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Service Builder: Cannot find symbol *LocalService for referenced entity

Issue After targeting a more recent version of the product, you may get a 'cannot find symbol' error for an injected @Reference in your FooLocalServiceBaseImpl class. Something like this: error: cannot find symbol...

Improve Performance in Gradle time compilation

legacy How To

Issue When a Liferay workspace becomes larger and has a number of modules, the build process slows down. Environment DXP 7.3+ DXP 7.4+ Quarterly releases Resolution Once the workspace is created and...

"Link to Page of this site" "Select" popup is slow when the site has lot of pages.

legacy Troubleshooting

Issue When a site contains a large number of pages when creating a "Link to Page of this site" page then clicking on "Select" the Popup window's load time is long. To reproduce: On a site with a very large number of...

The Commerce Site Catalog UI is distorted when the '/' is placed at the end of the URL

legacy Troubleshooting

Issue UI is distorted when the user appends '/' at the end of the URL Steps to reproduce: 1. Start Liferay DXP U62. 2. Navigate to Site -> Click on the "+" blue icon -> Select 'Minium' template. 3. Opened the...

Error when using Fragments Toolkit

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When using the Fragments Toolkit, following the steps in the...

Form on a display page template does not display 'Success Page' after submitting data

legacy Troubleshooting

Issue My form is not displaying the 'Success Page' after data submission Environment Liferay DXP 7.3 Resolution This type of behavior is usually related to page caching. To make sure that the form will display the...

[CKEDITOR] Error code: editor-plugin-required presented in the console logs

legacy Troubleshooting

Issue When trying to edit contents with text the following error is presented in the logs: [CKEDITOR] Error code: editor-plugin-required and the content cannot be edited. Environment Liferay 7.4 U83-U98...

Unable to Upload file into the Document & Media when size is more then 10 mb

legacy Troubleshooting

Issue When a user is trying to upload the file into the document and media, it does not upload when the size is more than 10 MB. Environment Liferay DXP 7.1 Liferay DXP 7.2 JBoss Resolution...

UI showing '404 page not found' after appends '/' in the friendly URL

legacy

Issue Steps to reproduce: 1. Navigate to the product > Commerce. 2. Select 'U-Joint' product. 3. In SEO > Friendly URL > append '/' just after u-joint. 4. Navigate to the catalog page and select U-Joint Product....

The Job Scheduler Portlet is not accessible through the Control Panel

legacy

Issue A new Role has been created and enabled the Job Scheduler portlet to the new Role, but unable to access the Job Scheduler portlet with the new user. Steps to reproduce: 1. Navigate to Control Panel-> Role and...

/language showing 403 forbidden url

legacy Troubleshooting

Issue When the user tries to access the URL: 'http://localhost:8080/language', even if the language page doesn't exist, it shows a 403 Forbidden error on UI instead of a 404 page not found. Logs error: ERROR...

Check the Java version in Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You want to know which Java version is running....

Docusign integration not working

legacy Troubleshooting

Issue We are trying to integrate docusign to our app and for that we followed this...

Cannot redirect user account creation page to prevent guest users to create new accounts

legacy Troubleshooting

Issue Would like to be able to control user account creation on the portal. Trying to use the redirection feature of Liferay, however, it seemed not to be working. Environment DXP 7.4 Resolution Configure the...

How to hide the particular folder from user under document and media

legacy How To

Issue How to hide a particular folder from a particular user in the document and media section. Environment Liferay DXP 7.4 Resolution Follow the steps to achieve this requirement: Navigate to the Control Panel >...

Title is not replaced when importing fragment

legacy Troubleshooting

Issue When renaming a fragment that has been previously imported into the environment in a collection and subsequently importing the same collection again, the system indicates a successful import. However, upon...

Error "Invalid site key" when using reCAPTCHA v3

legacy Troubleshooting

Issue When configuring reCAPTCHA v3 and testing it on the "Forgot Password" page, the following error message is reported: "ERROR for site owner: Invalid site key". Environment Liferay DXP 7.2+ Resolution Liferay...

Theme elements appear duplicated on embedded pages

legacy Troubleshooting

Issue The header, footer, search bar and other elements appears duplicated on embedded pages. Environment DXP 7.4 Resolution It is possible to edit a page so that only the embedded page is displayed. For this, you...

Not found error accessing commerce product detail

legacy Troubleshooting

Issue Steps to reproduce: Create a new site (language default en_US, and make sure the en_GB is available) based on a minium site initializer Create a new Catalog with language en_GB and EUR as currency (Catalog A). Create...

http.nonProxyHosts property is being neglected

legacy Troubleshooting

Issue You might encounter an issue where you are using a proxy and configured http.nonProxyHosts property, but it seems it is being ignored Environment Liferay 7.0+ Resolution Make sure that you use the right...

