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Common Error With Staging or Export/Import Between Servers
legacy
authorEmailAddress: nimrod.papp@liferay.com, authorName: Nimród Papp, content: The article documents an error users may encounter when attempting to establish Remote Live Staging or when the export/import feature between two Liferay instances is used. It is mandatory to have exactly the same...
Restoring Testing Environment to Match the Production Environment
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authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: Often times, you will need to change your testing environment to be the same as your production environment for your Liferay Portal. The following article outlines some guidelines for restoring your testing...
Globally Scoped Content Will Not Be Published nor Imported to Global Scope on Target Sites
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authorEmailAddress: vincent.liu@liferay.com, authorName: Vincent Liu, content: Under the following scenarios, globally scoped content is not published or imported to global scope on the target site when content refer to it get published or imported. While this may be an intended behavior, it...
Search filters not working properly in Portal 6.1 GA2
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authorEmailAddress: ira.chui@liferay.com, authorName: Ira Chui, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When narrowing down search results using Liferay...
Using the Patching Tool With Websphere
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Websphere is a complex application server that does not behave like Tomcat, making its patching process slightly different Resolution There are two ways to patch Liferay Portal in...
No Access to the Control Panel if Guest Site is Inactive
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authorEmailAddress: daniel.couso@liferay.com, authorName: Daniel Couso, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents a known issue where...
Using a Custom Theme for Account Verification and Default Landing and Logout Pages
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authorEmailAddress: ira.chui@liferay.com, authorName: Ira Chui, content: Liferay Portal users often deploy a custom theme and want to use this custom theme as the background instead of the default Liferay classic theme. This article describes how the custom theme can be used multiple places in...
NoClassDefFoundError thrown on PatchInconsistencyException when Service JAR is not patched correctly
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article documents new exception handling and new methods to the portal-service.jar introduced in LPS-57207. This is designed to check whether the patch level in the...
Unable to Publish Pages With Type 'Link to Page' When Page Versioning Is Enabled
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authorEmailAddress: nimrod.papp@liferay.com, authorName: Nimród Papp, content: This article describes a known issue that makes it impossible to publish pages with "Link to Page" type, when Page Versioning is enabled. Steps to Reproduce Create a new Site. Activate Staging with Page Versioning...
Older Version of the JavaMelody Hook Prevents Creating Structured Web Content in Liferay Portal 6.2 SP13 and above
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authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents the solution to...
Sync Unable to Connect to Upgraded Liferay Portal 6.2
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authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: If a 6.1 portal is configured to work with Liferay Sync 1.2 or below, and then that portal is upgraded to Liferay 6.2 EE, Liferay Sync may not be able to connect to the portal. Resolution If you are experiencing...
Checking for Collisions Before Installing a Hotfix
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authorEmailAddress: michael.wine@liferay.com, authorName: Michael Wine, content: This article will walk through the basic steps that can be used to check for code collisions between a new fix pack or hotfix and custom plugins. NOTE: This procedure requires that the patches being installed include...
Staging in Liferay Portal 6.2
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authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
PropertySettingJobFactory WARN Messages Appearing Within Clustered Environment
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Several...
Using CMIS Hooks
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Liferay Portal 6.1 introduced the ability to mount multiple repositories into the Documents and Media portlet (previously named the Document Library portlet). One of the protocols it...
SQL Errors in the Console When Re-ordering Site Pages on Oracle Database 12.1.0.2
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authorEmailAddress: renato.rego@liferay.com, authorName: Renato Cesar Bezerra do Rego, content: Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any...
Authentication Error When Logging In With Google Account
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authorEmailAddress: ryan.najima@liferay.com, authorName: Ryan Najima, content: This article documents an authentication error when attempting to log in to the portal instance using a google account. Listed below are the steps to resolve the issue or avoid it altogether. Resolution Error:...
AntiSamy Portlet Removes HTML Target Attributes
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authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: The AntiSamy portlet is meant to prevent XSS type attacks. One side effect however is that if an HTML target is used, then the portlet will remove it upon publishing the content. Steps to Reproduce Create Web...
JSP Compilation Errors when Deploying Liferay Portal 6.2 on Apache Tomcat 7.0.75 (Or Higher)
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article documents a known issue when administrators deploy Liferay Portal 6.2 EE on Apache Tomcat 7.0.75 (or higher). An error will appear in the console (see truncated log below): An error occurred at line: [430]...
