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Error Accessing Notifications in Liferay 7.4

Issue User encounters below error when trying to access notifications: WARN [PortalImpl:1013] Redirect URL <URL> is not allowed Steps to reproduce: Navigate to Control Panel->Configuration->System Settings Under Content and Data, select Pages Under Virtual Instance Scope, select Redirect...

Workflow tasks shows deleted commerce order

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site using the 'Minium site template'. 3. Navigate to 'Channel'. Select the single approver workflow for buyer order workflow. 4. Go to the Catalog and Submit an Order for approval. 5. Open 'My workflow tasks' and assign the...

User cannot configure priority with negative values within actions on a workflow nod

legacy Troubleshooting

Issue User cannot configure priority with negative values within actions on a node as in previous versions of the portal Steps to Reproduce: 1) Navigate to Open Menu > Workflow > Process Builder 2) Add a new process 3) Click on start or end node 4) Click on actions 5) Try to define a...

User can Import a non XML file to Process Builder

legacy Troubleshooting

Issue User can Import a non XML file to Process Builder Steps to Reproduce: 1) Navigate to Open Menu > Workflow > Process Builder 2) Add a new process by importing a .pdf file Expected Behavior: Should not be possible to import a file different from XML Observed Behavior: The user can...

Workflow task notification is not showing the changes with respect to expire date/display date

legacy

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Log in as admin. 3. Enable Single Approver Workflow for Web Contents. 4. Create a new web content article. 5. Edit the Article and change the Expire Date. 6. Send the modification for Review. 7. Assign the Workflow task to yourself....

Fragment Configuration Breaks Form Display

legacy Troubleshooting

Issue In 7.3 SP3, Changing a configuration setting that changes the applied CSS class on the fragment <div> causes the Form in the drop zone to be added twice, which results in the form not displaying at all. The following warning is displayed in the browser console with its...

Form's fieldReference name in the ddmforminstancereport entity

legacy How To

Issue The modified value of the FieldReference field of forms should also be updated in the database ddmforminstancereport entity once the user modified on form's UI. Steps to reproduce: 1) Create a form 2) Add a 'Text' field 3) Navigate to the 'Advanced' tab of this field 4) Change text...

Polls Portlet Missing from DXP 7.3 and above

legacy

Issue I am unable to locate Polls portlet in Liferay DXP 7.3 and 7.4. Could you please confirm that those Liferay versions support Polls? If so, how can we enable it? Environment Liferay DXP 7.3+ Resolution According to Digital Experience Platform 7.3 Deprecated and Archived Items, the...

'View' option is displayed when the user can edit it

legacy Troubleshooting

Issue View option is always displayed Steps to Reproduce: 1) Navigate to Object Admin 2) Create an object 3) Click on the kebab menu Expected Behavior: 'Edit' is displayed instead of 'View' 'View' is displayed only when the user cannot edit it Observed Behavior: 'View' is always...

Upgrade failed with no logs, certain modules are not upgraded

legacy Troubleshooting

Issue We do not have anything in our upgrade logs after we tried to upgrade from 6.2 to DXP 7.3. We ran this command in gogo shell (7.3), upgrade:check , and found these modules that have not been updated yet, e.g.: There are upgrade processes available for...

Blocks in object layout cannot be deleted by the user

legacy Troubleshooting

Issue The user cannot delete a block in the object layout Steps to Reproduce: 1) Navigate to Menu > Control Panel > Objects 2) Create a new object (with fields) 3) Define the layout of the object 4) Add a tab and a block 5) Add a field to a block and save 6) Navigate to Layout 7)...

Groovy Script Language fields are being replaced at source view by 'g' when definition is updated

legacy Troubleshooting

Issue Steps to Reproduce: Go to Open Menu -> Applications -> Workflow -> Process Builder Add a new definition Go to source view Import the definition attached Back do Diagram View Click on Publish Button (See the Unfriendly message) Go to source view again Look for the groovy at line 167...

Staging publish fails after migration with an ORMException or StaleObjectStateException

legacy Troubleshooting

Issue After migrating the Liferay DXP 7.3 environment, the publication process of publishing from the staging server to the live server fails due to an ORMException or a StaleObjectStateException. The new staging environment database was setup by copying over the old staging environment...

How to enable Page Versioning on Content Pages?

legacy

Issue In staging, Page Versioning can only be enabled on Widget Pages. Is there a way to have a history of changes on Content Pages? If not, do you plan to add this feature in the future? Environment DXP 7.4 Resolution This is currently the expected behavior, Page Versioning is only...

When another option is selected, the Role Name dropdown does not reset

legacy Troubleshooting

Issue When another option is selected, the Role Name dropdown is not clean. Steps to Reproduce: Navigate to Menu > Workflow > Process Builder > New Workflow 1) Drag and drop a Task node on the diagram 2) Click on 'New' on the notifications panel, at the sidebar 3) Fill the required...

