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Rest Application menu (/o/api) contains duplicate items
legacy Troubleshooting
Issue I have noticed that when I use the headless /o/api Rest Application menu has duplicated items. It is duplicated next time after being selected and used. It does not impact the functionality. Reproduction Steps:...
Display date disappears if you update a web content
legacy Troubleshooting
Issue I have an issue with the web content article display date. When I update the web content by changing the title, the published date disappears. Reproduction Steps: 1. Start 2025.q1.8-lts 2. Go to Content & Data...
Deploys failing due to "requested flag is either misspelled or unsupported by this database type"
legacy Troubleshooting
Issue New deploys fails due to the database service and backup restores too Checking the database service logs you identify the following: INFO May 15 14:54:39.664 1904 database 75b864bd48-zzc6n [INFO] Instance...
GMT Unexpectedly Appears in Time Zone Dropdown
legacy Troubleshooting
Issue I'm trying to customize the default list of time zones in Liferay DXP by setting the time.zones property in the portal-ext.properties file. I didn't include GMTin the configuration, but it is still showing...
Liferay service restarts frequently
legacy Troubleshooting
Issue Since we allowed access to some users to contribute content, we are getting many issues with Liferay service restarts. While we are working with the platform, following error message is shown without any...
Error in Jenkins builds
legacy Troubleshooting
Issue When we generate a new build, we get the following error: ERROR: the command "[lcp, deploy, --only-build, --project, resumed, --metadata,...
Web Content is being approved after the expiry date
legacy
Issue When users enable workflow for web content, the expiration date feature is not working as expected. Steps to reproduce: 1. Start the server 2. Apply 'Single Approver Workflow' for web content. 3. Navigate to...
The drop-down is not working when clicking anywhere apart from the arrow
legacy Troubleshooting
Issue The category filter fragment only expands or collapses the category list when clicking the dropdown arrow. Clicking the category name itself does not trigger this action. Steps to reproduce:  1. Navigate to...
CVE-2021-29044
legacy How To
Issue We would like to verify if our Liferay instance is vulnerable to CVE-2021-29044 Environment DXP 7.2, DXP 7.3 Resolution Please see if your current patch level is higher than 7.2 FP10, or 7.3 DXP1.  If your current...
I received the following error in the log: Feature flag LPD-10588 is not available for company 0
legacy Troubleshooting
Issue After upgrading to 2025.q1.6-lts, I received the following error in the log: Feature flag LPD-10588 is not available for company 0 Environment Liferay Quarterly Release 2025.q1.6-lts Resolution The case has been...
Object entry reviewer to have access only to currently reviewed object, not to all entries
legacy Troubleshooting
Issue Issue description: I have enabled a review workflow for an object and noticed that if I want the reviewer to be able to edit the submitted object entry during the review task, I need to add the "Access in Control...
Deploying an EXT module on PaaS
legacy How To
Issue Deploying an EXT extension results in the extension being lost after the environment restarts. Environment Quarterly Releases 2023.Q3.3+. PaaS Resolution The use of EXT modules is discouraged....
Hidden Heading (

Navigation

) and Incorrect role="main" Usage in Liferay DXP Theme
legacy Troubleshooting
Issue An unnecessary hidden heading, <h1 class="sr-only">Navigation</h1>, is present in the page source code. Although hidden visually, it is still picked up by screen readers, which can confuse users...
Analytics Cloud Stuck On "Redirecting to your identity provider..."
legacy Troubleshooting
Issue When attempting to access Analytics Cloud via https://analytics.liferay.com the site hangs indefinitely on the "Redirecting to your identity provider..." message. This can occur despite successfully logging...
User Workflows Not Appearing Under 'Assigned to My Roles'
legacy Troubleshooting
Issue We have enabled a workflow for approving new user account creation. While the Admin user gets the notficiation about the workflow task, if they navigate to My Workflow Tasks > Assigned to my Roles, the task is...
Loss of Client Extension Configurations After Publishing with Local Staging
legacy Troubleshooting
Issue After configuring settings such as JS or CSS on the pages of a site with Local Staging enabled, the changes are being lost after publishing to Live   Environment 2024.Q1.12 (or older versions)   Resolution This...
Is it possible to block direct access to a portlet render URL?
legacy
Issue We would like prevent direct access to portlet render URLs (/c/portal/render_portlet) that bypass normal navigation within the portal.  These portlets have been manually added to the page. Example URL:...
After upgrading to 2025.q1. old display date is not set as publication schedule date
legacy Troubleshooting
Issue When upgraded to 2025.q1.2 the display date was still there in the database, but when you checked the UI clicking on Schedule Publication, you could not see the date set for display on the previous Liferay.  ...
Filtering Analytics Cloud Individual User Activity by Date Range via API
legacy Troubleshooting
Issue There is a requirement to filter Analytics Cloud individual user activity data by date range using the API. individual user activity can be extracted withcurl -i -L -H "Authorization: Bearer {token}" -L...
How to use Regular Expressions/OS scripting to query for Active Directory LDAP custom records based on certain LDAP custom fields?
legacy
Issue Is it possible to query Active Directory LDAP imported/created custom records based on certain already existing LDAP custom fields? Environment LDAP 2024.Q1.1 Resolution Using Regular...