Social Office Setup Guide
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article describes how to get a Social Office instance up and running for the Liferay Portal. Resolution Activation key In order to use Social Office EE, users will require an...
Setup Guide for Liferay and WSO2 Identity Server SAML Integration
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This guide shows you how to integrate Liferay Portal with WSO2's Identity Server. These are the basic settings with the goal of setting the user on the right track. Resolution Install,...
License Validation Error During Clustering
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authorEmailAddress: ryan.najima@liferay.com, authorName: Ryan Najima, content: This article documents a license validation error that takes place when the wrong activation key is deployed during clustering, and lists steps to resolve the issue or avoid it altogether.  Summary Deploying a...
Liferay Portal 6.1 EE GA3 Known Issues
legacy
authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following comprises a list of known...
Setting Up Liferay Portal on JBoss EAP 5.2
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article is on how to deploy Liferay Portal on JBoss EAP 5.2. Resolution First Steps Liferay Home, by default, is one folder above JBoss EAP 5.2’s install location. Download and install JBoss EAP 5.2 into your...
Error Message 'Invalid Code Length Set' When Creating a Theme Using Maven in LDS
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authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: This article documents a known issue where creating a theme using Maven in LDS may result in an error message: Invalid code length set. The root cause is that some dependencies are not downloaded completely. This article...
Issues With Displaying SVG Files
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authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: When you upload an .svg image file to Documents & Media, you will not be able to add it into a Web Content while writing or editing a web content. However, you will be able to successfully upload an .svg at the...
Patching Tool 1.0.23
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: The Patching Tool 1.0.23 is a maintenance release which includes fixes and minor updates. This article outlines improvements to the Patching tool, Steps on How to configure the...
Setting Up a SharePoint Repository With Liferay Portal
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article describes how to set up a SharePoint repository to be used with the Documents and Media portlet of Liferay Portal. For versions of the SharePoint Connector...
Signing into Liferay Using NTLM Before the User is Imported From LDAP Causes Error
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Patching Tool v22
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Liferay Portal 6.2 EE SP14 Known Issues
legacy
authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: This article lists the issues that exist in Liferay Portal 6.2 EE SP14. Resolution Status: Fixed Description: Complete local is prepended to the URL when setting local.prepend.frendly.url.style to 2. Resolution:...
Setting Up Liferay Portal War on Tomcat 7
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article documents how to set up Liferay Portal using a war on Tomcat 7. Resolution 1. Gather the Necessary Files Download and unzip the most recent supported version of Tomcat 7. Download the most recent Liferay...
Setting Up Liferay Portal on Websphere 8
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article documents how to deploy Liferay Portal on WebSphere 8. Resolution Before making any changes to the WebSphere application server, stop the server first. Failure to do so can cause errors. The latest...
Users Not Appearing After Reindexing
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authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: This article describes a situation where no searchable data appears in Liferay DXP 7.0, as if the indexes disappeared and reindexing does not resolve this. It is possible that your indexes have been set to...
Setting Up Liferay Portal on Websphere 7
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article is on how to deploy Liferay Portal on WebSphere 7 Resolution Before making any changes to the Websphere application server, stop the server first! Failure to do so can cause errors. The latest versions of...
Setting Up Clustering Liferay Portal on Azure
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authorEmailAddress: edward.han@liferay.com, authorName: Edward Han, content: This article details what is needed to setup Liferay on the Microsoft Azure cloud Virtual Machine Setup Azure manages all instances as Virtual Machines. Create a new instance in the Azure Dashboard and follow the prompts...
Setting Up an Alfresco Repository
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products....
DynamicCSSFilter and MinifierFilter Create Temp Files in the Wrong Directory After the Portal-67-6130 Fix Pack
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authorEmailAddress: tibor.lipusz@liferay.com, authorName: Tibor Lipusz, content: The Liferay Portal 6.1 EE GA3 Portal-67 Fix Pack allows DynamicCSSFilter and MinifierFilter to create temporary files in the wrong directory. Resolution Affects Versions 6.1 EE GA3 patched with Portal-67-6130+ 6.1 EE...
Site scope is lost when clicking on a facet after upgrading to Portal 6.2
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authorEmailAddress: daniel.couso@liferay.com, authorName: Daniel Couso, content: Searches done in all scopes ("Everything") from a Search portlet upgraded from Portal 6.1 will lose the scope and filter only to the current site if a facet is selected. This only happens if before the upgrade the...