Bulk assign workflow tasks

legacy

Issue Is it possible to bulk assign workflow tasks? Resolution After LPS-97668 it's possible to bulk assign workflow tasks, but only using Workflow Metrics functionality. More information about it in Workflow Metrics: Reports Assigning workflow tasks from My Workflow Tasks is currently...

The maximum number of submissions allowed for this form has been reached

legacy Troubleshooting

Issue I have a form with an Upload field on it and sometimes I get this error under that field: "The maximum number of submissions allowed for this form has been reached" Environment DXP 7.3 DXP 7.4 Resolution There is a limit for how many submissions a guest user can do for a form with...

Add workflow button is not present in Process Builder

legacy

Issue Going to Control Panel > Workflow > Process Builder the add button is missing. Environment Liferay DXP 7.3 Resolution This is the expected behaviour since users with permission to edit or publish workflow definitions can add Groovy scripts to the workflow. Access to the...

The text field lacks an id, the label uses the name of the input as the for attribute

legacy Troubleshooting

Issue Since the text field has no an ID, the label uses the 'for' attribute to refer to the input's name Steps to reproduce: 1. Create a form and add a text field 2. Save and preview this form 3. Inspect the input code Observed Behavior: The text field doesn't have an ID to map the for...

Unable to upload the documents in Form

legacy Troubleshooting

Issue The upload select button is unselectable with a warning: You do not have permission to access the upload file on this form. Contact the form owner or portal administrator to request the access. Steps to reproduce: 1. Create a form with the 'upload' field. 2. Check the Allow Guest...

Multiple Approve/Reject button is appearing for each workflow

legacy Troubleshooting

Issue When approval workflow is active for 'Commerce Channel', the multiple approve/reject button is appearing on the order details admin page. There should only be a pair of approve/reject for each order. Environment Liferay DXP 7.4 Commerce 4.0 Resolution The observed behavior is a...

Preview of the content page is not working in case of rejection & re-submission in workflow

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay 7.3 and log in as admin. 2. Assign a single approver workflow to 'Content Pages' 3. Navigate to Liferay DXP Site and click on edit i.e on Home Content Page. 4. Place button fragment on the page. 5. Click on submit for publication. 6. Navigate...

In the web content structure, there is a missing Boolean (Checkbox) field

legacy Troubleshooting

Issue The Boolean field is missing in the web content structure. This same needed functionality is present in the form. Expected Behavior: Boolean Checkbox field present in web content structures, as is the case in Forms Observed Behavior: Missing field, example of field functionality...

I cannot publish Application Display Templates to Live

legacy Troubleshooting

Issue Application Display Template checkbox cannot be selected when using Staging, preventing Application Display Templates from publishing to Live. Environment Liferay DXP 7.0 Fix Pack 90 Resolution Please install Liferay DXP 7.0 Fix Pack 93+ Or request a Hotfix with the LPS-114263 to...

I cannot set the Authorship when importing a Content

legacy Troubleshooting

Issue When I go to Content & Data > Documents and Media and try to import a .LAR file, the Authorship of the Content options are not displayed. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a Hotfix with the LPS-151607 Additional Information Liferay DXP Patching...

Multi-page form does not save file uploaded from first page

legacy Troubleshooting

Issue I created a multi-page form, adding an Upload field on each page and allowing guest users to send files. When a guest user upload the files, it is noticed that the form does not save the documents sent from the first page. Environment Liferay DXP 7.3. Resolution Please request a...

Is it possible to add custom validations to the form builder interface

legacy

Issue Is it feasible to customize the form builder UI with custom validations? Environment Liferay DXP 7.3 Resolution The way to add custom validations for data type would be from the backend by implementing the 'DDMFormFieldValueValidator' interface in the same way as for example...

When adding a form to a page that contains other widgets, the focus jumps down to the form

legacy Troubleshooting

Issue When adding a form to the bottom of a page that contains other widgets and navigating to the page, the page automatically scrolls down and focuses on that form. Environment Liferay DXP 7.3 Fix Pack 2 Resolution Please install Liferay DXP 7.3 Service Pack 3+ Or request a Hotfix with...

Date format isn't correctly displayed on view entries

legacy Troubleshooting

Issue Date format isn't correctly displayed on view entries Steps to Reproduce 1) Navigate to Content & Data > Forms > Add new Form 2) Ensure that English is the default language 3) Add a date field 4) Add Brazilian Portuguese as a new language 5) Publish the form 6) Submit the same date...

Navigation menu items for public/private layouts are not published from Staging to Live

legacy Troubleshooting

Issue We have a Navigation Menu in a public page pointing to a mix of public and private pages. When we perform a publication from Staging to Live, only the items pointing to public pages get published. Or vice versa: If the Navigation Menu is in a private page, only the items pointing...

