engine
legacy Troubleshooting
Liferay DXP 7.0 Fix Pack 70 and SP10 includes the fixes for LPS-79348, LPS-78857 and LPS-80931. Part of the changes (namely in LPS-78857) new APIs were added to the com.liferay.portal.search.api module which all Liferay search engine connectors must implement to function properly and to...
Liferay Developer Studio 3.5.0 Release Highlights
legacy
Liferay Developer Studio provides an all-in-one, integrated development environment based on Eclipse for developers to build plugins for the Liferay Digital Experience Platform. Liferay Developer Studio is an Eclipse product that includes the Liferay IDE plugins, additional enterprise...
Arbitrary Code Execution With jQuery Versions Earlier Than 3.0
legacy Troubleshooting
This article documents a security issue in jQuery versions prior to 3.0, which is also described on Github. The issue can be reproduced with the following steps. Install a theme that uses jQuery prior to 3.0. Head to any page with that theme. Open the developer console. Type...
Unable to Connect to External Datasources After Applying DXP 7.1 FP3+
legacy Troubleshooting
This is no longer an issue with 7.1 FP10+. Recently, LPS-85683 was implemented in Liferay DXP 7.1's core infrastructure and can be deployed by applying DXP 7.1 Fix Pack 3.  LPS-85683 detailed a project where Liferay core engineers refactored the spring extender to allow for subsequent...
Known Issues: Liferay Commerce
legacy Troubleshooting
This article documents a list of known issues that exist in Liferay Commerce. Commerce 2.2.0 Commerce 2.1.3 Commerce 2.1.2 Commerce 2.1.1 Commerce 2.1.0 Commerce 2.0.7 Commerce 2.0.0 Commerce 1.1.4 Commerce 1.1.1 Commerce 1.1.0 Resolution Liferay Commerce contains the following known...
Known Issue: Instance Activation Service Disabled When Regenerating LCS Token
legacy Troubleshooting
This article documents a known issue causing the instance activation service to be disabled by default when an LCS token is regenerated. The issue occurs for LCS tokens that have been created before January 17th 2019. If LCS Admins regenerate the LCS token with Instance Activation...
"Inaccessible Object" exception while using JDK11
legacy Troubleshooting
Description If you are using JDK11 in a Linux environment and have the LCS 5.0.0 client deployed, you may receive the following error on startup: ERROR [LCS Worker 2][BaseScheduledTask:92] java.lang.reflect.InaccessibleObjectException: Unable to make public long...
Troubleshooting Adaptive Media Issues
legacy Troubleshooting
This article is designed to help with troubleshooting Adaptive Media issues. Adaptive Media detects the device capabilities of the visitor and automatically delivers an appropriate scaled and optimized version of your stored media. Q1. "What happens if the adaptive media process gets...
"Illegal Access" Warning while using JDK 11
legacy Troubleshooting
Description If you are using JDK11, you may receive the following error: WARNING: An illegal reflective access operation has occurred WARNING: Illegal reflective access by com.liferay.petra.reflect.ReflectionUtil...
Differences Between Adaptive Media Settings and Browser Dev Tools
legacy
This reference article is for customers who design and troubleshoot their web pages using Liferay DXP's Adaptive Media functionality. Frequently, content creators inspect their web pages using tools built into their browser for various reasons. They want to see that all their web...
LCS boot delegation property on WebSphere breaks the embedded Elasticsearch 6.5 in DXP 7.1 FP5
legacy Troubleshooting
This article documents a known issue with the embedded Elasticsearch 6.5 Connector. Elasticsearch 6.5 is now the default embedded ES connector in DXP 7.1 after applying DXP 7.1 Fix Pack 5. It was discovered that after applying FP5, there is a startup error in platforms deployed on...
Language Coverage
legacy How To
This article describes and provides links for: Our language / translation coverage documentation How to customize language keys / translations in your Liferay platform. How to contribute to languages outside of subscription coverage Resolution 1. Language Coverage For a description of...
Liferay Digital Experience Platform 7.2
legacy
Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.2. Liferay DXP 7.2 allows you to create and connect personalized digital experiences across web, mobile, and connected devices. Liferay Digital Experience Platform 7.2 provides a dynamic module...
How to Navigate the Liferay Help Center
legacy
The Liferay Help Center is our new site for all things related to our Liferay Customers. You’ll be able to find documentation for specific products, simpler navigation and so much more to enhance your experience with your Liferay subscription. You can access the Help Center by going to...
Liferay Portal 5.2
legacy
Info:Support for Liferay Portal 5.2 has ended. Resources Activation Keys - Request a key for your workstation and production environments. Downloads - Get the archived service packs and fix packs for Liferay Portal 5.2. Compatibility Matrix - Learn about the supported configurations for...
Deployment of SAML plugin does not display SAML admin screen
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use Case I downloaded the "Liferay Connector to SAML 2.0" from...