Setting the Default Landing Page in Liferay Portal
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Users have the ability to set different default home, default landing pages, and default logout landing pages. There are two places where users can make these changes; in...
Blade Deploy Does Not Support WAR Files
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authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: Liferay's Blade CLI is an easy way for Liferay developers to create new Liferay modules. One of its features is to deploy modules, as described in the Deploying Modules with Blade CLI documentation....
Setting Up a Nuxeo Repository
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article explains the basic steps to setup Nuxeo and to add a Nuxeo repository in the Documents and Media portlet. Resolution The following steps use Nuxeo 5.4.2. Start an existing...
h2 Tags Are Able to Be Edited by Default
legacy
authorEmailAddress: christopher.lui@liferay.com, authorName: Christopher Lui, content: Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be...
Setting Up a Documentum Repository
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article explains the basic steps to set up Documentum and to add a Documentum repository in the Documents and Media portlet. Note: Integrating with Documentum requires the...
SAML Plugin Throws NPE When Trying to Access Metadata
legacy
authorEmailAddress: brett.ripley@liferay.com, authorName: Brett Ripley, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. With...
CKEditor With Mediawiki Format
legacy
authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Liferay Support does not recommend or...
Scoping Vocabulary and Categories
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: In Liferay Portal 6.1.x, it became possible to create vocabularies (and thus categories) that only allow certain types of assets. For instance, it's possible to have a vocabulary and...
Common Errors in Remote Staging in Liferay DXP
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article documents the activation and setup errors in Remote Staging, and lists steps to resolve the issue or avoid it altogether. If users want to know about activating staging in general, please see Enable Remote...
JBoss Web 7.0.16 Memory Leaks
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: There is currently a known issue for some Liferay customers using a clustered JBoss Web 7.0.16 Server (and previous versions) in which a memory leak occurs. According to the Red Hat JBoss Enterprise Application...
Removing Default Document Types and Page Templates
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authorEmailAddress: brian.suh@liferay.com, authorName: Brian Suh, content: Important: Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be...
Expando Permission Exception
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authorEmailAddress: laura.li@liferay.com, authorName: Laura Li, content: A user who is assigned to a role that can manage web content may encounter "Web Content is temporarily unavailable" error on the page. If the following error message shows up in the log, it means the user needs update...
Removing Older Versions of a Portlet When Deploying a Newer Version
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authorEmailAddress: alexander.chau@liferay.com, authorName: Alex Chau, content: This article describes how to have Liferay Portal undeploy and remove the previous version of the portlet before redeploying new version of the portlet. Resolution Liferay provides a portal.property to address this...
Common Errors When Applying CSS in DXP 7.0
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web...
Connection/Authentication Errors When Sharing Widgets on External Sites
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: When trying to share a Liferay portlet to an external site, users may encounter connection/authentication errors. Steps to Reproduce: Add Blog Portlet (or any portlet) to a page Add a...
Verifying Section 508 Compliance for Liferay Portal
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authorEmailAddress: ira.chui@liferay.com, authorName: Ira Chui, content: The following article describes how to detect Section 508 Compliance issues. Section 508 is an, "Amendment to the United States Workforce Rehabilitation Act of 1973, which is a federal law mandating that all electronic and...
Remote Staging Setup for Liferay Portal and DXP
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authorEmailAddress: ira.chui@liferay.com, authorName: Ira Chui, content: This article describes how to configure a basic remote staging setup on Liferay Portal and DXP. The troubleshooting guide at the end of the article pertains to Liferay Portal 6.2. Users who have upgraded to Portal 6.2 will...
Providing User Data in SAML AuthnResponse Packets
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: SAML communication occurs via request and response packets between an identity provider and a service provider. This article addresses how to provide user data within the response...
'IllegalStateException' Errors When 'layout.parallel.render.enable' is Set to 'true' in Liferay Portal 6.2 on Tomcat
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authorEmailAddress: justin.choi@liferay.com, authorName: Justin Choi, content: This article documents a known issue for users on Apache Tomcat 6.0.44, 7.0.69 or newer (including Tomcat 8) after Apache has issued a bug fix on those versions. When layout.parallel.render.enable=truehas been set,...
ORA-00972: 'Identifier is too long_' Error When Deploying Notifications Portlet
legacy
authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
Performance Issue With LDAP Imports When Using Oracle Database
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authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: This article is regarding a performance issue that may surface when executing an LDAP import using the UserGroup method for a large amount of users. Specifically, the issue is that the...