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Default Language not being applied to not translated content

Issue There is an undesirable behavior present when creating an object and utilizing the language translation. The content is empty instead of showcasing the content translated. Steps to reproduce: Instance Settings...

Login URL Parameters Reported as Security Threat

legacy Troubleshooting

Issue Vulnerability Assessment and Penetration Testing (VAPT) reports the parameters passed in the login request as a security threat. How can these parameters be removed or mitigated? Environment Liferay DXP 7.4+...

How can I use environment variables to get the URL of other CX micro-services?

legacy How To

Issue Currently we can access the dynamic urls for DXP using the following variables. "LIFERAY_ROUTES_CLIENT_EXTENSION": "/etc/liferay/lxc/ext-init-metadata", "LIFERAY_ROUTES_DXP": "/etc/liferay/lxc/dxp-metadata" Is...

"Copy Page" button doesn't copy the page contents properly

legacy Troubleshooting

Issue We have observed that the "Copy Page" button in the kebab menu of the pages search result screen does not work as expected. The content of the source and destination pages are changed during the copy process. ...

Can I add internal vocabularies through the Site Initializer?

legacy

Issue We use the site initializer to create sites and we want to use internal vocabularies to categorize content. Environment DXP 7.4 Resolution This is not available out of the box in 7.4, but this feature has...

Calendar Widget displays Custom fields differently

legacy Troubleshooting

Issue When users create Custom fields via Control Panel → Custom Fields → Calendar Events, Custom Fields are not displayed in the same way as Native/Non-Custom fields when viewing Calendar Event details. Environment...

User profile is visible when accessing the /web/test

legacy Troubleshooting

Issue When accessing localhost:8080/web/test, the user profile is visible to guest users. The concern is that the user data being accessible to guest users poses a security threat. Environment Liferay DXP 7.4...

How to create a Clay Dropdown Menu with Button in Liferay 2024.Q2

legacy How To

Issue Cannot create a dropdown menu with checkboxes and an Apply button that is used to save the selection in the menu using Clay UI. Environment DXP 7.4 2024.Q2 Resolution You can add button functionality to modul by...

How to approach creating a MessageListener to verify a Publish while using Publications?

legacy How To

Issue How to approach to creating a MessageListener to verify a Publish while using Publications? Environment DXP 7.3 DXP 7.4 Resolution The Customer Support team has limited ability to provide a complete...

How to use JQuery client extension?

legacy How To

Issue How to upgrade jQuery version using client extension? Environment Liferay DXP 7.4 Resolution By using a client extension, user can add new features or customize existing ones without modifying the core code. ...

Search Bar text suggestions does not show content created in a publication

legacy Troubleshooting

Issue Steps to reproduce: Navigate to Control Panel->Applications->Publications and Enable Publications. In Production, create a web content “testProd” Create a new publication P1. In P1, create a web content...

Content created within Publication is searchable using the search results widget but not via Blueprint

legacy Troubleshooting

Issue Steps to reproduce: Navigate to Control Panel->Applications->Publications and Enable Publications. Click on the "+" button and add 2 new publications as Dev 1 and Dev 2. Create web content for each...

When building Liferay DXP, SAML modules are not included in .BOM files

legacy How To

Issue When building Liferay DXP, the .BOM dependencies file does not include SAML modules. Environment DXP 2023.Q4.0 Resolution It is not an issue and is confirmed to be intended as it is. DXP...

Image uploaded from the Document and Media is blur as compared to image uplaoded from tomcat ROOT folder

legacy Troubleshooting

Issue When the image is uploaded in the system using the Document and Media and also using the ROOT folder of the tomcat server (/tomcat-9.0.75/webapps/ROOT/html), then the image uploaded from the Document and...

LCP Command Fails with "UNABLE_TO_GET_ISSUER_CERT_LOCALLY" Error

legacy Troubleshooting

Issue When deploying a microservices client extension using the LCP command in a Liferay Cloud environment, the command fails with the following error message: UNABLE_TO_GET_ISSUER_CERT_LOCALLY. Environment...

Unable to edit documents after rejection in workflow

legacy Troubleshooting

Issue User is unable to edit documents after they are rejected in a single approval workflow. The edit buttons are disabled, which prevents them from making changes before resubmitting. Steps to Reproduce: Log in...

Organization tab do not shows the user when user is added to organization via Groovy Script

legacy Troubleshooting

Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the...

Images viewed by guest users should not be searchable in the search results to guest users

legacy How To

Issue Images stored in the Document and Media library are set to be viewable by the Guest user (public access). These images should not appear to Guest users in the Liferay internal search results. The...

Documents and Media images Not Visible to Guest Users

legacy Troubleshooting

Issue Images and files uploaded to Documents and Media are not visible to guest users, even with "View" permission granted to the Guest role. Environment Liferay DXP 7.4 [and above versions] Resolution Guest...

Restricting the Guest Role's Access to the Home Page

Troubleshooting

Issue When trying to change the view permission of a page it's not possible to do it for the Guest role in the first page: it shows as non-interactive. Environment QR 2024.Q3, 2024.Q4, 2025.Q1 Resolution This is...