Extra HTML tag in the Source Code in Web Content Articles
legacy Troubleshooting
This article documents a known issue and also a workaround in the Adaptive Media functionality. Liferay DXP 7.1 uses Adaptative Media to manage thumbnails and previews. It was discovered that after applying Liferay DXP 7.1 Fix Pack 1, a &imagePreview=1 tag appears at the tail end of the...
Configuring Liferay's LDAP Settings to Import Users
legacy How To
This article shows basic configuration of how to setup Liferay to import users from an LDAP server through the graphical user interface. Resolution Please note that the Control Panel interface changes from Liferay Portal version to version. The exact steps for accessing the Control Panel...
Reordering Pages That Have Page Types That Are Links to Pages
legacy Troubleshooting
When reordering pages, pages that use the "link to page" type will not be reordered. Resolution This issue is resolved by utlizing the following portal property: layout.first.pageable[link_to_layout]=true Additional Information LPS-49604 LPS-7985, content:...
Help Center Project Details
legacy
On the Project Details page you can manage certain information related to your Liferay Subscription. This can be accessed in our Help Center by going to the Mega Menu > Project Details (you will find it on the right side of the menu). Environment Configuration The overview page will show...
Known Issues for Kaleo Workflow Designer's Diagram View
legacy Troubleshooting
By default, the Kaleo Forms EE plugin comes with the Kaleo Workflow Designer feature. This feature helps streamline the creation of workflow definitions and empower more users to create custom workflows. Inside the Kaleo Workflow Designer, there is one graphical view and this drag and...
Using Shibboleth 3 as IdP + SAML Integration
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article documents a...
Search/Article Tool
legacy How To
Searching is something that has always been a priority for our Subscribers. We wanted to make it efficient as well as a simple process. After logging into Help Center, you’ll find that there is a search bar front and center of the home page. Our goal is to provide our Subscribers with...
How to Adjust Notifications in the Out-of-Box Single Approver Workflow
legacy How To
Workflow app comes with the Single Approver workflow out-of-the-box. You can tailor it to your liking and change how it works for you. Here is an example of how to adjust Single Approver workflow's notifications so that it only sends notifications to specific role groups. Resolution From...
Help Center Ticket Creation Process
legacy How To
For Best Practices on creating support tickets, please see HERE To access the ticketing home page, you will need to log into the Help Center. After doing so, there are two access points to get to the ticketing home page. On the far right side of the mega menu, there will be a link...
Installing the Audience Targeting Application
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Currently, the Audience Targeting EE app can not be installed by simply downloading the app from Liferay...
Restricting Document View Permissions in Documents and Media Repositories
legacy How To
Liferay platforms allow administrators to define permissions for all assets. In the Documents and Media repository, administrators often need to restrict privileges by defining a site role so that a site member views only the documents that he has uploaded. Resolution The specific...
Handling SASS Related Errors
legacy Troubleshooting
In Portal 6.2, the Liferay platform uses SASS and Compass to simplify CSS file creations, and to avoid manual mistakes during code duplication for distinct browser types. SASS is a Ruby based solution that helps you to make well-organized and maintainable source. Furthermore it builds...
Unable to Publish Content if there are Missing Page or File Links
legacy Troubleshooting
Issue In Liferay DXP attempting to publish content (pages, assets, or files) with broken links results in a "missing page reference" issue during publication. Also, even updating or creating basic web content is not possible with dead links (relative links). Or when trying to publish...
Re-Enabling the XSL Content Widget in DXP 7.1
legacy How To
The XSL Content widget allows anyone who has permission to configure the widget to modify any XML/XSL file. The widget is originally deprecated and was removed from Digital Experience Platform 7.1. The widget will not be released as an app on Marketplace. Resolution If you still require...
How to register multiple transport addresses in Elasticsearch
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use Case I want to register multiple transport addresses in...
Staging a Site that References Another Site
legacy
There may be instances when a Site that is being staged (e.g. Site A) has references to content that was created in another Site (e.g.Site B). This article describes what is happening to the content that is not stored in Site A directly, but is actually stored in Site B, and we use...
Embedding PDF URLs
legacy How To
This is a short tutorial for those wishing to do more with PDFs in DXP 7.0. You are strongly encouraged to read Adding Files to a Document Library first to get a better understanding of how the Documents and Media works. One thing that all assets have in common is that you can get a URL...
Pages With the Page Layout Type Web Content Are Missing After Upgrading to Liferay Portal 6.1 GA1 or Higher
legacy Troubleshooting
In earlier versions of Liferay Portal 6.0 SP2 or lower, the Web Content page layout type allowed a page to display a single piece of web content. This page layout type has been deprecated starting in Liferay Portal 6.1. After an upgrade the portal may not start correctly or these pages...
How to Drag and drop reordering of pages when a "Link to URL" page is present
legacy How To
By default, page order is locked in the navigation bar if one of the pages are a "Link to URL" type. This article demonstrates how to change the page order in the navigation bar in this scenario. Resolution In the portal-ext.properties, set layout.parentable[url]=true. By doing so, you...