URL for uploaded documents not being displayed

legacy Troubleshooting

Issue After uploading a document in Documents & Media and clicking on Details, its URL should being displayed on the right hand side menu, under "Latest version URL, but it is not. Environment DXP 7.3 Resolution A .jsp...

Webserver deployment fails with error "Desired service spec customDomains exceeded the max limit"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm trying to deploy the webserver service but the...

Data migration by virtual instance

legacy

Issue we'd like to manage a gradual migration from DXP 7.0 to DXP 7.3 Is it possible to define a database per instance on DXP 7.3? Is it possible to migrate data per instance from DXP 7.0 to 7.3 knowing that the data for...

Images displayed in a fragment lose resolution

legacy Troubleshooting

Issue An image selected in a fragment loses resolution and is displayed with lower quality. Environment Quarterly Release 2023.q3 Resolution The image resolution is adapted to the resolutions defined in Adaptive...

Error: Only known users are allowed to sign in using OpenID Connect.

legacy Troubleshooting

Issue You might encounter an error when using OpenID Connect, and users who are not yet been registered to Liferay are unable to login as they are identified as strangers. The error appears as the...

Single Approver Workflow: how to bypass for admin role

legacy How To

Issue We have implemented a single approver workflow for content review. The requirement is to bypass this workflow for users with the Admin role, allowing them to directly create new content and publish it without going...

Automatic triggered re-indexing in elastic search

legacy

Issue Most of the time, the Liferay auto-initiated "MlDailyMaintenanceService" job runs daily at midnight. It also corrupted all indexes, as this job deleted some files. Due to the index getting corrupted, no...

X-Xss-Protection response header is not working in DXP 7.4

legacy

Issue To enable X-Xss-Protection, add the below property in system-ext.properties http.header.secure.x.xss.protection=1; mode=block and restarted the server. But it is not working in the Liferay. Environment...

Validate the JSON format in WYSIWYG editor of Web content

legacy

Issue When the user creates basic web content and puts JSON inside the rich text, the JSON is used for the navigation menu. Since content contains extensive JSON, it is challenging to add more menu means attributes...

Access multiple sites using the different domain name

legacy How To

Issue Run multiple Sites on a single instance using the different domain names Example: Site 1 running on the 'www.test.com:8080' domain and Site 2 running on the 'www.demo.com:8080' domain. Environment Liferay DXP...

Fieldset inside a field group cannot be updated in Web Content Structure

legacy Troubleshooting

Issue Create a webcontent structure Add a Select from List field with 3 options and save. Name it WS1 Create a second web content structure. Name it WS2 Add a text field to it From the Fieldset tab, drag and drop the...

Web Content Does not appear in Asset Publisher

legacy Troubleshooting

Issue After updating to a new update, web content is no longer appearing in the Asset Publisher. Environment Liferay DXP 7.4 Quarterly Release 2023 Q4 Resolution Sometimes, when web content does not appear in the Asset...

Hide default login page /c/portal/login

legacy How To

Issue Is it possible to hide the default /c/portal/login page? We want users to use a specific login page, and prevent them from using /c/portal/login to log into the portal. Environment Liferay DXP 7.0+ Resolution...

After activating Publications, publication users can make changes directly in production

legacy How To

Issue With Publications active, we want to prevent publication users from being able to make changes directly in production, we only want them to be able to change publications. Environment Quarterly Release...

How to enable cookies and the banner, consent panel

legacy How To

Issue How to enable the cookie preference handling as well as the configuration options for both the banner and the consent panel. Environment Liferay DXP 7.4 Resolution This feature was introduced in the Liferay...

'${processor.processMax()' error while creating Application Display Templates

legacy Troubleshooting

Issue In the application display templates, whenever try to create an asset publisher template, the below error appears on the UI: The error appears in the Liferay logs as well: ERROR [WebContainer :...

PortalUUID: 'cannot find symbol' in Service Builder module

legacy Troubleshooting

Issue When trying to build my Service Builder module, the following error is thrown in *PersisenceImpl.java classes: cannot find symbol PortalUUID *PersisenceImpl.java classes contain the following reference:...

Portal.properties link not up to date

legacy

Issue I am looking at the link https://docs.liferay.com/dxp/portal/7.4-latest/propertiesdoc/portal.properties.html to inspect the default portal properties, but it doesn't seem to be up to date. For example, some...

Error "The SSL certificate does not match the SSL private key"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error...

Deployment failure due to invalid Environment Variable name

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error...

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