Feasibility of Viewing Old and New Changes in Workflow

legacy

Issue Is it possible for a reviewer to compare both the Old and New versions when a user makes changes and resubmits for workflow approval in Web Content, Document & Media, and Commerce Products? Environment Liferay...

Password syntax checking error does not appear when configuring with Minimum Lowercase 1 when creating a new account

Troubleshooting

Issue I have an issue with checking the password syntax. When they configure the password syntax with Minimum Lowercase 1, Minimum Symbols 1, and Minimum Uppercase 1, try to create an account for a guest user, type a...

Search Result Limit Resets to 10000 After Container Restart

legacy Troubleshooting

Issue We changed the index.search.limit property in portal-ext.properties We also set the same value in Control Panel -> System settings -> Search -> Elasticsearch 7 -> Max Result Window The search result limit...

Downloading Large Log Files from Liferay Cloud

legacy Troubleshooting

Issue Unable to download complete log files from the Liferay Cloud console. The downloaded file size appears truncated. Environment Liferay PaaS Resolution The Liferay Cloud console limits log file downloads to...

Unable to Provision Users via SCIM

legacy Troubleshooting

Issue User provisioning via SCIM is failing. Liferay logs indicate a permission error: ERROR [org.wso2.charon3.core.protocol.endpoints.AbstractResourceManager] Unable to provision a portal user for null...

Redirecting a non-www Domain to a www Domain

legacy How To

Issue How can I redirect traffic from my non-www domain (e.g., example.com) to my www domain (e.g., www.example.com)? Environment Liferay DXP 7.4 Quarterly Releases Resolution You can configure a redirect using Liferay's...

Liferay shows SQL Syntax errors when connected to MariaDB 10.3+ in Oracle_Mode

legacy Troubleshooting

Issue When connecting my Liferay server to MariaDB 10.6, I get the following error when creating a widget page: (conn=143451) You have an error in your SQL syntax; check the manual that corresponds to your MariaDB...

Can Liferay pass User Roles to the Service Provider?

legacy

Issue In a SAML configuration where Liferay acts as the Identity Provider, is Liferay able to pass its User Roles to the Service Provider? Environment Liferay 7.4 Resolution Yes, it is possible. Liferay will send...

Security questions and answers are stored unencrypted

legacy

Issue User security questions and answers are stored unencrypted in the Liferay database and LDAP. Environment All Liferay versions. Resolution Liferay does not offer, out-of-the-box, the ability to...

NoSuchFileEntryException when updating web content with images in a task executor

legacy Troubleshooting

Issue When updating web content within a task executor, if the web content structure includes an image field (fileEntry), the update JournalArticle updateArticle(article.getUserId(), article.getGroupId(),...

Most Viewed Assets Portlet Ignores Category Filters

legacy Troubleshooting

Issue We created our categories programmatically (using APIs). These categories are ignored by the Most Viewed Assets portlet. Even with category filters configured, the portlet shows assets based on views only,...

Setting a Site-Specific Display Page Template for a Web Content created from a Global Structure

How To

Issue You are using a Web Content Structure that was created in the Global site so it can be shared across multiple sites. You need to set a default Display Page Template (DPT) for this structure, but you want the...

HTML in Text field in structures is not escaped

legacy How To

Issue After upgrading to 2024.Q4, HTML markup found in the Text field within structures is no longer being escaped properly The HTML markup is showing up as plain text Environment 2024.Q4 Resolution This is the...

Admin UI breaks after changing site default language

legacy Troubleshooting

Issue After changing a site's default language to a non-English locale and disabling English (United States) support, the Admin UI breaks. The issue occurs when the "Use Localized URL" option is selected in...

Unable to Save Forms After Enabling ModSecurity

legacy Troubleshooting

Issue After enabling ModSecurity with the default settings, forms with more than three fields cannot be saved. The following error message is displayed in the logs: ModSecurity: Access denied with code 400 (phase 2)....

"Select Master Page is temporarily unavailable" when trying to add a Display Page Template

legacy Troubleshooting

Issue I want to add a Display Page Template and I get the following error: In the logs, I see: 2025-02-10 18:18:39.160 ERROR [http-nio-6080-exec-8][PortletRequestDispatcherImpl:295] Unable to dispatch request:...

Request to /o/change-tracking-rest/v1.0/ct-collections returns 403

legacy Troubleshooting

Issue When accessing Publications through the UI, they are not displayed. The request to `/o/change-tracking-rest/v1.0/ct-collections` returns a 403 Forbidden error when it goes through the Web Application Firewall...

"Interval is either equal or less than 0" error is produced during the upgrade and checkInterval is reset to zero

legacy Troubleshooting

Issue When upgrade from 6.2 to 2024.Q4, following error is produced in the log files: 2025-02-11 20:48:20.910 ERROR [main][ROOT:47] bundle com.liferay.journal.web:5.0.180...

Updating Parent Object Fields from Child Object Actions

legacy How To

Issue How to update a field's value in the parent object when a new child instance is created using object actions of the child object. Environment Liferay DXP 7.4+ Resolution Use a Groovy script Action triggered by...

How to Get Website Availability Report for PaaS

legacy

Issue I would like to request a Website Availability Report from Liferay. It should include overall uptime, downtime, incident reports. Environment Liferay PaaS Resolution Liferay monitors API uptime. A report...

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