Overriding Core Classes with Ext Plugins
legacy How To
A supported use case for using Ext plugins in Liferay DXP is overriding Liferay DXP's core classes (e.g., portal-impl, portal-kernel, etc.). You can reference the Finding Core Liferay Portal Artifacts section for help distinguishing core classes. Make sure you've reviewed the generalized...
Glassfish Admin Console Is Not Accessible
legacy Troubleshooting
With JDK version 1.6.0_19, and above, Glassfish admin console is not accessible with Liferay Portal. Steps to Reproduce Download Liferay Portal 6.1 EE GA3 or Portal 6.2 Glassfish 3 bundle. Unzip. Run server, wait while it will be started. Try to access Glassfish Admin Panel. Resolution...
Adding to the web.xml With Ext Plugins
legacy How To
A supported use case for using Ext Plugins in Liferay DXP is adding additional functionality to Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized Customization with Ext Plugins tutorial. As an example, you'll create a sample Ext plugin that adds to...
Modifying Liferay DXP's web.xml file
legacy How To
A supported use case for using Ext Plugins in Liferay DXP is modifying Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized Customization with Ext Plugins tutorial. As an example, you'll create a sample Ext plugin that modifies your Liferay DXP's...
Why was my custom domain rejected by Liferay PaaS?
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why was my custom domain rejected by Liferay PaaS? Environment Liferay PaaS Resolution If you have configured your domain but Liferay...
Connection Timeout Caused by 'org.dom4j.DocumentException' When Deploying Portlet, Hook, Etc.
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. Some environments fail...
Users May Appear in the Database but Not in Liferay Control Panel
legacy Troubleshooting
You may encounter an issue where specific users, or a group of users, are not appearing with the Control Panel. If upon querying the relevant tables in the database you are able to see these users, then it is likely that there is simply a discrepancy between the database and the index....
NoSuchGroupException' Occurs When Deleting Deactivated Users
legacy Troubleshooting
When deleting deactivated users from UI or through API, NoSuchGroupException is thrown as follows. Example 1 com.liferay.portal.NoSuchGroupException No Group exists with the key {companyId=10155, classNameId=10191, classPK=48798001} Example 2 com.liferay.portal.NoSuchGroupException...
Default Landing Page Action Is Not Supported When Using Third-Party Authentication Mechanism
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. Third-party...
Enabling Directory Indexing
legacy How To
Description If directory indexing is enabled, document libraries are browsable through the URL not only for site admins but for anyone according to the default Document Library permissions. This could result in permission / security issues with documents being viewable by incorrect...
Cluster Fails to Start Up Due to JGroups Update
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article describes a...
Changing the total number of fields in the index for Elasticsearch through DXP
legacy How To
This article documents how to increase the maximum number of fields in the Elasticsearch index through the Control Panel in DXP 7.0, 7.1, 7.2, and 7.3.  The default settings are set to 7500 fields and there is normally no need to exceed 7500 fields. Increasing the total number of fields...
Search portlet does not automatically reindex when new user is added
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The intended behavior of the Liferay Portal is to automatically reindex when any user is updated or created....
Sending e-mail by announcement portlet
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use Case Depending on the announcement portlet, there is a function to...
Troubleshooting Activation Key Issues
legacy Troubleshooting
For customers working on Liferay DXP, Liferay Commerce or Liferay Portal, this article serves as a troubleshooting guide for activation key issues. Table of Contents Reading Folders and Logs Reading the License Manager Checking the Deploy Directory The *.li exists in data folder...
Users Fail to Import When First Name is Missing in LDAP
legacy
 This article discusses an apparent issue when Liferay Portal will throw a ContactFirstNameException error in the console. This error message appears when the first name is left out if importing a user from an LDAP server. Resolution This behavior is intended for Liferay Portal. Liferay...
Staging Issues with Blogs Portlet
legacy Troubleshooting
 The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on staging, be sure to check Blogs. By default, Blogs are not...
Group Mapping Left Blank In LDAP Export Leads to Errors
legacy Troubleshooting
This articles serves as a troubleshooting guide. When Liferay is configured to export users from the portal to LDAP, the following error is encountered: 09:18:31,903 ERROR [LoginAction:128] com.liferay.portal.ModelListenerException: javax.naming.directory.InvalidAttributeValueException:...
LDAP Authentication and User Import/Export
legacy
This article provides an overview of LDAP integration with Liferay DXP 7.0. This content on authentication, user Import/Export, configurations, upgrade considerations and what has changed from previous Liferay Portal versions, is intended to help readers successfully integrate LDAP with...
SQL Server Database May Lock When Publishing Content in a Staged Environment or Importing a LAR
legacy Troubleshooting
Liferay portal may appear to hang or be unresponsive when importing a LAR or publishing to staging. This occurs if the database used in your environment is a SQL Server with default transaction isolation settings and it occurs regardless of the size of the content. Resolution 1. Set in...
Restricting Access to Specific User Fields
legacy How To
This article documents how to restrict access to specific fields for certain users in the Liferay platform. For example, there may be the need to set the email address field for users as read-only. This can be accomplished through overriding the default behavior in the platform. ...

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