How to Export a Single Form as a LAR File

legacy How To

Issue How can I export a single form in LAR format? Environment DXP 7.3 DXP 7.4 Resolution During the export process, there are options that allow for the inclusion/exclusion of data. In this example, we'll use the date range function. Below we have 4 forms, 3 were created 2 hours ago...

Guest user cannot see Blog images in Live environment

legacy Troubleshooting

Issue When a Guest user accesses the Blog section in Live environment, the Blog images are not displayed and the portal UI displays the error "An error occurred while processing the template." The user permissions have been checked and they are correct. Environment Liferay DXP 7.0...

Scheduled publication to live won't include new content

legacy Troubleshooting

Issue After setting up a scheduled publication of a site from staging to live and adding new contents, these contents are not shown in the live environment when the scheduled date arrives. Environment Liferay DXP 7.0+ Resolution This may be the expected behavior depending on whether...

The Form Records are viewable by guest users in the search results after the upgrade to DXP 7.2

legacy Troubleshooting

Issue The Form records sent by other users are viewable by guest users in the search results after the upgrade from DXP 7.0 to DXP 7.2: When a guest user searches in the search bar, the response will include the Form records of other users. This problem is only reproduced in the Forms...

Unable to submit Form in any other Language but English

legacy Troubleshooting

Issue Fail to submit the form in added language with required field Steps to Reproduce Go to Web Content > Forms Add a Form Add a Text Field Switch on Required Field Add a Translation, for example: used Chinese(China) for testing Publish the Form Visit the new added form by URL Change...

Workflow review comments are not visible under Activities Tab

legacy How To

Issue The approve and reject comments are not visible under activities Tab in Liferay DXP 7.3, whereas, it is visible on Liferay DXP 7.2 Environment Liferay DXP 7.3 Resolution The observed behavior is an intended behavior of Liferay DXP 7.3 The technical reason why it is not visible in...

Unable to create form

legacy Troubleshooting

Issue The form section sometimes appears blank while creating the form Environment Liferay DXP 7.3 Resolution The observed behavior is a known Intermittent issue/bug and will be fixed in the upcoming fix pack. If the hotfix is required for this issue, please create a support ticket...

PortletException thrown when form field rule is inconsistent

legacy Troubleshooting

Issue An exception is thrown when some form field rule is empty or incorrect and the user tries to save the form. Steps to reproduce: Add a new form with three text fields: A, B, C Add a new rule for this form using the fields: if A equals B, show C Save the form. Edit the form and...

Form is not visible on page before publish to Remote Live

legacy

Issue When I add a Form to a page of a Staging site, I am unable to view the form until I publish my page to Live. Environment DXP 7.2 Fix Pack 8+ Resolution This is an intended behavior from changes made under LPS-100290, so that users cannot access a Form through the publication URL or...

Multiple rich text fields assign the same default value

legacy Troubleshooting

Issue If several 'Rich Text' components are included in a form and assigning a different default value to each of them, then while saving, it assigns the same value to all the fields. Steps to reproduce: Start a new DXP 7.3 bundle Create a new form Add a Rich Text field and add a...

Unable to edit form if interface configured in other locale other than English language

legacy Troubleshooting

Issue Unable to edit email in form or save any form if the user configured their interface in other than the English language. Reproduction steps: 1) On clean instance, configuration leaves only 'Spanish' as available locale and set 'Spanish' as default locale 2) Create a new form, enter...

Hidden fields have their values saved with the Form entry

legacy Troubleshooting

Issue If a form has a hidden field with a pre-defined or an entered value, it saves that value to an entry when it is submitted. The hidden field should not save any value, it should be left blank. Environment Liferay DXP 7.0 Fix Pack 98 Liferay DXP 7.1 Fix Pack 17 Liferay DXP 7.2 Fix...

"Submit for Publication" button is inactive after a workflow task is rejected

legacy How To

Issue Using the Single Approver Workflow, if a content reviewer rejects the submission, we cannot resubmit after editing it, because the "Submit for Publication" button is inactive and cannot be clicked. Environment Liferay DXP Resolution The behavior is intentional, because once a...

Form Storage Adapter is not visible in the form storage type dropdown.

legacy Troubleshooting

Issue Post deploying the form storage adapter module it's not visible in the form storage type dropdown. Environment Liferay DXP 7.3 Resolution While creating form storage adapter "ddm.storage.adapter.type" value should be JSON in the reference section. Example: @Reference(target =...

Cannot publish or import site (due to missing references) when asset publisher shows displays from another site

legacy Troubleshooting

Issue An asset publisher in a site A can be configured to show assets from site A itself and from other sites (B, C, ...). If such a site A is then exported and imported to a site in another environment, or published to remote live, it might fail due to missing references in the target...

