Knowledge Base
Published Jun. 30, 2025

Non-administrators cannot access Search Insights widget configurations

Written By

Daniel Couso

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Issue

  • A non-administrator user has a custom role with permissions selected to access the Search Insights widget configuration. However, the user cannot open those configurations.

Environment

  • Liferay DXP 2023.Q3+

Resolution

  • Only Virtual Instance administrators can access the Search Insights widget configuration. Permissions granted through a custom role are not sufficient to unlock it.
  • To configure the widget, sign in as a user with the Administrator role in that virtual instance; or, assign the administrator role to the user who must configure this widget.
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