Legacy Knowledge Base
Published Jul. 2, 2025

Channels are not visible under Visibility tab for custom roles

Written By

Pooja Bhambani

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.

Issue

  • Steps to reproduce
    1. Create one product in minium site with specific catalog (i.e. Catalog "Sample").
    2. Set visibility of created product to speedwell channel .
    3. Once the visibility is set, the channel list will be shown on the visibility tab (admin product detail page) with the user who has the "Administrator" role.(working as expected)
    4. Create a custom role named "Merchant".
    5. Assign permissions to the Merchant role.
    6. Make sure that the user has permission to manage catalog "Sample".
    7. Make sure that the user has view and update permission for channel "Speedwell".
    8. Assign a user to that role and login with that user.
    9. Go inside the existing product and check the visibility tab.
    10. Visibility filter is enabled for existing product but the channel is not shown.
    11. Click on "+" button and add that channel to the visibility filter it shows that it is added successfully but channel is not shown and sometimes it redirects to Product Listing Page.

        Expected Result: It should stay on the page and the channel list will be shown.
        Actual Result: User is redirected to Product Listing page and again if you go inside that product                                         and check visibility filter, it will not display the list of channels.

    This is the list of Merchant Permissions:
    permissions.png

Environment

  • Liferay DXP 7.3
  • Commerce 3.0

Resolution

  • The observed behavior is a known issue/bug.
  • If the hotfix is required for this issue, please create a support ticket requesting hotfix by attaching patch details.
  • Installing Fix Packs and Hotfixes on Liferay DXP will guide to install this hotfix in the respective environment.

Additional Information

Did this article resolve your issue ?

Legacy Knowledge Base