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'flatten' parameter does not work for Knowledge Base Articles headless delivery API
Issue When calling the KB Article headless-delivery API with the flatten parameter, the results are not flattened as expected. For example, if you have KB Articles and folders in this structure: root │ └─►Folder A │...
How to enable web content and user logs in server console?
Issue In this article, we'll know how to display logs of web content and user creation in the server console. Environment Liferay DXP 7.1 Resolution For Web Content logs: Navigate to Control Panel→ Server...
Setting up Microsoft Server AD with Liferay
Issue This article provides you detailed steps to set up and configure Microsoft Server AD to Liferay. Environment Liferay DXP 7.1 Resolution Changing Computer Name: Control Panel → System and Security → System...
Certified vs Supported Environments
Issue Difference between "Certified" and "Supported" Environments Environment Liferay Portal 6.2 Resolution The difference between certified and supported is related to amount of testing the technology by our...
Does the /osgi/state folder need to be cleared before upgrading to Liferay DXP 7.3+?
Issue When we upgraded to Liferay DXP 7.3 there were errors. However after clearing the /osgi/state folder within the DXP 7.3 bundle a follow up upgrade completed without issue. Environment Environment's...
'Invocation of 'addApplication' failed' after upgrading
Issue The migration was seemingly successful, but upon startup the following error is appearing in the logs: 2021-05-10 08:09:13.142 ERROR [Portal Dependency Manager Component...
Resolve the below error
Issue Observed the below error in the logs: Caused by: java.sql.SQLException: javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:/jdbc/LiferayPool at...
HTTP 400 Bad Request errors with some portal URLs
Issue Sometimes there are several HTTP 400 Bad Request errors with URLs from the portal. For example, when editing a user, a bad request is shown. In the Tomcat access log we could see the 400 request: - |...
How to check Java's TZData (Timezone Data) version
Issue In countries where Daylight Savings Time (Summer Time) is defined each year the timezone data (TZData) can be outdated. This procedure can help you fetch the version of the TZData currently in use...
How can I upgrade to jQuery version 3.5.0 on Liferay DXP?
Issue After a vulnerability test on my portal, it has been recommended that we upgrade to jQuery version 3.5.0, since the current version is vulnerable to Cross-site Scripting (XSS). We currently have jQuery...
How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are...
Is it possible to apply ping command in Liferay SaaS shell?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue On Liferay SaaS v3 stack, ping command was actually available...
Known Issue [Resolved]: Using the Liferay PaaS CLI lcp deploy command removes the git origin configuration
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After using the lcp deploy command in the CLI to deploy a...
A lot of services have unsatisfied references when running gogo shell ds:unsatisfied
Issue A lot of services have unsatisfied references in the output after running the gogo shell command ds:unsatisfied Environment Liferay DXP 7.3 GA1 Resolution This issue is caused by the settings...
Documents and Media: Disable permission for users to add new folder
Issue A user assigned a 'Site Role' is able to create a new folder in Documents and Media How can I prevent a user creating new folders? Environment DXP 7.1    DXP 7.2    DXP 7.3    Resolution By default, Site...
Email Notification for Document & Media Subscribed Folder
Issue Liferay DXP where multiple users have subscribed to a folder in Document & Media, all the users subscribed to the folder are receiving mail except the user who is uploading the document. However, in Liferay 6.2...
Known Issue: Fragment section background colors are no longer full width after upgrading to 7.3 GA1
Issue After upgrading from 7.2 to 7.3, we noticed that some of our page fragments (contained within layout sections on content pages) that had been configured to use a full-width background color had the width...
How to set up a clean bundle in your local environment
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Is there an officially supported DDM field extension mechanism for Liferay?
Issue Is there an officially supported DDM field extension mechanism? Does Liferay support the adding of custom DDM form fields? Environment DXP 7.1   DXP 7.2   DXP 7.3   Liferay CE Resolution At the time of...
Where can I get the database query logs for my Liferay PaaS project?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Where can I get database query logs for my Liferay PaaS...