Admin is not able to see any user in droplist to whom the task can be assigned

legacy Troubleshooting

Issue After applying a 'Single Approval Workflow' on web content. The admin user is not able to assign any task to any other user as the droplist becomes disabled. Environment Liferay DXP 7.2 Resolution A 'Regular Role' needs to be assigned for every user to see their name in the...

Is it possible to fill a form field using a URL parameter?

legacy

Issue I would like to have a predefined value for a field in a Liferay form. Is it possible to pass this predefined value using a URL query parameter? Environment Liferay DXP 7.0 or higher. Resolution Passing a predefined value to a form field is not a functionality available in Liferay...

Custom module created from form-field template not working as expected

legacy Troubleshooting

Issue I created a custom form field using the form-field template in Developer Studio, but when I deploy the module, the form field is not working as expected. The form field does not render and the form never successfully saves. Environment Liferay DXP 7.2 GA1 to Fix Pack 3 Resolution...

Wrong word breaking in forms page titles

legacy Troubleshooting

Issue If the text in the form page title is too long, the text wrapping cut words at any character. Environment Liferay DXP 7.0 with fix-pack de-98-7010 or older. Resolution Request a hotfix with the LPS-73685. This behavior was fixed in Liferay DXP 7.1. , content:...

Wrong word breaking in forms description

legacy Troubleshooting

Issue If the description of the form is greater than the text width, the line must be broken and the text afterwards is not wrapped correctly. Environment Liferay DXP 7.0 with fix-pack de-98-7010 or older. Resolution Request a hotfix with the LPS-70002. This behavior was fixed in...

Can edit option from content approval be removed or disabled ?

legacy Troubleshooting

Issue The workflow has been enabled for web content. For that, one site role has been created that can approve or reject it. But while approver assigns it to themself, they will get edit option also and from the permission perspective only view permission has been assigned for the...

Guest user can not upload file in a form within the Forms widget

legacy Troubleshooting

Issue If you have a Form with an upload field set to allow Guest users to upload files, it works fine by using the Form link. However, if you display this Form through the Form widget, a guest user can not upload a file. Environment Liferay DXP 7.3 with dxp-1 or higher Resolution Please...

Page getting deleted after disabling Remote Live Staging

legacy Troubleshooting

Issue Page is getting deleted after disabling 'Remote-Live Staging'. Reproduction Steps: 1. Setup 2 Liferay environments, one for staging and one for live. 2. Create a page in the staging environment and add some content to it. 3. Configure staging. 4. No need for Staging Publish. 5....

Forms Guest view permission problem with Staging

legacy Troubleshooting

Issue On a Live Site as a guest user, it is unable to see a Form that was presented on a page. Permissions seem to be set on the Staging site properly, and the same Guest User is able to access the Form on the Staging site. Environment Liferay DXP 7.0 with Staging enabled Resolution If...

Fields Group is not properly hidden by Form Rules

legacy Troubleshooting

Issue Even if all the fields nested in a Fields Group are hidden by Form Rules, users can see the Fields Group Title and the icon to duplicate the Fields Group (if the Fields Group is set to be repeatable). Environment Liferay DXP 7.3 Resolution This behavior is addressed by LPS-127929....

Hiding an entire Fields Group through Form Rules

legacy How To

Issue I want to be able to hide an entire Fields Group until made visible through Form Rules. Environment DXP 7.3 Resolution In order to hide an entire fields group, you'll need to create individual rules to hide each field within the field group until made visible by a certain...

Configuring instances for remote live staging

legacy How To

Issue Configuring servers for remote live staging with localhost for testing purposes. Environment Liferay 7.3 GA1 Resolution Here are the detailed steps: Update the TunnelAuthVerfierConfiguration of both Liferay Portal instances Navigate to the Control Panel → System Settings →API...

Can't type in Forms fields because the text fields won't stay selected (fields lose focus)

legacy Troubleshooting

Issue When the extensions Grammarly or LanguageTool are installed on the user’s browser, then Forms fields lose focus when the user is typing new characters on the field. Environment Liferay DXP 7.2 Resolution Disable the extensions Grammarly or LanguageTool when filling out a Form...

Every user getting notifications in the Out-of-Box Single Approval Workflow

legacy Troubleshooting

Issue Every user is getting a notification in the OOTB Single Approval Workflow, even though the specific user has been modified in 'Assignments'. Environment Liferay 7.3 Resolution The issue is fixed in Liferay DXP 7.3 SP1. Additional Information Go to Applications > Process Builder ...

How to adjust notifications in the OOTB 'Single Approver Workflow' to approve specific web content based on a specific user

legacy

Issue How to apply 'Single Approval Workflow' to the specific user against specific web content. Use-case Web Content 1 created/edited by user 3 - notification should go to Approver (User1) Web Content 2 created/edited by user 4- notification should go to Approver (User 2) ...

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