Why is the Back Button not working?
legacy Troubleshooting
Issue Users have reported that the back button does not function as expected in certain areas of Liferay. Environment Liferay 7.4 Resolution Kindly navigate to Control Panel → Instance Settings → Content...
Duplicate Web Content Articles are Published if 'Publish' button is clicked several times in succession
legacy Troubleshooting
Issue When publishing Web Content Articles, I noticed several duplicate Web Content Articles are created when the "Publish" button is clicked multiple times in a row Each Web Content Article would have identical...
Running script to import Result Rankings data fails
legacy Troubleshooting
Issue When attempting to run the script from step 2 on Importing the Search Tuning Indexes in 7.4 to import the Result Rankings data, execution fails with the following errors: startup failed: Script1.groovy: 3: unable to...
Custom Meta Tags: name/property attribute
legacy
Issue The Custom Meta Tags feature does not include a name attribute, but instead uses the property attribute. There's a key difference between the name and property attributes in meta tags. The name...
OHS IP Appended to Image URLs on One Application Server Node
legacy Troubleshooting
Issue Inconsistent behavior is observed between two application server nodes with identical configurations. One node appends the OHS (Oracle HTTP Server) IP address to image URLs, causing 404 errors, while...
Path error for mariadb.jar
legacy
Issue Booting Liferay DXP 2025.Q1 we see in log file following error: May 22 11:37:49.551 build-3994 liferay[liferay-7c588c8bd4-mg686] [dxp] ERROR [main][StartupAction:68] Files...
Permissions error when restoring backup
legacy Troubleshooting
Issue We are trying to restore a PRO environment backup into DEV environment. And we see in the log several errors related to Document Library when decompressing: May 05 16:13:15.812 build-3964...
Documents and Images Missing After Restoring Backup to PaaS
legacy How To
Issue After restoring a database and document library backup to a Liferay Cloud PaaS environment, the documents and images are missing. Environment Liferay DXP. Liferay Cloud PaaS Google Cloud Storage...
Is it possible to integrate a Liferay site content with external platforms like SharePoint?
legacy
Issue Is it possible to integrate a Liferay site content with external platforms like SharePoint, beyond .LAR file exports? Environment Liferay 7.4+ Resolution Liferay sites are exported and shared as .LAR files. These...
Re-enabling Basic Authentication when Unable to Access the DXP Control Panel
legacy How To
Issue My Basic Authentication was disabled at the Instance Level, and now I am unable to access the DXP Portal because of it. How do I re-enable Basic Authentication without logging in?   Environment Quarterly...
Unable to Save Object Definition After Deleting a Fragment
legacy Troubleshooting
Issue Unable to save an Object definition after deleting a fragment from a Content Page. Reproducing Steps: 1. Create an object definition with one field. 2. Add an object entry for this object definition....
Custom Pagination Override Not Working on WebLogic
legacy Troubleshooting
Issue Custom JSP (Custom JSP Bag) that overrides Liferay's pagination mechanism to display English numerals is not working as expected on WebLogic Server. The numerals are displayed in the regional...
Unable to Create Module for Liferay DXP 2025.Q1.0+ using Liferay Developer Studio 3.10.2
legacy Troubleshooting
Issue Unable to create module for Liferay Product version 2025.Q1.0 or later using Liferay Developer Studio 3.10.2. Building the JAR file after copying the modules from a lower environment and pasting into...
Workflows are missing from Applications → Process Builder
legacy Troubleshooting
Issue Some workflows are missing from Applications → Process Builder. I have publications enabled in my environment, and I have edited workflows from withing the publications. Environment Quarterly Releases...
Document Checkin and Cancel Checkout fails when using Office 365
legacy Troubleshooting
Issue When I try to check a document in or cancel checkout, it always fails on the first attempt. I see these errors in the logs  com.liferay.portal.kernel.log.LogSanitizerException:...
Configuring the "Module Definition Timeout"
legacy How To
Issue We needed to programmatically configure the "Module Definition Timeout (seconds)" setting found under System Settings > Infrastructure > JavaScript Loader in the Liferay UI. Specifically, we were looking for a...
After changing image file extension it is no longer visible for selection within a fragment
legacy Troubleshooting
Issue Our team recently noticed that they can't use PNG files anymore and can reproduce it by: Upload PNG file to Documents and Media library (please note that after page refresh Liferay does not show an image preview)...
Sites/Groups Not Searchable in Out-of-the-Box Liferay
legacy
Issue We do not see sites as an option while selecting different asset types in the Type Facet portlet as well as in Blueprint configuration. However, we can see in the Liferay source code that SiteAssetRendererFactory...
Error uploading file: ClassCastException: class com.liferay.portal.repository.liferayrepository.model.LiferayFileEntry cannot be cast to class com.liferay.portal.kernel.model.BaseModel
legacy Troubleshooting
Issue I get an error like this in the logs when uploading a file: Caused by: java.lang.ClassCastException: class com.liferay.portal.repository.liferayrepository.model.LiferayFileEntry cannot be cast to class...
Is there a way to customize URLs by Web Content Structures?
legacy How To
Issue We would like to know if there is a way to customize URLs by web content structure for SEO purposes. Currently, friendly URLs for web content use the /w/ separator, which can be customized since 2024.Q2. See...