Unable to send message: Could not convert socket to TLS
Issue In Fix Pack 92 we add the mail.session.mail.smtp.starttls.enable property to the portal.properties file to successfully configure the outlook mail server. After installing this Fix Pack or a higher one you...
Upgrade fails for bundle(s) due to "Table 'X' already exists" error
Issue When running the DB Upgrade Tool, I'm seeing that my upgrade process fails due to an error that looks something like the following: Bundle X has invalid content in tables.sql:_create table X ... caused by ... Table...
How to resolve Jenkins builds no longer completing after GitHub user contact adjustments
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a...
Fail to upgrade to fixpack dxp-8 or higher due to duplicate key error
Issue When trying to upgrade Liferay DXP 7.2 to fixpack dxp-8 or higher, the process fails due to the following error: ERROR [Portal Dependency Manager Component...
Tableau integration with Liferay
Issue How to integrate Tableau with Liferay? Environment Liferay DXP 7.2 Resolution There is no OOTB feature in Liferay which helps with the integration of Tableau with Liferay. For this, the Liferay Global Services...
java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 errors appear on a portal 6.2 cluster environment
Issue The following error messages occupy 90% of the log files which are now having a big size: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2...
Headless Delivery API fails after patching to dxp-7
Issue After patching to dxp-7, the headless delivery API cURL command '/o/headless-delivery/v1.0/structured-contents/{journalArticleResourcePrimKey}/rendered-content/{templateKey}' is returning 500 status code...
Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2 - workaround without rolling back to 6.2
Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...
Permissions with Web Content
Issue Whenever the Guest and Site Member view permissions of the Web Content are removed, user is still able to see the web content added in the Web content Display Portlet. Environment Liferay DXP 7.0 Resolution This...
Using Virtual Instances on Liferay Cloud
Issue Despite creating additional Virtual Instances for DXP and adding custom domain(s) to the webserver service, users are still redirected to the default Virtual Instance. Environment Liferay Cloud Resolution...
LayoutFriendlyURLsException Thrown on Upgrade to 7.3
Issue Upon upgrading to 7.3, a LayoutFriendlyURLsException was thrown on startup, even though no failures were present in the upgrade logs: WARN [Portal Dependency Manager Component...
After upgrading to stack v4, the portal shows the message "This server has not been activated with Liferay Connected Services"
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading to stack v4, the portal shows the message...
JavaScript Loader OSGI config settings don't appear to be applied following an upgrade to 7.2+
Issue When upgrading to DXP 7.3, we moved our previously modified OSGi .config files to the new bundle, but the settings from the JavaScript Loader .config file do not appear to be taking effect, as the default...
Changes to Tomcat classloading order as of Tomcat 8+
Issue In Tomcat 7 and earlier versions, class loading for EXT JAR files were done in alphabetical order. However, with Tomcat 8 and later, class loading has been changed to be decided by the underlying file system....
'Nested Applications temporarily unavailable' error
Issue After upgrading to DXP 7.2+, I see that some Nested Applications widgets are not displayed on my pages and instead show a Nested Applications temporarily unavailable error. Environment Upgrading from DXP 7.0 to DXP...
Jackson libraries are missing in Liferay 7.2
Issue I would like to use the Jackson libraries with the RestTemplate in Liferay 7.2 to convert messages to and from JSON, but receiving errors upon trying to use the MappingJackson2HttpMessageConverter. ...
Search Results Pagination uses IP Address instead of DNS Name when NGINX is configured
Issue NGINX load balancer is set up in my environment. All URLs in the portal redirect using friendly DNS name. This does not work for the Search Results widget. When navigating the Search Results widget, it uses the...
Unable to install .cfg file after updating or upgrading to DXP 7.3 Fix Pack 1
Issue When placing a *.cfg file in the LIFERAY_HOME/osgi/configs folder an error is generated in the log: Unable to install .cfg file "{cfg-file-name}", please use .config file instead. Files with the *.cfg extension...
How do I implement a JNDI database connection on Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Portal Administrators may require a connection to the...
Delay when fetching data from headless-admin-user/v1.0/user-accounts for the first time after server restart
Issue When running a REST API call as below:...